Period
to 26 July 2017

The following table provides summary statistics for contract job vacancies advertised in Crawley with a requirement for Service Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Management over the 6 months to 26 July 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Management
West Sussex > Crawley
6 months to
26 Jul 2017
Same period 2016 Same period 2015
Rank 36 41 35
Rank change year-on-year +5 -6 -8
Contract jobs citing Service Management 5 6 4
As % of all contract IT jobs advertised in Crawley 1.92% 1.59% 1.42%
As % of the Processes & Methodologies category 2.24% 1.75% 1.69%
Number of daily rates quoted 5 6 2
Crawley median daily rate £458 £475 £456
Median daily rate % change year-on-year -3.68% +4.11% +280.21%
10th Percentile £109 £394 £434
90th Percentile £540 £488 £483
West Sussex median daily rate £459 £440 £450
% change year-on-year +4.26% -2.22% +20.00%
Number of hourly rates quoted 0 0 0
Crawley median hourly rate - - -
West Sussex median hourly rate £15.90 £15.00 -
% change year-on-year +6.00% - -

Service Management is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Crawley with a requirement for process and methodology skills.

Contract Process & Methodology Skills
Crawley
Contract job vacancies with a requirement for process and methodology skills 223 342 236
As % of all contract IT job vacancies advertised in Crawley 85.77% 90.72% 83.99%
Number of daily rates quoted 149 260 169
Crawley median daily rate £395 £406 £375
Median daily rate % change year-on-year -2.77% +8.33% -
10th Percentile £277 £250 £275
90th Percentile £500 £500 £500
West Sussex median daily rate £425 £410 £385
% change year-on-year +3.66% +6.49% +10.00%
Number of hourly rates quoted 4 5 1
Crawley median hourly rate £14.75 £45.00 £15.50
Median hourly rate % change year-on-year -67.22% +190.32% +10.71%
10th Percentile £13.01 £35.35 £15.25
90th Percentile £42.13 £48.15 £15.75
West Sussex median hourly rate £47.50 £40.00 £22.85
% change year-on-year +18.75% +75.05% +36.42%

Service Management
Job Vacancy Trend in Crawley

Job postings citing Service Management as a percentage of all IT jobs advertised in Crawley.

Job vacancy trend for Service Management in Crawley

Service Management
Contractor Daily Rate Trend in Crawley

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Management in Crawley.

Contractor daily rate trend for Service Management in Crawley

Service Management
Contractor Daily Rate Histogram in Crawley

The daily rate distribution of IT jobs citing Service Management in Crawley over the 6 months to 26 July 2017.

Contractor daily rate histogram for Service Management in Crawley

For the 6 months to 26 July 2017, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Crawley region with a requirement for Service Management.

1 5 (100.00%) ITIL
2 3 (60.00%) Windows
2 3 (60.00%) Citrix
2 3 (60.00%) Windows Server
3 2 (40.00%) Data Centre
3 2 (40.00%) Remote Desktop
3 2 (40.00%) IP Telephony
3 2 (40.00%) PMBOK
3 2 (40.00%) SEO
3 2 (40.00%) Finance
3 2 (40.00%) Stakeholder Engagement
3 2 (40.00%) Exchange Server 2010
3 2 (40.00%) Office 365
3 2 (40.00%) Planning and Forecasting
3 2 (40.00%) Regulatory Compliance
3 2 (40.00%) Microsoft
3 2 (40.00%) Active Directory
3 2 (40.00%) DHCP
3 2 (40.00%) DNS
3 2 (40.00%) MS Exchange
3 2 (40.00%) PRINCE2
3 2 (40.00%) C
3 2 (40.00%) Project Management
3 2 (40.00%) Back Office
3 2 (40.00%) Incident Management
3 2 (40.00%) Project Planning
4 1 (20.00%) SCCM
4 1 (20.00%) PCI DSS
4 1 (20.00%) VMware Infrastructure
4 1 (20.00%) Windows Server 2008

Service Management
Co-occurring IT Skills in Crawley by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (40.00%) Exchange Server 2010
1 2 (40.00%) MS Exchange
Cloud Services
1 2 (40.00%) Office 365
Communications & Networking
1 2 (40.00%) DHCP
1 2 (40.00%) DNS
1 2 (40.00%) IP Telephony
1 2 (40.00%) Remote Desktop
2 1 (20.00%) LAN
2 1 (20.00%) MPLS
2 1 (20.00%) VPN
2 1 (20.00%) WAN
General
1 2 (40.00%) Back Office
1 2 (40.00%) Finance
2 1 (20.00%) Telecoms
Job Titles
1 2 (40.00%) Project Manager
2 1 (20.00%) 1st Line Support
2 1 (20.00%) Analyst
2 1 (20.00%) Infrastructure Manager
2 1 (20.00%) Infrastructure Project Manager
2 1 (20.00%) IT Manager
2 1 (20.00%) IT Relationships Manager
2 1 (20.00%) Network Infrastructure Manager
2 1 (20.00%) Network Infrastructure Project Manager
2 1 (20.00%) Network Manager
2 1 (20.00%) Network Project Manager
2 1 (20.00%) PCI DSS Project Manager
2 1 (20.00%) Relationships Manager
2 1 (20.00%) Service Analyst
2 1 (20.00%) Service Desk Analyst
Miscellaneous
1 2 (40.00%) Data Centre
2 1 (20.00%) BYOD
2 1 (20.00%) iSeries
2 1 (20.00%) Mainframe
Operating Systems
1 3 (60.00%) Windows
1 3 (60.00%) Windows Server
2 1 (20.00%) Unix
2 1 (20.00%) Windows Server 2008
2 1 (20.00%) Windows Server 2012
Processes & Methodologies
1 5 (100.00%) ITIL
2 2 (40.00%) Incident Management
2 2 (40.00%) Planning and Forecasting
2 2 (40.00%) PRINCE2
2 2 (40.00%) Project Management
2 2 (40.00%) Project Planning
2 2 (40.00%) Regulatory Compliance
2 2 (40.00%) SEO
2 2 (40.00%) Stakeholder Engagement
3 1 (20.00%) Business Transformation
3 1 (20.00%) Invoice Processing
3 1 (20.00%) ITSM
Programming Languages
1 2 (40.00%) C
Quality Assurance & Compliance
1 2 (40.00%) PMBOK
2 1 (20.00%) PCI DSS
System Software
1 2 (40.00%) Active Directory
2 1 (20.00%) VMware Infrastructure
2 1 (20.00%) XenApp
2 1 (20.00%) XenDesktop
Systems Management
1 1 (20.00%) SCCM
Vendors
1 3 (60.00%) Citrix
2 2 (40.00%) Microsoft
3 1 (20.00%) Cisco
3 1 (20.00%) PeopleSoft
3 1 (20.00%) VMware