The following table provides summary statistics for contract job vacancies advertised in Crawley with a requirement for Service Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Management over the 3 months to 23 April 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Management
West Sussex / Crawley
3 months to
23 Apr 2017
Same period 2016 Same period 2015
Rank 26 32 21
Rank change year-on-year +6 -11  
Contract jobs citing Service Management 3 4 1
As % of all contract IT jobs advertised in Crawley 2.26% 1.81% 0.75%
As % of the Processes & Methodologies category 2.63% 2.00% 0.89%
Number of daily rates quoted 3 4 0
Median daily rate £475 £475 -
UK excluding London median daily rate £425 £400 £363
% change year-on-year +6.25% +10.34%  
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate £16.75 £14.00 £13.35
% change year-on-year +19.64% +4.86%  

Service Management is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Crawley with a requirement for process and methodology skills.

Contract Process & Methodology Skills
Crawley
Contract job vacancies with a requirement for process and methodology skills 114 200 112
As % of all contract IT job vacancies advertised in Crawley 85.71% 90.50% 83.58%
Number of daily rates quoted 74 148 80
Median daily rate £400 £425 £400
Median daily rate % change year-on-year -5.88% +6.25%  
90% offered a daily rate of more than £300 £308 £300
10% offered a daily rate of more than £485 £510 £550
UK excluding London median daily rate £413 £400 £395
% change year-on-year +3.12% +1.26%  
Number of hourly rates quoted 1 2 1
Median hourly rate £52.50 £43.00 £15.50
Median hourly rate % change year-on-year +22.09% +177.41%  
UK excluding London median hourly rate £36.00 £37.50 £31.00
% change year-on-year -4.00% +20.96%  

Service Management
Job Vacancy Trend in Crawley

The job posting trend of jobs advertised in Crawley citing Service Management as a proportion of all contract or permanent IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Service Management in Crawley

Service Management
Contractor Daily Rate Trend in Crawley

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Management in Crawley.

Contractor daily rate trend for Service Management in Crawley

For the 6 months to 23 April 2017, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Crawley region with a requirement for Service Management.

1 7 (100.00%) ITIL
2 4 (57.14%) MPLS
2 4 (57.14%) ITSM
3 3 (42.86%) CMDB
3 3 (42.86%) SLA
3 3 (42.86%) IT Strategy
4 2 (28.57%) Regulatory Compliance
4 2 (28.57%) Data Centre
4 2 (28.57%) Planning and Forecasting
4 2 (28.57%) Stakeholder Engagement
4 2 (28.57%) ITIL V3
4 2 (28.57%) Project Planning
4 2 (28.57%) PMBOK
4 2 (28.57%) PRINCE2
4 2 (28.57%) Project Management
4 2 (28.57%) C
4 2 (28.57%) Back Office
4 2 (28.57%) Finance
5 1 (14.29%) Asset Management
5 1 (14.29%) VMware
5 1 (14.29%) Telecoms
5 1 (14.29%) SCCM
5 1 (14.29%) PCI DSS
5 1 (14.29%) VMware Infrastructure
5 1 (14.29%) Windows Server 2008
5 1 (14.29%) iSeries
5 1 (14.29%) XenApp
5 1 (14.29%) XenDesktop
5 1 (14.29%) PeopleSoft
5 1 (14.29%) Mainframe

Service Management
Co-occurring IT Skills in Crawley by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Communications & Networking
1 4 (57.14%) MPLS
2 1 (14.29%) LAN
2 1 (14.29%) VPN
2 1 (14.29%) WAN
General
1 2 (28.57%) Back Office
1 2 (28.57%) Finance
2 1 (14.29%) Telecoms
Job Titles
1 3 (42.86%) IT Manager
2 2 (28.57%) Head of IT
2 2 (28.57%) Head of IT Operations
2 2 (28.57%) Head of Operations
2 2 (28.57%) IT Operations Manager
2 2 (28.57%) IT Services Manager
2 2 (28.57%) Operations Manager
2 2 (28.57%) Project Manager
2 2 (28.57%) Service Manager
2 2 (28.57%) Service Operations Manager
3 1 (14.29%) Head of Service Operations
3 1 (14.29%) Infrastructure Manager
3 1 (14.29%) IT Relationships Manager
3 1 (14.29%) ITIL Manager
3 1 (14.29%) ITIL Service Manager
3 1 (14.29%) Network Infrastructure Manager
3 1 (14.29%) Network Infrastructure Project Manager
3 1 (14.29%) Network Manager
3 1 (14.29%) PCI DSS Project Manager
3 1 (14.29%) Relationships Manager
Miscellaneous
1 3 (42.86%) CMDB
2 2 (28.57%) Data Centre
3 1 (14.29%) BYOD
3 1 (14.29%) iSeries
3 1 (14.29%) Mainframe
Operating Systems
1 1 (14.29%) Unix
1 1 (14.29%) Windows
1 1 (14.29%) Windows Server
1 1 (14.29%) Windows Server 2008
1 1 (14.29%) Windows Server 2012
Processes & Methodologies
1 7 (100.00%) ITIL
2 4 (57.14%) ITSM
3 3 (42.86%) IT Strategy
4 2 (28.57%) ITIL V3
4 2 (28.57%) Planning and Forecasting
4 2 (28.57%) PRINCE2
4 2 (28.57%) Project Management
4 2 (28.57%) Project Planning
4 2 (28.57%) Regulatory Compliance
4 2 (28.57%) Stakeholder Engagement
5 1 (14.29%) Asset Management
5 1 (14.29%) Business Transformation
5 1 (14.29%) Incident Management
5 1 (14.29%) Invoice Processing
Programming Languages
1 2 (28.57%) C
Qualifications
1 1 (14.29%) ITIL Certification
Quality Assurance & Compliance
1 3 (42.86%) SLA
2 2 (28.57%) PMBOK
3 1 (14.29%) PCI DSS
System Software
1 1 (14.29%) VMware Infrastructure
1 1 (14.29%) XenApp
1 1 (14.29%) XenDesktop
Systems Management
1 1 (14.29%) SCCM
Vendors
1 1 (14.29%) Cisco
1 1 (14.29%) Citrix
1 1 (14.29%) PeopleSoft
1 1 (14.29%) VMware