Period
to 21 January 2018

The following table provides summary statistics for contract job vacancies advertised in Crawley with a requirement for Service Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Management over the 6 months to 21 January 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Management
West Sussex > Crawley
6 months to
21 Jan 2018
Same period 2017 Same period 2016
Rank 23 17 49
Rank change year-on-year -6 +32 -20
Contract jobs citing Service Management 13 16 7
As % of all contract IT jobs advertised in Crawley 5.58% 7.08% 1.46%
As % of the Processes & Methodologies category 6.13% 7.96% 1.67%
Number of daily rates quoted 13 11 6
Crawley median daily rate £135 £370 £340
Median daily rate % change year-on-year -63.51% +8.82% +183.33%
10th Percentile £105 £370 £313
90th Percentile £538 £394 £421
West Sussex median daily rate £144 £375 £340
% change year-on-year -61.67% +10.29% +72.15%
Number of hourly rates quoted 0 0 0
Crawley median hourly rate - - -
West Sussex median hourly rate £15.00 - -

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Crawley with a requirement for process or methodology skills.

All Process and Methodology Skills
Crawley
Contract vacancies with a requirement for process or methodology skills 212 201 419
As % of all contract IT jobs advertised in Crawley 90.99% 88.94% 87.47%
Number of daily rates quoted 158 123 324
Crawley median daily rate £400 £385 £400
Median daily rate % change year-on-year +3.90% -3.75% -
10th Percentile £114 £240 £300
90th Percentile £615 £530 £538
West Sussex median daily rate £425 £403 £400
% change year-on-year +5.59% +0.63% +6.67%
Number of hourly rates quoted 7 12 16
Crawley median hourly rate £45.00 £34.00 £37.50
Median hourly rate % change year-on-year +32.35% -9.33% +130.77%
10th Percentile £35.75 £34.00 £14.63
90th Percentile £47.50 £50.00 £41.88
West Sussex median hourly rate £47.75 £35.00 £27.50
% change year-on-year +36.43% +27.27% +66.67%

Service Management
Job Vacancy Trend in Crawley

Job postings citing Service Management as a percentage of all IT jobs advertised in Crawley.

Job vacancy trend for Service Management in Crawley

Service Management
Contractor Daily Rate Trend in Crawley

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Management in Crawley.

Contractor daily rate trend for Service Management in Crawley

Service Management
Contractor Daily Rate Histogram in Crawley

The daily rate distribution of IT jobs citing Service Management in Crawley over the 6 months to 21 January 2018.

Contractor daily rate histogram for Service Management in Crawley

For the 6 months to 21 January 2018, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Crawley region with a requirement for Service Management.

1 12 (92.31%) ITIL
2 10 (76.92%) Active Directory
2 10 (76.92%) Incident Management
3 9 (69.23%) IP Telephony
3 9 (69.23%) Citrix
3 9 (69.23%) Microsoft
3 9 (69.23%) MS Exchange
3 9 (69.23%) DHCP
3 9 (69.23%) DNS
3 9 (69.23%) Windows
3 9 (69.23%) Exchange Server 2010
3 9 (69.23%) Office 365
3 9 (69.23%) Remote Desktop
3 9 (69.23%) Windows Server
4 6 (46.15%) SEO
5 3 (23.08%) Finance
6 2 (15.38%) Management Information System
6 2 (15.38%) SQL Server Reporting Services
6 2 (15.38%) Data Analysis
6 2 (15.38%) Systems Analysis
6 2 (15.38%) Cognos
6 2 (15.38%) Data Warehouse
6 2 (15.38%) PL/SQL
6 2 (15.38%) SQL
6 2 (15.38%) Oracle
6 2 (15.38%) SQL Server
6 2 (15.38%) Business Intelligence
6 2 (15.38%) Data Modelling
6 2 (15.38%) BusinessObjects
6 2 (15.38%) Reinsurance

Service Management
Co-occurring IT Skills in Crawley by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (69.23%) Exchange Server 2010
1 9 (69.23%) MS Exchange
Cloud Services
1 9 (69.23%) Office 365
Communications & Networking
1 9 (69.23%) DHCP
1 9 (69.23%) DNS
1 9 (69.23%) IP Telephony
1 9 (69.23%) Remote Desktop
Database & Business Intelligence
1 2 (15.38%) BusinessObjects
1 2 (15.38%) Data Warehouse
1 2 (15.38%) Oracle Database
1 2 (15.38%) QlikView
1 2 (15.38%) SQL Server
1 2 (15.38%) SQL Server Reporting Services
General
1 3 (23.08%) Finance
2 1 (7.69%) Back Office
Job Titles
1 8 (61.54%) Analyst
2 6 (46.15%) 1st Line Support
2 6 (46.15%) Service Analyst
2 6 (46.15%) Service Desk Analyst
3 4 (30.77%) IT Analyst
4 2 (15.38%) 1st Line Service Desk Analyst
4 2 (15.38%) 1st Line Support Analyst
4 2 (15.38%) Business Intelligence Analyst
4 2 (15.38%) IT Support
4 2 (15.38%) IT Support Analyst
4 2 (15.38%) QlikView Analyst
4 2 (15.38%) Service Desk Support
4 2 (15.38%) Service Desk Support Analyst
5 1 (7.69%) Digital Project Manager
5 1 (7.69%) Digital Transformation
5 1 (7.69%) Digital Transformation Manager
5 1 (7.69%) Project Manager
5 1 (7.69%) Transformation Manager
5 1 (7.69%) Transformation Project Manager
Miscellaneous
1 2 (15.38%) Management Information System
1 2 (15.38%) Reinsurance
2 1 (7.69%) Data Centre
Operating Systems
1 9 (69.23%) Windows
1 9 (69.23%) Windows Server
Processes & Methodologies
1 12 (92.31%) ITIL
2 10 (76.92%) Incident Management
3 6 (46.15%) SEO
4 2 (15.38%) Business Intelligence
4 2 (15.38%) Data Analysis
4 2 (15.38%) Data Modelling
4 2 (15.38%) Systems Analysis
5 1 (7.69%) Digital Transformation Programme
5 1 (7.69%) Planning and Forecasting
5 1 (7.69%) PRINCE2
5 1 (7.69%) Project Management
5 1 (7.69%) Project Planning
5 1 (7.69%) Regulatory Compliance
5 1 (7.69%) Stakeholder Engagement
Programming Languages
1 2 (15.38%) PL/SQL
1 2 (15.38%) SQL
2 1 (7.69%) C
Qualifications
1 2 (15.38%) Degree
Quality Assurance & Compliance
1 1 (7.69%) PMBOK
System Software
1 10 (76.92%) Active Directory
Vendors
1 9 (69.23%) Citrix
1 9 (69.23%) Microsoft
2 2 (15.38%) Cognos
2 2 (15.38%) Oracle
2 2 (15.38%) Tableau