Period
to 19 November 2017

The following table provides summary statistics for contract job vacancies advertised in West Sussex with a requirement for Service Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Management over the 6 months to 19 November 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Management
South East > West Sussex
6 months to
19 Nov 2017
Same period 2016 Same period 2015
Rank 75 58 71
Rank change year-on-year -17 +13 -21
Contract jobs citing Service Management 16 27 21
As % of all contract IT jobs advertised in West Sussex 1.54% 2.13% 1.74%
As % of the Processes & Methodologies category 1.74% 2.44% 1.99%
Number of daily rates quoted 12 17 15
West Sussex median daily rate £139 £370 £370
Median daily rate % change year-on-year -62.50% - +85.00%
10th Percentile £105 £363 £197
90th Percentile £475 £415 £488
South East median daily rate £400 £425 £388
% change year-on-year -5.88% +9.68% +10.71%
Number of hourly rates quoted 1 0 0
West Sussex median hourly rate £15.00 - -
South East median hourly rate £15.00 £15.00 £14.75
% change year-on-year - +1.69% +5.36%

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in West Sussex with a requirement for process or methodology skills.

All Process and Methodology Skills
West Sussex
Contract vacancies with a requirement for process or methodology skills 919 1107 1054
As % of all contract IT jobs advertised in West Sussex 88.71% 87.51% 87.11%
Number of daily rates quoted 549 627 702
West Sussex median daily rate £415 £400 £385
Median daily rate % change year-on-year +3.75% +3.90% +10.00%
10th Percentile £253 £263 £271
90th Percentile £570 £550 £550
South East median daily rate £425 £400 £390
% change year-on-year +6.25% +2.56% +4.00%
Number of hourly rates quoted 48 45 30
West Sussex median hourly rate £46.25 £35.00 £29.75
Median hourly rate % change year-on-year +32.14% +17.65% +85.94%
10th Percentile £24.02 £19.58 £11.22
90th Percentile £50.25 £52.25 £50.00
South East median hourly rate £23.00 £26.75 £26.55
% change year-on-year -14.02% +0.75% +51.71%

Service Management
Job Vacancy Trend in West Sussex

Job postings citing Service Management as a percentage of all IT jobs advertised in West Sussex.

Job vacancy trend for Service Management in West Sussex

Service Management
Contractor Daily Rate Trend in West Sussex

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Management in West Sussex.

Contractor daily rate trend for Service Management in West Sussex

Service Management
Contractor Daily Rate Histogram in West Sussex

The daily rate distribution of IT jobs citing Service Management in West Sussex over the 6 months to 19 November 2017.

Contractor daily rate histogram for Service Management in West Sussex

Service Management
Contractor Hourly Rate Trend in West Sussex

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Management in West Sussex.

Contractor hourly rate trend for Service Management in West Sussex

Service Management
Contract Job Locations in West Sussex

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the West Sussex region over the 6 months to 19 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Crawley -1 9 £120 -67.57%
Gatwick +2 2 - -
East Grinstead +5 1 £465 +9.41%
Worthing - 1 - -
Service Management
South East

For the 6 months to 19 November 2017, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the West Sussex region with a requirement for Service Management.

1 11 (68.75%) Incident Management
2 10 (62.50%) ITIL
2 10 (62.50%) DHCP
2 10 (62.50%) Active Directory
3 9 (56.25%) Microsoft
4 8 (50.00%) Citrix
4 8 (50.00%) DNS
4 8 (50.00%) Windows
4 8 (50.00%) MS Exchange
4 8 (50.00%) IP Telephony
4 8 (50.00%) Office 365
4 8 (50.00%) Exchange Server 2010
4 8 (50.00%) Remote Desktop
4 8 (50.00%) Windows Server
5 6 (37.50%) SEO
6 3 (18.75%) ITSM
7 2 (12.50%) Wireless
7 2 (12.50%) MPLS
7 2 (12.50%) Firewall
7 2 (12.50%) Validation
7 2 (12.50%) Service Delivery
7 2 (12.50%) CCNP
7 2 (12.50%) WAN
7 2 (12.50%) CRM
7 2 (12.50%) E-Commerce
7 2 (12.50%) SLA
7 2 (12.50%) Cisco
7 2 (12.50%) VPN
7 2 (12.50%) Cisco Certification
7 2 (12.50%) Root Cause Analysis

Service Management
Co-occurring IT Skills in West Sussex by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (50.00%) Exchange Server 2010
1 8 (50.00%) MS Exchange
Applications
1 1 (6.25%) Microsoft Project
Cloud Services
1 8 (50.00%) Office 365
Communications & Networking
1 10 (62.50%) DHCP
2 8 (50.00%) DNS
2 8 (50.00%) IP Telephony
2 8 (50.00%) Remote Desktop
3 2 (12.50%) Cisco ASA
3 2 (12.50%) Cisco Nexus
3 2 (12.50%) Firewall
3 2 (12.50%) MPLS
3 2 (12.50%) VPN
3 2 (12.50%) WAN
3 2 (12.50%) Wireless
General
1 2 (12.50%) Retail
2 1 (6.25%) French Language
2 1 (6.25%) Spanish Language
Job Titles
1 6 (37.50%) Analyst
2 5 (31.25%) 1st Line Support
2 5 (31.25%) Service Analyst
2 5 (31.25%) Service Desk Analyst
3 4 (25.00%) IT Analyst
4 2 (12.50%) Applications Manager
4 2 (12.50%) Applications Support
4 2 (12.50%) Applications Support Manager
4 2 (12.50%) E-Commerce Manager
4 2 (12.50%) E-Commerce Support
4 2 (12.50%) IT Support
4 2 (12.50%) IT Support Analyst
4 2 (12.50%) Network Specialist
4 2 (12.50%) Support Manager
4 2 (12.50%) Technical Specialist
5 1 (6.25%) 1st Line Support Analyst
5 1 (6.25%) Consultant
5 1 (6.25%) CRM Manager
5 1 (6.25%) SAP Consultant
5 1 (6.25%) Support Analyst
Miscellaneous
1 2 (12.50%) Analytical Skills
Operating Systems
1 8 (50.00%) Windows
1 8 (50.00%) Windows Server
Processes & Methodologies
1 11 (68.75%) Incident Management
2 10 (62.50%) ITIL
3 6 (37.50%) SEO
4 3 (18.75%) ITSM
5 2 (12.50%) CRM
5 2 (12.50%) E-Commerce
5 2 (12.50%) Network Design
5 2 (12.50%) Network Management
5 2 (12.50%) Performance Metrics
5 2 (12.50%) Problem Management
5 2 (12.50%) Root Cause Analysis
5 2 (12.50%) Service Delivery
5 2 (12.50%) Service Design
5 2 (12.50%) Statistics
5 2 (12.50%) Validation
6 1 (6.25%) Agile Software Development
6 1 (6.25%) Matrix Management
6 1 (6.25%) Programme Delivery
6 1 (6.25%) Stakeholder Management
6 1 (6.25%) Waterfall
Qualifications
1 2 (12.50%) CCNP
1 2 (12.50%) Cisco Certification
Quality Assurance & Compliance
1 2 (12.50%) SLA
System Software
1 10 (62.50%) Active Directory
Systems Management
1 1 (6.25%) Systems Management Server (SMS)
Vendors
1 9 (56.25%) Microsoft
2 8 (50.00%) Citrix
3 2 (12.50%) Cisco
4 1 (6.25%) Ariba
4 1 (6.25%) SAP