The following table provides summary statistics for contract job vacancies advertised in West Sussex with a requirement for Service Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Management over the 3 months to 25 June 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Management
South East / West Sussex
3 months to
25 Jun 2017
Same period 2016 Same period 2015
Rank 53 66 53
Rank change year-on-year +13 -13  
Contract jobs citing Service Management 6 13 5
As % of all contract IT jobs advertised in West Sussex 1.24% 1.78% 0.91%
As % of the Processes & Methodologies category 1.43% 2.00% 1.08%
Number of daily rates quoted 4 12 2
Median daily rate £468 £440 £456
Median daily rate % change year-on-year +6.25% -3.56%  
90% offered a daily rate of more than £458 £155 £441
10% offered a daily rate of more than £528 £475 £471
UK excluding London median daily rate £400 £400 £375
% change year-on-year - +6.66%  
Number of hourly rates quoted 0 1 0
Median hourly rate - £15.00 -
UK excluding London median hourly rate £17.50 £14.75 £13.35
% change year-on-year +18.64% +10.48%  

Service Management is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in West Sussex with a requirement for process and methodology skills.

Contract Process & Methodology Skills
West Sussex
Contract job vacancies with a requirement for process and methodology skills 419 651 465
As % of all contract IT job vacancies advertised in West Sussex 86.93% 88.93% 85.01%
Number of daily rates quoted 280 403 301
Median daily rate £425 £425 £400
Median daily rate % change year-on-year - +6.25%  
90% offered a daily rate of more than £315 £310 £300
10% offered a daily rate of more than £525 £525 £550
UK excluding London median daily rate £415 £400 £380
% change year-on-year +3.75% +5.26%  
Number of hourly rates quoted 11 17 10
Median hourly rate £47.50 £51.50 £50.00
Median hourly rate % change year-on-year -7.76% +3.00%  
UK excluding London median hourly rate £34.00 £28.50 £30.00
% change year-on-year +19.29% -5.00%  

Service Management
Job Vacancy Trend in West Sussex

The job posting trend of jobs advertised in West Sussex citing Service Management as a proportion of all contract or permanent IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Service Management in West Sussex

Service Management
Contractor Daily Rate Trend in West Sussex

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Management in West Sussex.

Contractor daily rate trend for Service Management in West Sussex

Service Management
Contractor Hourly Rate Trend in West Sussex

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Management in West Sussex.

Contractor hourly rate trend for Service Management in West Sussex

Service Management
Contract Job Locations in West Sussex

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the West Sussex region over the 3 months to 25 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Gatwick -1 3 £460 +4.54%
Crawley 0 2 £504 +7.18% 2
East Grinstead - 1 £475 -
Service Management
South East

For the 6 months to 25 June 2017, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the West Sussex region with a requirement for Service Management.

1 17 (89.47%) ITIL
2 8 (42.11%) ITSM
3 7 (36.84%) SLA
4 6 (31.58%) MPLS
5 5 (26.32%) Project Management
5 5 (26.32%) ITIL V3
6 4 (21.05%) CMDB
6 4 (21.05%) IT Strategy
6 4 (21.05%) Finance
7 3 (15.79%) Cisco
7 3 (15.79%) PRINCE2
7 3 (15.79%) Windows
7 3 (15.79%) Business Transformation
7 3 (15.79%) ServiceNow
7 3 (15.79%) Data Centre
7 3 (15.79%) Incident Management
8 2 (10.53%) Project Planning
8 2 (10.53%) Strategic Planning
8 2 (10.53%) Portfolio Management
8 2 (10.53%) Stakeholder Engagement
8 2 (10.53%) VMware Infrastructure
8 2 (10.53%) ITIL Foundation Certificate
8 2 (10.53%) Analytical Skills
8 2 (10.53%) PMBOK
8 2 (10.53%) Planning and Forecasting
8 2 (10.53%) Regulatory Compliance
8 2 (10.53%) WAN
8 2 (10.53%) C
8 2 (10.53%) Microsoft
8 2 (10.53%) Active Directory

Service Management
Co-occurring IT Skills in West Sussex by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (5.26%) SharePoint
Applications
1 1 (5.26%) Microsoft Excel
1 1 (5.26%) Microsoft Office
1 1 (5.26%) Microsoft Project
1 1 (5.26%) Spreadsheet
Business Applications
1 1 (5.26%) assyst
1 1 (5.26%) SAP ERP
Communications & Networking
1 6 (31.58%) MPLS
2 2 (10.53%) VPN
2 2 (10.53%) WAN
3 1 (5.26%) Cisco ASA
3 1 (5.26%) Cisco Nexus
3 1 (5.26%) DHCP
3 1 (5.26%) Firewall
3 1 (5.26%) LAN
3 1 (5.26%) Wireless
Database & Business Intelligence
1 1 (5.26%) Relational Database
General
1 4 (21.05%) Finance
2 2 (10.53%) Back Office
3 1 (5.26%) Telecoms
Job Titles
1 7 (36.84%) IT Manager
2 5 (26.32%) Service Manager
3 4 (21.05%) IT Services Manager
3 4 (21.05%) Operations Manager
3 4 (21.05%) Service Operations Manager
4 3 (15.79%) IT Operations Manager
4 3 (15.79%) IT Relationships Manager
4 3 (15.79%) Project Manager
4 3 (15.79%) Relationships Manager
5 2 (10.53%) Analyst
5 2 (10.53%) Head of IT
5 2 (10.53%) Head of IT Operations
5 2 (10.53%) Head of Operations
5 2 (10.53%) Network Manager
6 1 (5.26%) 2nd Line Support Analyst
6 1 (5.26%) ITIL Service Manager
6 1 (5.26%) Network Infrastructure Manager
6 1 (5.26%) Network Services Manager
6 1 (5.26%) SAP Analyst
6 1 (5.26%) SAP SD Analyst
Miscellaneous
1 4 (21.05%) CMDB
2 3 (15.79%) Data Centre
3 2 (10.53%) Analytical Skills
4 1 (5.26%) BYOD
4 1 (5.26%) iSeries
4 1 (5.26%) Mainframe
4 1 (5.26%) PMI
Operating Systems
1 3 (15.79%) Windows
2 1 (5.26%) Linux
2 1 (5.26%) Unix
2 1 (5.26%) Windows 7
2 1 (5.26%) Windows Server
2 1 (5.26%) Windows Server 2008
2 1 (5.26%) Windows Server 2012
Processes & Methodologies
1 17 (89.47%) ITIL
2 8 (42.11%) ITSM
3 5 (26.32%) ITIL V3
3 5 (26.32%) Project Management
4 4 (21.05%) IT Strategy
5 3 (15.79%) Business Transformation
5 3 (15.79%) Incident Management
5 3 (15.79%) PRINCE2
6 2 (10.53%) Asset Management
6 2 (10.53%) Configuration Management
6 2 (10.53%) Planning and Forecasting
6 2 (10.53%) Portfolio Management
6 2 (10.53%) Project Planning
6 2 (10.53%) Regulatory Compliance
6 2 (10.53%) Stakeholder Engagement
6 2 (10.53%) Strategic Planning
7 1 (5.26%) Agile Software Development
7 1 (5.26%) Budget Control
7 1 (5.26%) Customer Requirements
7 1 (5.26%) Network Management
Programming Languages
1 2 (10.53%) C
2 1 (5.26%) C#
2 1 (5.26%) JavaScript
2 1 (5.26%) SQL
Qualifications
1 2 (10.53%) ITIL Foundation Certificate
2 1 (5.26%) CCNP
2 1 (5.26%) Cisco Certification
2 1 (5.26%) ITIL Certification
2 1 (5.26%) PMI Certification
2 1 (5.26%) SC Cleared
2 1 (5.26%) Security Cleared
Quality Assurance & Compliance
1 7 (36.84%) SLA
2 2 (10.53%) PMBOK
3 1 (5.26%) PCI DSS
System Software
1 2 (10.53%) Active Directory
1 2 (10.53%) VMware Infrastructure
2 1 (5.26%) XenApp
2 1 (5.26%) XenDesktop
Systems Management
1 1 (5.26%) SCCM
Vendors
1 3 (15.79%) Cisco
1 3 (15.79%) ServiceNow
2 2 (10.53%) Microsoft
2 2 (10.53%) Remedy
2 2 (10.53%) SAP
2 2 (10.53%) VMware
3 1 (5.26%) Citrix
3 1 (5.26%) HP
3 1 (5.26%) PeopleSoft