Period
to 18 November 2017

The following table provides summary statistics for permanent job vacancies advertised in Crawley with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 6 months to 18 November 2017 with a comparison to the same period in the previous 2 years.

Service Management
West Sussex > Crawley
6 months to
18 Nov 2017
Same period 2016 Same period 2015
Rank 65 80 82
Rank change year-on-year +15 +2 -2
Permanent jobs citing Service Management 9 21 20
As % of all permanent IT jobs advertised in Crawley 1.35% 2.06% 2.38%
As % of the Processes & Methodologies category 1.57% 2.27% 2.70%
Number of salaries quoted 9 22 19
Crawley median annual salary £27,500 £52,500 £42,500
Median salary % change year-on-year -47.62% +23.53% +25.93%
10th Percentile £23,700 £47,500 £30,000
90th Percentile £68,750 £63,600 £60,250
West Sussex median annual salary £49,750 £52,500 £42,500
% change year-on-year -5.24% +23.53% +30.77%

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Crawley with a requirement for process or methodology skills.

All Process and Methodology Skills
Crawley
Permanent vacancies with a requirement for process or methodology skills 575 925 741
As % of all permanent IT jobs advertised in Crawley 85.95% 90.78% 88.00%
Number of salaries quoted 504 883 671
Crawley median annual salary £42,500 £47,500 £45,000
Median salary % change year-on-year -10.53% +5.56% +5.88%
10th Percentile £27,500 £30,000 £28,750
90th Percentile £58,750 £67,500 £60,000
West Sussex median annual salary £45,000 £45,000 £42,500
% change year-on-year - +5.88% +2.41%

Service Management
Job Vacancy Trend in Crawley

Job postings citing Service Management as a percentage of all IT jobs advertised in Crawley.

Job vacancy trend for Service Management in Crawley

Service Management
Salary Trend in Crawley

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management in Crawley.

Salary trend for Service Management in Crawley

Service Management
Salary Histogram in Crawley

The salary distribution of IT jobs citing Service Management in Crawley over the 6 months to 18 November 2017.

Salary histogram for Service Management in Crawley

For the 6 months to 18 November 2017, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Crawley region with a requirement for Service Management.

1 9 (100.00%) ITIL
2 5 (55.56%) IP Telephony
2 5 (55.56%) Windows
2 5 (55.56%) MS Exchange
2 5 (55.56%) DHCP
2 5 (55.56%) DNS
2 5 (55.56%) Microsoft
2 5 (55.56%) Active Directory
2 5 (55.56%) Citrix
2 5 (55.56%) Incident Management
2 5 (55.56%) Exchange Server 2010
2 5 (55.56%) Remote Desktop
2 5 (55.56%) Windows Server
2 5 (55.56%) Office 365
3 4 (44.44%) Oracle Database
3 4 (44.44%) Reinsurance
3 4 (44.44%) Tableau
3 4 (44.44%) Degree
3 4 (44.44%) QlikView
3 4 (44.44%) BusinessObjects
3 4 (44.44%) Business Intelligence
3 4 (44.44%) Data Modelling
3 4 (44.44%) Cognos
3 4 (44.44%) Data Warehouse
3 4 (44.44%) PL/SQL
3 4 (44.44%) SQL
3 4 (44.44%) Oracle
3 4 (44.44%) SQL Server
3 4 (44.44%) SQL Server Reporting Services
3 4 (44.44%) Data Analysis

Service Management
Co-occurring IT Skills in Crawley by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (55.56%) Exchange Server 2010
1 5 (55.56%) MS Exchange
Cloud Services
1 5 (55.56%) Office 365
Communications & Networking
1 5 (55.56%) DHCP
1 5 (55.56%) DNS
1 5 (55.56%) IP Telephony
1 5 (55.56%) Remote Desktop
Database & Business Intelligence
1 4 (44.44%) BusinessObjects
1 4 (44.44%) Data Warehouse
1 4 (44.44%) Oracle Database
1 4 (44.44%) QlikView
1 4 (44.44%) SQL Server
1 4 (44.44%) SQL Server Reporting Services
General
1 4 (44.44%) Finance
Job Titles
1 9 (100.00%) Analyst
2 5 (55.56%) 1st Line Service Desk Analyst
2 5 (55.56%) 1st Line Support
2 5 (55.56%) 1st Line Support Analyst
2 5 (55.56%) Service Analyst
2 5 (55.56%) Service Desk Analyst
2 5 (55.56%) Service Desk Support
2 5 (55.56%) Service Desk Support Analyst
3 4 (44.44%) Business Analyst
3 4 (44.44%) Report Analyst
4 3 (33.33%) Insurance Business Analyst
5 2 (22.22%) IT Analyst
5 2 (22.22%) IT Support
5 2 (22.22%) IT Support Analyst
6 1 (11.11%) Business Intelligence Analyst
6 1 (11.11%) Business Intelligence Business Analyst
6 1 (11.11%) Business Systems Analyst
6 1 (11.11%) Finance Business Analyst
6 1 (11.11%) Finance Systems Analyst
6 1 (11.11%) Financial Analyst
Miscellaneous
1 4 (44.44%) Management Information System
1 4 (44.44%) Reinsurance
Operating Systems
1 5 (55.56%) Windows
1 5 (55.56%) Windows Server
Processes & Methodologies
1 9 (100.00%) ITIL
2 5 (55.56%) Incident Management
3 4 (44.44%) Business Intelligence
3 4 (44.44%) Data Analysis
3 4 (44.44%) Data Modelling
3 4 (44.44%) Systems Analysis
4 3 (33.33%) SEO
Programming Languages
1 4 (44.44%) PL/SQL
1 4 (44.44%) SQL
Qualifications
1 4 (44.44%) Degree
System Software
1 5 (55.56%) Active Directory
Vendors
1 5 (55.56%) Citrix
1 5 (55.56%) Microsoft
2 4 (44.44%) Cognos
2 4 (44.44%) Oracle
2 4 (44.44%) Tableau