Period
to 22 February 2018

The following table provides summary statistics for permanent job vacancies advertised in Crawley with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 6 months to 22 February 2018 with a comparison to the same period in the previous 2 years.

Service Management
West Sussex > Crawley
6 months to
22 Feb 2018
Same period 2017 Same period 2016
Rank 52 66 87
Rank change year-on-year +14 +21 +5
Permanent jobs citing Service Management 13 20 12
As % of all permanent IT jobs advertised in Crawley 2.15% 2.42% 1.44%
As % of the Processes & Methodologies category 2.53% 2.71% 1.60%
Number of salaries quoted 13 22 13
Crawley median annual salary £65,000 £52,500 £45,000
Median salary % change year-on-year +23.81% +16.67% +5.88%
West Sussex median annual salary £40,750 £52,500 £49,000
% change year-on-year -22.38% +7.14% +30.67%

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Crawley with a requirement for process or methodology skills.

All Process and Methodology Skills
Crawley
Permanent vacancies with a requirement for process or methodology skills 513 738 751
As % of all permanent IT jobs advertised in Crawley 84.65% 89.35% 90.05%
Number of salaries quoted 450 707 673
Crawley median annual salary £45,000 £45,000 £45,000
10th Percentile £28,750 £30,000 £25,250
90th Percentile £65,000 £63,750 £60,000
West Sussex median annual salary £45,000 £45,000 £42,500
% change year-on-year - +5.88% +6.25%

Service Management
Job Vacancy Trend in Crawley

Job postings citing Service Management as a percentage of all IT jobs advertised in Crawley.

Job vacancy trend for Service Management in Crawley

Service Management
Salary Trend in Crawley

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management in Crawley.

Salary trend for Service Management in Crawley

Service Management
Salary Histogram in Crawley

The salary distribution of IT jobs citing Service Management in Crawley over the 6 months to 22 February 2018.

Salary histogram for Service Management in Crawley

For the 6 months to 22 February 2018, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Crawley region with a requirement for Service Management.

1 10 (76.92%) ITIL
2 7 (53.85%) Cognos
2 7 (53.85%) Data Warehouse
2 7 (53.85%) SQL
2 7 (53.85%) Data Modelling
2 7 (53.85%) Business Intelligence
2 7 (53.85%) Finance
2 7 (53.85%) Data Analysis
2 7 (53.85%) Systems Analysis
2 7 (53.85%) Degree
2 7 (53.85%) QlikView
3 6 (46.15%) Tableau
3 6 (46.15%) Oracle Database
3 6 (46.15%) Reinsurance
3 6 (46.15%) Management Information System
3 6 (46.15%) SQL Server Reporting Services
3 6 (46.15%) PL/SQL
3 6 (46.15%) Active Directory
3 6 (46.15%) BusinessObjects
3 6 (46.15%) Oracle
3 6 (46.15%) SQL Server
4 5 (38.46%) Incident Management
5 4 (30.77%) Analytical Skills
5 4 (30.77%) Windows
5 4 (30.77%) Microsoft
6 3 (23.08%) DHCP
6 3 (23.08%) DNS
6 3 (23.08%) Citrix
6 3 (23.08%) MS Exchange
6 3 (23.08%) IP Telephony

Service Management
Co-occurring IT Skills in Crawley by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (23.08%) Exchange Server 2010
1 3 (23.08%) MS Exchange
Applications
1 1 (7.69%) Microsoft Office
Cloud Services
1 3 (23.08%) Office 365
Communications & Networking
1 3 (23.08%) DHCP
1 3 (23.08%) DNS
1 3 (23.08%) IP Telephony
1 3 (23.08%) Remote Desktop
Database & Business Intelligence
1 7 (53.85%) Data Warehouse
1 7 (53.85%) QlikView
2 6 (46.15%) BusinessObjects
2 6 (46.15%) Oracle Database
2 6 (46.15%) SQL Server
2 6 (46.15%) SQL Server Reporting Services
General
1 7 (53.85%) Finance
Job Titles
1 12 (92.31%) Analyst
2 6 (46.15%) Report Analyst
3 5 (38.46%) 1st Line Service Desk Analyst
3 5 (38.46%) 1st Line Support
3 5 (38.46%) 1st Line Support Analyst
3 5 (38.46%) Business Intelligence Analyst
3 5 (38.46%) Senior Analyst
3 5 (38.46%) Senior Business Intelligence Analyst
3 5 (38.46%) Service Analyst
3 5 (38.46%) Service Desk Analyst
3 5 (38.46%) Service Desk Support
3 5 (38.46%) Service Desk Support Analyst
4 4 (30.77%) IT Analyst
4 4 (30.77%) IT Support
4 4 (30.77%) IT Support Analyst
4 4 (30.77%) Senior Reporting Analyst
5 2 (15.38%) Business Analyst
5 2 (15.38%) Insurance Business Analyst
6 1 (7.69%) 2nd Line Engineer
Miscellaneous
1 6 (46.15%) Management Information System
1 6 (46.15%) Reinsurance
2 4 (30.77%) Analytical Skills
Operating Systems
1 4 (30.77%) Windows
2 3 (23.08%) Windows Server
3 1 (7.69%) Windows 7
3 1 (7.69%) Windows 8
Processes & Methodologies
1 10 (76.92%) ITIL
2 7 (53.85%) Business Intelligence
2 7 (53.85%) Data Analysis
2 7 (53.85%) Data Modelling
2 7 (53.85%) Systems Analysis
3 5 (38.46%) Incident Management
4 1 (7.69%) SEO
Programming Languages
1 7 (53.85%) SQL
2 6 (46.15%) PL/SQL
Qualifications
1 7 (53.85%) Degree
2 1 (7.69%) Microsoft Certification
System Software
1 6 (46.15%) Active Directory
Vendors
1 7 (53.85%) Cognos
2 6 (46.15%) Oracle
2 6 (46.15%) Tableau
3 4 (30.77%) Microsoft
4 3 (23.08%) Citrix