Period
to 12 December 2018

The following table provides summary statistics for permanent job vacancies advertised in Crawley with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 6 months to 12 December 2018 with a comparison to the same period in the previous 2 years.

Service Management
West Sussex > Crawley
6 months to
12 Dec 2018
Same period 2017 Same period 2016
Rank 36 68 76
Rank change year-on-year +32 +8 +4
Permanent jobs citing Service Management 27 9 19
As % of all permanent IT jobs advertised in Crawley 4.47% 1.39% 1.99%
As % of the Processes & Methodologies category 5.17% 1.57% 2.16%
Number of salaries quoted 26 9 20
Crawley median annual salary £45,000 £27,500 £53,750
Median salary % change year-on-year +63.64% -48.84% +19.44%
10th Percentile £27,000 £23,700 £47,500
90th Percentile £57,500 £69,750 £63,750
West Sussex median annual salary £50,000 £45,000 £52,500
% change year-on-year +11.11% -14.29% +16.67%

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Crawley with a requirement for process or methodology skills.

All Process and Methodology Skills
Crawley
Permanent vacancies with a requirement for process or methodology skills 522 575 878
As % of all permanent IT jobs advertised in Crawley 86.42% 88.87% 91.94%
Number of salaries quoted 493 497 842
Crawley median annual salary £47,500 £42,500 £47,500
Median salary % change year-on-year +11.76% -10.53% +5.56%
10th Percentile £30,000 £28,550 £30,000
90th Percentile £65,250 £58,750 £66,250
West Sussex median annual salary £47,500 £45,000 £45,000
% change year-on-year +5.56% - +5.88%

Service Management
Job Vacancy Trend in Crawley

Job postings citing Service Management as a percentage of all IT jobs advertised in Crawley.

Job vacancy trend for Service Management in Crawley

Service Management
Salary Trend in Crawley

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management in Crawley.

Salary trend for Service Management in Crawley

Service Management
Salary Histogram in Crawley

The salary distribution of IT jobs citing Service Management in Crawley over the 6 months to 12 December 2018.

Salary histogram for Service Management in Crawley

For the 6 months to 12 December 2018, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Crawley region with a requirement for Service Management.

1 25 (92.59%) ITIL
2 20 (74.07%) ITSM
3 14 (51.85%) Problem Management
3 14 (51.85%) CISSP
3 14 (51.85%) CCSA
3 14 (51.85%) Vulnerability Assessment
4 6 (22.22%) Information Security
5 5 (18.52%) Incident Management
6 4 (14.81%) SLA
6 4 (14.81%) Windows
6 4 (14.81%) Active Directory
6 4 (14.81%) Citrix
6 4 (14.81%) Windows Server
7 3 (11.11%) CompTIA Security+
7 3 (11.11%) Email Filtering
7 3 (11.11%) Web Filtering
7 3 (11.11%) Contingency Planning
7 3 (11.11%) Service Delivery Management
7 3 (11.11%) Proactive Management
7 3 (11.11%) Capacity Planning
7 3 (11.11%) Qlik Sense
7 3 (11.11%) ITIL V3
7 3 (11.11%) Office 365
7 3 (11.11%) Google Cloud Platform
7 3 (11.11%) DevOps
7 3 (11.11%) Kalman Filter
7 3 (11.11%) Cisco
7 3 (11.11%) Service Delivery
7 3 (11.11%) BCP
7 3 (11.11%) Security Management

Service Management
Co-occurring IT Skills in Crawley by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (7.41%) Exchange Server 2010
1 2 (7.41%) MS Exchange
Cloud Services
1 3 (11.11%) Google Cloud Platform
1 3 (11.11%) Office 365
Communications & Networking
1 3 (11.11%) IP Telephony
2 2 (7.41%) DHCP
2 2 (7.41%) DNS
2 2 (7.41%) LAN
2 2 (7.41%) MPLS
2 2 (7.41%) Remote Desktop
2 2 (7.41%) VPN
2 2 (7.41%) WAN
3 1 (3.70%) Firewall
3 1 (3.70%) Wireless
Database & Business Intelligence
1 3 (11.11%) Qlik Sense
2 1 (3.70%) Cloud Spanner
2 1 (3.70%) NewSQL
General
1 3 (11.11%) Legal
2 2 (7.41%) Back Office
2 2 (7.41%) Finance
2 2 (7.41%) Telecoms
Job Titles
1 18 (66.67%) Analyst
2 15 (55.56%) IT Analyst
3 14 (51.85%) IT Security Analyst
3 14 (51.85%) Security Analyst
4 4 (14.81%) Service Analyst
4 4 (14.81%) Service Desk Analyst
5 3 (11.11%) Delivery Manager
5 3 (11.11%) IT Manager
5 3 (11.11%) IT Services Delivery Manager
5 3 (11.11%) IT Services Manager
5 3 (11.11%) Platform Engineer
5 3 (11.11%) Senior Delivery Manager
5 3 (11.11%) Senior IT Manager
5 3 (11.11%) Senior Manager
5 3 (11.11%) Senior Platform Engineer
5 3 (11.11%) Senior Service Manager
5 3 (11.11%) Senior Services Delivery Manager
5 3 (11.11%) Service Manager
5 3 (11.11%) Services Delivery Manager
6 2 (7.41%) 1st Line Service Desk Analyst
Libraries, Frameworks & Software Standards
1 2 (7.41%) Velocity
Miscellaneous
1 3 (11.11%) Management Information System
2 2 (7.41%) Data Centre
2 2 (7.41%) iSeries
2 2 (7.41%) Mainframe
2 2 (7.41%) Virtual Team
Operating Systems
1 4 (14.81%) Windows
1 4 (14.81%) Windows Server
2 2 (7.41%) Unix
2 2 (7.41%) Windows Server 2008
2 2 (7.41%) Windows Server 2012
Processes & Methodologies
1 25 (92.59%) ITIL
2 20 (74.07%) ITSM
3 14 (51.85%) Problem Management
3 14 (51.85%) Vulnerability Assessment
4 6 (22.22%) Information Security
5 5 (18.52%) Incident Management
6 3 (11.11%) Agile Software Development
6 3 (11.11%) BCP
6 3 (11.11%) Capacity Planning
6 3 (11.11%) Contingency Planning
6 3 (11.11%) DevOps
6 3 (11.11%) Email Filtering
6 3 (11.11%) ITIL V3
6 3 (11.11%) Kalman Filter
6 3 (11.11%) Proactive Management
6 3 (11.11%) Scrum
6 3 (11.11%) Security Management
6 3 (11.11%) Service Delivery
6 3 (11.11%) Service Delivery Management
6 3 (11.11%) Web Filtering
Programming Languages
1 2 (7.41%) C
2 1 (3.70%) Java
2 1 (3.70%) Python
Qualifications
1 14 (51.85%) CCSA
1 14 (51.85%) CISSP
2 3 (11.11%) CEH
2 3 (11.11%) CompTIA Security+
3 1 (3.70%) CCNA
3 1 (3.70%) CCNP
3 1 (3.70%) Cisco Certification
3 1 (3.70%) HP ASE
3 1 (3.70%) HP MASE
3 1 (3.70%) Security Cleared
Quality Assurance & Compliance
1 4 (14.81%) SLA
2 2 (7.41%) PMBOK
System Software
1 4 (14.81%) Active Directory
2 2 (7.41%) VMware Infrastructure
2 2 (7.41%) XenApp
2 2 (7.41%) XenDesktop
Systems Management
1 2 (7.41%) SCCM
Vendors
1 4 (14.81%) Citrix
2 3 (11.11%) Cisco
2 3 (11.11%) Google
3 2 (7.41%) Microsoft
3 2 (7.41%) VMware
4 1 (3.70%) Aruba
4 1 (3.70%) Blue Coat
4 1 (3.70%) Fortinet
4 1 (3.70%) Palo Alto
4 1 (3.70%) SolarWinds