Period
to 18 June 2018

The following table provides summary statistics for permanent job vacancies advertised in Crawley with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 6 months to 18 June 2018 with a comparison to the same period in the previous 2 years.

Service Management
West Sussex > Crawley
6 months to
18 Jun 2018
Same period 2017 Same period 2016
Rank 53 81 93
Rank change year-on-year +28 +12 -16
Permanent jobs citing Service Management 19 8 8
As % of all permanent IT jobs advertised in Crawley 3.19% 1.06% 0.89%
As % of the Processes & Methodologies category 3.81% 1.17% 0.96%
Number of salaries quoted 19 9 10
Crawley median annual salary £45,000 £52,500 £55,000
Median salary % change year-on-year -14.29% -4.55% +25.71%
10th Percentile £24,550 £28,250 £51,175
90th Percentile £67,500 £64,750 £62,250
West Sussex median annual salary £45,000 £47,500 £55,000
% change year-on-year -5.26% -13.64% +29.41%

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Crawley with a requirement for process or methodology skills.

All Process and Methodology Skills
Crawley
Permanent vacancies with a requirement for process or methodology skills 499 683 834
As % of all permanent IT jobs advertised in Crawley 83.72% 90.11% 92.46%
Number of salaries quoted 471 643 766
Crawley median annual salary £45,000 £42,500 £45,000
Median salary % change year-on-year +5.88% -5.56% +5.88%
10th Percentile £27,500 £30,800 £26,625
90th Percentile £63,750 £60,000 £67,500
West Sussex median annual salary £45,000 £45,000 £42,500
% change year-on-year - +5.88% +1.80%

Service Management
Job Vacancy Trend in Crawley

Job postings citing Service Management as a percentage of all IT jobs advertised in Crawley.

Job vacancy trend for Service Management in Crawley

Service Management
Salary Trend in Crawley

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management in Crawley.

Salary trend for Service Management in Crawley

Service Management
Salary Histogram in Crawley

The salary distribution of IT jobs citing Service Management in Crawley over the 6 months to 18 June 2018.

Salary histogram for Service Management in Crawley

For the 6 months to 18 June 2018, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Crawley region with a requirement for Service Management.

1 16 (84.21%) ITIL
2 7 (36.84%) Vulnerability Assessment
2 7 (36.84%) CISSP
2 7 (36.84%) ITSM
2 7 (36.84%) CCSA
2 7 (36.84%) Problem Management
3 6 (31.58%) Finance
4 5 (26.32%) Incident Management
5 4 (21.05%) Data Analysis
5 4 (21.05%) Systems Analysis
5 4 (21.05%) SQL Server Reporting Services
5 4 (21.05%) Degree
5 4 (21.05%) Reinsurance
5 4 (21.05%) Tableau
5 4 (21.05%) Oracle Database
5 4 (21.05%) Analytical Skills
5 4 (21.05%) Management Information System
5 4 (21.05%) QlikView
5 4 (21.05%) Active Directory
5 4 (21.05%) BusinessObjects
5 4 (21.05%) Business Intelligence
5 4 (21.05%) Cisco
5 4 (21.05%) PL/SQL
5 4 (21.05%) SQL
5 4 (21.05%) Oracle
5 4 (21.05%) SQL Server
5 4 (21.05%) Windows
5 4 (21.05%) Cognos
5 4 (21.05%) Data Warehouse
5 4 (21.05%) Data Modelling

Service Management
Co-occurring IT Skills in Crawley by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (5.26%) Skype for Business
Applications
1 2 (10.53%) Microsoft Office
Cloud Services
1 1 (5.26%) Office 365
1 1 (5.26%) SaaS
Communications & Networking
1 3 (15.79%) Firewall
1 3 (15.79%) VPN
2 2 (10.53%) IP Telephony
2 2 (10.53%) LAN
2 2 (10.53%) MPLS
2 2 (10.53%) WAN
2 2 (10.53%) Wireless
Database & Business Intelligence
1 4 (21.05%) BusinessObjects
1 4 (21.05%) Data Warehouse
1 4 (21.05%) Oracle Database
1 4 (21.05%) QlikView
1 4 (21.05%) SQL Server
1 4 (21.05%) SQL Server Reporting Services
General
1 6 (31.58%) Finance
2 2 (10.53%) Back Office
2 2 (10.53%) Telecoms
Job Titles
1 13 (68.42%) Analyst
2 9 (47.37%) IT Analyst
3 7 (36.84%) IT Security Analyst
3 7 (36.84%) Security Analyst
4 4 (21.05%) Business Intelligence Analyst
4 4 (21.05%) Report Analyst
4 4 (21.05%) Senior Analyst
4 4 (21.05%) Senior Business Intelligence Analyst
4 4 (21.05%) Senior Reporting Analyst
5 2 (10.53%) 1st Line Service Desk Analyst
5 2 (10.53%) 1st Line Support Analyst
5 2 (10.53%) IT Support
5 2 (10.53%) IT Support Analyst
5 2 (10.53%) Network Infrastructure Manager
5 2 (10.53%) Network Infrastructure Project Manager
5 2 (10.53%) Network Project Manager
5 2 (10.53%) Network Support Engineer
5 2 (10.53%) Service Desk Analyst
5 2 (10.53%) Service Desk Support
5 2 (10.53%) Service Desk Support Analyst
Miscellaneous
1 4 (21.05%) Analytical Skills
1 4 (21.05%) Management Information System
1 4 (21.05%) Reinsurance
2 2 (10.53%) Data Centre
2 2 (10.53%) iSeries
2 2 (10.53%) Mainframe
Operating Systems
1 4 (21.05%) Windows
2 2 (10.53%) Unix
2 2 (10.53%) Windows 7
2 2 (10.53%) Windows Server
2 2 (10.53%) Windows Server 2008
2 2 (10.53%) Windows Server 2012
3 1 (5.26%) Windows 8
Processes & Methodologies
1 16 (84.21%) ITIL
2 7 (36.84%) ITSM
2 7 (36.84%) Problem Management
2 7 (36.84%) Vulnerability Assessment
3 5 (26.32%) Incident Management
4 4 (21.05%) Business Intelligence
4 4 (21.05%) Data Analysis
4 4 (21.05%) Data Modelling
4 4 (21.05%) Systems Analysis
5 2 (10.53%) Collaborative Working
5 2 (10.53%) Data Protection
5 2 (10.53%) Network Management
5 2 (10.53%) Planning and Forecasting
5 2 (10.53%) PRINCE2
5 2 (10.53%) Project Management
5 2 (10.53%) Project Planning
5 2 (10.53%) Regulatory Compliance
5 2 (10.53%) Stakeholder Engagement
6 1 (5.26%) Service Delivery
Programming Languages
1 4 (21.05%) PL/SQL
1 4 (21.05%) SQL
2 2 (10.53%) C
Qualifications
1 7 (36.84%) CCSA
1 7 (36.84%) CISSP
2 4 (21.05%) Degree
3 2 (10.53%) CCNA
3 2 (10.53%) CCNP
3 2 (10.53%) Cisco Certification
3 2 (10.53%) HP ASE
3 2 (10.53%) HP MASE
3 2 (10.53%) Security Cleared
4 1 (5.26%) Microsoft Certification
Quality Assurance & Compliance
1 3 (15.79%) SLA
2 2 (10.53%) PMBOK
System Software
1 4 (21.05%) Active Directory
2 2 (10.53%) VMware Infrastructure
2 2 (10.53%) XenApp
2 2 (10.53%) XenDesktop
Systems Management
1 2 (10.53%) SCCM
Vendors
1 4 (21.05%) Cisco
1 4 (21.05%) Cognos
1 4 (21.05%) Oracle
1 4 (21.05%) Tableau
2 3 (15.79%) Citrix
3 2 (10.53%) Aruba
3 2 (10.53%) Blue Coat
3 2 (10.53%) Fortinet
3 2 (10.53%) Palo Alto
3 2 (10.53%) SolarWinds
3 2 (10.53%) VMware
4 1 (5.26%) Microsoft