ITSM Contract Job Trends in Durham

IT Service Management (ITSM)
North East > Durham

The table below provides summary statistics and contractor rates for jobs advertised in Durham requiring ITSM skills. It covers contract job vacancies from the 6 months leading up to 5 June 2026, with comparisons to the same periods in the previous two years.

6 months to
5 Jun 2026
Same period 2025 Same period 2024
Rank 10 - -
Rank change year-on-year - - -
Contract jobs citing ITSM 1 0 0
As % of all contract jobs in Durham 2.00% - -
As % of the Processes & Methodologies category 2.27% - -
Number of daily rates quoted 1 0 0
10th Percentile - - -
25th Percentile £356 - -
Median daily rate (50th Percentile) £363 - -
75th Percentile £369 - -
90th Percentile - - -
North East median daily rate £440 £110 £590
% change year-on-year +300.00% -81.36% +93.44%

All Process & Methodology Skills
Durham

ITSM falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in Durham.

Contract vacancies with a requirement for process or methodology skills 44 21 29
As % of all contract IT jobs advertised in Durham 88.00% 52.50% 48.33%
Number of daily rates quoted 17 16 14
10th Percentile £305 £288 £190
25th Percentile £325 £403 £208
Median daily rate (50th Percentile) £350 £481 £438
Median % change year-on-year -27.27% +10.00% +9.38%
75th Percentile £375 £539 £592
90th Percentile £453 £550 £624
North East median daily rate £450 £460 £500
% change year-on-year -2.17% -8.00% -
Number of hourly rates quoted 11 0 9
10th Percentile £35.00 - £10.61
25th Percentile £35.63 - £11.13
Median hourly rate £70.00 - £11.44
75th Percentile £72.50 - £20.77
90th Percentile - - -
North East median hourly rate £65.00 £17.00 £19.50
% change year-on-year +282.35% -12.82% -50.43%

ITSM
Job Vacancy Trend in Durham

Historical trend showing the proportion of contract IT job postings citing ITSM relative to all contract IT jobs advertised in Durham.

ITSM job vacancy trend in Durham

ITSM
Daily Rate Trend in Durham

Contractor daily rate distribution trend for jobs in Durham citing ITSM.

Contractor daily rate distribution trend for jobs in Durham citing ITSM

ITSM
Hourly Rate Trend in Durham

Contractor hourly rate distribution trend for jobs in Durham citing ITSM.

Contractor hourly rate distribution trend for jobs in Durham citing ITSM

ITSM
Contract Job Locations in Durham

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITSM within the Durham region over the 6 months to 5 June 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Stockton-on-Tees - 1 £363 - 2
ITSM
North East

ITSM
Co-Occurring Skills & Capabilities in Durham by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Cloud Services
1 1 (100.00%) Microsoft 365
Communications & Networking
1 1 (100.00%) 4G
1 1 (100.00%) 5G
1 1 (100.00%) VoIP
General
1 1 (100.00%) Documentation Skills
1 1 (100.00%) Social Skills
Job Titles
1 1 (100.00%) Service Desk Engineer
Miscellaneous
1 1 (100.00%) Driving Licence
1 1 (100.00%) Video Conferencing
Operating Systems
1 1 (100.00%) Android
1 1 (100.00%) Apple iOS
1 1 (100.00%) Windows
Processes & Methodologies
1 1 (100.00%) Customer Service
1 1 (100.00%) Kalman Filter
1 1 (100.00%) Problem-Solving
1 1 (100.00%) Web Filtering
Qualifications
1 1 (100.00%) Microsoft Certification
System Software
1 1 (100.00%) Active Directory
Vendors
1 1 (100.00%) Microsoft
1 1 (100.00%) ServiceNow