Customer Service Contracts in Ealing

Customer Service
West London > Ealing

The table below provides summary statistics for contract job vacancies advertised in Ealing requiring Customer Service skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited Customer Service over the 6 months leading up to 2 May 2025, comparing them to the same period in the previous two years.

6 months to
2 May 2025
Same period 2024 Same period 2023
Rank 3 - 1
Rank change year-on-year - - -
Contract jobs citing Customer Service 3 0 2
As % of all contract jobs advertised in Ealing 42.86% - 33.33%
As % of the Processes & Methodologies category 42.86% - 40.00%
Number of daily rates quoted 0 0 2
10th Percentile - - £119
25th Percentile - - £133
Median daily rate (50th Percentile) - - £158
75th Percentile - - £183
90th Percentile - - £198
West London median daily rate £128 £400 £394
% change year-on-year -68.13% +1.59% +96.88%
Number of hourly rates quoted 3 0 0
10th Percentile - - -
25th Percentile £20.24 - -
Median hourly rate £21.63 - -
75th Percentile £23.01 - -
90th Percentile - - -
West London median hourly rate £21.63 £17.50 £62.50
% change year-on-year +23.57% -72.00% +222.46%

All Process and Methodology Skills
Ealing

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in Ealing.

Contract vacancies with a requirement for process or methodology skills 7 3 5
As % of all contract IT jobs advertised in Ealing 100.00% 100.00% 83.33%
Number of daily rates quoted 0 3 5
10th Percentile - £630 £147
25th Percentile - £638 £203
Median daily rate (50th Percentile) - £650 £488
Median % change year-on-year - +33.33% -7.14%
75th Percentile - £681 £675
90th Percentile - £685 £683
West London median daily rate £400 £475 £550
% change year-on-year -15.79% -13.64% +7.84%
Number of hourly rates quoted 7 0 0
10th Percentile £18.25 - -
25th Percentile £20.24 - -
Median hourly rate £21.63 - -
75th Percentile £23.63 - -
90th Percentile - - -
West London median hourly rate £22.16 £30.16 £64.00
% change year-on-year -26.54% -52.88% +176.58%

Customer Service
Job Vacancy Trend in Ealing

Job postings citing Customer Service as a proportion of all IT jobs advertised in Ealing.

Job vacancy trend for Customer Service in Ealing

Customer Service
Contractor Daily Rate Trend in Ealing

3-month moving average daily rate quoted in jobs citing Customer Service in Ealing.

Daily rate trend for Customer Service in Ealing

Customer Service
Contractor Hourly Rate Trend in Ealing

3-month moving average hourly rates quoted in jobs citing Customer Service in Ealing.

Hourly rate trend for Customer Service in Ealing

Customer Service
Co-occurring Skills and Capabilities in Ealing by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 3 (100.00%) Microsoft Office
General
1 3 (100.00%) Social Skills
Job Titles
1 3 (100.00%) 1st Line Support
1 3 (100.00%) Support Officer
Processes & Methodologies
1 3 (100.00%) Business Continuity
1 3 (100.00%) Customer Experience
1 3 (100.00%) Disaster Recovery
1 3 (100.00%) Incident Management
1 3 (100.00%) ITIL
1 3 (100.00%) Project Management
1 3 (100.00%) Service Delivery
Qualifications
1 3 (100.00%) DBS Check
1 3 (100.00%) Degree