Customer Service Contract Job Trends in East Kilbride

Customer Service
South Lanarkshire > East Kilbride

The table below provides summary statistics and contractor rates for jobs advertised in East Kilbride requiring Customer Service skills. It covers contract job vacancies from the 6 months leading up to 3 February 2026, with comparisons to the same periods in the previous two years.

6 months to
3 Feb 2026
Same period 2025 Same period 2024
Rank 9 - 31
Rank change year-on-year - - -20
Contract jobs citing Customer Service 2 0 1
As % of all contract jobs in East Kilbride 8.33% - 0.62%
As % of the Processes & Methodologies category 8.70% - 0.71%
Number of daily rates quoted 1 0 0
10th Percentile - - -
25th Percentile £263 - -
Median daily rate (50th Percentile) £275 - -
75th Percentile £288 - -
90th Percentile - - -
South Lanarkshire median daily rate £275 - -
Number of hourly rates quoted 0 0 1
Median hourly rate - - £16.71
South Lanarkshire median hourly rate - - £16.71

All Process & Methodology Skills
East Kilbride

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in East Kilbride.

Contract vacancies with a requirement for process or methodology skills 23 4 140
As % of all contract IT jobs advertised in East Kilbride 95.83% 80.00% 86.42%
Number of daily rates quoted 9 1 84
10th Percentile £473 - £260
25th Percentile £550 - £393
Median daily rate (50th Percentile) £610 £500 £583
Median % change year-on-year +22.00% -14.16% +34.68%
75th Percentile £653 - £678
90th Percentile £828 - £700
South Lanarkshire median daily rate £610 £500 £583
% change year-on-year +22.00% -14.16% +34.68%
Number of hourly rates quoted 0 0 1
Median hourly rate - - £16.71
South Lanarkshire median hourly rate - - £16.71

Customer Service
Job Vacancy Trend in East Kilbride

Historical trend showing the proportion of contract IT job postings citing Customer Service relative to all contract IT jobs advertised in East Kilbride.

Customer Service job vacancy trend in East Kilbride

Customer Service
Daily Rate Trend in East Kilbride

Contractor daily rate distribution trend for jobs in East Kilbride citing Customer Service.

Contractor daily rate distribution trend for jobs in East Kilbride citing Customer Service

Customer Service
Hourly Rate Trend in East Kilbride

Contractor hourly rate distribution trend for jobs in East Kilbride citing Customer Service.

Contractor hourly rate distribution trend for jobs in East Kilbride citing Customer Service

Customer Service
Co-Occurring Skills & Capabilities in East Kilbride by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

General
1 2 (100.00%) Social Skills
2 1 (50.00%) Public Sector
Job Titles
1 1 (50.00%) Analyst
1 1 (50.00%) IT Engineer
1 1 (50.00%) IT Support
1 1 (50.00%) IT Support Engineer
1 1 (50.00%) Service Analyst
1 1 (50.00%) Service Desk Analyst
1 1 (50.00%) Support Engineer
Processes & Methodologies
1 2 (100.00%) Agile
1 2 (100.00%) DevOps
1 2 (100.00%) ITIL
1 2 (100.00%) Problem-Solving
Qualifications
1 1 (50.00%) SC Cleared
1 1 (50.00%) Security Cleared