Period
to 15 August 2018

The median contractor rate for a 2nd Line Desktop Support was £138 per day in advertised job vacancies in the East Midlands during the 6 months to 15 August 2018.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Second Line Desktop Support
England > East Midlands
6 months to
15 Aug 2018
Same period 2017 Same period 2016
Rank 131 148 139
Rank change year-on-year +17 -9 +3
Contract jobs requiring a 2nd Line Desktop Support 17 2 3
As % of all contract IT jobs advertised in the East Midlands 0.60% 0.065% 0.095%
As % of the Job Titles category 0.63% 0.068% 0.099%
Number of daily rates quoted 2 0 0
East Midlands median daily rate £138 - -
England median daily rate £161 £150 £160
% change year-on-year +7.50% -6.25% -3.03%
Number of hourly rates quoted 9 2 3
East Midlands median hourly rate £17.50 £15.00 £13.50
Median hourly rate % change year-on-year +16.67% +11.11% -
England median hourly rate £17.50 £17.50 £14.50
% change year-on-year - +20.69% -9.83%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the East Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
East Midlands
Contract vacancies in the East Midlands with a recognized job title 2,699 2,946 3,037
% of contract IT jobs with a recognized job title 94.54% 95.34% 96.44%
Number of daily rates quoted 1,647 1,823 1,838
East Midlands median daily rate £400 £400 £389
Median daily rate % change year-on-year - +2.89% +5.07%
10th Percentile £225 £235 £225
90th Percentile £538 £538 £575
England median daily rate £450 £450 £425
% change year-on-year - +5.88% +6.25%
Number of hourly rates quoted 157 136 114
East Midlands median hourly rate £15.86 £13.93 £13.00
Median hourly rate % change year-on-year +13.85% +7.15% -7.14%
10th Percentile £10.61 £10.20 £8.81
90th Percentile £44.25 £43.34 £30.90
England median hourly rate £18.50 £18.50 £19.00
% change year-on-year - -2.63% +6.35%

2nd Line Desktop Support
Job Vacancy Trend in the East Midlands

Job postings that featured 2nd Line Desktop Support in the job title as a percentage of all IT jobs advertised in the East Midlands.

Job vacancy trend for 2nd Line Desktop Support in the East Midlands

2nd Line Desktop Support
Contractor Daily Rate Trend in the East Midlands

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing 2nd Line Desktop Support in the East Midlands.

Contractor daily rate trend for 2nd Line Desktop Support in the East Midlands

2nd Line Desktop Support
Contractor Hourly Rate Trend in the East Midlands

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing 2nd Line Desktop Support in the East Midlands.

Contractor hourly rate trend for 2nd Line Desktop Support in the East Midlands

2nd Line Desktop Support
Contract Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Desktop Support within the East Midlands region over the 6 months to 15 August 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Derbyshire - 10 £138 - 1
Lincolnshire - 6 - -
Nottinghamshire - 1 - -
2nd Line Desktop Support
England

2nd Line Desktop Support Skill Set
Top 16 Co-occurring IT Skills in the East Midlands

For the 6 months to 15 August 2018, 2nd Line Desktop Support contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the East Midlands region featuring 2nd Line Desktop Support in the job title.

1 16 (94.12%) Windows 7
1 16 (94.12%) Windows
2 10 (58.82%) SC Cleared
2 10 (58.82%) Security Cleared
2 10 (58.82%) Windows 10
3 7 (41.18%) Active Directory
4 6 (35.29%) Symantec
4 6 (35.29%) Norton AntiVirus
4 6 (35.29%) ITIL
4 6 (35.29%) SLA
4 6 (35.29%) Symantec Endpoint Protection
4 6 (35.29%) Altiris
4 6 (35.29%) Application Packaging
5 4 (23.53%) Windows XP
6 2 (11.76%) SCCM
7 1 (5.88%) Remote Desktop

2nd Line Desktop Support Skill Set
Co-occurring IT Skills in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Communications & Networking
1 1 (5.88%) Remote Desktop
Operating Systems
1 16 (94.12%) Windows
1 16 (94.12%) Windows 7
2 10 (58.82%) Windows 10
3 4 (23.53%) Windows XP
Processes & Methodologies
1 6 (35.29%) Application Packaging
1 6 (35.29%) ITIL
Qualifications
1 10 (58.82%) SC Cleared
1 10 (58.82%) Security Cleared
Quality Assurance & Compliance
1 6 (35.29%) SLA
System Software
1 7 (41.18%) Active Directory
Systems Management
1 6 (35.29%) Norton AntiVirus
1 6 (35.29%) Symantec Endpoint Protection
2 2 (11.76%) SCCM
Vendors
1 6 (35.29%) Altiris
1 6 (35.29%) Symantec