Period
to 16 November 2018

The median contractor rate for a 1st/2nd Line Support was £150 per day in advertised job vacancies in the East of England during the 6 months to 16 November 2018.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

1st/2nd Line Support
England > East of England
6 months to
16 Nov 2018
Same period 2017 Same period 2016
Rank 175 199 181
Rank change year-on-year +24 -18 +4
Contract jobs requiring a 1st/2nd Line Support 31 14 18
As % of all contract IT jobs advertised in the East of England 0.61% 0.27% 0.37%
As % of the Job Titles category 0.65% 0.29% 0.38%
Number of daily rates quoted 16 8 5
East of England median daily rate £150 £115 £175
Median daily rate % change year-on-year +30.43% -34.29% +53.85%
10th Percentile £120 £98 £111
90th Percentile £172 £220 £219
England median daily rate £150 £140 £150
% change year-on-year +7.14% -6.67% +7.14%
Number of hourly rates quoted 3 3 9
East of England median hourly rate £15.00 £13.50 £13.00
Median hourly rate % change year-on-year +11.11% +3.85% -
10th Percentile £12.70 £13.25 £10.60
90th Percentile £15.50 £16.55 £14.25
England median hourly rate £14.00 £14.50 £15.00
% change year-on-year -3.45% -3.33% +5.26%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the East of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
East of England
Contract vacancies in the East of England with a recognized job title 4,781 4,855 4,685
% of contract IT jobs with a recognized job title 93.82% 94.13% 95.87%
Number of daily rates quoted 2,833 2,782 2,700
East of England median daily rate £425 £413 £388
Median daily rate % change year-on-year +3.03% +6.45% +0.65%
10th Percentile £200 £200 £202
90th Percentile £588 £575 £538
England median daily rate £450 £450 £425
% change year-on-year - +5.88% +3.03%
Number of hourly rates quoted 305 382 383
East of England median hourly rate £17.38 £18.00 £22.50
Median hourly rate % change year-on-year -3.47% -20.00% +7.14%
10th Percentile £12.00 £11.13 £11.28
90th Percentile £47.95 £47.50 £46.00
England median hourly rate £18.28 £18.70 £18.00
% change year-on-year -2.23% +3.89% +1.21%

1st/2nd Line Support
Job Vacancy Trend in the East of England

Job postings that featured 1st/2nd Line Support in the job title as a percentage of all IT jobs advertised in the East of England.

Job vacancy trend for 1st/2nd Line Support in the East of England

1st/2nd Line Support
Contractor Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing 1st/2nd Line Support in the East of England.

Contractor daily rate trend for 1st/2nd Line Support in the East of England

1st/2nd Line Support
Contractor Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing 1st/2nd Line Support in the East of England.

Contractor hourly rate trend for 1st/2nd Line Support in the East of England

1st/2nd Line Support
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 1st/2nd Line Support within the East of England region over the 6 months to 16 November 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Essex - 23 £128 - 1
Hertfordshire +1 7 £155 -29.55%
Cambridgeshire +3 1 - - 1
1st/2nd Line Support
England

1st/2nd Line Support Skill Set
Top 30 Co-occurring IT Skills in the East of England

For the 6 months to 16 November 2018, 1st/2nd Line Support contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the East of England region featuring 1st/2nd Line Support in the job title.

1 29 (93.55%) Windows
2 24 (77.42%) Active Directory
3 8 (25.81%) Microsoft
4 6 (19.35%) Microsoft Office
5 5 (16.13%) Windows 10
6 4 (12.90%) Windows 7
7 3 (9.68%) Office 365
7 3 (9.68%) ITIL
7 3 (9.68%) SLA
8 2 (6.45%) Symantec
8 2 (6.45%) Manufacturing
8 2 (6.45%) VMware
8 2 (6.45%) Backup Exec
8 2 (6.45%) Cisco
8 2 (6.45%) Lotus
8 2 (6.45%) TCP/IP
8 2 (6.45%) IBM Notes
8 2 (6.45%) Windows XP
8 2 (6.45%) PDA
8 2 (6.45%) Android
9 1 (3.23%) Windows Server 2008
9 1 (3.23%) Life Science
9 1 (3.23%) Exchange Server 2007
9 1 (3.23%) OVSD
9 1 (3.23%) Trend Micro
9 1 (3.23%) Microsoft Intune
9 1 (3.23%) Windows Server 2012
9 1 (3.23%) Remote Desktop
9 1 (3.23%) MS Exchange
9 1 (3.23%) VoIP

1st/2nd Line Support Skill Set
Co-occurring IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (6.45%) IBM Notes
2 1 (3.23%) Exchange Server 2007
2 1 (3.23%) MS Exchange
Applications
1 6 (19.35%) Microsoft Office
Cloud Services
1 3 (9.68%) Office 365
Communications & Networking
1 2 (6.45%) TCP/IP
2 1 (3.23%) DHCP
2 1 (3.23%) DNS
2 1 (3.23%) Internet
2 1 (3.23%) Remote Desktop
2 1 (3.23%) VoIP
2 1 (3.23%) VPN
General
1 2 (6.45%) Manufacturing
Miscellaneous
1 2 (6.45%) PDA
2 1 (3.23%) Life Science
Operating Systems
1 29 (93.55%) Windows
2 5 (16.13%) Windows 10
3 4 (12.90%) Windows 7
4 2 (6.45%) Android
4 2 (6.45%) Windows XP
5 1 (3.23%) Windows Server 2008
5 1 (3.23%) Windows Server 2012
Processes & Methodologies
1 3 (9.68%) ITIL
Qualifications
1 1 (3.23%) ITIL Certification
1 1 (3.23%) Microsoft Certification
Quality Assurance & Compliance
1 3 (9.68%) SLA
System Software
1 24 (77.42%) Active Directory
Systems Management
1 2 (6.45%) Backup Exec
2 1 (3.23%) Microsoft Intune
2 1 (3.23%) OpenView
2 1 (3.23%) OVSD
Vendors
1 8 (25.81%) Microsoft
2 2 (6.45%) Cisco
2 2 (6.45%) Lotus
2 2 (6.45%) Symantec
2 2 (6.45%) VMware
3 1 (3.23%) HP
3 1 (3.23%) IFS
3 1 (3.23%) Sophos
3 1 (3.23%) Trend Micro