Period
to 15 October 2018

The median contractor rate for a 3rd Line Support was £288 per day in advertised job vacancies in the East of England during the 6 months to 15 October 2018.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Third Line Support
England > East of England
6 months to
15 Oct 2018
Same period 2017 Same period 2016
Rank 192 175 164
Rank change year-on-year -17 -11 +7
Contract jobs requiring a 3rd Line Support 23 33 22
As % of all contract IT jobs advertised in the East of England 0.45% 0.66% 0.45%
As % of the Job Titles category 0.48% 0.70% 0.47%
Number of daily rates quoted 14 20 15
East of England median daily rate £288 £225 £220
Median daily rate % change year-on-year +27.78% +2.27% -12.00%
10th Percentile £206 £188 £178
90th Percentile £417 £297 £300
England median daily rate £300 £285 £275
% change year-on-year +5.26% +3.64% -0.72%
Number of hourly rates quoted 5 1 1
East of England median hourly rate £25.00 £19.38 £33.50
Median hourly rate % change year-on-year +29.00% -42.15% +11.67%
10th Percentile £21.10 £18.11 £31.75
90th Percentile £56.25 £20.65 £35.25
England median hourly rate £25.00 £19.50 £20.00
% change year-on-year +28.21% -2.50% -11.11%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the East of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
East of England
Contract vacancies in the East of England with a recognized job title 4,783 4,707 4,660
% of contract IT jobs with a recognized job title 94.01% 94.20% 95.88%
Number of daily rates quoted 2,814 2,711 2,658
East of England median daily rate £425 £418 £388
Median daily rate % change year-on-year +1.80% +7.74% +3.33%
10th Percentile £192 £213 £200
90th Percentile £575 £575 £538
England median daily rate £450 £450 £425
% change year-on-year - +5.88% +6.25%
Number of hourly rates quoted 315 367 379
East of England median hourly rate £17.33 £18.00 £20.32
Median hourly rate % change year-on-year -3.72% -11.42% -4.38%
10th Percentile £11.50 £11.13 £11.25
90th Percentile £48.25 £47.35 £46.00
England median hourly rate £18.06 £18.70 £18.50
% change year-on-year -3.44% +1.08% +2.89%

3rd Line Support
Job Vacancy Trend in the East of England

Job postings that featured 3rd Line Support in the job title as a percentage of all IT jobs advertised in the East of England.

Job vacancy trend for 3rd Line Support in the East of England

3rd Line Support
Contractor Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing 3rd Line Support in the East of England.

Contractor daily rate trend for 3rd Line Support in the East of England

3rd Line Support
Contractor Daily Rate Histogram in the East of England

The daily rate distribution of IT jobs citing 3rd Line Support in the East of England over the 6 months to 15 October 2018.

Contractor daily rate histogram for 3rd Line Support in the East of England

3rd Line Support
Contractor Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing 3rd Line Support in the East of England.

Contractor hourly rate trend for 3rd Line Support in the East of England

3rd Line Support
Contractor Hourly Rate Histogram in the East of England

The hourly rate distribution of IT jobs citing 3rd Line Support in the East of England over the 6 months to 15 October 2018.

Contractor hourly rate histogram for 3rd Line Support in the East of England

3rd Line Support
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 3rd Line Support within the East of England region over the 6 months to 15 October 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire +5 13 £273 +41.82% 2
Cambridgeshire -4 3 £350 +55.56% 2
Essex -4 3 £295 +31.11% 2
Bedfordshire +2 2 £300 +20.00%
Norfolk +14 1 £212 -25.61%
Suffolk - 1 - - 1
3rd Line Support
England

3rd Line Support Skill Set
Top 30 Co-occurring IT Skills in the East of England

For the 6 months to 15 October 2018, 3rd Line Support contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the East of England region featuring 3rd Line Support in the job title.

1 16 (69.57%) Windows
2 14 (60.87%) Active Directory
3 12 (52.17%) Microsoft
4 10 (43.48%) Windows Server
5 8 (34.78%) Windows Server 2008
6 7 (30.43%) Citrix
6 7 (30.43%) DNS
7 6 (26.09%) DHCP
7 6 (26.09%) MS Exchange
7 6 (26.09%) PowerShell
7 6 (26.09%) Windows Server 2012
7 6 (26.09%) Problem-Solving
8 5 (21.74%) Change Management
8 5 (21.74%) Linux
8 5 (21.74%) LDAP
8 5 (21.74%) Windows Server 2003
9 4 (17.39%) VMware
9 4 (17.39%) Microsoft Certification
9 4 (17.39%) XenApp
10 3 (13.04%) Windows 7
10 3 (13.04%) Microsoft Azure
10 3 (13.04%) SC Cleared
10 3 (13.04%) Security Cleared
10 3 (13.04%) VMware Infrastructure
10 3 (13.04%) PKI
10 3 (13.04%) Incident Management
10 3 (13.04%) Migration
10 3 (13.04%) Problem Management
10 3 (13.04%) Release Management
10 3 (13.04%) Windows 10

3rd Line Support Skill Set
Co-occurring IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (26.09%) MS Exchange
2 3 (13.04%) Exchange Server 2010
3 2 (8.70%) Exchange Server 2013
3 2 (8.70%) SharePoint
3 2 (8.70%) Skype for Business
Applications
1 3 (13.04%) Microsoft Office
Cloud Services
1 3 (13.04%) Microsoft Azure
1 3 (13.04%) Office 365
2 1 (4.35%) Akamai
2 1 (4.35%) Amazon AWS
2 1 (4.35%) Azure Active Directory
2 1 (4.35%) Cloud Computing
2 1 (4.35%) IaaS
Communications & Networking
1 7 (30.43%) DNS
2 6 (26.09%) DHCP
3 3 (13.04%) Kerberos
4 2 (8.70%) Firewall
4 2 (8.70%) LAN
4 2 (8.70%) Remote Desktop
4 2 (8.70%) Skype
5 1 (4.35%) BIG-IP
5 1 (4.35%) NetScaler
5 1 (4.35%) SAN
5 1 (4.35%) SMTP
5 1 (4.35%) VPN
5 1 (4.35%) WAN
5 1 (4.35%) Wi-Fi
Database & Business Intelligence
1 2 (8.70%) Electronic Patient Records
2 1 (4.35%) Big Data
2 1 (4.35%) SQL Server
General
1 1 (4.35%) Billing
1 1 (4.35%) Pharmaceutical
1 1 (4.35%) Retail
1 1 (4.35%) Telecoms
Libraries, Frameworks & Software Standards
1 5 (21.74%) LDAP
2 3 (13.04%) ADSI
3 1 (4.35%) .NET
3 1 (4.35%) Web Services
Miscellaneous
1 3 (13.04%) Clustering
1 3 (13.04%) PKI
2 2 (8.70%) e-Health
2 2 (8.70%) LIMS
2 2 (8.70%) NHS
2 2 (8.70%) PACS
3 1 (4.35%) Analytical Skills
3 1 (4.35%) Management Information System
Operating Systems
1 16 (69.57%) Windows
2 10 (43.48%) Windows Server
3 8 (34.78%) Windows Server 2008
4 6 (26.09%) Windows Server 2012
5 5 (21.74%) Linux
5 5 (21.74%) Windows Server 2003
6 3 (13.04%) Windows 10
6 3 (13.04%) Windows 7
7 2 (8.70%) Data ONTAP
Processes & Methodologies
1 6 (26.09%) Problem-Solving
2 5 (21.74%) Change Management
3 3 (13.04%) Analytics
3 3 (13.04%) Incident Management
3 3 (13.04%) ITIL
3 3 (13.04%) Migration
3 3 (13.04%) Problem Management
3 3 (13.04%) Release Management
4 2 (8.70%) Business Intelligence
4 2 (8.70%) Data Migration
4 2 (8.70%) Health Informatics
4 2 (8.70%) Informatics
4 2 (8.70%) Infrastructure Engineering
4 2 (8.70%) Root Cause Analysis
4 2 (8.70%) Server Patching
5 1 (4.35%) Capacity Management
5 1 (4.35%) Disaster Recovery
5 1 (4.35%) Planning and Forecasting
5 1 (4.35%) Storage Management
5 1 (4.35%) Task Automation
Programming Languages
1 6 (26.09%) PowerShell
2 2 (8.70%) SQL
3 1 (4.35%) Java
3 1 (4.35%) Perl
Qualifications
1 4 (17.39%) Microsoft Certification
2 3 (13.04%) SC Cleared
2 3 (13.04%) Security Cleared
3 2 (8.70%) MCSE
4 1 (4.35%) CCA
4 1 (4.35%) Citrix Certification
4 1 (4.35%) ITIL Certification
4 1 (4.35%) MCSA
Quality Assurance & Compliance
1 2 (8.70%) HL7
1 2 (8.70%) SLA
System Software
1 14 (60.87%) Active Directory
2 4 (17.39%) XenApp
3 3 (13.04%) VMware Infrastructure
4 2 (8.70%) vSphere
5 1 (4.35%) Hyper-V
Systems Management
1 1 (4.35%) Ansible
1 1 (4.35%) SCCM
1 1 (4.35%) SCOM
1 1 (4.35%) Terraform
1 1 (4.35%) WSUS
Vendors
1 12 (52.17%) Microsoft
2 7 (30.43%) Citrix
3 4 (17.39%) VMware
4 3 (13.04%) Cisco
4 3 (13.04%) McAfee
5 2 (8.70%) Lumension
5 2 (8.70%) NetApp
5 2 (8.70%) Oracle
6 1 (4.35%) Apple
6 1 (4.35%) Cloudera
6 1 (4.35%) Draytek
6 1 (4.35%) F5
6 1 (4.35%) HP