Period
to 27 May 2018

The median contractor rate for a 3rd Line Support was £298 per day in advertised job vacancies in the East of England during the 6 months to 27 May 2018.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Third Line Support
England > East of England
6 months to
27 May 2018
Same period 2017 Same period 2016
Rank 163 169 153
Rank change year-on-year +6 -16 -19
Contract jobs requiring a 3rd Line Support 26 23 33
As % of all contract IT jobs advertised in the East of England 0.59% 0.53% 0.67%
As % of the Job Titles category 0.62% 0.56% 0.70%
Number of daily rates quoted 18 14 27
East of England median daily rate £298 £300 £240
Median daily rate % change year-on-year -0.83% +25.00% -2.04%
10th Percentile £200 £199 £185
90th Percentile £377 £377 £372
England median daily rate £285 £275 £275
% change year-on-year +3.64% - -
Number of hourly rates quoted 4 1 0
East of England median hourly rate £38.75 £18.96 -
Median hourly rate % change year-on-year +104.38% - -
England median hourly rate £25.00 £20.50 £21.33
% change year-on-year +21.95% -3.89% -7.76%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the East of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
East of England
Contract vacancies in the East of England with a recognized job title 4,184 4,136 4,721
% of contract IT jobs with a recognized job title 94.94% 95.17% 96.31%
Number of daily rates quoted 2,367 2,471 2,727
East of England median daily rate £425 £400 £400
Median daily rate % change year-on-year +6.25% - +5.26%
10th Percentile £200 £200 £213
90th Percentile £583 £562 £563
England median daily rate £450 £430 £425
% change year-on-year +4.65% +1.18% +6.25%
Number of hourly rates quoted 282 302 375
East of England median hourly rate £16.50 £19.90 £21.50
Median hourly rate % change year-on-year -17.09% -7.44% +4.88%
10th Percentile £10.78 £10.66 £11.47
90th Percentile £46.25 £47.50 £50.68
England median hourly rate £18.51 £19.00 £19.50
% change year-on-year -2.61% -2.56% +11.43%

3rd Line Support
Job Vacancy Trend in the East of England

Job postings that featured 3rd Line Support in the job title as a percentage of all IT jobs advertised in the East of England.

Job vacancy trend for 3rd Line Support in the East of England

3rd Line Support
Contractor Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing 3rd Line Support in the East of England.

Contractor daily rate trend for 3rd Line Support in the East of England

3rd Line Support
Contractor Daily Rate Histogram in the East of England

The daily rate distribution of IT jobs citing 3rd Line Support in the East of England over the 6 months to 27 May 2018.

Contractor daily rate histogram for 3rd Line Support in the East of England

3rd Line Support
Contractor Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing 3rd Line Support in the East of England.

Contractor hourly rate trend for 3rd Line Support in the East of England

3rd Line Support
Contractor Hourly Rate Histogram in the East of England

The hourly rate distribution of IT jobs citing 3rd Line Support in the East of England over the 6 months to 27 May 2018.

Contractor hourly rate histogram for 3rd Line Support in the East of England

3rd Line Support
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 3rd Line Support within the East of England region over the 6 months to 27 May 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire +4 14 £338 +12.50% 2
Cambridgeshire +5 6 £275 -21.43% 1
Norfolk +1 2 £212 -43.84%
Bedfordshire -1 2 £388 +157.48% 1
Essex +5 1 - - 3
Suffolk -5 1 £300 +33.33% 1
3rd Line Support
England

3rd Line Support Skill Set
Top 30 Co-occurring IT Skills in the East of England

For the 6 months to 27 May 2018, 3rd Line Support contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the East of England region featuring 3rd Line Support in the job title.

1 17 (65.38%) Windows
1 17 (65.38%) Active Directory
2 14 (53.85%) MS Exchange
2 14 (53.85%) Windows Server
3 13 (50.00%) Microsoft
4 10 (38.46%) VMware
5 8 (30.77%) Windows Server 2012
5 8 (30.77%) PowerShell
6 7 (26.92%) Windows Server 2008
6 7 (26.92%) Security Cleared
7 6 (23.08%) SCCM
7 6 (23.08%) SC Cleared
7 6 (23.08%) Windows Server 2003
7 6 (23.08%) McAfee
7 6 (23.08%) DNS
7 6 (23.08%) DHCP
8 5 (19.23%) VPN
8 5 (19.23%) Citrix
8 5 (19.23%) Exchange Server 2010
8 5 (19.23%) Office 365
9 4 (15.38%) VMware Infrastructure
9 4 (15.38%) Firewall
9 4 (15.38%) Cisco
10 3 (11.54%) Problem-Solving
10 3 (11.54%) SLA
10 3 (11.54%) Remedy
10 3 (11.54%) Kerberos
10 3 (11.54%) ADSI
10 3 (11.54%) LDAP
10 3 (11.54%) SQL

3rd Line Support Skill Set
Co-occurring IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 14 (53.85%) MS Exchange
2 5 (19.23%) Exchange Server 2010
3 2 (7.69%) Exchange Server 2007
3 2 (7.69%) Exchange Server 2013
3 2 (7.69%) Skype for Business
Applications
1 1 (3.85%) Microsoft Office
Cloud Services
1 5 (19.23%) Office 365
2 3 (11.54%) Microsoft Azure
3 2 (7.69%) Azure Active Directory
4 1 (3.85%) Cloud Computing
4 1 (3.85%) SaaS
Communications & Networking
1 6 (23.08%) DHCP
1 6 (23.08%) DNS
2 5 (19.23%) VPN
3 4 (15.38%) Firewall
4 3 (11.54%) Kerberos
4 3 (11.54%) VLAN
5 2 (7.69%) NetScaler
5 2 (7.69%) Skype
6 1 (3.85%) DMZ
6 1 (3.85%) IP Telephony
6 1 (3.85%) LAN
6 1 (3.85%) MPLS
6 1 (3.85%) TCP/IP
6 1 (3.85%) VoIP
6 1 (3.85%) WAN
Database & Business Intelligence
1 2 (7.69%) MySQL
General
1 1 (3.85%) Advertising
1 1 (3.85%) Retail
1 1 (3.85%) Telecoms
Libraries, Frameworks & Software Standards
1 3 (11.54%) ADSI
1 3 (11.54%) LDAP
Miscellaneous
1 3 (11.54%) Clustering
1 3 (11.54%) PKI
2 2 (7.69%) Data Centre
3 1 (3.85%) Analytical Skills
3 1 (3.85%) iPad
3 1 (3.85%) Self-Motivation
Operating Systems
1 17 (65.38%) Windows
2 14 (53.85%) Windows Server
3 8 (30.77%) Windows Server 2012
4 7 (26.92%) Windows Server 2008
5 6 (23.08%) Windows Server 2003
6 2 (7.69%) Windows 7
6 2 (7.69%) Windows NT
7 1 (3.85%) Apple iOS
7 1 (3.85%) Windows 10
7 1 (3.85%) Windows 8
7 1 (3.85%) Windows XP
Processes & Methodologies
1 3 (11.54%) Problem Management
1 3 (11.54%) Problem-Solving
2 2 (7.69%) Change Management
2 2 (7.69%) Disk Encryption
2 2 (7.69%) Release Management
3 1 (3.85%) Capacity Planning
3 1 (3.85%) Customer Engagement
3 1 (3.85%) Cybersecurity
3 1 (3.85%) Disaster Recovery
3 1 (3.85%) High Availability
3 1 (3.85%) Incident Management
3 1 (3.85%) Infrastructure Management
3 1 (3.85%) ITIL
3 1 (3.85%) Migration
3 1 (3.85%) Performance Monitoring
3 1 (3.85%) Performance Optimisation
3 1 (3.85%) Process Improvement
Programming Languages
1 8 (30.77%) PowerShell
2 3 (11.54%) SQL
3 1 (3.85%) C
Qualifications
1 7 (26.92%) Security Cleared
2 6 (23.08%) SC Cleared
Quality Assurance & Compliance
1 3 (11.54%) SLA
System Software
1 17 (65.38%) Active Directory
2 4 (15.38%) VMware Infrastructure
3 2 (7.69%) BitLocker
3 2 (7.69%) Citrix Presentation Server
3 2 (7.69%) Hyper-V
3 2 (7.69%) VirtualBox
3 2 (7.69%) XenApp
3 2 (7.69%) XenDesktop
3 2 (7.69%) XenServer
4 1 (3.85%) vSphere
Systems Management
1 6 (23.08%) SCCM
2 3 (11.54%) WSUS
3 2 (7.69%) Backup Exec
3 2 (7.69%) NetBackup
3 2 (7.69%) Norton AntiVirus
3 2 (7.69%) SCOM
4 1 (3.85%) AirWatch
4 1 (3.85%) McAfee ePO
Vendors
1 13 (50.00%) Microsoft
2 10 (38.46%) VMware
3 6 (23.08%) McAfee
4 5 (19.23%) Citrix
5 4 (15.38%) Cisco
6 3 (11.54%) Remedy
6 3 (11.54%) Veeam
7 2 (7.69%) Acronis
7 2 (7.69%) Kaspersky
7 2 (7.69%) Lumension
7 2 (7.69%) Oracle
7 2 (7.69%) Sophos
7 2 (7.69%) Symantec
8 1 (3.85%) Concur
8 1 (3.85%) Dell
8 1 (3.85%) Draytek
8 1 (3.85%) Mitel
8 1 (3.85%) Salesforce.com