The median annual salary for a 3rd Line Support was £40,000 in advertised job vacancies in the East of England during the 3 months to 22 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Third Line Support
England / East of England
3 months to
22 Jun 2017
Same period 2016 Same period 2015
Rank 212 201 221
Rank change year-on-year -11 +20  
Permanent jobs requiring a 3rd Line Support 50 61 78
As % of all permanent IT jobs advertised in the East of England 0.81% 0.89% 0.95%
As % of the Job Titles category 0.83% 0.92% 0.98%
Number of salaries quoted 37 55 65
Median salary £40,000 £37,500 £37,500
Median salary % change year-on-year +6.66% -  
90% offered a salary of more than £33,100 £27,250 £30,000
10% offered a salary of more than £50,000 £47,500 £45,000
UK excluding London median salary £35,000 £34,500 £36,000
% change year-on-year +1.44% -4.16%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in the East of England. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
East of England
Permanent job vacancies with a job title containing a recognized job role 6013 6595 7984
As % of all permanent IT job vacancies advertised in the East of England 97.22% 96.26% 97.58%
Number of salaries quoted 4902 5593 6594
Median salary £45,000 £45,000 £41,000
Median salary % change year-on-year - +9.75%  
90% offered a salary of more than £26,000 £26,000 £25,000
10% offered a salary of more than £62,500 £60,000 £65,000
UK excluding London median salary £42,500 £41,000 £40,000
% change year-on-year +3.65% +2.50%  

3rd Line Support
Job Vacancy Trend in the East of England

The job posting trend of jobs advertised in the East of England that featured 3rd Line Support in the job title.

Job vacancy trend for 3rd Line Support in the East of England

3rd Line Support
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support in the East of England.

Salary trend for 3rd Line Support in the East of England

3rd Line Support
Salary Histogram in the East of England

The salary distribution of IT jobs citing 3rd Line Support in the East of England over the 3 months to 22 June 2017.

Salary histogram for 3rd Line Support in the East of England

3rd Line Support
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Support within the East of England region over the 3 months to 22 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire +10 31 £46,250 +23.33% 2
Essex -9 12 £40,000 -5.88% 4
Cambridgeshire -17 6 £32,000 -20.98%
Bedfordshire +17 1 £42,500 -5.55%
3rd Line Support
England

3rd Line Support Skill Set
Top 30 Co-occurring IT Skills in the East of England

For the 6 months to 22 June 2017, 3rd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East of England region featuring 3rd Line Support in the job title.

1 78 (86.67%) Windows
2 67 (74.44%) Active Directory
2 67 (74.44%) VMware
3 65 (72.22%) Windows Server
4 63 (70.00%) Microsoft
5 58 (64.44%) VMware Infrastructure
6 43 (47.78%) Windows Server 2012
6 43 (47.78%) MS Exchange
7 38 (42.22%) Office 365
8 37 (41.11%) Windows Server 2008
8 37 (41.11%) Linux
8 37 (41.11%) Firewall
9 35 (38.89%) WAN
9 35 (38.89%) DNS
10 33 (36.67%) ITIL
11 32 (35.56%) LAN
12 30 (33.33%) DHCP
12 30 (33.33%) SAN
13 29 (32.22%) Microsoft Office
14 28 (31.11%) Hyper-V
15 24 (26.67%) VLAN
15 24 (26.67%) Skype for Business
15 24 (26.67%) VPN
15 24 (26.67%) Citrix
16 22 (24.44%) VMware ESXi
17 21 (23.33%) Cisco
18 20 (22.22%) Microsoft Certification
18 20 (22.22%) MPLS
19 19 (21.11%) Microsoft Azure
20 18 (20.00%) Cisco Certification

3rd Line Support Skill Set
Co-occurring IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 43 (47.78%) MS Exchange
2 24 (26.67%) Skype for Business
3 12 (13.33%) Exchange Server 2010
4 7 (7.78%) Exchange Server 2013
5 3 (3.33%) SharePoint
6 1 (1.11%) Blackberry Enterprise Server
6 1 (1.11%) IIS
6 1 (1.11%) Tomcat
Applications
1 29 (32.22%) Microsoft Office
Business Applications
1 1 (1.11%) Dynamics NAV
1 1 (1.11%) Remedy ITSM
Cloud Services
1 38 (42.22%) Office 365
2 19 (21.11%) Microsoft Azure
3 14 (15.56%) PaaS
4 5 (5.56%) Amazon AWS
4 5 (5.56%) Google Cloud Platform
5 4 (4.44%) IaaS
5 4 (4.44%) Mimecast
5 4 (4.44%) SaaS
Communications & Networking
1 37 (41.11%) Firewall
2 35 (38.89%) DNS
2 35 (38.89%) WAN
3 32 (35.56%) LAN
4 30 (33.33%) DHCP
4 30 (33.33%) SAN
5 24 (26.67%) VLAN
5 24 (26.67%) VPN
6 20 (22.22%) MPLS
7 17 (18.89%) Skype
8 15 (16.67%) VoIP
9 14 (15.56%) ISDN
9 14 (15.56%) PBX
9 14 (15.56%) Remote Desktop
10 12 (13.33%) Internet
10 12 (13.33%) TCP/IP
11 9 (10.00%) NAS
12 8 (8.89%) HTTP
12 8 (8.89%) HTTPS
12 8 (8.89%) SMTP
Database & Business Intelligence
1 5 (5.56%) SQL Server
2 4 (4.44%) Amazon RDS
3 1 (1.11%) SQL Server 2008
3 1 (1.11%) SQL Server 2012
General
1 15 (16.67%) Retail
2 11 (12.22%) Games
3 7 (7.78%) Finance
4 6 (6.67%) Telecoms
5 2 (2.22%) Multimedia
6 1 (1.11%) Advertising
6 1 (1.11%) Front Office
6 1 (1.11%) Marketing
Libraries, Frameworks & Software Standards
1 2 (2.22%) COM
Miscellaneous
1 16 (17.78%) Data Centre
2 5 (5.56%) Clustering
3 3 (3.33%) Driving Licence
4 2 (2.22%) Fat Client
4 2 (2.22%) HP Storage
4 2 (2.22%) Management Information System
4 2 (2.22%) Thin Client
5 1 (1.11%) Analytical Skills
5 1 (1.11%) Blackberry
5 1 (1.11%) iPad
Operating Systems
1 78 (86.67%) Windows
2 65 (72.22%) Windows Server
3 43 (47.78%) Windows Server 2012
4 37 (41.11%) Linux
4 37 (41.11%) Windows Server 2008
5 15 (16.67%) Windows Server 2003
6 14 (15.56%) Red Hat Enterprise Linux
6 14 (15.56%) Windows 7
7 8 (8.89%) Windows 10
7 8 (8.89%) Windows 8
8 6 (6.67%) Windows XP
9 5 (5.56%) Mac OS
9 5 (5.56%) Unix
9 5 (5.56%) Windows Vista
10 4 (4.44%) Mac OS X
11 2 (2.22%) AIX
11 2 (2.22%) CentOS
Processes & Methodologies
1 33 (36.67%) ITIL
2 17 (18.89%) Mentoring
3 14 (15.56%) Coaching
3 14 (15.56%) Disaster Recovery
3 14 (15.56%) E-Commerce
4 9 (10.00%) Business Continuity
4 9 (10.00%) Change Management
5 8 (8.89%) Server Building
5 8 (8.89%) Server Virtualisation
5 8 (8.89%) Software Deployment
6 6 (6.67%) Time Management
7 5 (5.56%) Capacity Management
7 5 (5.56%) High Availability
7 5 (5.56%) Presales
7 5 (5.56%) Service Delivery
7 5 (5.56%) Ticket Management
8 4 (4.44%) Kalman Filter
8 4 (4.44%) Web Filtering
9 3 (3.33%) Incident Management
9 3 (3.33%) Mathematics
Programming Languages
1 7 (7.78%) SQL
2 4 (4.44%) C
2 4 (4.44%) PowerShell
3 2 (2.22%) Shell Script
4 1 (1.11%) Bash Shell
Qualifications
1 20 (22.22%) Microsoft Certification
2 18 (20.00%) Cisco Certification
3 17 (18.89%) CCNA
4 15 (16.67%) MCSE
5 10 (11.11%) MCSA
5 10 (11.11%) Network+ Certification
6 8 (8.89%) A+ Certification
6 8 (8.89%) MCP
6 8 (8.89%) VMware Certified Professional (VCP)
7 6 (6.67%) CCNP
8 3 (3.33%) Citrix Certification
8 3 (3.33%) Degree
9 1 (1.11%) CCIE
9 1 (1.11%) CCSE
9 1 (1.11%) ITIL Foundation Certificate
9 1 (1.11%) JNCIP
9 1 (1.11%) MCDST
9 1 (1.11%) MCITP
9 1 (1.11%) SC Cleared
9 1 (1.11%) Security Cleared
Quality Assurance & Compliance
1 4 (4.44%) SLA
System Software
1 67 (74.44%) Active Directory
2 58 (64.44%) VMware Infrastructure
3 28 (31.11%) Hyper-V
4 22 (24.44%) VMware ESXi
5 14 (15.56%) Terminal Services
6 13 (14.44%) XenApp
7 8 (8.89%) vSphere
8 3 (3.33%) Virtual Machines
9 1 (1.11%) Virtual Desktop
9 1 (1.11%) VMware Workstation
Systems Management
1 12 (13.33%) WSUS
2 10 (11.11%) SCCM
3 4 (4.44%) Backup Exec
4 3 (3.33%) SCOM
5 2 (2.22%) ThinApp
5 2 (2.22%) ZENworks
6 1 (1.11%) Puppet
6 1 (1.11%) XenMobile
Vendors
1 67 (74.44%) VMware
2 63 (70.00%) Microsoft
3 24 (26.67%) Citrix
4 21 (23.33%) Cisco
5 9 (10.00%) HP
6 6 (6.67%) Dell
6 6 (6.67%) NetApp
7 5 (5.56%) Google
8 4 (4.44%) CheckPoint
8 4 (4.44%) Veeam
9 3 (3.33%) Avaya
10 2 (2.22%) AppSense
10 2 (2.22%) EMC
10 2 (2.22%) Novell
10 2 (2.22%) Red Hat
10 2 (2.22%) ServiceNow
10 2 (2.22%) SonicWALL
10 2 (2.22%) Sonus
10 2 (2.22%) Zeacom
11 1 (1.11%) MobileIron
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Salary: £30000.00 - £35000.00 per annum
Posted: 2 days ago
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Salary: £28000 - £38000 per annum + benefits
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Posted: Yesterday
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Salary: £30000 - £40000 per annum
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