Period
to 24 November 2017

The median contractor rate for a Support Technician was £140 per day in advertised job vacancies in the East of England during the 6 months to 24 November 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Support Technician
England > East of England
6 months to
24 Nov 2017
Same period 2016 Same period 2015
Rank 189 192 197
Rank change year-on-year +3 +5 +12
Contract jobs requiring a Support Technician 10 6 17
As % of all contract IT jobs advertised in the East of England 0.19% 0.12% 0.29%
As % of the Job Titles category 0.21% 0.13% 0.30%
Number of daily rates quoted 5 4 9
East of England median daily rate £140 £128 £140
Median daily rate % change year-on-year +9.80% -8.93% +27.27%
10th Percentile £125 £100 £112
90th Percentile £203 £146 £183
England median daily rate £155 £176 £200
% change year-on-year -12.06% -11.88% -
Number of hourly rates quoted 2 0 2
East of England median hourly rate £17.94 - £14.00
10th Percentile £15.99 - £13.00
90th Percentile £20.31 - £15.00
England median hourly rate £12.45 £14.50 £12.50
% change year-on-year -14.14% +16.00% -10.71%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the East of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
East of England
Contract vacancies in the East of England with a recognized job title 4850 4660 5637
% of contract IT jobs with a recognized job title 93.99% 95.55% 95.14%
Number of daily rates quoted 2783 2685 3295
East of England median daily rate £413 £388 £388
Median daily rate % change year-on-year +6.45% - +3.33%
10th Percentile £200 £200 £206
90th Percentile £575 £538 £538
England median daily rate £450 £425 £413
% change year-on-year +5.88% +3.03% +3.13%
Number of hourly rates quoted 385 381 536
East of England median hourly rate £18.00 £22.50 £20.94
Median hourly rate % change year-on-year -20.00% +7.48% +4.68%
10th Percentile £11.00 £11.17 £10.50
90th Percentile £47.50 £46.75 £43.75
England median hourly rate £18.50 £18.50 £18.00
% change year-on-year - +2.78% +9.09%

Support Technician
Job Vacancy Trend in the East of England

Job postings that featured Support Technician in the job title as a percentage of all IT jobs advertised in the East of England.

Job vacancy trend for Support Technician in the East of England

Support Technician
Contractor Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Support Technician in the East of England.

Contractor daily rate trend for Support Technician in the East of England

Support Technician
Contractor Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Support Technician in the East of England.

Contractor hourly rate trend for Support Technician in the East of England

Support Technician
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Technician within the East of England region over the 6 months to 24 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridgeshire -16 5 £225 +60.71% 6
Bedfordshire - 2 £140 -
Hertfordshire -7 1 - - 3
Suffolk - 1 £120 -
Essex - 1 £150 -
Support Technician
England

Support Technician Skill Set
Top 30 Co-occurring IT Skills in the East of England

For the 6 months to 24 November 2017, Support Technician contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the East of England region featuring Support Technician in the job title.

1 8 (80.00%) Windows
2 7 (70.00%) Microsoft
3 5 (50.00%) Microsoft Office
4 4 (40.00%) Apple
5 3 (30.00%) ITIL
5 3 (30.00%) Linux
5 3 (30.00%) Wireless
5 3 (30.00%) Skype
5 3 (30.00%) Windows 10
5 3 (30.00%) DBS Check
6 2 (20.00%) Hardware Maintenance
6 2 (20.00%) Driving Licence
6 2 (20.00%) Mobile Device Management
6 2 (20.00%) Software Licensing
6 2 (20.00%) Office 365
6 2 (20.00%) Apple iOS
6 2 (20.00%) Skype for Business
6 2 (20.00%) Android
6 2 (20.00%) Degree
6 2 (20.00%) Mac OS X
6 2 (20.00%) Microsoft Azure
6 2 (20.00%) Video Conferencing
6 2 (20.00%) Data Protection
6 2 (20.00%) TCP/IP
6 2 (20.00%) Active Directory
7 1 (10.00%) Microsoft Certification
7 1 (10.00%) SAN
7 1 (10.00%) Windows Embedded Compact
7 1 (10.00%) Configuration Management
7 1 (10.00%) Project Management

Support Technician Skill Set
Co-occurring IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (20.00%) Skype for Business
2 1 (10.00%) Exchange Server 2010
2 1 (10.00%) MS Exchange
2 1 (10.00%) SharePoint
Applications
1 5 (50.00%) Microsoft Office
Cloud Services
1 2 (20.00%) Microsoft Azure
1 2 (20.00%) Office 365
Communications & Networking
1 3 (30.00%) Skype
1 3 (30.00%) Wireless
2 2 (20.00%) TCP/IP
3 1 (10.00%) Remote Desktop
3 1 (10.00%) SAN
General
1 1 (10.00%) Telecoms
Miscellaneous
1 2 (20.00%) Driving Licence
1 2 (20.00%) Video Conferencing
2 1 (10.00%) Analytical Skills
2 1 (10.00%) Clustering
2 1 (10.00%) PDA
2 1 (10.00%) User Experience
Operating Systems
1 8 (80.00%) Windows
2 3 (30.00%) Linux
2 3 (30.00%) Windows 10
3 2 (20.00%) Android
3 2 (20.00%) Apple iOS
3 2 (20.00%) Mac OS X
4 1 (10.00%) Windows 7
4 1 (10.00%) Windows Embedded Compact
4 1 (10.00%) Windows Server
4 1 (10.00%) Windows Server 2008
4 1 (10.00%) Windows Server 2012
Processes & Methodologies
1 3 (30.00%) ITIL
2 2 (20.00%) Data Protection
2 2 (20.00%) Hardware Maintenance
2 2 (20.00%) Mobile Device Management
2 2 (20.00%) Software Licensing
3 1 (10.00%) Active Listening
3 1 (10.00%) Asset Management
3 1 (10.00%) Change Control
3 1 (10.00%) Change Management
3 1 (10.00%) Configuration Management
3 1 (10.00%) Performance Management
3 1 (10.00%) Problem Management
3 1 (10.00%) Project Management
3 1 (10.00%) Root Cause Analysis
3 1 (10.00%) Security Management
3 1 (10.00%) Workflow
Qualifications
1 3 (30.00%) DBS Check
2 2 (20.00%) Degree
3 1 (10.00%) MCSA
3 1 (10.00%) Microsoft Certification
3 1 (10.00%) SC Cleared
3 1 (10.00%) Security Cleared
Quality Assurance & Compliance
1 1 (10.00%) GLP
1 1 (10.00%) Sarbanes-Oxley
System Software
1 2 (20.00%) Active Directory
2 1 (10.00%) Hyper-V
Systems Management
1 1 (10.00%) Failover Clustering
Vendors
1 7 (70.00%) Microsoft
2 4 (40.00%) Apple
3 1 (10.00%) Cisco