The median annual salary for a Support Technician was £24,000 in advertised job vacancies in the East of England during the 3 months to 28 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Technician
England / East of England
3 months to
28 Mar 2017
Same period 2016 Same period 2015
Rank 223 259 228
Rank change year-on-year +36 -31  
Permanent jobs requiring a Support Technician 33 17 47
As % of all permanent IT jobs advertised in the East of England 0.53% 0.23% 0.62%
As % of the Job Titles category 0.56% 0.24% 0.63%
Number of salaries quoted 29 13 44
Median salary £24,000 £28,000 £21,000
Median salary % change year-on-year -14.28% +33.33%  
90% offered a salary of more than £17,500 £23,000 £18,800
10% offered a salary of more than £27,900 £38,200 £31,500
UK excluding London median salary £23,000 £23,000 £23,500
% change year-on-year - -2.12%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in the East of England. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
East of England
Permanent job vacancies with a job title containing a recognized job role 5925 7156 7405
As % of all permanent IT job vacancies advertised in the East of England 96.03% 96.23% 97.37%
Number of salaries quoted 4731 5778 5964
Median salary £45,000 £43,500 £42,500
Median salary % change year-on-year +3.44% +2.35%  
90% offered a salary of more than £25,500 £26,500 £25,000
10% offered a salary of more than £65,000 £62,500 £63,500
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

Support Technician
Job Vacancy Trend in the East of England

The job posting trend of jobs advertised in the East of England that featured Support Technician in the job title.

Job vacancy trend for Support Technician in the East of England

Support Technician
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Technician in the East of England.

Salary trend for Support Technician in the East of England

Support Technician
Salary Histogram in the East of England

The salary distribution of IT jobs citing Support Technician in the East of England over the 3 months to 28 March 2017.

Salary histogram for Support Technician in the East of England

Support Technician
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Technician within the East of England region over the 3 months to 28 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire +31 18 £24,000 +4.34% 5
Essex +16 6 £17,500 -39.13% 1
Bedfordshire +17 3 £24,000 -38.46%
Cambridgeshire +13 3 £24,750 -4.80% 2
Norfolk - 3 £22,750 - 3
Support Technician
England

Support Technician Skill Set
Top 30 Co-occurring IT Skills in the East of England

For the 6 months to 28 March 2017, Support Technician job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East of England region featuring Support Technician in the job title.

1 56 (70.89%) Windows
2 35 (44.30%) Active Directory
3 23 (29.11%) Windows 7
4 19 (24.05%) Microsoft
4 19 (24.05%) Windows 8
5 18 (22.78%) SLA
6 17 (21.52%) MS Exchange
7 16 (20.25%) TCP/IP
8 15 (18.99%) Office 365
9 14 (17.72%) Wi-Fi
10 12 (15.19%) HP
10 12 (15.19%) MS Excel
10 12 (15.19%) Windows 10
11 11 (13.92%) Driving Licence
12 10 (12.66%) Windows Server
13 9 (11.39%) Firewall
13 9 (11.39%) VPN
14 8 (10.13%) SQL Server
15 7 (8.86%) SAN
16 6 (7.59%) Change Management
16 6 (7.59%) Telecoms
16 6 (7.59%) MS Office
16 6 (7.59%) Data Protection
17 5 (6.33%) jQuery
17 5 (6.33%) Android
17 5 (6.33%) .NET Framework
17 5 (6.33%) Mandarin Language
17 5 (6.33%) JavaScript
17 5 (6.33%) .NET
17 5 (6.33%) Linux

Support Technician Skill Set
Co-occurring IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 17 (21.52%) MS Exchange
2 2 (2.53%) Exchange Server 2010
3 1 (1.27%) IIS
3 1 (1.27%) Skype for Business
Applications
1 12 (15.19%) MS Excel
2 6 (7.59%) MS Office
Business Applications
1 1 (1.27%) Sage 200
1 1 (1.27%) Sage 50
1 1 (1.27%) Sage CRM
1 1 (1.27%) SAP CRM
Cloud Services
1 15 (18.99%) Office 365
2 2 (2.53%) Microsoft Azure
2 2 (2.53%) SaaS
3 1 (1.27%) Amazon AWS
3 1 (1.27%) G Suite
3 1 (1.27%) Mimecast
Communications & Networking
1 16 (20.25%) TCP/IP
2 14 (17.72%) Wi-Fi
3 9 (11.39%) Firewall
3 9 (11.39%) VPN
4 7 (8.86%) SAN
5 4 (5.06%) LAN
5 4 (5.06%) Network Security
5 4 (5.06%) WAN
5 4 (5.06%) Wireless
6 3 (3.80%) DHCP
6 3 (3.80%) DNS
6 3 (3.80%) VLAN
7 2 (2.53%) Broadband
7 2 (2.53%) iSCSI
7 2 (2.53%) ISDN
7 2 (2.53%) NAS
7 2 (2.53%) Remote Desktop
8 1 (1.27%) Internet
8 1 (1.27%) Unified Communications
Database & Business Intelligence
1 8 (10.13%) SQL Server
2 1 (1.27%) Amazon RDS
2 1 (1.27%) MS Access
General
1 6 (7.59%) Telecoms
2 5 (6.33%) Mandarin Language
3 2 (2.53%) Manufacturing
4 1 (1.27%) Finance
Libraries, Frameworks & Software Standards
1 5 (6.33%) .NET
1 5 (6.33%) .NET Framework
1 5 (6.33%) jQuery
2 1 (1.27%) Web Services
Miscellaneous
1 11 (13.92%) Driving Licence
2 2 (2.53%) e-Health
3 1 (1.27%) CCTV
3 1 (1.27%) iPad
3 1 (1.27%) Smartphone
Operating Systems
1 56 (70.89%) Windows
2 23 (29.11%) Windows 7
3 19 (24.05%) Windows 8
4 12 (15.19%) Windows 10
5 10 (12.66%) Windows Server
6 5 (6.33%) Android
6 5 (6.33%) Linux
7 2 (2.53%) Mac OS X
7 2 (2.53%) Ubuntu
7 2 (2.53%) Windows Server 2012
8 1 (1.27%) Apple iOS
8 1 (1.27%) Windows XP
Processes & Methodologies
1 6 (7.59%) Change Management
1 6 (7.59%) Data Protection
2 5 (6.33%) E-Procurement
3 4 (5.06%) Continuous Improvement
3 4 (5.06%) ITIL
3 4 (5.06%) Software Deployment
3 4 (5.06%) Stakeholder Management
4 3 (3.80%) CRM
5 2 (2.53%) Cybersecurity
5 2 (2.53%) Disaster Recovery
5 2 (2.53%) ERP
5 2 (2.53%) High Availability
5 2 (2.53%) Network Design
5 2 (2.53%) Network Management
5 2 (2.53%) Network Monitoring
5 2 (2.53%) Server Building
5 2 (2.53%) Server Virtualisation
5 2 (2.53%) Time Management
6 1 (1.27%) Kalman Filter
6 1 (1.27%) Web Filtering
Programming Languages
1 5 (6.33%) JavaScript
2 3 (3.80%) SQL
3 2 (2.53%) C#
Qualifications
1 4 (5.06%) SC Cleared
1 4 (5.06%) Security Cleared
2 3 (3.80%) CCNA
2 3 (3.80%) Cisco Certification
3 2 (2.53%) JNCIA
3 2 (2.53%) JNCIE
3 2 (2.53%) JNCIP
3 2 (2.53%) JNCIS
3 2 (2.53%) Microsoft Certification
4 1 (1.27%) CCNP
4 1 (1.27%) Degree
4 1 (1.27%) MCP
4 1 (1.27%) MCSA
Quality Assurance & Compliance
1 18 (22.78%) SLA
System Software
1 35 (44.30%) Active Directory
2 4 (5.06%) vSphere
3 3 (3.80%) Hyper-V
4 2 (2.53%) VMware Infrastructure
4 2 (2.53%) XenApp
5 1 (1.27%) VMware ESXi
Systems Management
1 2 (2.53%) SCCM
1 2 (2.53%) WSUS
2 1 (1.27%) Backup Exec
Vendors
1 19 (24.05%) Microsoft
2 12 (15.19%) HP
3 5 (6.33%) Cisco
3 5 (6.33%) VMware
4 4 (5.06%) Citrix
5 2 (2.53%) Apple
5 2 (2.53%) Fortinet
5 2 (2.53%) Juniper
6 1 (1.27%) Dell
6 1 (1.27%) Google
6 1 (1.27%) NetApp
6 1 (1.27%) Oracle
6 1 (1.27%) Sage
6 1 (1.27%) SAP
6 1 (1.27%) SonicWALL
6 1 (1.27%) Veeam
Wymondham, Norfolk
Norfolk & Suffolk Constabularies
Salary: From £26,535 to £30,180 per annum
Posted: 4 hours ago
Watford, Hertfordshire
HAYS INFORMATION TECHNOLOGY
Salary: £25000.00 - £28000.00 per annum
Posted: Yesterday
Hitchin, Hertfordshire
Jagger Talent
Salary: From £20,000 to £25,000 per annum
Posted: 6 days ago
Peterborough, Cambridgeshire
Broster Buchanan
Salary: £25000 - £30000 per annum
Posted: 6 days ago
Dereham
Recruitment Genius Ltd
Salary: £15000 - £18000 per annum
Posted: 11 days ago
Wells-next-the-sea, Norfolk
Monica Vinader LTD
Salary: Excellent
Posted: 6 days ago
Brentwood, Essex
Oscar
Salary: £30000 - £36000 per annum + Benefits
Posted: 4 days ago
Hemel Hempstead
Bluetown Online LTD
Salary: £22000 - £27000 per annum
Posted: 18 days ago
Watford
Bluetown Online LTD
Salary: £26000 - £32000 per annum
Posted: 13 days ago