Support Technician Jobs in the East of England

Support Technician
England > East of England

The median Support Technician salary in the East of England is £35,000 per year, according to job vacancies posted during the 6 months leading to 20 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
20 May 2025
Same period 2024 Same period 2023
Rank 148 77 189
Rank change year-on-year -71 +112 +61
Permanent jobs requiring a Support Technician 39 170 36
As % of all permanent jobs advertised in the East of England 1.15% 2.75% 0.69%
As % of the Job Titles category 1.22% 2.93% 0.83%
Number of salaries quoted 27 153 29
10th Percentile £25,400 £20,000 £24,750
25th Percentile £26,000 £23,500 £26,250
Median annual salary (50th Percentile) £35,000 £26,500 £27,500
Median % change year-on-year +32.08% -3.64% +7.84%
75th Percentile £40,000 £28,750 £30,750
90th Percentile - £33,000 £34,050
England median annual salary £30,500 £27,000 £29,000
% change year-on-year +12.96% -6.90% +13.73%

All Permanent IT Job Vacancies
East of England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the East of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the East of England with a recognized job title 3,202 5,801 4,355
% of permanent jobs with a recognized job title 94.40% 93.93% 84.04%
Number of salaries quoted 1,574 4,431 2,201
10th Percentile £27,500 £25,809 £26,250
25th Percentile £35,000 £31,250 £36,356
Median annual salary (50th Percentile) £50,000 £47,500 £55,000
Median % change year-on-year +5.26% -13.64% +10.00%
75th Percentile £66,000 £63,284 £67,500
90th Percentile £75,000 £75,000 £80,000
England median annual salary £56,000 £53,000 £60,800
% change year-on-year +5.66% -12.83% +1.33%

Support Technician
Job Vacancy Trend in the East of England

Job postings that featured Support Technician in the job title as a proportion of all IT jobs advertised in the East of England.

Job vacancy trend for Support Technician in the East of England

Support Technician
Salary Trend in the East of England

3-month moving average salary quoted in jobs citing Support Technician in the East of England.

Salary trend for Support Technician in the East of England

Support Technician
Salary Histogram in the East of England

Salary distribution for jobs citing Support Technician in the East of England over the 6 months to 20 May 2025.

Salary histogram for Support Technician in the East of England

Support Technician
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Technician within the East of England region over the 6 months to 20 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Cambridgeshire +27 19 £40,000 +100.00%
Hertfordshire -1 12 £26,000 -1.89%
Norfolk -9 6 £32,000 +13.27% 3
Essex -17 2 £25,000 -5.20% 1
Support Technician
England

Support Technician Skill Set
Top 30 Co-occurring Skills and Capabilities in the East of England

For the 6 months to 20 May 2025, Support Technician job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the East of England region featuring Support Technician in the job title.

1 19 (48.72%) Social Skills
2 18 (46.15%) Problem-Solving
3 16 (41.03%) Customer Service
4 13 (33.33%) Manufacturing
5 10 (25.64%) IFS
5 10 (25.64%) Validation
5 10 (25.64%) ERP
6 8 (20.51%) Service Delivery
6 8 (20.51%) NVQ Level 4
6 8 (20.51%) Technical Analysis
6 8 (20.51%) Coaching
6 8 (20.51%) Customer Experience
7 7 (17.95%) Active Directory
8 6 (15.38%) Project Management
8 6 (15.38%) Finance
8 6 (15.38%) HTML
8 6 (15.38%) CSS
8 6 (15.38%) Windows
9 5 (12.82%) SharePoint
9 5 (12.82%) Service Management
9 5 (12.82%) Polycom
9 5 (12.82%) Data Migration
9 5 (12.82%) Azure
9 5 (12.82%) Migration
9 5 (12.82%) Marketing
9 5 (12.82%) Use Case
9 5 (12.82%) Analytical Skills
9 5 (12.82%) BroadSoft
9 5 (12.82%) Microsoft 365
9 5 (12.82%) Driving Licence

Support Technician Skill Set
Co-occurring Skills and Capabilities in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (12.82%) SharePoint
2 4 (10.26%) Microsoft Exchange
Cloud Services
1 5 (12.82%) Azure
1 5 (12.82%) Microsoft 365
2 4 (10.26%) Entra ID
Communications & Networking
1 4 (10.26%) DNS
1 4 (10.26%) Firewall
1 4 (10.26%) VPN
2 1 (2.56%) LAN
General
1 19 (48.72%) Social Skills
2 13 (33.33%) Manufacturing
3 6 (15.38%) Finance
4 5 (12.82%) Analytical Skills
4 5 (12.82%) Marketing
5 1 (2.56%) German Language
5 1 (2.56%) Organisational Skills
Libraries, Frameworks & Software Standards
1 6 (15.38%) CSS
1 6 (15.38%) HTML
Miscellaneous
1 5 (12.82%) Driving Licence
2 1 (2.56%) Onboarding
2 1 (2.56%) Self-Motivation
2 1 (2.56%) Video Conferencing
Operating Systems
1 6 (15.38%) Windows
2 4 (10.26%) Windows Server
Processes & Methodologies
1 18 (46.15%) Problem-Solving
2 16 (41.03%) Customer Service
3 10 (25.64%) ERP
3 10 (25.64%) Validation
4 8 (20.51%) Coaching
4 8 (20.51%) Customer Experience
4 8 (20.51%) Service Delivery
4 8 (20.51%) Technical Analysis
5 6 (15.38%) Project Management
6 5 (12.82%) Data Migration
6 5 (12.82%) Migration
6 5 (12.82%) Service Management
6 5 (12.82%) Use Case
7 4 (10.26%) Proactive Monitoring
8 3 (7.69%) Time Management
9 1 (2.56%) Cybersecurity
9 1 (2.56%) Software Testing
Programming Languages
1 1 (2.56%) PowerShell
Qualifications
1 8 (20.51%) NVQ Level 4
2 1 (2.56%) DBS Check
2 1 (2.56%) Degree
Quality Assurance & Compliance
1 1 (2.56%) GDPR
System Software
1 7 (17.95%) Active Directory
Systems Management
1 1 (2.56%) Microsoft Intune
Vendors
1 10 (25.64%) IFS
2 5 (12.82%) BroadSoft
2 5 (12.82%) Polycom
2 5 (12.82%) Yealink
3 2 (5.13%) Microsoft