Period
to 27 February 2021

The median annual salary for a Support Technician was £36,500 in advertised job vacancies in the East of England during the 6 months to 27 February 2021.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Technician
England > East of England
6 months to
27 Feb 2021
Same period 2020 Same period 2019
Rank 150 203 255
Rank change year-on-year +53 +52 +40
Permanent jobs requiring a Support Technician 16 46 62
As % of all permanent jobs advertised in the East of England 0.56% 0.77% 0.69%
As % of the Job Titles category 0.59% 0.80% 0.71%
Number of salaries quoted 14 38 58
Median annual salary £36,500 £27,500 £26,500
Median salary % change year-on-year +32.73% +3.77% +10.42%
10th Percentile £19,575 £20,750 £19,025
90th Percentile £67,750 £33,000 £31,000
England median annual salary £25,250 £26,500 £25,000
% change year-on-year -4.72% +6.00% +2.04%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the East of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
East of England
Permanent vacancies in the East of England with a recognized job title 2,731 5,716 8,749
% of permanent IT jobs with a recognized job title 94.99% 96.02% 97.00%
Number of salaries quoted 1,911 4,257 6,824
Median annual salary £47,500 £47,500 £45,500
Median salary % change year-on-year - +4.40% -4.21%
10th Percentile £28,000 £26,500 £25,500
90th Percentile £77,000 £75,000 £72,500
England median annual salary £55,000 £52,500 £52,000
% change year-on-year +4.76% +0.96% +4.00%

Support Technician
Job Vacancy Trend in the East of England

Job postings that featured Support Technician in the job title as a proportion of all IT jobs advertised in the East of England.

Job vacancy trend for Support Technician in the East of England

Support Technician
Salary Trend in the East of England

3-month moving average salary quoted in jobs citing Support Technician in the East of England.

Salary trend for Support Technician in the East of England

Support Technician
Salary Histogram in the East of England

Salary distribution for jobs citing Support Technician in the East of England over the 6 months to 27 February 2021.

Salary histogram for Support Technician in the East of England

Support Technician
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Technician within the East of England region over the 6 months to 27 February 2021. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Essex +16 8 £30,250 +31.41% 2
Bedfordshire +39 4 £52,500 +128.26% 2
Cambridgeshire +29 2 £37,500 +47.06% 3
Suffolk - 2 £20,000 -
Support Technician
England

Support Technician Skill Set
Top 30 Co-occurring IT Skills in the East of England

For the 6 months to 27 February 2021, Support Technician job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the East of England region featuring Support Technician in the job title.

1 8 (50.00%) Windows
2 6 (37.50%) Microsoft
3 5 (31.25%) Hyper-V
3 5 (31.25%) Microsoft 365
4 4 (25.00%) Analytical Skills
4 4 (25.00%) Time Management
4 4 (25.00%) VMware Infrastructure
4 4 (25.00%) VMware
4 4 (25.00%) Active Directory
4 4 (25.00%) Citrix
5 3 (18.75%) Citrix Certification
5 3 (18.75%) Microsoft Certification
5 3 (18.75%) Intel
5 3 (18.75%) Disaster Recovery
5 3 (18.75%) SQL
5 3 (18.75%) Oracle
5 3 (18.75%) MCSE
5 3 (18.75%) CRM
5 3 (18.75%) Agile Software Development
5 3 (18.75%) VMware Certified Professional (VCP)
5 3 (18.75%) Marketing
5 3 (18.75%) Ivanti
5 3 (18.75%) Veeam
5 3 (18.75%) VCP6
5 3 (18.75%) High Availability
5 3 (18.75%) Data Centre
5 3 (18.75%) Problem-Solving
5 3 (18.75%) Actifio
6 2 (12.50%) Oracle CX
6 2 (12.50%) Self-Motivation

Support Technician Skill Set
Co-occurring IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (6.25%) Confluence
1 1 (6.25%) Elasticsearch
1 1 (6.25%) MS Exchange
Applications
1 2 (12.50%) Microsoft Office
Business Applications
1 2 (12.50%) Oracle Applications
Cloud Services
1 5 (31.25%) Microsoft 365
2 2 (12.50%) Oracle CX
Communications & Networking
1 2 (12.50%) DHCP
1 2 (12.50%) DNS
1 2 (12.50%) VoIP
2 1 (6.25%) HTTP
Database & Business Intelligence
1 1 (6.25%) MySQL
1 1 (6.25%) Relational Database
Development Applications
1 2 (12.50%) Oracle Forms
2 1 (6.25%) Cucumber
2 1 (6.25%) GitLab
2 1 (6.25%) Jenkins
2 1 (6.25%) JIRA
2 1 (6.25%) Maven
General
1 3 (18.75%) Marketing
2 2 (12.50%) Games
3 1 (6.25%) Back Office
3 1 (6.25%) Public Sector
3 1 (6.25%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (6.25%) ADSI
1 1 (6.25%) Elastic Stack
1 1 (6.25%) JMS
1 1 (6.25%) RabbitMQ
1 1 (6.25%) REST
1 1 (6.25%) RESTful
1 1 (6.25%) SOAP
1 1 (6.25%) Spring
1 1 (6.25%) Spring Boot
1 1 (6.25%) Web Services
Miscellaneous
1 4 (25.00%) Analytical Skills
2 3 (18.75%) Data Centre
3 2 (12.50%) Management Information System
3 2 (12.50%) Self-Motivation
4 1 (6.25%) Driving Licence
4 1 (6.25%) Smartphone
Operating Systems
1 8 (50.00%) Windows
2 2 (12.50%) Windows 10
2 2 (12.50%) Windows Server
3 1 (6.25%) Linux
Processes & Methodologies
1 4 (25.00%) Time Management
2 3 (18.75%) Agile Software Development
2 3 (18.75%) CRM
2 3 (18.75%) Disaster Recovery
2 3 (18.75%) High Availability
2 3 (18.75%) Problem-Solving
3 2 (12.50%) Configure, Price, Quote (CPQ)
3 2 (12.50%) Continuous Improvement
3 2 (12.50%) E-Commerce
3 2 (12.50%) Incident Management
3 2 (12.50%) OO
4 1 (6.25%) Asset Management
4 1 (6.25%) BDD
4 1 (6.25%) Data Cleansing
4 1 (6.25%) DevOps
4 1 (6.25%) Kanban
4 1 (6.25%) Process Improvement
4 1 (6.25%) Software Asset Management
4 1 (6.25%) TDD
4 1 (6.25%) Test Automation
Programming Languages
1 3 (18.75%) SQL
2 1 (6.25%) Java
Qualifications
1 3 (18.75%) Citrix Certification
1 3 (18.75%) MCSE
1 3 (18.75%) Microsoft Certification
1 3 (18.75%) VCP6
1 3 (18.75%) VMware Certified Professional (VCP)
2 1 (6.25%) SC Cleared
2 1 (6.25%) Security Cleared
System Software
1 5 (31.25%) Hyper-V
2 4 (25.00%) Active Directory
2 4 (25.00%) VMware Infrastructure
3 1 (6.25%) Citrix Hypervisor
Systems Management
1 1 (6.25%) Ansible
1 1 (6.25%) Kibana
Vendors
1 6 (37.50%) Microsoft
2 4 (25.00%) Citrix
2 4 (25.00%) VMware
3 3 (18.75%) Actifio
3 3 (18.75%) Intel
3 3 (18.75%) Ivanti
3 3 (18.75%) Oracle
3 3 (18.75%) Veeam
4 1 (6.25%) AppDynamics
4 1 (6.25%) IBM
4 1 (6.25%) ServiceNow