The median annual salary for a Support Technician was £24,000 in advertised job vacancies in the East of England during the 3 months to 29 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Technician
England / East of England
3 months to
29 Jun 2017
Same period 2016 Same period 2015
Rank 202 225 231
Rank change year-on-year +23 +6  
Permanent jobs requiring a Support Technician 64 29 62
As % of all permanent IT jobs advertised in the East of England 1.04% 0.43% 0.76%
As % of the Job Titles category 1.07% 0.44% 0.78%
Number of salaries quoted 64 25 57
Median salary £24,000 £23,500 £23,500
Median salary % change year-on-year +2.12% -  
90% offered a salary of more than £16,900 £20,250 £19,750
10% offered a salary of more than £48,125 £39,750 £35,000
UK excluding London median salary £22,500 £22,500 £22,000
% change year-on-year - +2.27%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in the East of England. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
East of England
Permanent job vacancies with a job title containing a recognized job role 5998 6530 7973
As % of all permanent IT job vacancies advertised in the East of England 97.31% 96.17% 97.42%
Number of salaries quoted 22583 25372 33305
Median salary £45,000 £45,000 £42,500
Median salary % change year-on-year - +5.88%  
90% offered a salary of more than £25,000 £25,000 £23,500
10% offered a salary of more than £65,000 £65,000 £65,000
UK excluding London median salary £42,500 £40,500 £40,000
% change year-on-year +4.93% +1.25%  

Support Technician
Job Vacancy Trend in the East of England

Job postings that featured Support Technician in the job title as a percentage of all IT jobs advertised in the East of England.

Job vacancy trend for Support Technician in the East of England

Support Technician
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Technician in the East of England.

Salary trend for Support Technician in the East of England

Support Technician
Salary Histogram in the East of England

The salary distribution of IT jobs citing Support Technician in the East of England over the 3 months to 29 June 2017.

Salary histogram for Support Technician in the East of England

Support Technician
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Technician within the East of England region over the 3 months to 29 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire +12 26 £25,000 +8.69% 1
Essex +10 16 £20,000 -33.88% 2
Bedfordshire +11 8 £25,000 +21.95% 1
Norfolk +5 7 £20,500 +7.89%
Cambridgeshire -4 6 £22,500 -30.76%
Suffolk +2 1 £17,500 -37.50% 1
Support Technician
England

Support Technician Skill Set
Top 30 Co-occurring IT Skills in the East of England

For the 6 months to 29 June 2017, Support Technician job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East of England region featuring Support Technician in the job title.

1 74 (77.08%) Windows
2 51 (53.13%) Active Directory
3 39 (40.63%) MS Exchange
4 33 (34.38%) Microsoft
5 29 (30.21%) TCP/IP
5 29 (30.21%) Windows 7
6 24 (25.00%) Windows 10
7 23 (23.96%) SLA
8 20 (20.83%) VMware
9 19 (19.79%) Windows 8
10 18 (18.75%) Windows Server
10 18 (18.75%) Firewall
10 18 (18.75%) Wi-Fi
11 17 (17.71%) Office 365
12 16 (16.67%) Driving Licence
12 16 (16.67%) HP
13 13 (13.54%) Citrix
13 13 (13.54%) DHCP
13 13 (13.54%) DNS
13 13 (13.54%) SAN
14 11 (11.46%) Change Management
14 11 (11.46%) vSphere
14 11 (11.46%) XenApp
14 11 (11.46%) Software Deployment
15 10 (10.42%) MCP
15 10 (10.42%) VPN
15 10 (10.42%) LAN
15 10 (10.42%) WAN
15 10 (10.42%) Microsoft Office
16 9 (9.38%) Cisco

Support Technician Skill Set
Co-occurring IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 39 (40.63%) MS Exchange
2 4 (4.17%) Exchange Server 2003
3 2 (2.08%) Exchange Server 2010
3 2 (2.08%) IIS
3 2 (2.08%) SharePoint
4 1 (1.04%) nginx
Applications
1 10 (10.42%) Microsoft Office
2 6 (6.25%) Microsoft Excel
3 3 (3.13%) Adobe Premiere
3 3 (3.13%) Inkscape
3 3 (3.13%) Microsoft PowerPoint
3 3 (3.13%) Photoshop
Business Applications
1 2 (2.08%) SAP CRM
Cloud Services
1 17 (17.71%) Office 365
Communications & Networking
1 29 (30.21%) TCP/IP
2 18 (18.75%) Firewall
2 18 (18.75%) Wi-Fi
3 13 (13.54%) DHCP
3 13 (13.54%) DNS
3 13 (13.54%) SAN
4 10 (10.42%) LAN
4 10 (10.42%) VPN
4 10 (10.42%) WAN
5 5 (5.21%) Remote Desktop
6 4 (4.17%) VLAN
7 3 (3.13%) Wireless
8 2 (2.08%) Internet
8 2 (2.08%) IPsec
8 2 (2.08%) iSCSI
8 2 (2.08%) NAS
8 2 (2.08%) Network Security
9 1 (1.04%) RS-232
Database & Business Intelligence
1 4 (4.17%) SQL Server
General
1 6 (6.25%) Retail
2 4 (4.17%) Mandarin Language
3 2 (2.08%) Telecoms
4 1 (1.04%) Finance
4 1 (1.04%) Manufacturing
Miscellaneous
1 16 (16.67%) Driving Licence
2 3 (3.13%) 3D Printing
3 2 (2.08%) CCTV
4 1 (1.04%) iPad
4 1 (1.04%) iPhone
4 1 (1.04%) PDA
Operating Systems
1 74 (77.08%) Windows
2 29 (30.21%) Windows 7
3 24 (25.00%) Windows 10
4 19 (19.79%) Windows 8
5 18 (18.75%) Windows Server
6 5 (5.21%) Android
6 5 (5.21%) Windows Server 2012
7 4 (4.17%) Linux
8 3 (3.13%) Apple iOS
9 2 (2.08%) Ubuntu
10 1 (1.04%) Windows XP
Processes & Methodologies
1 11 (11.46%) Change Management
1 11 (11.46%) Software Deployment
2 9 (9.38%) Disaster Recovery
2 9 (9.38%) Server Building
2 9 (9.38%) Server Virtualisation
3 5 (5.21%) Network Monitoring
4 4 (4.17%) ITIL
5 3 (3.13%) CAD
5 3 (3.13%) CRM
5 3 (3.13%) Data Protection
5 3 (3.13%) Hardware Maintenance
5 3 (3.13%) Mathematics
5 3 (3.13%) Project Management
6 2 (2.08%) Continuous Improvement
6 2 (2.08%) Root Cause Analysis
6 2 (2.08%) Stakeholder Management
7 1 (1.04%) Change Control
7 1 (1.04%) Logistics
7 1 (1.04%) SAP Implementation
7 1 (1.04%) Service Management
Programming Languages
1 4 (4.17%) SQL
2 3 (3.13%) C
3 1 (1.04%) PowerShell
Qualifications
1 10 (10.42%) MCP
2 8 (8.33%) Microsoft Certification
3 6 (6.25%) Degree
4 5 (5.21%) A+ Certification
4 5 (5.21%) Network+ Certification
5 3 (3.13%) CCNA
5 3 (3.13%) Cisco Certification
5 3 (3.13%) MCSA
5 3 (3.13%) MCSE
6 1 (1.04%) MCITP
Quality Assurance & Compliance
1 23 (23.96%) SLA
2 1 (1.04%) ISO 9001
2 1 (1.04%) PCI DSS
System Software
1 51 (53.13%) Active Directory
2 11 (11.46%) vSphere
2 11 (11.46%) XenApp
3 9 (9.38%) VMware Infrastructure
4 3 (3.13%) Hyper-V
5 1 (1.04%) Firmware
Systems Management
1 1 (1.04%) Backup Exec
1 1 (1.04%) MAILsweeper
1 1 (1.04%) Norton AntiVirus
1 1 (1.04%) SCCM
1 1 (1.04%) Systems Management Server (SMS)
1 1 (1.04%) WSUS
Vendors
1 33 (34.38%) Microsoft
2 20 (20.83%) VMware
3 16 (16.67%) HP
4 13 (13.54%) Citrix
5 9 (9.38%) Cisco
6 5 (5.21%) Apple
7 4 (4.17%) Veeam
7 4 (4.17%) WatchGuard
8 3 (3.13%) Adobe
8 3 (3.13%) SAP
9 2 (2.08%) Fortinet
10 1 (1.04%) McAfee
10 1 (1.04%) Oracle
10 1 (1.04%) SonicWALL
10 1 (1.04%) Symantec
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