The median contractor rate for a Support Technician was £145 per day in advertised job vacancies in England during the 3 months to 29 March 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Support Technician
UK / England
3 months to
29 Mar 2017
Same period 2016 Same period 2015
Rank 538 522 517
Rank change year-on-year -16 -5  
Contract jobs requiring a Support Technician 39 104 89
As % of all contract IT jobs advertised in England 0.093% 0.21% 0.18%
As % of the Job Titles category 0.099% 0.22% 0.19%
Number of daily rates quoted 15 47 30
Median daily rate £145 £180 £170
Median daily rate % change year-on-year -19.44% +5.88%  
90% offered a daily rate of more than £110 £116 £110
10% offered a daily rate of more than £226 £260 £275
UK excluding London median daily rate £136 £175 £150
% change year-on-year -22.14% +16.66%  
Number of hourly rates quoted 17 39 32
Median hourly rate £12.00 £12.50 £13.25
Median hourly rate % change year-on-year -4.00% -5.66%  
90% offered a hourly rate of more than £9.50 £8.75 £11.35
10% offered a hourly rate of more than £16.40 £19.80 £22.50
UK excluding London median hourly rate £12.07 £12.43 £13.00
% change year-on-year -2.89% -4.38%  

The next table is for comparison with the above and includes summary statistics for all job roles in contract job vacancies advertised in England. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of contract jobs in our overall sample.

Contract IT Job Roles
England
Contract job vacancies with a job title containing a recognized job role 39575 47323 46031
As % of all contract IT job vacancies advertised in England 94.83% 95.28% 94.84%
Number of daily rates quoted 25800 31094 28258
Median daily rate £435 £425 £400
Median daily rate % change year-on-year +2.35% +6.25%  
90% offered a daily rate of more than £265 £263 £245
10% offered a daily rate of more than £600 £600 £575
UK excluding London median daily rate £400 £388 £375
% change year-on-year +3.22% +3.33%  
Number of hourly rates quoted 1355 1459 1862
Median hourly rate £18.50 £18.50 £17.50
Median hourly rate % change year-on-year - +5.71%  
90% offered a hourly rate of more than £11.25 £11.30 £11.00
10% offered a hourly rate of more than £47.00 £47.50 £42.50
UK excluding London median hourly rate £17.50 £19.50 £17.00
% change year-on-year -10.25% +14.70%  

Support Technician
Job Vacancy Trend in England

The job posting trend of jobs advertised in England that featured Support Technician in the job title.

Job vacancy trend for Support Technician in England

Support Technician
Contractor Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Support Technician in England.

Contractor daily rate trend for Support Technician in England

Support Technician
Contractor Daily Rate Histogram in England

The daily rate distribution of IT jobs citing Support Technician in England over the 3 months to 29 March 2017.

Contractor daily rate histogram for Support Technician in England

Support Technician
Contractor Hourly Rate Trend in England

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Support Technician in England.

Contractor hourly rate trend for Support Technician in England

Support Technician
Contractor Hourly Rate Histogram in England

The hourly rate distribution of IT jobs citing Support Technician in England over the 3 months to 29 March 2017.

Contractor hourly rate histogram for Support Technician in England

Support Technician
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Technician within the England region over the 3 months to 29 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East -11 8 £145 -21.62% 9
London +12 7 £250 +38.88% 6
South West -10 7 £110 -8.33% 3
Yorkshire +11 4 - - 9
North West +25 3 - - 8
West Midlands +15 3 £140 - 5
East Midlands -4 3 - - 4
East of England -6 3 - - 10
North East - 1 - -
Support Technician
UK

Support Technician Skill Set
Top 30 Co-occurring IT Skills in England

For the 6 months to 29 March 2017, Support Technician contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region featuring Support Technician in the job title.

1 55 (52.88%) Windows
2 35 (33.65%) Active Directory
3 32 (30.77%) Microsoft
4 27 (25.96%) MS Office
5 24 (23.08%) Windows 7
6 14 (13.46%) MS Excel
7 13 (12.50%) HP
8 11 (10.58%) Apple
8 11 (10.58%) ITIL
9 10 (9.62%) Smartphone
9 10 (9.62%) LAN
9 10 (9.62%) WAN
9 10 (9.62%) Windows Server 2008
9 10 (9.62%) Windows 10
10 9 (8.65%) Windows Server 2012
10 9 (8.65%) Security Cleared
10 9 (8.65%) SC Cleared
10 9 (8.65%) DBS Check
10 9 (8.65%) SLA
10 9 (8.65%) Service Management
10 9 (8.65%) Back Office
10 9 (8.65%) Finance
11 8 (7.69%) Windows XP
11 8 (7.69%) Internet
11 8 (7.69%) Analytical Skills
11 8 (7.69%) Apple iOS
11 8 (7.69%) Office 365
12 7 (6.73%) Video Conferencing
12 7 (6.73%) Time Management
12 7 (6.73%) Android

Support Technician Skill Set
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (5.77%) MS Exchange
1 6 (5.77%) Skype for Business
2 2 (1.92%) Apache
2 2 (1.92%) SharePoint
2 2 (1.92%) Tomcat
3 1 (0.96%) Exchange Server 2010
3 1 (0.96%) IBM Domino
Applications
1 27 (25.96%) MS Office
2 14 (13.46%) MS Excel
3 3 (2.88%) Spreadsheet
Business Applications
1 1 (0.96%) Dynamics NAV
Cloud Services
1 8 (7.69%) Office 365
2 1 (0.96%) Adobe Creative Cloud
2 1 (0.96%) Amazon AWS
2 1 (0.96%) Microsoft Azure
Communications & Networking
1 10 (9.62%) LAN
1 10 (9.62%) WAN
2 8 (7.69%) Internet
3 7 (6.73%) TCP/IP
4 6 (5.77%) Skype
5 5 (4.81%) DNS
5 5 (4.81%) Firewall
6 4 (3.85%) Broadband
6 4 (3.85%) DHCP
6 4 (3.85%) ISDN
6 4 (3.85%) SAN
6 4 (3.85%) VoIP
6 4 (3.85%) Wi-Fi
7 3 (2.88%) Wireless
8 2 (1.92%) IP Telephony
8 2 (1.92%) Network Security
8 2 (1.92%) Remote Desktop
8 2 (1.92%) VPN
9 1 (0.96%) Intranet
9 1 (0.96%) WLAN
Database & Business Intelligence
1 2 (1.92%) MS Access
2 1 (0.96%) SQL Server
General
1 9 (8.65%) Back Office
1 9 (8.65%) Finance
2 4 (3.85%) Law
2 4 (3.85%) Legal
3 2 (1.92%) Military
3 2 (1.92%) Pharmaceutical
3 2 (1.92%) Retail
4 1 (0.96%) Banking
4 1 (0.96%) Marketing
4 1 (0.96%) Multimedia
4 1 (0.96%) Telecoms
Libraries, Frameworks & Software Standards
1 2 (1.92%) J2EE
1 2 (1.92%) Middleware
2 1 (0.96%) XML
Miscellaneous
1 10 (9.62%) Smartphone
2 8 (7.69%) Analytical Skills
3 7 (6.73%) NHS
3 7 (6.73%) Video Conferencing
4 3 (2.88%) Driving Licence
4 3 (2.88%) Fat Client
4 3 (2.88%) Thin Client
5 2 (1.92%) Blackberry
5 2 (1.92%) CCTV
5 2 (1.92%) CESG
5 2 (1.92%) Client/Server
5 2 (1.92%) e-Health
5 2 (1.92%) iPhone
5 2 (1.92%) Streaming Video
6 1 (0.96%) EPoS
6 1 (0.96%) iPad
6 1 (0.96%) Virtual Team
Operating Systems
1 55 (52.88%) Windows
2 24 (23.08%) Windows 7
3 10 (9.62%) Windows 10
3 10 (9.62%) Windows Server 2008
4 9 (8.65%) Windows Server 2012
5 8 (7.69%) Apple iOS
5 8 (7.69%) Windows XP
6 7 (6.73%) Android
7 6 (5.77%) Mac OS
7 6 (5.77%) Windows Server
8 5 (4.81%) Linux
9 2 (1.92%) Unix
9 2 (1.92%) Windows 8
10 1 (0.96%) CentOS
10 1 (0.96%) Mac OS X
10 1 (0.96%) Ubuntu
10 1 (0.96%) Windows 2000
10 1 (0.96%) Windows Server 2003
10 1 (0.96%) Windows Vista
Processes & Methodologies
1 11 (10.58%) ITIL
2 9 (8.65%) Service Management
3 7 (6.73%) Time Management
4 6 (5.77%) Service Delivery
5 5 (4.81%) Network Management
6 4 (3.85%) Data Protection
6 4 (3.85%) Migration
6 4 (3.85%) Office Automation
7 3 (2.88%) Network Design
7 3 (2.88%) Project Management
8 2 (1.92%) Biometrics
8 2 (1.92%) Change Management
8 2 (1.92%) Eye Tracking
8 2 (1.92%) Incident Management
8 2 (1.92%) Information Security
8 2 (1.92%) Network Monitoring
8 2 (1.92%) Open Source
8 2 (1.92%) SOA
8 2 (1.92%) Statistics
8 2 (1.92%) Virtual Environments
Programming Languages
1 5 (4.81%) SQL
2 3 (2.88%) PowerShell
3 1 (0.96%) PHP
3 1 (0.96%) VBA
Qualifications
1 9 (8.65%) DBS Check
1 9 (8.65%) SC Cleared
1 9 (8.65%) Security Cleared
2 4 (3.85%) CCNA
2 4 (3.85%) Cisco Certification
3 3 (2.88%) BPSS Clearance
3 3 (2.88%) MCSE
3 3 (2.88%) Microsoft Certification
4 2 (1.92%) Degree
4 2 (1.92%) DV Cleared
4 2 (1.92%) MCP
5 1 (0.96%) ECDL
5 1 (0.96%) ITIL Certification
Quality Assurance & Compliance
1 9 (8.65%) SLA
2 2 (1.92%) JSP 440
2 2 (1.92%) PMO
3 1 (0.96%) Data Quality
3 1 (0.96%) Disclosure Scotland
System Software
1 35 (33.65%) Active Directory
2 3 (2.88%) VMware Infrastructure
3 2 (1.92%) Hyper-V
3 2 (1.92%) VMware ESXi
3 2 (1.92%) VMware Server
4 1 (0.96%) BitLocker
4 1 (0.96%) Virtual Desktop
4 1 (0.96%) Virtual Servers
Systems Management
1 6 (5.77%) SCCM
2 4 (3.85%) SCOM
3 2 (1.92%) Grafana
3 2 (1.92%) Nagios
3 2 (1.92%) SmoothWall
4 1 (0.96%) McAfee ePO
4 1 (0.96%) NetBackup
4 1 (0.96%) SCDPM
4 1 (0.96%) SCSM
4 1 (0.96%) SCVMM
4 1 (0.96%) ServiceCenter
4 1 (0.96%) ZENworks
Vendors
1 32 (30.77%) Microsoft
2 13 (12.50%) HP
3 11 (10.58%) Apple
4 7 (6.73%) Cisco
5 5 (4.81%) Dell
5 5 (4.81%) VMware
6 4 (3.85%) Google
6 4 (3.85%) Remedy
6 4 (3.85%) Sophos
7 3 (2.88%) Citrix
7 3 (2.88%) Veeam
8 2 (1.92%) 3PAR
8 2 (1.92%) Juniper
8 2 (1.92%) Splunk
8 2 (1.92%) Veritas
9 1 (0.96%) Autodesk
9 1 (0.96%) Belkin
9 1 (0.96%) Intel Security
9 1 (0.96%) Palo Alto
9 1 (0.96%) Polycom
Nottingham, Nottinghamshire
Reed Technology
Rate: £120 - £180 per day
Posted: 2 days ago
London
HAYS INFORMATION TECHNOLOGY
Rate: £150.00 - £250.00 per day
Posted: 5 days ago
Warwick, Warwickshire
Spring Technology
Posted: 2 days ago
Cheshire
Venturi
Rate: £14 - £17 per hour + likelihood of extension
Posted: 6 days ago
Peterborough, Cambridgeshire
Premier IT
Posted: 6 days ago
Hertfordshire
Ocado Technology
Rate: Competitive + Excellent benefits
Posted: 14 days ago