Customer Experience (CX)
Scotland > Edinburgh
The table below provides summary statistics and contractor rates for jobs advertised in Edinburgh requiring Customer Experience skills. It covers contract job vacancies from the 6 months leading up to 5 October 2025, with comparisons to the same periods in the previous two years.
| 6 months to 5 Oct 2025 |
Same period 2024 | Same period 2023 | |
|---|---|---|---|
| Rank | 57 | 76 | 77 |
| Rank change year-on-year | +19 | +1 | +18 |
| Contract jobs citing Customer Experience | 7 | 6 | 11 |
| As % of all contract jobs in Edinburgh | 1.15% | 0.73% | 1.09% |
| As % of the Processes & Methodologies category | 1.21% | 0.85% | 1.19% |
| Number of daily rates quoted | 1 | 4 | 8 |
| 10th Percentile | - | £348 | £289 |
| 25th Percentile | £154 | £349 | £300 |
| Median daily rate (50th Percentile) | £158 | £395 | £463 |
| Median % change year-on-year | -60.13% | -14.59% | +2.78% |
| 75th Percentile | £161 | £467 | £503 |
| 90th Percentile | - | £479 | £565 |
| Scotland median daily rate | £405 | £356 | £400 |
| % change year-on-year | +13.76% | -11.00% | -9.09% |
All Process and Methodology Skills
Edinburgh
Customer Experience falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in Edinburgh.
| Contract vacancies with a requirement for process or methodology skills | 579 | 707 | 924 |
| As % of all contract IT jobs advertised in Edinburgh | 94.76% | 86.11% | 91.85% |
| Number of daily rates quoted | 284 | 376 | 574 |
| 10th Percentile | £300 | £213 | £213 |
| 25th Percentile | £413 | £345 | £400 |
| Median daily rate (50th Percentile) | £484 | £450 | £475 |
| Median % change year-on-year | +7.50% | -5.26% | -1.81% |
| 75th Percentile | £550 | £525 | £538 |
| 90th Percentile | £600 | £605 | £600 |
| Scotland median daily rate | £470 | £450 | £475 |
| % change year-on-year | +4.44% | -5.26% | - |
| Number of hourly rates quoted | 22 | 23 | 6 |
| 10th Percentile | £17.30 | £13.27 | £12.41 |
| 25th Percentile | £17.44 | £16.50 | £20.18 |
| Median hourly rate | £17.87 | £22.00 | £47.50 |
| Median % change year-on-year | -18.77% | -53.68% | +153.33% |
| 75th Percentile | £44.35 | £24.18 | £53.74 |
| 90th Percentile | £64.63 | £48.84 | £58.13 |
| Scotland median hourly rate | £19.97 | £19.59 | £18.93 |
| % change year-on-year | +1.94% | +3.49% | -2.30% |
Customer Experience
Job Vacancy Trend in Edinburgh
Historical trend showing the proportion of contract IT job postings citing Customer Experience relative to all contract IT jobs advertised in Edinburgh.
Customer Experience
Daily Rate Trend in Edinburgh
Contractor daily rate distribution trend for jobs in Edinburgh citing Customer Experience.
Customer Experience
Hourly Rate Trend in Edinburgh
Contractor hourly rate distribution trend for jobs in Edinburgh citing Customer Experience.
Customer Experience
Co-Occurring Skills & Capabilities in Edinburgh by Category
The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category: