Period
to 21 February 2020

The median contractor rate for a Service Desk Support was - per day in advertised job vacancies in Edinburgh during the 6 months to 21 February 2020.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Desk Support
Scotland > Edinburgh
6 months to
21 Feb 2020
Same period 2019 Same period 2018
Rank 110 126 146
Rank change year-on-year +16 +20 -33
Contract jobs requiring a Service Desk Support 3 6 1
As % of all contract IT jobs advertised in Edinburgh 0.16% 0.23% 0.033%
As % of the Job Titles category 0.17% 0.25% 0.035%
Number of daily rates quoted 0 4 1
Edinburgh median daily rate - £155 £113
Median daily rate % change year-on-year - +37.78% -13.46%
Scotland median daily rate - £163 £113
% change year-on-year - +44.44% -16.67%
Number of hourly rates quoted 0 0 0
Edinburgh median hourly rate - - -
Scotland median hourly rate - - £13.25

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in Edinburgh. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
Edinburgh
Contract vacancies in Edinburgh with a recognized job title 1,774 2,416 2,881
% of contract IT jobs with a recognized job title 94.41% 94.45% 96.32%
Number of daily rates quoted 901 1,284 1,720
Edinburgh median daily rate £425 £425 £400
Median daily rate % change year-on-year - +6.25% -
10th Percentile £213 £241 £269
90th Percentile £575 £575 £569
Scotland median daily rate £425 £400 £390
% change year-on-year +6.25% +2.56% +7.59%
Number of hourly rates quoted 23 38 23
Edinburgh median hourly rate £35.00 £27.75 £21.00
Median hourly rate % change year-on-year +26.13% +32.14% +7.69%
10th Percentile £16.72 £11.38 £12.00
90th Percentile £52.50 £46.63 £47.50
Scotland median hourly rate £20.00 £19.50 £20.00
% change year-on-year +2.56% -2.50% +25.87%

Service Desk Support
Job Vacancy Trend in Edinburgh

Job postings that featured Service Desk Support in the job title as a percentage of all IT jobs advertised in Edinburgh.

Job vacancy trend for Service Desk Support in Edinburgh

Service Desk Support
Contractor Daily Rate Trend in Edinburgh

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Desk Support in Edinburgh.

Contractor daily rate trend for Service Desk Support in Edinburgh

Service Desk Support
Contractor Hourly Rate Trend in Edinburgh

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Desk Support in Edinburgh.

Contractor hourly rate trend for Service Desk Support in Edinburgh

Service Desk Support Skill Set
Top 20 Co-occurring IT Skills in Edinburgh

For the 6 months to 21 February 2020, Service Desk Support contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Edinburgh region featuring Service Desk Support in the job title.

1 3 (100.00%) Microsoft Office
1 3 (100.00%) ITIL
1 3 (100.00%) Windows
1 3 (100.00%) SLA
1 3 (100.00%) Microsoft
1 3 (100.00%) Active Directory
1 3 (100.00%) Citrix
1 3 (100.00%) SCCM
1 3 (100.00%) Windows Server 2008
1 3 (100.00%) Windows 7
1 3 (100.00%) Office 365
1 3 (100.00%) Windows 10
2 2 (66.67%) Windows Server 2012
2 2 (66.67%) XenApp
2 2 (66.67%) Citrix Hypervisor
2 2 (66.67%) XenDesktop
2 2 (66.67%) Fat Client
2 2 (66.67%) Finance
2 2 (66.67%) Banking
2 2 (66.67%) Thin Client

Service Desk Support Skill Set
Co-occurring IT Skills in Edinburgh by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 3 (100.00%) Microsoft Office
Cloud Services
1 3 (100.00%) Office 365
General
1 2 (66.67%) Banking
1 2 (66.67%) Finance
Miscellaneous
1 2 (66.67%) Fat Client
1 2 (66.67%) Thin Client
Operating Systems
1 3 (100.00%) Windows
1 3 (100.00%) Windows 10
1 3 (100.00%) Windows 7
1 3 (100.00%) Windows Server 2008
2 2 (66.67%) Windows Server 2012
Processes & Methodologies
1 3 (100.00%) ITIL
Quality Assurance & Compliance
1 3 (100.00%) SLA
System Software
1 3 (100.00%) Active Directory
2 2 (66.67%) Citrix Hypervisor
2 2 (66.67%) XenApp
2 2 (66.67%) XenDesktop
Systems Management
1 3 (100.00%) SCCM
Vendors
1 3 (100.00%) Citrix
1 3 (100.00%) Microsoft