Service Desk Support Contracts in Scotland

Service Desk Support
UK > Scotland

The median Service Desk Support daily rate in Scotland is £150, according to job vacancies posted in the 6 months leading up to 1 May 2025.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
1 May 2025
Same period 2024 Same period 2023
Rank 111 128 159
Rank change year-on-year +17 +31 +6
Contract jobs requiring a Service Desk Support 5 1 4
As % of all contract jobs advertised in Scotland 0.31% 0.045% 0.14%
As % of the Job Titles category 0.33% 0.048% 0.15%
Number of daily rates quoted 2 0 4
Median daily rate (50th Percentile) £150 - £450
Median % change year-on-year - - +181.25%
UK median daily rate £200 £190 £188
% change year-on-year +5.26% +1.33% +19.50%
Number of hourly rates quoted 3 0 0
10th Percentile - - -
25th Percentile £21.00 - -
Median hourly rate £22.00 - -
75th Percentile £23.00 - -
90th Percentile - - -
UK median hourly rate £22.00 £20.00 £20.42
% change year-on-year +10.00% -2.06% +2.10%

All Contract IT Job Vacancies
Scotland

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in Scotland. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in Scotland with a recognized job title 1,529 2,099 2,722
% of contract IT jobs with a recognized job title 94.09% 94.68% 95.11%
Number of daily rates quoted 920 1,281 1,953
10th Percentile £263 £205 £238
25th Percentile £370 £369 £400
Median daily rate (50th Percentile) £450 £475 £475
Median % change year-on-year -5.26% - +4.40%
75th Percentile £550 £588 £553
90th Percentile £610 £675 £650
UK median daily rate £515 £525 £540
% change year-on-year -1.90% -2.78% +2.86%
Number of hourly rates quoted 50 114 44
10th Percentile £15.98 £12.50 £12.86
25th Percentile £17.30 £16.25 £16.91
Median hourly rate £20.94 £33.25 £23.18
Median % change year-on-year -37.02% +43.44% -10.53%
75th Percentile £24.66 £60.00 £59.41
90th Percentile £42.58 £66.00 £67.22
UK median hourly rate £29.00 £36.42 £45.00
% change year-on-year -20.37% -19.07% +91.49%

Service Desk Support
Job Vacancy Trend in Scotland

Job postings that featured Service Desk Support in the job title as a proportion of all IT jobs advertised in Scotland.

Job vacancy trend for Service Desk Support in Scotland

Service Desk Support
Contractor Daily Rate Trend in Scotland

3-month moving average daily rate quoted in jobs citing Service Desk Support in Scotland.

Daily rate trend for Service Desk Support in Scotland

Service Desk Support
Contractor Hourly Rate Trend in Scotland

3-month moving average hourly rates quoted in jobs citing Service Desk Support in Scotland.

Hourly rate trend for Service Desk Support in Scotland

Service Desk Support
Contract Job Locations in Scotland

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Desk Support within the Scotland region over the 6 months to 1 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Edinburgh - 5 £150 -
Service Desk Support
UK

Service Desk Support Skill Set
Top 17 Co-occurring Skills and Capabilities in Scotland

For the 6 months to 1 May 2025, Service Desk Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Scotland region featuring Service Desk Support in the job title.

1 5 (100.00%) ITIL
1 5 (100.00%) Windows
1 5 (100.00%) Microsoft
1 5 (100.00%) Microsoft Certification
1 5 (100.00%) A+ Certification
1 5 (100.00%) Device Driver
1 5 (100.00%) PowerShell
1 5 (100.00%) Remote Desktop
1 5 (100.00%) Task Automation
1 5 (100.00%) Problem-Solving
1 5 (100.00%) Social Skills
1 5 (100.00%) Customer Experience
1 5 (100.00%) Customer Service
2 2 (40.00%) Analytical Skills
2 2 (40.00%) Windows 10
2 2 (40.00%) QA
2 2 (40.00%) Time Management

Service Desk Support Skill Set
Co-occurring Skills and Capabilities in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Communications & Networking
1 5 (100.00%) Remote Desktop
General
1 5 (100.00%) Social Skills
2 2 (40.00%) Analytical Skills
Miscellaneous
1 5 (100.00%) Device Driver
Operating Systems
1 5 (100.00%) Windows
2 2 (40.00%) Windows 10
Processes & Methodologies
1 5 (100.00%) Customer Experience
1 5 (100.00%) Customer Service
1 5 (100.00%) ITIL
1 5 (100.00%) Problem-Solving
1 5 (100.00%) Task Automation
2 2 (40.00%) Time Management
Programming Languages
1 5 (100.00%) PowerShell
Qualifications
1 5 (100.00%) A+ Certification
1 5 (100.00%) Microsoft Certification
Quality Assurance & Compliance
1 2 (40.00%) QA
Vendors
1 5 (100.00%) Microsoft