Period
to 24 November 2017

The median contractor rate for a 3rd Line Support Analyst was £300 per day in advertised job vacancies in England during the 6 months to 24 November 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Third Line Support Analyst
UK > England
6 months to
24 Nov 2017
Same period 2016 Same period 2015
Rank 785 806 766
Rank change year-on-year +21 -40 -24
Contract jobs requiring a 3rd Line Support Analyst 77 49 100
As % of all contract IT jobs advertised in England 0.081% 0.050% 0.096%
As % of the Job Titles category 0.086% 0.053% 0.10%
Number of daily rates quoted 67 32 85
England median daily rate £300 £284 £288
Median daily rate % change year-on-year +5.73% -1.30% -
10th Percentile £153 £206 £181
90th Percentile £419 £374 £415
UK median daily rate £300 £290 £288
% change year-on-year +3.45% +0.87% -1.71%
Number of hourly rates quoted 3 2 2
England median hourly rate £25.00 £25.63 £22.50
Median hourly rate % change year-on-year -2.44% +13.89% +9.76%
10th Percentile £23.07 £19.04 £21.25
90th Percentile £28.48 £33.51 £23.75
UK median hourly rate £25.00 £25.63 £22.50
% change year-on-year -2.44% +13.89% +4.65%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
England
Contract vacancies in England with a recognized job title 89838 92421 99413
% of contract IT jobs with a recognized job title 94.76% 94.75% 95.00%
Number of daily rates quoted 59916 60828 64292
England median daily rate £450 £425 £413
Median daily rate % change year-on-year +5.88% +3.03% +3.13%
10th Percentile £263 £256 £250
90th Percentile £630 £600 £600
UK median daily rate £450 £425 £400
% change year-on-year +5.88% +6.25% -
Number of hourly rates quoted 2650 3012 3838
England median hourly rate £18.50 £18.50 £18.00
Median hourly rate % change year-on-year - +2.78% +9.09%
10th Percentile £10.96 £10.50 £10.50
90th Percentile £47.85 £46.94 £45.00
UK median hourly rate £18.69 £18.00 £18.00
% change year-on-year +3.81% - +9.09%

3rd Line Support Analyst
Job Vacancy Trend in England

Job postings that featured 3rd Line Support Analyst in the job title as a percentage of all IT jobs advertised in England.

Job vacancy trend for 3rd Line Support Analyst in England

3rd Line Support Analyst
Contractor Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing 3rd Line Support Analyst in England.

Contractor daily rate trend for 3rd Line Support Analyst in England

3rd Line Support Analyst
Contractor Daily Rate Histogram in England

The daily rate distribution of IT jobs citing 3rd Line Support Analyst in England over the 6 months to 24 November 2017.

Contractor daily rate histogram for 3rd Line Support Analyst in England

3rd Line Support Analyst
Contractor Hourly Rate Trend in England

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing 3rd Line Support Analyst in England.

Contractor hourly rate trend for 3rd Line Support Analyst in England

3rd Line Support Analyst
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 3rd Line Support Analyst within the England region over the 6 months to 24 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +15 40 £300 +7.14% 5
North of England +55 9 £219 -12.50% 3
South East +6 9 £375 +20.00% 2
East of England +3 9 £200 -33.33% 1
North West +32 6 £125 -19.35% 1
Midlands +30 5 £350 +6.06% 3
West Midlands +20 5 £350 +6.06% 1
South West -1 5 £250 -10.71%
Yorkshire +23 3 £318 +17.59% 2
3rd Line Support Analyst
UK

3rd Line Support Analyst Skill Set
Top 30 Co-occurring IT Skills in England

For the 6 months to 24 November 2017, 3rd Line Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region featuring 3rd Line Support Analyst in the job title.

1 69 (89.61%) Windows
2 42 (54.55%) Windows Server
3 38 (49.35%) Active Directory
4 34 (44.16%) VMware
5 32 (41.56%) Microsoft
5 32 (41.56%) Windows Server 2012
6 30 (38.96%) Office 365
7 29 (37.66%) Finance
8 26 (33.77%) Windows Server 2008
9 23 (29.87%) Citrix
10 20 (25.97%) Windows 7
11 19 (24.68%) VMware Infrastructure
11 19 (24.68%) Microsoft Office
12 18 (23.38%) Windows Server 2003
13 17 (22.08%) PowerShell
13 17 (22.08%) SAN
13 17 (22.08%) MS Exchange
14 14 (18.18%) ITIL
15 13 (16.88%) Microsoft Certification
16 11 (14.29%) HP
17 10 (12.99%) Windows 10
18 9 (11.69%) Windows 8
18 9 (11.69%) Hyper-V
18 9 (11.69%) Banking
18 9 (11.69%) Cisco
18 9 (11.69%) DNS
18 9 (11.69%) IIS
18 9 (11.69%) VBScript
18 9 (11.69%) LAN
18 9 (11.69%) WAN

3rd Line Support Analyst Skill Set
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 17 (22.08%) MS Exchange
2 9 (11.69%) IIS
3 8 (10.39%) Exchange Server 2010
4 4 (5.19%) Skype for Business
5 3 (3.90%) Exchange Server 2003
5 3 (3.90%) Exchange Server 2013
5 3 (3.90%) IBM Notes
5 3 (3.90%) SharePoint
6 2 (2.60%) Blackberry Enterprise Server
Applications
1 19 (24.68%) Microsoft Office
2 1 (1.30%) MS Visio
Business Applications
1 2 (2.60%) Remedy ITSM
2 1 (1.30%) Dynamics CRM
Cloud Services
1 30 (38.96%) Office 365
2 8 (10.39%) Microsoft Azure
3 6 (7.79%) Amazon AWS
4 3 (3.90%) Mimecast
Communications & Networking
1 17 (22.08%) SAN
2 9 (11.69%) DHCP
2 9 (11.69%) DNS
2 9 (11.69%) LAN
2 9 (11.69%) WAN
3 8 (10.39%) TCP/IP
4 7 (9.09%) Firewall
5 5 (6.49%) Network Security
5 5 (6.49%) VLAN
6 3 (3.90%) HTTP
6 3 (3.90%) NAS
6 3 (3.90%) VoIP
6 3 (3.90%) VSAN
6 3 (3.90%) Wireshark
7 2 (2.60%) Ethernet
7 2 (2.60%) Internet
7 2 (2.60%) PSTN
7 2 (2.60%) SSL
7 2 (2.60%) Wi-Fi
7 2 (2.60%) Wireless
Database & Business Intelligence
1 6 (7.79%) SQL Server
2 1 (1.30%) SQL Server 2008
2 1 (1.30%) SQL Server 2012
General
1 29 (37.66%) Finance
2 9 (11.69%) Banking
3 3 (3.90%) Investment Banking
3 3 (3.90%) Manufacturing
3 3 (3.90%) Telecoms
4 2 (2.60%) Back Office
4 2 (2.60%) Online Betting
4 2 (2.60%) Publishing
5 1 (1.30%) Advertising
5 1 (1.30%) Front Office
5 1 (1.30%) Retail
Libraries, Frameworks & Software Standards
1 7 (9.09%) Web Services
2 1 (1.30%) .NET
2 1 (1.30%) CSS
2 1 (1.30%) HTML
2 1 (1.30%) Software Packaging
Miscellaneous
1 8 (10.39%) Virtual Team
2 5 (6.49%) Data Centre
3 4 (5.19%) Blackberry
4 3 (3.90%) Client/Server
4 3 (3.90%) Video Conferencing
5 2 (2.60%) Greenfield Project
5 2 (2.60%) iPhone
5 2 (2.60%) Mobile App
5 2 (2.60%) Private Cloud
6 1 (1.30%) Analytical Skills
6 1 (1.30%) AS400
6 1 (1.30%) IBM Mainframe
6 1 (1.30%) Mainframe
Operating Systems
1 69 (89.61%) Windows
2 42 (54.55%) Windows Server
3 32 (41.56%) Windows Server 2012
4 26 (33.77%) Windows Server 2008
5 20 (25.97%) Windows 7
6 18 (23.38%) Windows Server 2003
7 10 (12.99%) Windows 10
8 9 (11.69%) Windows 8
9 4 (5.19%) Linux
10 3 (3.90%) Apple iOS
11 1 (1.30%) CatOS
11 1 (1.30%) OS/390
11 1 (1.30%) Red Hat Enterprise Linux
11 1 (1.30%) Unix
Processes & Methodologies
1 14 (18.18%) ITIL
2 7 (9.09%) Capacity Planning
3 6 (7.79%) Change Management
3 6 (7.79%) ITIL V3
4 4 (5.19%) Break/Fix
4 4 (5.19%) Migration
4 4 (5.19%) Time Management
5 3 (3.90%) Agile Software Development
5 3 (3.90%) Asset Management
5 3 (3.90%) Cybersecurity
5 3 (3.90%) Desktop Virtualisation
5 3 (3.90%) Kalman Filter
5 3 (3.90%) Statistics
6 2 (2.60%) Application Packaging
6 2 (2.60%) Continuous Improvement
6 2 (2.60%) Document Management
6 2 (2.60%) Problem Management
6 2 (2.60%) Server Monitoring
6 2 (2.60%) Service Management
6 2 (2.60%) Validation
Programming Languages
1 17 (22.08%) PowerShell
2 9 (11.69%) VBScript
3 7 (9.09%) VB
4 5 (6.49%) SQL
5 2 (2.60%) C
5 2 (2.60%) Java
Qualifications
1 13 (16.88%) Microsoft Certification
2 8 (10.39%) Citrix Certification
2 8 (10.39%) MCSE
3 6 (7.79%) MCP
4 5 (6.49%) MCSA
5 3 (3.90%) Degree
5 3 (3.90%) ITIL Certification
5 3 (3.90%) MCDST
5 3 (3.90%) Network+ Certification
6 2 (2.60%) A+ Certification
6 2 (2.60%) ACDT
6 2 (2.60%) ACHDS
6 2 (2.60%) ACTC
6 2 (2.60%) CCA
6 2 (2.60%) MCITP
6 2 (2.60%) MCSM
6 2 (2.60%) VMware Certified Professional (VCP)
7 1 (1.30%) CCNA
7 1 (1.30%) CCNP
7 1 (1.30%) Cisco Certification
Quality Assurance & Compliance
1 2 (2.60%) SLA
System Software
1 38 (49.35%) Active Directory
2 19 (24.68%) VMware Infrastructure
3 9 (11.69%) Hyper-V
4 8 (10.39%) vSphere
5 7 (9.09%) VMware ESXi
5 7 (9.09%) XenApp
6 3 (3.90%) XenDesktop
7 2 (2.60%) Virtual Servers
8 1 (1.30%) Terminal Server
8 1 (1.30%) Virtual Desktop
Systems Management
1 6 (7.79%) SCCM
2 3 (3.90%) NetBackup
3 2 (2.60%) Microsoft Clustering
3 2 (2.60%) Systems Management Server (SMS)
3 2 (2.60%) vRealize
3 2 (2.60%) WSUS
4 1 (1.30%) BMC PATROL
4 1 (1.30%) Norton AntiVirus
4 1 (1.30%) SCOrch
4 1 (1.30%) SCSM
4 1 (1.30%) Tivoli
4 1 (1.30%) Tivoli NetView
Vendors
1 34 (44.16%) VMware
2 32 (41.56%) Microsoft
3 23 (29.87%) Citrix
4 11 (14.29%) HP
5 9 (11.69%) Cisco
6 6 (7.79%) IBM
7 5 (6.49%) Apple
8 4 (5.19%) Avaya
8 4 (5.19%) Oracle
9 3 (3.90%) Bloomberg
9 3 (3.90%) Lotus
9 3 (3.90%) Reuters
10 2 (2.60%) BMC
10 2 (2.60%) NetApp
10 2 (2.60%) Polycom
10 2 (2.60%) Remedy
11 1 (1.30%) Kaseya
11 1 (1.30%) Kaspersky
11 1 (1.30%) MobileIron
11 1 (1.30%) SolarWinds