The median annual salary for a 3rd Line Support Analyst was £35,000 in advertised job vacancies in England during the 3 months to 26 April 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Third Line Support Analyst
UK / England
3 months to
26 Apr 2017
Same period 2016 Same period 2015
Rank 727 724 783
Rank change year-on-year -3 +59  
Permanent jobs requiring a 3rd Line Support Analyst 112 214 176
As % of all permanent IT jobs advertised in England 0.14% 0.22% 0.17%
As % of the Job Titles category 0.14% 0.23% 0.18%
Number of salaries quoted 96 194 161
Median salary £35,000 £35,250 £35,000
Median salary % change year-on-year -0.70% +0.71%  
90% offered a salary of more than £27,500 £29,000 £30,000
10% offered a salary of more than £42,500 £50,000 £50,000
UK excluding London median salary £32,500 £35,000 £33,000
% change year-on-year -7.14% +6.06%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in England. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
England
Permanent job vacancies with a job title containing a recognized job role 78220 94077 100270
As % of all permanent IT job vacancies advertised in England 96.33% 96.38% 96.60%
Number of salaries quoted 65477 79777 82622
Median salary £47,000 £47,000 £45,000
Median salary % change year-on-year - +4.44%  
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

3rd Line Support Analyst
Job Vacancy Trend in England

The job posting trend of jobs advertised in England that featured 3rd Line Support Analyst in the job title.

Job vacancy trend for 3rd Line Support Analyst in England

3rd Line Support Analyst
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support Analyst in England.

Salary trend for 3rd Line Support Analyst in England

3rd Line Support Analyst
Salary Histogram in England

The salary distribution of IT jobs citing 3rd Line Support Analyst in England over the 3 months to 26 April 2017.

Salary histogram for 3rd Line Support Analyst in England

3rd Line Support Analyst
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Support Analyst within the England region over the 3 months to 26 April 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +47 37 £38,123 -0.98% 1
North West -14 25 £32,500 -7.14% 1
South East +10 19 £32,000 -8.57% 5
South West +15 9 £27,500 -45.00%
West Midlands 0 8 £30,000 -14.28%
Yorkshire +20 7 £37,500 +5.63%
East of England +3 6 £40,000 +29.03% 1
North East - 1 £31,000 -
3rd Line Support Analyst
UK

3rd Line Support Analyst Skill Set
Top 30 Co-occurring IT Skills in England

For the 6 months to 26 April 2017, 3rd Line Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring 3rd Line Support Analyst in the job title.

1 156 (75.00%) Active Directory
2 142 (68.27%) Windows
3 122 (58.65%) VMware
4 118 (56.73%) Microsoft
5 88 (42.31%) Windows Server
6 67 (32.21%) MS Exchange
7 65 (31.25%) LAN
7 65 (31.25%) VMware Infrastructure
8 64 (30.77%) SQL
9 63 (30.29%) ITIL
10 62 (29.81%) Cisco
11 61 (29.33%) WAN
12 57 (27.40%) DNS
12 57 (27.40%) Citrix
12 57 (27.40%) Firewall
12 57 (27.40%) Windows Server 2008
13 56 (26.92%) DHCP
14 55 (26.44%) SAN
15 49 (23.56%) TCP/IP
16 43 (20.67%) Windows Server 2012
17 42 (20.19%) IIS
18 38 (18.27%) PowerShell
19 37 (17.79%) VLAN
19 37 (17.79%) Linux
20 36 (17.31%) Office 365
21 33 (15.87%) NetApp
21 33 (15.87%) SCCM
22 32 (15.38%) Microsoft Office
23 30 (14.42%) Cisco Certification
23 30 (14.42%) WSUS

3rd Line Support Analyst Skill Set
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 67 (32.21%) MS Exchange
2 42 (20.19%) IIS
3 22 (10.58%) SharePoint
4 18 (8.65%) Exchange Server 2010
5 8 (3.85%) Exchange Server 2007
5 8 (3.85%) Exchange Server 2013
5 8 (3.85%) Skype for Business
6 6 (2.88%) Confluence
7 2 (0.96%) CMS
8 1 (0.48%) Apache
8 1 (0.48%) Exchange Server 2003
8 1 (0.48%) IBM Notes
8 1 (0.48%) Tomcat
Applications
1 32 (15.38%) Microsoft Office
Business Applications
1 1 (0.48%) Dynamics CRM
1 1 (0.48%) Dynamics NAV
Cloud Services
1 36 (17.31%) Office 365
2 20 (9.62%) Microsoft Azure
3 15 (7.21%) Amazon AWS
3 15 (7.21%) SaaS
4 5 (2.40%) OneDrive
5 4 (1.92%) Azure Active Directory
5 4 (1.92%) IaaS
6 3 (1.44%) Mimecast
7 2 (0.96%) Dropbox
7 2 (0.96%) PaaS
7 2 (0.96%) Virtual Private Cloud
8 1 (0.48%) Cloud Computing
8 1 (0.48%) Dynamics 365
Communications & Networking
1 65 (31.25%) LAN
2 61 (29.33%) WAN
3 57 (27.40%) DNS
3 57 (27.40%) Firewall
4 56 (26.92%) DHCP
5 55 (26.44%) SAN
6 49 (23.56%) TCP/IP
7 37 (17.79%) VLAN
8 23 (11.06%) VoIP
9 13 (6.25%) Wi-Fi
10 11 (5.29%) NAS
11 10 (4.81%) Remote Desktop
12 8 (3.85%) VPN
13 7 (3.37%) Ethernet
13 7 (3.37%) Internet
13 7 (3.37%) Wireless
14 4 (1.92%) Cisco ASA
14 4 (1.92%) Cisco Wireless
15 3 (1.44%) Network Security
15 3 (1.44%) Skype
Database & Business Intelligence
1 27 (12.98%) SQL Server
2 8 (3.85%) SQL Server 2008
3 5 (2.40%) SQL Server 2005
4 2 (0.96%) Relational Database
5 1 (0.48%) Crystal Reports
5 1 (0.48%) DB2
5 1 (0.48%) SQL Server 2012
Development Applications
1 8 (3.85%) JIRA
2 3 (1.44%) Git (software)
2 3 (1.44%) Subversion
2 3 (1.44%) TortoiseSVN
2 3 (1.44%) Visual Studio
3 1 (0.48%) MSI
General
1 23 (11.06%) Finance
2 8 (3.85%) Manufacturing
3 6 (2.88%) Law
4 5 (2.40%) Banking
4 5 (2.40%) Telecoms
5 4 (1.92%) Advertising
6 2 (0.96%) Financial Institution
6 2 (0.96%) Legal
6 2 (0.96%) Marketing
6 2 (0.96%) Retail
7 1 (0.48%) Automotive
7 1 (0.48%) Back Office
Libraries, Frameworks & Software Standards
1 8 (3.85%) .NET
2 6 (2.88%) Flash
3 4 (1.92%) HTML
3 4 (1.92%) Middleware
3 4 (1.92%) Web Services
3 4 (1.92%) XML
4 3 (1.44%) Software Packaging
5 2 (0.96%) AngularJS
5 2 (0.96%) COM
Miscellaneous
1 12 (5.77%) Analytical Skills
1 12 (5.77%) Clustering
1 12 (5.77%) Driving Licence
2 9 (4.33%) Computer Science
2 9 (4.33%) Management Information System
3 8 (3.85%) Linux Command Line
4 6 (2.88%) Life Science
4 6 (2.88%) Video Conferencing
5 4 (1.92%) Data Centre
5 4 (1.92%) iSeries
6 3 (1.44%) Greenfield Project
7 2 (0.96%) BYOD
7 2 (0.96%) PKI
8 1 (0.48%) Blackberry
8 1 (0.48%) Enterprise Storage
8 1 (0.48%) EPoS
8 1 (0.48%) HP StoreVirtual
8 1 (0.48%) Replication
Operating Systems
1 142 (68.27%) Windows
2 88 (42.31%) Windows Server
3 57 (27.40%) Windows Server 2008
4 43 (20.67%) Windows Server 2012
5 37 (17.79%) Linux
6 17 (8.17%) Windows 7
7 11 (5.29%) Windows Server 2003
8 7 (3.37%) Windows 10
9 6 (2.88%) Mac OS X
10 5 (2.40%) Windows 8
11 2 (0.96%) AIX
11 2 (0.96%) Unix
11 2 (0.96%) Windows XP
12 1 (0.48%) Apple iOS
12 1 (0.48%) CentOS
12 1 (0.48%) Red Hat Enterprise Linux
12 1 (0.48%) Windows 2000 Server
Processes & Methodologies
1 63 (30.29%) ITIL
2 15 (7.21%) Service Management
3 11 (5.29%) Mentoring
4 10 (4.81%) Change Management
4 10 (4.81%) DevOps
5 9 (4.33%) Project Management
6 8 (3.85%) Kalman Filter
7 7 (3.37%) Disaster Recovery
7 7 (3.37%) Trend Analysis
8 6 (2.88%) Coaching
8 6 (2.88%) Configuration Management
8 6 (2.88%) Email Filtering
8 6 (2.88%) Incident Management
8 6 (2.88%) IT Strategy
8 6 (2.88%) Root Cause Analysis
8 6 (2.88%) Service Delivery
8 6 (2.88%) Time Management
9 5 (2.40%) System Testing
10 4 (1.92%) Agile Software Development
10 4 (1.92%) Wealth Management
Programming Languages
1 64 (30.77%) SQL
2 38 (18.27%) PowerShell
3 12 (5.77%) VBScript
4 9 (4.33%) C#
5 5 (2.40%) Bash Shell
5 5 (2.40%) Shell Script
6 4 (1.92%) Java
6 4 (1.92%) RPG
6 4 (1.92%) VB
7 3 (1.44%) Delphi
7 3 (1.44%) T-SQL
8 2 (0.96%) PHP
9 1 (0.48%) VB.NET
Qualifications
1 30 (14.42%) Cisco Certification
2 29 (13.94%) CCNA
3 24 (11.54%) Microsoft Certification
4 14 (6.73%) MCSE
5 12 (5.77%) VMware Certified Professional (VCP)
6 8 (3.85%) MCP
7 7 (3.37%) Degree
7 7 (3.37%) ITIL Certification
8 5 (2.40%) MCSA
9 3 (1.44%) MCITP
9 3 (1.44%) Security Cleared
10 2 (0.96%) A+ Certification
10 2 (0.96%) CompTIA Security+
10 2 (0.96%) MCTS
10 2 (0.96%) Network+ Certification
10 2 (0.96%) Security+ Certification
11 1 (0.48%) CCA
11 1 (0.48%) NCDA
11 1 (0.48%) PMI Certification
11 1 (0.48%) PMP
Quality Assurance & Compliance
1 22 (10.58%) SLA
2 3 (1.44%) PCI DSS
3 1 (0.48%) Sarbanes-Oxley
System Software
1 156 (75.00%) Active Directory
2 65 (31.25%) VMware Infrastructure
3 28 (13.46%) Hyper-V
4 26 (12.50%) vSphere
5 18 (8.65%) Terminal Services
5 18 (8.65%) XenApp
6 11 (5.29%) XenDesktop
7 9 (4.33%) VMware ESXi
8 6 (2.88%) VMware Server
8 6 (2.88%) VMware Workstation
9 4 (1.92%) Microsoft App-V
9 4 (1.92%) XenServer
10 3 (1.44%) Virtual Servers
11 1 (0.48%) BitLocker
11 1 (0.48%) Microsoft Virtual Server
11 1 (0.48%) Terminal Server
11 1 (0.48%) Virtual Desktop
11 1 (0.48%) Virtual Machines
11 1 (0.48%) VMware ESX
Systems Management
1 33 (15.87%) SCCM
2 30 (14.42%) WSUS
3 10 (4.81%) Opscode Chef
3 10 (4.81%) Puppet
4 7 (3.37%) SCOM
5 4 (1.92%) Jamf Pro
6 3 (1.44%) Opsview
7 2 (0.96%) Backup Exec
7 2 (0.96%) Cisco UCCX
7 2 (0.96%) McAfee ePO
8 1 (0.48%) AirWatch
8 1 (0.48%) HP SIM
8 1 (0.48%) Microsoft Data Protection Manager
8 1 (0.48%) Norton AntiVirus
8 1 (0.48%) SCDPM
8 1 (0.48%) SmoothWall
8 1 (0.48%) XenMobile
Vendors
1 122 (58.65%) VMware
2 118 (56.73%) Microsoft
3 62 (29.81%) Cisco
4 57 (27.40%) Citrix
5 33 (15.87%) NetApp
6 27 (12.98%) HP
7 23 (11.06%) Avaya
8 20 (9.62%) Dell
9 11 (5.29%) AppSense
10 9 (4.33%) EMC
11 8 (3.85%) Veeam
12 7 (3.37%) Zerto
13 6 (2.88%) Apple
13 6 (2.88%) Atlassian
13 6 (2.88%) SolarWinds
14 5 (2.40%) IBM
14 5 (2.40%) Symantec
15 4 (1.92%) CheckPoint
15 4 (1.92%) Mitel
15 4 (1.92%) MobileIron
Milton Keynes, Buckinghamshire
Interact Consulting
Salary: 28-35k
Posted: 2 days ago
Dagenham, Essex
MAPP - IT, Digital, Broadcasting & Media Recruitment Specialists
Salary: Up to £45,000 per annum basic + benefits
Posted: 5 days ago
Greater Manchester
ARC IT Recruitment Ltd
Salary: to 40k plus benefits
Posted: 4 days ago
Haywards Heath, West Sussex
ARC IT Recruitment Ltd
Salary: to 40k plus benefits
Posted: 4 days ago
Milton Keynes
Interquest - IQ Tech
Salary: £50000 per annum + Good benefits package
Posted: 8 days ago
Banbury, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: £35,000 per annum + on-call allowance + Bonus + Benefits
Posted: 4 days ago
Oxford, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: £35,000 per annum + on-call allowance + Bonus + Benefits
Posted: 4 days ago
Watford, Hertfordshire
Berkeley Square IT
Salary: £35000 - £45000 Per Annum
Posted: 6 days ago