The median contractor rate for a 3rd Line Support Analyst was £260 per day in advertised job vacancies during the 3 months to 27 June 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Third Line Support Analyst
UK
3 months to
27 Jun 2017
Same period 2016 Same period 2015
Rank 575 616 595
Rank change year-on-year +41 -21  
Contract jobs requiring a 3rd Line Support Analyst 35 38 47
As % of all contract IT jobs advertised in the UK 0.074% 0.070% 0.085%
As % of the Job Titles category 0.078% 0.074% 0.090%
Number of daily rates quoted 23 25 34
Median daily rate £260 £290 £279
Median daily rate % change year-on-year -10.34% +4.12%  
90% offered a daily rate of more than £158 £152 £182
10% offered a daily rate of more than £325 £402 £340
UK excluding London median daily rate £225 £313 £280
% change year-on-year -28.00% +11.60%  
Number of hourly rates quoted 2 2 0
Median hourly rate £28.25 £21.00 -
Median hourly rate % change year-on-year +34.52% -  
UK excluding London median hourly rate £28.25 - -

The next table is for comparison with the above and includes summary statistics for all job roles in contract job vacancies. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of contract jobs in our overall sample.

Contract IT Job Roles
UK
Contract job vacancies with a job title containing a recognized job role 44656 51218 52310
As % of all contract IT job vacancies advertised in the UK 94.78% 94.87% 94.84%
Number of daily rates quoted 28833 33387 32903
Median daily rate £438 £425 £400
Median daily rate % change year-on-year +2.94% +6.25%  
90% offered a daily rate of more than £275 £260 £245
10% offered a daily rate of more than £600 £600 £568
UK excluding London median daily rate £400 £400 £370
% change year-on-year - +8.10%  
Number of hourly rates quoted 1389 1533 1989
Median hourly rate £18.10 £17.50 £16.50
Median hourly rate % change year-on-year +3.42% +6.06%  
90% offered a hourly rate of more than £11.44 £11.00 £11.00
10% offered a hourly rate of more than £47.50 £44.00 £40.00
UK excluding London median hourly rate £17.50 £17.50 £16.14
% change year-on-year - +8.42%  

3rd Line Support Analyst
Job Vacancy Trend

The job posting trend of jobs advertised that featured 3rd Line Support Analyst in the job title.

Job vacancy trend for 3rd Line Support Analyst in the UK

3rd Line Support Analyst
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing 3rd Line Support Analyst.

Contractor daily rate trend for 3rd Line Support Analyst in the UK

3rd Line Support Analyst
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing 3rd Line Support Analyst over the 3 months to 27 June 2017.

Contractor daily rate histogram for 3rd Line Support Analyst in the UK

3rd Line Support Analyst
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing 3rd Line Support Analyst.

Contractor hourly rate trend for 3rd Line Support Analyst in the UK

3rd Line Support Analyst
Top 28 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 3rd Line Support Analyst within the UK over the 3 months to 27 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +20 32 £260 -9.56% 11
London +2 12 £300 +13.20% 2
South East +12 6 £260 -20.00% 4
City of London +3 6 £295 +18.00% 1
North West +22 5 £125 +4.16% 1
Manchester +17 5 £125 +4.16% 1
South West +8 5 £225 - 2
Bath - 3 £213 -
Somerset - 3 £213 -
West Midlands +20 2 £325 +58.53% 2
Cambridge +6 2 £200 -
Cambridgeshire +3 2 £200 -
East of England -2 2 £200 -31.62%
Milton Keynes - 2 £288 - 2
Birmingham - 2 £325 -
Buckinghamshire - 2 £288 - 3
Scotland +32 1 - - 1
Edinburgh +20 1 - -
West Sussex +13 1 - - 1
Hampshire +10 1 - -
Surrey +7 1 £260 -25.71%
Crawley -1 1 - -
Oxfordshire -7 1 - -
Cardiff - 1 £310 -
South Wales - 1 £310 -
Staines - 1 £260 -
Abingdon - 1 - -
Wales - 1 £310 -

3rd Line Support Analyst Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 27 June 2017, 3rd Line Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring 3rd Line Support Analyst in the job title.

1 46 (79.31%) Windows
2 33 (56.90%) Microsoft
2 33 (56.90%) Active Directory
3 27 (46.55%) Windows Server
4 20 (34.48%) VMware
5 15 (25.86%) Windows Server 2012
6 14 (24.14%) Microsoft Office
7 13 (22.41%) MS Exchange
7 13 (22.41%) Citrix
8 12 (20.69%) Office 365
8 12 (20.69%) SCCM
8 12 (20.69%) Windows Server 2008
9 11 (18.97%) PowerShell
9 11 (18.97%) DNS
9 11 (18.97%) LAN
9 11 (18.97%) DHCP
9 11 (18.97%) Finance
9 11 (18.97%) Windows 10
10 10 (17.24%) WAN
11 9 (15.52%) Hyper-V
11 9 (15.52%) VMware Infrastructure
11 9 (15.52%) SQL
11 9 (15.52%) Cisco
11 9 (15.52%) Firewall
12 8 (13.79%) HP
12 8 (13.79%) Windows 7
12 8 (13.79%) vSphere
13 7 (12.07%) XenApp
13 7 (12.07%) Microsoft Certification
13 7 (12.07%) IBM

3rd Line Support Analyst Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 13 (22.41%) MS Exchange
2 5 (8.62%) Exchange Server 2010
2 5 (8.62%) IIS
3 4 (6.90%) Exchange Server 2013
3 4 (6.90%) IBM Notes
4 3 (5.17%) SharePoint
5 2 (3.45%) Apache Solr
5 2 (3.45%) CMS
5 2 (3.45%) Skype for Business
5 2 (3.45%) Umbraco
5 2 (3.45%) WebSphere
6 1 (1.72%) Blackberry Enterprise Server
6 1 (1.72%) Confluence
6 1 (1.72%) Exchange Server 2003
Applications
1 14 (24.14%) Microsoft Office
2 3 (5.17%) MS Visio
Cloud Services
1 12 (20.69%) Office 365
2 4 (6.90%) Microsoft Azure
2 4 (6.90%) SaaS
3 2 (3.45%) Akamai
Communications & Networking
1 11 (18.97%) DHCP
1 11 (18.97%) DNS
1 11 (18.97%) LAN
2 10 (17.24%) WAN
3 9 (15.52%) Firewall
4 6 (10.34%) TCP/IP
5 5 (8.62%) Network Security
6 4 (6.90%) SAN
6 4 (6.90%) VLAN
7 2 (3.45%) NAS
7 2 (3.45%) Skype
8 1 (1.72%) Cisco ASA
8 1 (1.72%) Cisco Nexus
8 1 (1.72%) Internet
8 1 (1.72%) PBX
8 1 (1.72%) POP3
8 1 (1.72%) SMTP
8 1 (1.72%) Unified Communications
8 1 (1.72%) VoIP
8 1 (1.72%) VPN
Database & Business Intelligence
1 4 (6.90%) SQL Server
Development Applications
1 3 (5.17%) Team Foundation Server
2 2 (3.45%) JIRA
2 2 (3.45%) Visual Studio
3 1 (1.72%) Jenkins
General
1 11 (18.97%) Finance
2 3 (5.17%) Front Office
3 2 (3.45%) Manufacturing
3 2 (3.45%) Marketing
4 1 (1.72%) Advertising
4 1 (1.72%) Back Office
4 1 (1.72%) Banking
4 1 (1.72%) Legal
4 1 (1.72%) Online Betting
4 1 (1.72%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 2 (3.45%) .NET
1 2 (3.45%) ASP.NET
1 2 (3.45%) ASP.NET MVC
1 2 (3.45%) ASP.NET MVC 4
1 2 (3.45%) Software Packaging
2 1 (1.72%) Web Services
Miscellaneous
1 4 (6.90%) Data Centre
2 3 (5.17%) AS400
2 3 (5.17%) Client/Server
2 3 (5.17%) IBM Mainframe
2 3 (5.17%) Mainframe
2 3 (5.17%) Replication
2 3 (5.17%) Video Conferencing
3 2 (3.45%) Fat Client
3 2 (3.45%) Thin Client
4 1 (1.72%) Blackberry
4 1 (1.72%) Credit Risk
4 1 (1.72%) Enterprise Storage
4 1 (1.72%) iPhone
4 1 (1.72%) Life Science
4 1 (1.72%) Management Information System
4 1 (1.72%) Market Risk
4 1 (1.72%) NHS
4 1 (1.72%) Smartphone
4 1 (1.72%) Virtual Team
4 1 (1.72%) VxBlock/Vblock
Operating Systems
1 46 (79.31%) Windows
2 27 (46.55%) Windows Server
3 15 (25.86%) Windows Server 2012
4 12 (20.69%) Windows Server 2008
5 11 (18.97%) Windows 10
6 8 (13.79%) Windows 7
7 7 (12.07%) Windows Server 2003
8 3 (5.17%) Linux
8 3 (5.17%) OS/390
8 3 (5.17%) Unix
8 3 (5.17%) Windows 8
9 1 (1.72%) Apple iOS
9 1 (1.72%) Mac OS X
9 1 (1.72%) Windows 2000 Server
9 1 (1.72%) Windows XP
Processes & Methodologies
1 6 (10.34%) ITIL
2 5 (8.62%) Service Management
3 4 (6.90%) IT Strategy
3 4 (6.90%) Migration
4 3 (5.17%) Agile Software Development
4 3 (5.17%) Asset Management
4 3 (5.17%) Change Management
4 3 (5.17%) Performance Monitoring
4 3 (5.17%) Problem Management
4 3 (5.17%) Root Cause Analysis
4 3 (5.17%) Server Building
4 3 (5.17%) Service Delivery
4 3 (5.17%) Virtual Environments
5 2 (3.45%) Application Packaging
5 2 (3.45%) Application Performance Monitoring
5 2 (3.45%) Content Management
5 2 (3.45%) DevOps
5 2 (3.45%) Facilities Management
5 2 (3.45%) Kalman Filter
5 2 (3.45%) Server Monitoring
Programming Languages
1 11 (18.97%) PowerShell
2 9 (15.52%) SQL
3 2 (3.45%) C#
4 1 (1.72%) Bash Shell
Qualifications
1 7 (12.07%) Microsoft Certification
2 6 (10.34%) MCSA
3 5 (8.62%) CCNA
3 5 (8.62%) Cisco Certification
4 4 (6.90%) CCNP
4 4 (6.90%) SC Cleared
4 4 (6.90%) Security Cleared
4 4 (6.90%) VMware Certified Professional (VCP)
5 3 (5.17%) ACSP
5 3 (5.17%) HP AIS
5 3 (5.17%) Network+ Certification
6 2 (3.45%) MCSE
7 1 (1.72%) CCA
7 1 (1.72%) CCAA
7 1 (1.72%) Citrix Certification
7 1 (1.72%) ISEB
7 1 (1.72%) ISTQB Foundation Certification
7 1 (1.72%) ITIL Certification
7 1 (1.72%) MCP
7 1 (1.72%) SSCP
Quality Assurance & Compliance
1 7 (12.07%) SLA
2 1 (1.72%) Cyber Essentials
2 1 (1.72%) Dodd-Frank
2 1 (1.72%) GxP
2 1 (1.72%) PMO
System Software
1 33 (56.90%) Active Directory
2 9 (15.52%) Hyper-V
2 9 (15.52%) VMware Infrastructure
3 8 (13.79%) vSphere
4 7 (12.07%) XenApp
5 4 (6.90%) Virtual Desktop
6 3 (5.17%) Virtual Machines
7 2 (3.45%) Forefront TMG
7 2 (3.45%) UAG
7 2 (3.45%) VMware ESXi
7 2 (3.45%) XenDesktop
8 1 (1.72%) ISA Server
8 1 (1.72%) Microsoft App-V
8 1 (1.72%) Microsoft Virtual Server
8 1 (1.72%) Virtual Servers
8 1 (1.72%) VMware Server
8 1 (1.72%) VMware Workstation
Systems Management
1 12 (20.69%) SCCM
2 4 (6.90%) WSUS
3 3 (5.17%) BMC PATROL
3 3 (5.17%) SCOM
3 3 (5.17%) SCOrch
3 3 (5.17%) SCSM
3 3 (5.17%) Tivoli
3 3 (5.17%) Tivoli NetView
4 1 (1.72%) Cisco Prime
4 1 (1.72%) Dollar Universe
4 1 (1.72%) Norton AntiVirus
4 1 (1.72%) Symantec Endpoint Protection
4 1 (1.72%) vCenter Server
Vendors
1 33 (56.90%) Microsoft
2 20 (34.48%) VMware
3 13 (22.41%) Citrix
4 9 (15.52%) Cisco
5 8 (13.79%) HP
6 7 (12.07%) IBM
7 5 (8.62%) Juniper
8 4 (6.90%) Apple
8 4 (6.90%) Lotus
9 3 (5.17%) CheckPoint
9 3 (5.17%) NetApp
9 3 (5.17%) Oracle
10 2 (3.45%) AppSense
10 2 (3.45%) CommVault
10 2 (3.45%) Dynatrace
10 2 (3.45%) Forcepoint
10 2 (3.45%) Palo Alto
10 2 (3.45%) Remedy
10 2 (3.45%) Symantec
11 1 (1.72%) McAfee
Manchester, Lancashire
Oscar
Rate: £100 - £150 per day
Posted: 4 days ago