The median contractor rate for a 3rd Line Support Analyst was £300 per day in advertised job vacancies during the 3 months to 29 March 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Third Line Support Analyst
UK
3 months to
29 Mar 2017
Same period 2016 Same period 2015
Rank 582 614 556
Rank change year-on-year +32 -58  
Contract jobs requiring a 3rd Line Support Analyst 23 34 69
As % of all contract IT jobs advertised in the UK 0.051% 0.063% 0.13%
As % of the Job Titles category 0.054% 0.066% 0.14%
Number of daily rates quoted 13 21 36
Median daily rate £300 £250 £255
Median daily rate % change year-on-year +20.00% -1.96%  
90% offered a daily rate of more than £210 £200 £183
10% offered a daily rate of more than £440 £360 £333
UK excluding London median daily rate £300 £250 £256
% change year-on-year +20.00% -2.43%  
Number of hourly rates quoted 0 7 18
Median hourly rate - £17.50 £25.00
Median hourly rate % change year-on-year - -30.00%  
UK excluding London median hourly rate - £31.25 £25.00
% change year-on-year - +25.00%  

The next table is for comparison with the above and includes summary statistics for all job roles in contract job vacancies. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of contract jobs in our overall sample.

Contract IT Job Roles
UK
Contract job vacancies with a job title containing a recognized job role 42875 51263 50687
As % of all contract IT job vacancies advertised in the UK 94.79% 95.24% 94.83%
Number of daily rates quoted 27839 33245 30600
Median daily rate £425 £425 £400
Median daily rate % change year-on-year - +6.25%  
90% offered a daily rate of more than £260 £260 £238
10% offered a daily rate of more than £600 £600 £555
UK excluding London median daily rate £400 £388 £375
% change year-on-year +3.22% +3.33%  
Number of hourly rates quoted 1489 1590 2025
Median hourly rate £18.00 £18.75 £17.50
Median hourly rate % change year-on-year -4.00% +7.14%  
90% offered a hourly rate of more than £11.30 £11.30 £11.00
10% offered a hourly rate of more than £47.50 £47.83 £42.50
UK excluding London median hourly rate £17.50 £19.50 £17.00
% change year-on-year -10.25% +14.70%  

3rd Line Support Analyst
Job Vacancy Trend

The job posting trend of jobs advertised that featured 3rd Line Support Analyst in the job title.

Job vacancy trend for 3rd Line Support Analyst in the UK

3rd Line Support Analyst
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing 3rd Line Support Analyst.

Contractor daily rate trend for 3rd Line Support Analyst in the UK

3rd Line Support Analyst
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing 3rd Line Support Analyst over the 3 months to 29 March 2017.

Contractor daily rate histogram for 3rd Line Support Analyst in the UK

3rd Line Support Analyst
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing 3rd Line Support Analyst.

Contractor hourly rate trend for 3rd Line Support Analyst in the UK

3rd Line Support Analyst
Top 25 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 3rd Line Support Analyst within the UK over the 3 months to 29 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +37 21 £300 +20.00% 10
South East +16 9 £365 +82.50% 4
London +31 6 £275 -23.61% 3
Hampshire +15 4 £355 +77.50%
West Sussex +7 3 £400 - 1
East Midlands -7 3 £300 -14.28%
Crawley - 3 £400 - 1
North West +28 2 - - 2
Milton Keynes - 2 £330 - 1
Portsmouth - 2 £450 -
Winchester - 2 £258 -
Buckinghamshire - 2 £330 - 1
Northamptonshire - 2 £300 -
Scotland +28 1 £188 -
Manchester +16 1 - - 2
East of England -4 1 £300 -13.04%
Liverpool - 1 - -
Merseyside - 1 - -
Leicester - 1 - -
Kettering - 1 - -
Northampton - 1 £300 -
Colchester - 1 £300 -
Leicestershire - 1 - -
Essex - 1 £300 -
Edinburgh - 1 £188 -

3rd Line Support Analyst Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 29 March 2017, 3rd Line Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring 3rd Line Support Analyst in the job title.

1 30 (66.67%) Windows
2 24 (53.33%) Active Directory
3 23 (51.11%) Microsoft
4 20 (44.44%) Windows Server
5 16 (35.56%) VMware
6 15 (33.33%) Windows Server 2012
7 14 (31.11%) Windows Server 2008
8 11 (24.44%) VMware Infrastructure
8 11 (24.44%) PowerShell
9 9 (20.00%) SCCM
9 9 (20.00%) Citrix
9 9 (20.00%) LAN
10 8 (17.78%) MS Exchange
10 8 (17.78%) MS Excel
10 8 (17.78%) SQL
10 8 (17.78%) WAN
10 8 (17.78%) Hyper-V
11 7 (15.56%) XenApp
11 7 (15.56%) Windows Server 2003
11 7 (15.56%) Cisco
11 7 (15.56%) SQL Server
11 7 (15.56%) MS Office
12 6 (13.33%) ITIL
12 6 (13.33%) vSphere
13 5 (11.11%) SC Cleared
13 5 (11.11%) Security Cleared
13 5 (11.11%) Windows 10
13 5 (11.11%) Root Cause Analysis
13 5 (11.11%) Office 365
13 5 (11.11%) DNS

3rd Line Support Analyst Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (17.78%) MS Exchange
2 4 (8.89%) Skype for Business
3 3 (6.67%) Exchange Server 2010
4 2 (4.44%) Blackberry Enterprise Server
4 2 (4.44%) Exchange Server 2007
4 2 (4.44%) Exchange Server 2013
4 2 (4.44%) IIS
4 2 (4.44%) Office Communications Server
4 2 (4.44%) SharePoint
5 1 (2.22%) Confluence
5 1 (2.22%) IBM Notes
5 1 (2.22%) WebSphere
Applications
1 8 (17.78%) MS Excel
2 7 (15.56%) MS Office
3 1 (2.22%) MS PowerPoint
3 1 (2.22%) MS Visio
Business Applications
1 1 (2.22%) Dynamics CRM
Cloud Services
1 5 (11.11%) Office 365
2 4 (8.89%) Microsoft Azure
3 3 (6.67%) SaaS
4 2 (4.44%) Amazon AWS
4 2 (4.44%) GitHub
4 2 (4.44%) Mimecast
5 1 (2.22%) IaaS
5 1 (2.22%) PaaS
Communications & Networking
1 9 (20.00%) LAN
2 8 (17.78%) WAN
3 5 (11.11%) DHCP
3 5 (11.11%) DNS
3 5 (11.11%) Firewall
4 3 (6.67%) SAN
4 3 (6.67%) TCP/IP
4 3 (6.67%) Unified Communications
5 2 (4.44%) Cisco IPT
5 2 (4.44%) MPLS
5 2 (4.44%) Network Security
5 2 (4.44%) Skype
5 2 (4.44%) Wi-Fi
6 1 (2.22%) ADSL
6 1 (2.22%) PBX
6 1 (2.22%) VLAN
6 1 (2.22%) VoIP
6 1 (2.22%) VPN
6 1 (2.22%) WLAN
Database & Business Intelligence
1 7 (15.56%) SQL Server
2 2 (4.44%) BusinessObjects
2 2 (4.44%) SQL Server 2005
2 2 (4.44%) SQL Server 2012
3 1 (2.22%) OLAP
3 1 (2.22%) Oracle OLAP
3 1 (2.22%) Oracle OWB
Development Applications
1 2 (4.44%) JIRA
2 1 (2.22%) Jenkins
2 1 (2.22%) Team Foundation Server
General
1 5 (11.11%) Finance
2 4 (8.89%) Retail
3 2 (4.44%) Advertising
3 2 (4.44%) Banking
3 2 (4.44%) Marketing
4 1 (2.22%) Back Office
4 1 (2.22%) Manufacturing
4 1 (2.22%) Online Betting
4 1 (2.22%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 2 (4.44%) .NET
1 2 (4.44%) Software Packaging
1 2 (4.44%) Web Services
2 1 (2.22%) .NET Framework
2 1 (2.22%) AngularJS
2 1 (2.22%) ASP.NET
2 1 (2.22%) jQuery
2 1 (2.22%) WCF
2 1 (2.22%) XML
Miscellaneous
1 4 (8.89%) Analytical Skills
1 4 (8.89%) Data Centre
2 3 (6.67%) Replication
3 2 (4.44%) Blackberry
3 2 (4.44%) Clustering
4 1 (2.22%) Credit Risk
4 1 (2.22%) Digital Signage
4 1 (2.22%) Enterprise Storage
4 1 (2.22%) Fat Client
4 1 (2.22%) iPad
4 1 (2.22%) iPhone
4 1 (2.22%) Life Science
4 1 (2.22%) Market Risk
4 1 (2.22%) Smartphone
4 1 (2.22%) Thin Client
Operating Systems
1 30 (66.67%) Windows
2 20 (44.44%) Windows Server
3 15 (33.33%) Windows Server 2012
4 14 (31.11%) Windows Server 2008
5 7 (15.56%) Windows Server 2003
6 5 (11.11%) Windows 10
7 3 (6.67%) Linux
7 3 (6.67%) Windows 7
8 2 (4.44%) Apple iOS
8 2 (4.44%) Unix
9 1 (2.22%) AIX
9 1 (2.22%) Mac OS
9 1 (2.22%) Mac OS X
9 1 (2.22%) Windows 2000
9 1 (2.22%) Windows 2000 Server
9 1 (2.22%) Windows XP
Processes & Methodologies
1 6 (13.33%) ITIL
2 5 (11.11%) Change Management
2 5 (11.11%) Root Cause Analysis
2 5 (11.11%) Service Management
3 4 (8.89%) Server Building
4 3 (6.67%) Agile Software Development
4 3 (6.67%) Network Management
4 3 (6.67%) Problem Management
5 2 (4.44%) Application Packaging
5 2 (4.44%) Configuration Management
5 2 (4.44%) Customer Requirements
5 2 (4.44%) Email Management
5 2 (4.44%) Facilities Management
5 2 (4.44%) Infrastructure Management
5 2 (4.44%) Migration
5 2 (4.44%) PRINCE2
5 2 (4.44%) Stakeholder Management
6 1 (2.22%) Collateral Management
6 1 (2.22%) IT Strategy
6 1 (2.22%) Virtual Environments
Programming Languages
1 11 (24.44%) PowerShell
2 8 (17.78%) SQL
3 2 (4.44%) T-SQL
4 1 (2.22%) C#
4 1 (2.22%) JavaScript
4 1 (2.22%) PL/SQL
4 1 (2.22%) Shell Script
Qualifications
1 5 (11.11%) Microsoft Certification
1 5 (11.11%) SC Cleared
1 5 (11.11%) Security Cleared
2 4 (8.89%) CCNA
2 4 (8.89%) Cisco Certification
3 3 (6.67%) MCSA
3 3 (6.67%) MCSE
4 2 (4.44%) CCNP
5 1 (2.22%) MCITP
5 1 (2.22%) MCP
5 1 (2.22%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 4 (8.89%) SLA
2 1 (2.22%) Cyber Essentials
2 1 (2.22%) Dodd-Frank
2 1 (2.22%) GxP
2 1 (2.22%) PMO
System Software
1 24 (53.33%) Active Directory
2 11 (24.44%) VMware Infrastructure
3 8 (17.78%) Hyper-V
4 7 (15.56%) XenApp
5 6 (13.33%) vSphere
6 4 (8.89%) VMware ESXi
7 3 (6.67%) Virtual Machines
8 2 (4.44%) Forefront TMG
8 2 (4.44%) UAG
8 2 (4.44%) VMware Server
8 2 (4.44%) XenDesktop
8 2 (4.44%) XenServer
9 1 (2.22%) ISA Server
9 1 (2.22%) Virtual Desktop
9 1 (2.22%) Virtual Servers
9 1 (2.22%) VMware Workstation
Systems Management
1 9 (20.00%) SCCM
2 4 (8.89%) WSUS
3 3 (6.67%) SCOM
4 2 (4.44%) MIMEsweeper
4 2 (4.44%) Symantec Enterprise Vault
5 1 (2.22%) Backup Exec
5 1 (2.22%) Dollar Universe
5 1 (2.22%) Norton AntiVirus
Vendors
1 23 (51.11%) Microsoft
2 16 (35.56%) VMware
3 9 (20.00%) Citrix
4 7 (15.56%) Cisco
5 5 (11.11%) HP
6 3 (6.67%) Juniper
6 3 (6.67%) Symantec
7 2 (4.44%) Apple
7 2 (4.44%) AppSense
7 2 (4.44%) CheckPoint
7 2 (4.44%) Clearswift
7 2 (4.44%) CommVault
7 2 (4.44%) Dell
7 2 (4.44%) Forcepoint
7 2 (4.44%) Palo Alto
7 2 (4.44%) Remedy
7 2 (4.44%) Veeam
8 1 (2.22%) Acronis
8 1 (2.22%) MobileIron
8 1 (2.22%) ServiceNow
Crawley, West Sussex
ARC IT Recruitment Ltd
Rate: Competitive
Posted: 5 days ago