The following table provides summary statistics for contract job vacancies advertised in England with a requirement for Cisco IPCC skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Cisco IPCC over the 3 months to 28 March 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Cisco IP Contact Center (IPCC)
UK / England
3 months to
28 Mar 2017
Same period 2016 Same period 2015
Rank 574 612 575
Rank change year-on-year +38 -37  
Contract jobs citing Cisco IPCC 9 2 30
As % of all contract IT jobs advertised in England 0.022% 0.004% 0.061%
As % of the Systems Management category 0.22% 0.043% 0.72%
Number of daily rates quoted 4 1 16
Median daily rate £438 £290 £400
Median daily rate % change year-on-year +50.86% -27.50%  
90% offered a daily rate of more than £238 £290 £289
10% offered a daily rate of more than £450 £290 £555
UK excluding London median daily rate £425 - £550
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate - - -

Cisco IPCC is in the systems management skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in England with a requirement for systems management skills.

Systems Management Skills
England
Contract job vacancies with a requirement for systems management skills 4145 4606 4157
As % of all contract IT job vacancies advertised in England 9.96% 9.32% 8.47%
Number of daily rates quoted 2795 2950 2485
Median daily rate £475 £450 £425
Median daily rate % change year-on-year +5.55% +5.88%  
90% offered a daily rate of more than £318 £310 £275
10% offered a daily rate of more than £600 £550 £550
UK excluding London median daily rate £425 £400 £375
% change year-on-year +6.25% +6.66%  
Number of hourly rates quoted 88 124 169
Median hourly rate £25.00 £22.50 £20.19
Median hourly rate % change year-on-year +11.11% +11.46%  
90% offered a hourly rate of more than £14.00 £12.89 £13.00
10% offered a hourly rate of more than £47.00 £55.00 £37.65
UK excluding London median hourly rate £19.00 £22.50 £20.50
% change year-on-year -15.55% +9.75%  

Cisco IPCC
Job Vacancy Trend in England

The job posting trend of jobs advertised in England citing Cisco IPCC as a proportion of all contract or permanent IT jobs with a match in the Systems Management category.

Job vacancy trend for Cisco IPCC in England

Cisco IPCC
Contractor Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Cisco IPCC in England.

Contractor daily rate trend for Cisco IPCC in England

Cisco IPCC
Contractor Daily Rate Histogram in England

The daily rate distribution of IT jobs citing Cisco IPCC in England over the 3 months to 28 March 2017.

Contractor daily rate histogram for Cisco IPCC in England

Cisco IPCC
Contractor Hourly Rate Trend in England

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Cisco IPCC in England.

Contractor hourly rate trend for Cisco IPCC in England

Cisco IPCC
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Cisco IPCC within the England region over the 3 months to 28 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +26 3 £450 +55.17%
South East +15 3 £291 -
North East - 3 - -
Cisco IPCC
UK

For the 6 months to 28 March 2017, IT contractor jobs citing Cisco IPCC also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region with a requirement for Cisco IPCC.

1 9 (60.00%) Cisco
1 9 (60.00%) Cisco CUCM
2 8 (53.33%) IVR
3 6 (40.00%) HP
3 6 (40.00%) CTI
3 6 (40.00%) ITIL
3 6 (40.00%) Cisco ICM Scripting
3 6 (40.00%) Cisco ICM
3 6 (40.00%) ISTQB
4 5 (33.33%) Cisco IPT
4 5 (33.33%) WFM
4 5 (33.33%) Cisco UCCE
4 5 (33.33%) ISTQB Advanced Certification
4 5 (33.33%) Functional Testing
4 5 (33.33%) Test Scripting
4 5 (33.33%) CRM
4 5 (33.33%) IP Telephony
5 4 (26.67%) Change Management
5 4 (26.67%) Telecoms
5 4 (26.67%) LAN
5 4 (26.67%) BCP
5 4 (26.67%) Microsoft
5 4 (26.67%) WAN
5 4 (26.67%) Verint
6 3 (20.00%) NICE Systems
6 3 (20.00%) Cisco UCCX
6 3 (20.00%) HP Quality Center
6 3 (20.00%) Continuous Improvement
6 3 (20.00%) MS Office
7 2 (13.33%) SQL

Cisco IPCC
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (6.67%) Skype for Business
Applications
1 3 (20.00%) MS Office
2 2 (13.33%) MS Excel
Communications & Networking
1 6 (40.00%) Cisco ICM
1 6 (40.00%) CTI
2 5 (33.33%) Cisco IPT
2 5 (33.33%) IP Telephony
3 4 (26.67%) LAN
3 4 (26.67%) WAN
4 2 (13.33%) PBX
5 1 (6.67%) H.323
5 1 (6.67%) MGCP
5 1 (6.67%) Skype
General
1 4 (26.67%) Telecoms
Job Titles
1 6 (40.00%) Analyst
1 6 (40.00%) Test Analyst
2 5 (33.33%) Telephony Analyst
3 4 (26.67%) Cisco Specialist
3 4 (26.67%) IP Specialist
4 3 (20.00%) Cisco IPT Specialist
4 3 (20.00%) Telephony Specialist
4 3 (20.00%) Voice Engineer
5 2 (13.33%) Cisco Analyst
5 2 (13.33%) Functional Analyst
5 2 (13.33%) Functional Test Analyst
5 2 (13.33%) Lead Test Analyst
5 2 (13.33%) PBX Engineer
5 2 (13.33%) Test Leader
6 1 (6.67%) Cisco Consultant
6 1 (6.67%) Cisco Voice Engineer
6 1 (6.67%) CRM Analyst
6 1 (6.67%) ERP Analyst
6 1 (6.67%) Trainee
6 1 (6.67%) Voice Support Engineer
Miscellaneous
1 8 (53.33%) IVR
Processes & Methodologies
1 6 (40.00%) Cisco ICM Scripting
1 6 (40.00%) ITIL
2 5 (33.33%) CRM
2 5 (33.33%) Functional Testing
2 5 (33.33%) Test Scripting
2 5 (33.33%) WFM
3 4 (26.67%) BCP
3 4 (26.67%) Change Management
4 3 (20.00%) Continuous Improvement
5 2 (13.33%) Business Continuity
5 2 (13.33%) Business Continuity Planning
5 2 (13.33%) Defect Management
5 2 (13.33%) Project Management
5 2 (13.33%) Release Management
5 2 (13.33%) Stakeholder Management
5 2 (13.33%) Use Case
5 2 (13.33%) User Stories
6 1 (6.67%) ERP
6 1 (6.67%) Integration Testing
6 1 (6.67%) User Acceptance Testing
Programming Languages
1 2 (13.33%) SQL
Qualifications
1 6 (40.00%) ISTQB
2 5 (33.33%) ISTQB Advanced Certification
3 1 (6.67%) ISEB
3 1 (6.67%) ISTQB Foundation Certification
3 1 (6.67%) SC Cleared
3 1 (6.67%) Security Cleared
Quality Assurance & Compliance
1 2 (13.33%) SLA
System Software
1 1 (6.67%) VMware Infrastructure
Systems Management
1 9 (60.00%) Cisco CUCM
2 5 (33.33%) Cisco UCCE
3 3 (20.00%) Cisco UCCX
3 3 (20.00%) HP Quality Center
Vendors
1 9 (60.00%) Cisco
2 6 (40.00%) HP
3 4 (26.67%) Microsoft
3 4 (26.67%) Verint
4 3 (20.00%) NICE Systems
5 2 (13.33%) Nortel
6 1 (6.67%) VMware