Period
to 21 November 2017

The following table provides summary statistics for contract job vacancies advertised in England with a requirement for MCDST qualifications. Included is a benchmarking guide to the contractor rates offered over the 6 months to 21 November 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Microsoft Certified Desktop Support Technician (MCDST)
UK > England
6 months to
21 Nov 2017
Same period 2016 Same period 2015
Rank 778 804 797
Rank change year-on-year +26 -7 -23
Contract jobs citing MCDST 77 67 68
As % of all contract IT jobs advertised in England 0.081% 0.069% 0.066%
As % of the Qualifications category 0.43% 0.34% 0.33%
Number of daily rates quoted 50 32 23
England median daily rate £166 £140 £155
Median daily rate % change year-on-year +18.21% -9.68% +19.23%
10th Percentile £120 £120 £116
90th Percentile £351 £211 £425
UK median daily rate £140 £130 £155
% change year-on-year +7.69% -16.13% +19.23%
Number of hourly rates quoted 0 4 10
England median hourly rate - £13.00 £14.50
Median hourly rate % change year-on-year - -10.34% -6.45%
UK median hourly rate - £13.00 £14.50
% change year-on-year - -10.34% -5.17%

MCDST is in the Academic Qualifications and Professional Certifications category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in England with a requirement for academic qualifications or professional certifications.

All Academic and Professional Certifications
England
Contract vacancies requiring academic qualifications or professional certifications 17792 19904 20620
As % of all contract IT jobs advertised in England 18.76% 20.46% 19.87%
Number of daily rates quoted 10928 12418 12556
England median daily rate £425 £423 £400
Median daily rate % change year-on-year +0.59% +5.63% -
10th Percentile £230 £250 £250
90th Percentile £600 £594 £575
UK median daily rate £425 £413 £400
% change year-on-year +3.03% +3.13% +2.56%
Number of hourly rates quoted 826 767 995
England median hourly rate £25.00 £25.50 £24.00
Median hourly rate % change year-on-year -1.96% +6.25% +26.32%
10th Percentile £12.00 £12.14 £11.50
90th Percentile £50.00 £47.74 £48.75
UK median hourly rate £26.25 £26.00 £25.00
% change year-on-year +0.96% +4.00% +31.58%

MCDST
Job Vacancy Trend in England

Job postings citing MCDST as a percentage of all IT jobs advertised in England.

Job vacancy trend for MCDST in England

MCDST
Contractor Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing MCDST in England.

Contractor daily rate trend for MCDST in England

MCDST
Contractor Daily Rate Histogram in England

The daily rate distribution of IT jobs citing MCDST in England over the 6 months to 21 November 2017.

Contractor daily rate histogram for MCDST in England

MCDST
Contractor Hourly Rate Trend in England

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing MCDST in England.

Contractor hourly rate trend for MCDST in England

MCDST
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing MCDST within the England region over the 6 months to 21 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -17 39 £166 +10.33% 3
South East +9 21 £275 +111.54%
North of England +55 14 £140 +14.29% 2
Yorkshire +30 13 £160 +100.00% 1
Midlands +22 3 £140 - 1
East Midlands - 3 £140 -
North West +21 1 £140 -33.33% 1
MCDST
UK

For the 6 months to 21 November 2017, IT contractor jobs citing MCDST also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region with a requirement for MCDST.

1 77 (100.00%) Microsoft Certification
2 65 (84.42%) Windows
3 58 (75.32%) Windows 7
4 56 (72.73%) Active Directory
5 54 (70.13%) MCSE
6 50 (64.94%) Microsoft Office
7 47 (61.04%) MCP
8 44 (57.14%) Citrix
9 39 (50.65%) TCP/IP
10 38 (49.35%) Microsoft
10 38 (49.35%) ITIL
11 34 (44.16%) LAN
12 30 (38.96%) SCCM
13 29 (37.66%) Office 365
14 28 (36.36%) DNS
15 24 (31.17%) MCSA
15 24 (31.17%) Apple iOS
16 22 (28.57%) WAN
16 22 (28.57%) MS Exchange
16 22 (28.57%) Finance
17 21 (27.27%) DHCP
17 21 (27.27%) Blackberry
18 19 (24.68%) Exchange Server 2007
19 18 (23.38%) Network+ Certification
20 17 (22.08%) Wireless
20 17 (22.08%) Apple
21 16 (20.78%) Internet
21 16 (20.78%) Java
21 16 (20.78%) Oracle
21 16 (20.78%) ACHDS

MCDST
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 22 (28.57%) MS Exchange
2 19 (24.68%) Exchange Server 2007
3 10 (12.99%) IBM Notes
4 5 (6.49%) Skype for Business
5 3 (3.90%) CMS
5 3 (3.90%) Exchange Server 2010
6 2 (2.60%) Blackberry Enterprise Server
7 1 (1.30%) SharePoint
Applications
1 50 (64.94%) Microsoft Office
2 6 (7.79%) Microsoft Excel
3 1 (1.30%) Microsoft PowerPoint
3 1 (1.30%) MS Visio
Cloud Services
1 29 (37.66%) Office 365
2 2 (2.60%) Amazon AWS
Communications & Networking
1 39 (50.65%) TCP/IP
2 34 (44.16%) LAN
3 28 (36.36%) DNS
4 22 (28.57%) WAN
5 21 (27.27%) DHCP
6 17 (22.08%) Wireless
7 16 (20.78%) Internet
8 15 (19.48%) Ethernet
9 3 (3.90%) SAN
10 2 (2.60%) Cisco IOS
10 2 (2.60%) Skype
11 1 (1.30%) VPN
General
1 22 (28.57%) Finance
2 3 (3.90%) Banking
2 3 (3.90%) Billing
2 3 (3.90%) Law
2 3 (3.90%) Legal
2 3 (3.90%) Military
3 2 (2.60%) Retail
4 1 (1.30%) Automotive
4 1 (1.30%) Front Office
4 1 (1.30%) Telecoms
Job Titles
1 30 (38.96%) Desktop Support
2 19 (24.68%) Analyst
3 16 (20.78%) Desktop Engineer
4 14 (18.18%) Support Engineer
5 12 (15.58%) Service Desk Engineer
6 11 (14.29%) Desktop Support Engineer
7 10 (12.99%) 2nd Line Support
7 10 (12.99%) Support Analyst
8 8 (10.39%) Desktop Analyst
8 8 (10.39%) Service Analyst
8 8 (10.39%) Service Desk Analyst
8 8 (10.39%) Systems Engineer
9 7 (9.09%) Desktop Support Analyst
10 5 (6.49%) 2nd/3rd Line Support
10 5 (6.49%) 3rd Line Support
10 5 (6.49%) Desktop Technician
10 5 (6.49%) IT Support
11 4 (5.19%) Coordinator
12 3 (3.90%) Server Support
12 3 (3.90%) Technical Support
Miscellaneous
1 21 (27.27%) Blackberry
2 15 (19.48%) Client/Server
3 12 (15.58%) Analytical Skills
4 11 (14.29%) Management Information System
5 10 (12.99%) Video Conferencing
6 6 (7.79%) Driving Licence
7 5 (6.49%) Data Centre
8 4 (5.19%) Computer Science
8 4 (5.19%) Smartphone
9 3 (3.90%) e-Learning
10 2 (2.60%) iPad
10 2 (2.60%) iPhone
11 1 (1.30%) Replication
Operating Systems
1 65 (84.42%) Windows
2 58 (75.32%) Windows 7
3 24 (31.17%) Apple iOS
4 11 (14.29%) Windows 10
5 2 (2.60%) Android
5 2 (2.60%) Mac OS X
5 2 (2.60%) Windows Server 2008
6 1 (1.30%) Windows Server
Processes & Methodologies
1 38 (49.35%) ITIL
2 15 (19.48%) Change Management
2 15 (19.48%) Time Management
2 15 (19.48%) Validation
3 7 (9.09%) Coaching
3 7 (9.09%) Migration
4 6 (7.79%) ITIL V3
4 6 (7.79%) Service Delivery
5 5 (6.49%) Identity Management
6 4 (5.19%) Asset Management
7 3 (3.90%) Analytics
7 3 (3.90%) Document Management
7 3 (3.90%) Investment Management
7 3 (3.90%) Logistics
7 3 (3.90%) Mathematics
7 3 (3.90%) Process Improvement
8 2 (2.60%) ITSM
9 1 (1.30%) Configuration Management
9 1 (1.30%) PRINCE2
9 1 (1.30%) Project Management
Programming Languages
1 16 (20.78%) Java
2 3 (3.90%) C
3 1 (1.30%) SQL
Qualifications
1 77 (100.00%) Microsoft Certification
2 54 (70.13%) MCSE
3 47 (61.04%) MCP
4 24 (31.17%) MCSA
5 18 (23.38%) Network+ Certification
6 16 (20.78%) ACHDS
6 16 (20.78%) MCSM
7 15 (19.48%) A+ Certification
7 15 (19.48%) ACDT
7 15 (19.48%) ACTC
8 9 (11.69%) Degree
9 8 (10.39%) ITIL Certification
10 5 (6.49%) MCITP
11 4 (5.19%) Computer Science Degree
12 1 (1.30%) DBS Check
Quality Assurance & Compliance
1 10 (12.99%) SLA
System Software
1 56 (72.73%) Active Directory
2 16 (20.78%) Virtual Servers
3 10 (12.99%) XenApp
4 8 (10.39%) Virtual Desktop
5 7 (9.09%) VMware Infrastructure
6 1 (1.30%) Virtual Machines
6 1 (1.30%) vSphere
Systems Management
1 30 (38.96%) SCCM
Vendors
1 44 (57.14%) Citrix
2 38 (49.35%) Microsoft
3 17 (22.08%) Apple
4 16 (20.78%) Oracle
5 10 (12.99%) Lotus
6 8 (10.39%) Bloomberg
6 8 (10.39%) Reuters
6 8 (10.39%) Wyse
7 7 (9.09%) Cisco
7 7 (9.09%) VMware
8 5 (6.49%) ServiceNow
9 4 (5.19%) Avaya
10 3 (3.90%) Xerox
11 2 (2.60%) McAfee
11 2 (2.60%) MobileIron
11 2 (2.60%) Polycom
12 1 (1.30%) LANDesk
12 1 (1.30%) Remedy
12 1 (1.30%) Sophos