The following table provides summary statistics for contract job vacancies advertised in England with a requirement for MCDST qualifications. Included is a benchmarking guide to the contractor rates offered over the 3 months to 28 June 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Microsoft Certified Desktop Support Technician (MCDST)
UK / England
3 months to
28 Jun 2017
Same period 2016 Same period 2015
Rank 562 586 589
Rank change year-on-year +24 +3  
Contract jobs citing MCDST 21 34 33
As % of all contract IT jobs advertised in England 0.049% 0.069% 0.066%
As % of the Qualifications category 0.25% 0.32% 0.35%
Number of daily rates quoted 12 15 17
Median daily rate £150 £140 £140
Median daily rate % change year-on-year +7.14% -  
90% offered a daily rate of more than £140 £126 £118
10% offered a daily rate of more than £243 £225 £213
UK excluding London median daily rate £90 £130 £118
% change year-on-year -30.76% +10.63%  
Number of hourly rates quoted 1 0 3
Median hourly rate £18.26 - £17.00
UK excluding London median hourly rate £18.26 - £16.92

MCDST is in the academic qualifications and professional certifications category. The following table is for comparison with the above and provides summary statistics for all academic qualifications and professional certifications cited in contract job vacancies advertised in England.

Academic & Professional Certification
England
Contract job vacancies requiring academic qualifications or professional certifications 8346 10685 9435
As % of all contract IT job vacancies advertised in England 19.31% 21.61% 18.79%
Number of daily rates quoted 5013 6746 5597
Median daily rate £438 £400 £400
Median daily rate % change year-on-year +9.37% -  
90% offered a daily rate of more than £269 £255 £250
10% offered a daily rate of more than £575 £588 £550
UK excluding London median daily rate £400 £375 £375
% change year-on-year +6.66% -  
Number of hourly rates quoted 440 378 473
Median hourly rate £32.50 £28.00 £22.75
Median hourly rate % change year-on-year +16.07% +23.07%  
90% offered a hourly rate of more than £13.00 £12.50 £13.00
10% offered a hourly rate of more than £50.00 £47.83 £50.00
UK excluding London median hourly rate £33.00 £28.50 £24.12
% change year-on-year +15.78% +18.15%  

MCDST
Job Vacancy Trend in England

The job posting trend of jobs advertised in England citing MCDST as a proportion of all contract or permanent IT jobs with a match in the Qualifications category.

Job vacancy trend for MCDST in England

MCDST
Contractor Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing MCDST in England.

Contractor daily rate trend for MCDST in England

MCDST
Contractor Daily Rate Histogram in England

The daily rate distribution of IT jobs citing MCDST in England over the 3 months to 28 June 2017.

Contractor daily rate histogram for MCDST in England

MCDST
Contractor Hourly Rate Trend in England

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing MCDST in England.

Contractor hourly rate trend for MCDST in England

MCDST
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing MCDST within the England region over the 3 months to 28 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +9 9 £155 +3.33%
Yorkshire +20 4 £313 +212.50% 1
East Midlands - 4 £140 -
South East +19 3 - - 1
North West +21 1 £140 -
MCDST
UK

For the 6 months to 28 June 2017, IT contractor jobs citing MCDST also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region with a requirement for MCDST.

1 29 (100.00%) Microsoft Certification
2 21 (72.41%) Windows
3 19 (65.52%) Active Directory
4 18 (62.07%) Microsoft
5 14 (48.28%) MCP
6 13 (44.83%) MCSE
6 13 (44.83%) ITIL
7 12 (41.38%) Windows 7
8 11 (37.93%) Microsoft Office
9 9 (31.03%) Blackberry
9 9 (31.03%) TCP/IP
9 9 (31.03%) SCCM
10 8 (27.59%) Analytical Skills
10 8 (27.59%) MCSA
10 8 (27.59%) Citrix
10 8 (27.59%) A+ Certification
11 7 (24.14%) Cisco
11 7 (24.14%) Service Delivery
11 7 (24.14%) LAN
11 7 (24.14%) Management Information System
11 7 (24.14%) Wireless
11 7 (24.14%) Coaching
12 6 (20.69%) Skype for Business
12 6 (20.69%) Blackberry Enterprise Server
13 5 (17.24%) ITIL Certification
13 5 (17.24%) McAfee
13 5 (17.24%) SLA
13 5 (17.24%) Network+ Certification
13 5 (17.24%) ITIL V3
13 5 (17.24%) Office 365

MCDST
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (20.69%) Blackberry Enterprise Server
1 6 (20.69%) Skype for Business
2 3 (10.34%) MS Exchange
3 2 (6.90%) Exchange Server 2007
3 2 (6.90%) IBM Notes
3 2 (6.90%) IIS
3 2 (6.90%) SharePoint
4 1 (3.45%) CMS
4 1 (3.45%) Exchange Server 2010
Applications
1 11 (37.93%) Microsoft Office
2 3 (10.34%) Microsoft Excel
Business Applications
1 2 (6.90%) Dynamics CRM
Cloud Services
1 5 (17.24%) Office 365
Communications & Networking
1 9 (31.03%) TCP/IP
2 7 (24.14%) LAN
2 7 (24.14%) Wireless
3 4 (13.79%) Cisco IOS
3 4 (13.79%) WAN
4 3 (10.34%) DHCP
4 3 (10.34%) DNS
4 3 (10.34%) Ethernet
4 3 (10.34%) Internet
5 2 (6.90%) VoIP
5 2 (6.90%) VPN
6 1 (3.45%) IP Telephony
6 1 (3.45%) Network Security
6 1 (3.45%) SAN
6 1 (3.45%) Wi-Fi
Database & Business Intelligence
1 2 (6.90%) SQL Server
1 2 (6.90%) SQL Server 2008
Development Applications
1 2 (6.90%) CruiseControl
1 2 (6.90%) Team Foundation Server
1 2 (6.90%) TeamCity
1 2 (6.90%) Visual Studio Team System
General
1 3 (10.34%) Banking
1 3 (10.34%) Billing
1 3 (10.34%) Finance
1 3 (10.34%) Military
2 2 (6.90%) Local Government
2 2 (6.90%) Telecoms
3 1 (3.45%) Automotive
3 1 (3.45%) Law
3 1 (3.45%) Legal
Job Titles
1 10 (34.48%) Desktop Support
2 7 (24.14%) 2nd Line Support
2 7 (24.14%) Analyst
3 5 (17.24%) Desktop Engineer
3 5 (17.24%) Support Analyst
4 4 (13.79%) Coordinator
4 4 (13.79%) Service Desk Support
4 4 (13.79%) Technical Support
5 3 (10.34%) 2nd Line Technical Support
5 3 (10.34%) Desktop Analyst
5 3 (10.34%) Desktop Support Analyst
5 3 (10.34%) Desktop Support Engineer
5 3 (10.34%) Service Desk Coordinator
5 3 (10.34%) Support Engineer
6 2 (6.90%) Financial Analyst
6 2 (6.90%) Service Analyst
6 2 (6.90%) Service Desk Analyst
6 2 (6.90%) Systems Engineer
7 1 (3.45%) Senior Analyst
7 1 (3.45%) Server Support
Libraries, Frameworks & Software Standards
1 2 (6.90%) .NET
1 2 (6.90%) ASP.NET
1 2 (6.90%) WCF
1 2 (6.90%) WF
Miscellaneous
1 9 (31.03%) Blackberry
2 8 (27.59%) Analytical Skills
3 7 (24.14%) Management Information System
4 4 (13.79%) Computer Science
4 4 (13.79%) Video Conferencing
5 3 (10.34%) Client/Server
5 3 (10.34%) e-Learning
5 3 (10.34%) Handset
6 2 (6.90%) Clustering
6 2 (6.90%) iPad
7 1 (3.45%) Data Centre
7 1 (3.45%) Smartphone
Operating Systems
1 21 (72.41%) Windows
2 12 (41.38%) Windows 7
3 4 (13.79%) Android
3 4 (13.79%) Windows Server
4 3 (10.34%) Apple iOS
5 2 (6.90%) Windows Server 2008
5 2 (6.90%) Windows Vista
5 2 (6.90%) Windows XP
6 1 (3.45%) Windows 10
6 1 (3.45%) Windows 8
Processes & Methodologies
1 13 (44.83%) ITIL
2 7 (24.14%) Coaching
2 7 (24.14%) Service Delivery
3 5 (17.24%) ITIL V3
4 4 (13.79%) ITSM
5 3 (10.34%) Analytics
5 3 (10.34%) Change Management
5 3 (10.34%) Document Management
5 3 (10.34%) Logistics
5 3 (10.34%) Mathematics
5 3 (10.34%) Process Improvement
5 3 (10.34%) Time Management
5 3 (10.34%) Validation
6 2 (6.90%) Configuration Management
6 2 (6.90%) CRM
6 2 (6.90%) Database Mirroring
6 2 (6.90%) Network Management
6 2 (6.90%) Service Management
6 2 (6.90%) Virtual Environments
7 1 (3.45%) Migration
Programming Languages
1 3 (10.34%) C
2 2 (6.90%) C#
2 2 (6.90%) Java
2 2 (6.90%) PowerShell
2 2 (6.90%) SQL
Qualifications
1 29 (100.00%) Microsoft Certification
2 14 (48.28%) MCP
3 13 (44.83%) MCSE
4 8 (27.59%) A+ Certification
4 8 (27.59%) MCSA
5 5 (17.24%) ITIL Certification
5 5 (17.24%) Network+ Certification
6 4 (13.79%) Computer Science Degree
6 4 (13.79%) Degree
7 3 (10.34%) ACDT
7 3 (10.34%) ACHDS
7 3 (10.34%) ACTC
7 3 (10.34%) MCITP
7 3 (10.34%) MCSM
8 2 (6.90%) CCNA
8 2 (6.90%) CCNP
8 2 (6.90%) Cisco Certification
8 2 (6.90%) MCDBA
8 2 (6.90%) MCTS
Quality Assurance & Compliance
1 5 (17.24%) SLA
System Software
1 19 (65.52%) Active Directory
2 3 (10.34%) Virtual Servers
3 2 (6.90%) Hyper-V
3 2 (6.90%) VMware Infrastructure
3 2 (6.90%) XenApp
4 1 (3.45%) Virtual Machines
Systems Management
1 9 (31.03%) SCCM
2 1 (3.45%) WSUS
Vendors
1 18 (62.07%) Microsoft
2 8 (27.59%) Citrix
3 7 (24.14%) Cisco
4 5 (17.24%) McAfee
5 4 (13.79%) MobileIron
5 4 (13.79%) Polycom
5 4 (13.79%) ServiceNow
6 3 (10.34%) Apple
6 3 (10.34%) Xerox
7 2 (6.90%) Lotus
7 2 (6.90%) Oracle
7 2 (6.90%) VMware
8 1 (3.45%) Adobe
8 1 (3.45%) Avaya
8 1 (3.45%) Remedy
8 1 (3.45%) Symantec