Period
to 20 November 2017

The following table provides summary statistics for permanent job vacancies advertised in England with a requirement for MCDST qualifications. Included is a benchmarking guide to the salaries offered over the 6 months to 20 November 2017 with a comparison to the same period in the previous 2 years.

Microsoft Certified Desktop Support Technician (MCDST)
UK > England
6 months to
20 Nov 2017
Same period 2016 Same period 2015
Rank 1035 1081 1131
Rank change year-on-year +46 +50 -35
Permanent jobs citing MCDST 115 116 157
As % of all permanent IT jobs advertised in England 0.068% 0.066% 0.076%
As % of the Qualifications category 0.28% 0.25% 0.28%
Number of salaries quoted 98 81 143
England median annual salary £25,000 £29,000 £24,500
Median salary % change year-on-year -13.79% +18.37% -
10th Percentile £19,878 £19,250 £19,350
90th Percentile £37,875 £41,250 £36,400
UK median annual salary £25,000 £29,500 £24,500
% change year-on-year -15.25% +20.41% -0.51%

MCDST is in the Academic Qualifications and Professional Certifications category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in England with a requirement for academic qualifications or professional certifications.

All Academic and Professional Certifications
England
Permanent vacancies requiring academic qualifications or professional certifications 40397 46198 56292
As % of all permanent IT jobs advertised in England 23.98% 26.17% 27.37%
Number of salaries quoted 31283 37327 45194
England median annual salary £47,500 £45,000 £45,000
Median salary % change year-on-year +5.56% - -
10th Percentile £26,250 £26,250 £26,000
90th Percentile £77,500 £76,250 £75,000
UK median annual salary £47,500 £45,000 £45,000
% change year-on-year +5.56% - +1.12%

MCDST
Job Vacancy Trend in England

Job postings citing MCDST as a percentage of all IT jobs advertised in England.

Job vacancy trend for MCDST in England

MCDST
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing MCDST in England.

Salary trend for MCDST in England

MCDST
Salary Histogram in England

The salary distribution of IT jobs citing MCDST in England over the 6 months to 20 November 2017.

Salary histogram for MCDST in England

MCDST
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing MCDST within the England region over the 6 months to 20 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -10 40 £28,000 -13.85% 3
South East +66 34 £23,500 -30.88%
North of England +10 23 £24,000 -7.69% 2
Yorkshire +8 21 £22,000 -15.38% 1
South West +22 13 £25,000 +6.38%
West Midlands +10 4 £19,366 -33.22% 1
Midlands +8 4 £19,366 -69.02% 1
North West - 2 £62,500 - 1
East of England -20 1 £35,000 +38.61%
MCDST
UK

For the 6 months to 20 November 2017, IT jobs citing MCDST also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region with a requirement for MCDST.

1 115 (100.00%) Microsoft Certification
2 106 (92.17%) Windows
3 93 (80.87%) Active Directory
4 91 (79.13%) ITIL
5 79 (68.70%) Windows 7
6 75 (65.22%) Microsoft
7 69 (60.00%) MCP
8 65 (56.52%) Microsoft Office
9 58 (50.43%) MS Exchange
9 58 (50.43%) MCITP
10 55 (47.83%) LAN
10 55 (47.83%) WAN
11 43 (37.39%) MCTS
12 40 (34.78%) SC Cleared
12 40 (34.78%) Security Cleared
13 36 (31.30%) Driving Licence
14 34 (29.57%) MCSE
15 30 (26.09%) Finance
16 28 (24.35%) SLA
16 28 (24.35%) Citrix
17 27 (23.48%) MCSA
17 27 (23.48%) DV Cleared
18 25 (21.74%) Windows 10
19 24 (20.87%) Exchange Server 2010
20 21 (18.26%) Windows Server 2008
20 21 (18.26%) TCP/IP
21 20 (17.39%) VPN
21 20 (17.39%) Windows Server
22 19 (16.52%) Office 365
22 19 (16.52%) VMware

MCDST
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 58 (50.43%) MS Exchange
2 24 (20.87%) Exchange Server 2010
3 17 (14.78%) Exchange Server 2007
4 14 (12.17%) Blackberry Enterprise Server
5 8 (6.96%) Exchange Server 2013
6 5 (4.35%) CMS
7 3 (2.61%) SharePoint
8 2 (1.74%) IBM Domino
8 2 (1.74%) IBM Notes
8 2 (1.74%) Skype for Business
9 1 (0.87%) SharePoint Server
Applications
1 65 (56.52%) Microsoft Office
2 14 (12.17%) Microsoft Excel
3 6 (5.22%) Microsoft PowerPoint
4 1 (0.87%) MS Visio
Business Applications
1 1 (0.87%) Remedy ITSM
1 1 (0.87%) Siebel CRM
Cloud Services
1 19 (16.52%) Office 365
2 4 (3.48%) IaaS
Communications & Networking
1 55 (47.83%) LAN
1 55 (47.83%) WAN
2 21 (18.26%) TCP/IP
3 20 (17.39%) VPN
4 13 (11.30%) DNS
5 11 (9.57%) DHCP
6 8 (6.96%) SAN
7 6 (5.22%) VoIP
8 5 (4.35%) Firewall
8 5 (4.35%) Network Security
9 4 (3.48%) Wireless
10 3 (2.61%) Internet
11 2 (1.74%) WLAN
12 1 (0.87%) IP Telephony
12 1 (0.87%) Remote Desktop
Database & Business Intelligence
1 4 (3.48%) SQL Server
2 1 (0.87%) Data Warehouse
General
1 30 (26.09%) Finance
2 12 (10.43%) Banking
3 9 (7.83%) Law
4 6 (5.22%) Electronics
4 6 (5.22%) Military
5 5 (4.35%) Legal
6 1 (0.87%) Local Government
6 1 (0.87%) Retail
Job Titles
1 63 (54.78%) Analyst
2 47 (40.87%) Service Analyst
2 47 (40.87%) Service Desk Analyst
3 34 (29.57%) 1st Line Service Desk Analyst
4 21 (18.26%) Desktop Support
5 20 (17.39%) 2nd Line Support
6 18 (15.65%) Support Analyst
7 10 (8.70%) Desktop Analyst
7 10 (8.70%) Desktop Support Analyst
8 8 (6.96%) Support Engineer
9 7 (6.09%) 1st/2nd Line Support
10 6 (5.22%) Support Technician
10 6 (5.22%) Systems Engineer
11 5 (4.35%) 3rd Line Support
11 5 (4.35%) IT Support
11 5 (4.35%) Service Desk Support
11 5 (4.35%) Windows Support Analyst
12 4 (3.48%) 2nd Line Support Analyst
12 4 (3.48%) Active Directory Support Analyst
12 4 (3.48%) Service Desk Support Analyst
Miscellaneous
1 36 (31.30%) Driving Licence
2 14 (12.17%) Blackberry
2 14 (12.17%) Video Conferencing
3 12 (10.43%) Smartphone
4 8 (6.96%) iPad
4 8 (6.96%) iPhone
5 7 (6.09%) Management Information System
6 6 (5.22%) e-Learning
7 5 (4.35%) Data Centre
8 2 (1.74%) Computer Science
8 2 (1.74%) Replication
9 1 (0.87%) CCTV
9 1 (0.87%) Digital Signage
9 1 (0.87%) Fat Client
9 1 (0.87%) Linux Command Line
9 1 (0.87%) Thin Client
9 1 (0.87%) User Experience
Operating Systems
1 106 (92.17%) Windows
2 79 (68.70%) Windows 7
3 25 (21.74%) Windows 10
4 21 (18.26%) Windows Server 2008
5 20 (17.39%) Windows Server
6 16 (13.91%) Windows XP
7 14 (12.17%) Windows 8
8 13 (11.30%) Windows Server 2012
9 8 (6.96%) Apple iOS
10 7 (6.09%) Android
11 6 (5.22%) Windows Server 2003
12 5 (4.35%) Linux
12 5 (4.35%) Mac OS X
13 4 (3.48%) Debian
13 4 (3.48%) Red Hat Enterprise Linux
13 4 (3.48%) Solaris
13 4 (3.48%) SUSE
13 4 (3.48%) Unix
14 2 (1.74%) Windows Vista
Processes & Methodologies
1 91 (79.13%) ITIL
2 15 (13.04%) ITIL V3
2 15 (13.04%) Service Delivery
3 13 (11.30%) Service Management
4 10 (8.70%) Incident Management
5 6 (5.22%) Logistics
5 6 (5.22%) Mathematics
5 6 (5.22%) Process Improvement
6 5 (4.35%) ITSM
6 5 (4.35%) Kalman Filter
7 4 (3.48%) Business Development
8 3 (2.61%) Mobile Device Management
8 3 (2.61%) Workflow
8 3 (2.61%) Workflow Management
9 2 (1.74%) Break/Fix
9 2 (1.74%) Hardware Maintenance
9 2 (1.74%) High Availability
9 2 (1.74%) Line Management
9 2 (1.74%) Migration
9 2 (1.74%) Project Management
Programming Languages
1 15 (13.04%) SQL
2 6 (5.22%) C
2 6 (5.22%) PowerShell
3 2 (1.74%) VB
3 2 (1.74%) VBA
Qualifications
1 115 (100.00%) Microsoft Certification
2 69 (60.00%) MCP
3 58 (50.43%) MCITP
4 43 (37.39%) MCTS
5 40 (34.78%) SC Cleared
5 40 (34.78%) Security Cleared
6 34 (29.57%) MCSE
7 27 (23.48%) DV Cleared
7 27 (23.48%) MCSA
8 16 (13.91%) A+ Certification
9 14 (12.17%) ITIL Certification
10 11 (9.57%) Degree
11 5 (4.35%) CCNA
11 5 (4.35%) Cisco Certification
12 3 (2.61%) Network+ Certification
13 2 (1.74%) Citrix Certification
14 1 (0.87%) ECDL
14 1 (0.87%) JNCIS
14 1 (0.87%) MOS
14 1 (0.87%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 28 (24.35%) SLA
2 1 (0.87%) Cyber Essentials
2 1 (0.87%) ISO 9001
2 1 (0.87%) ISO/IEC 27001
2 1 (0.87%) PCI DSS
System Software
1 93 (80.87%) Active Directory
2 14 (12.17%) VMware Infrastructure
3 5 (4.35%) Hyper-V
4 2 (1.74%) Terminal Services
5 1 (0.87%) vSphere
5 1 (0.87%) XenApp
Systems Management
1 15 (13.04%) SCCM
2 5 (4.35%) Cisco CUCM
2 5 (4.35%) Norton AntiVirus
2 5 (4.35%) ServiceCenter
2 5 (4.35%) WSUS
Vendors
1 75 (65.22%) Microsoft
2 28 (24.35%) Citrix
3 19 (16.52%) VMware
4 17 (14.78%) Cisco
5 14 (12.17%) Apple
5 14 (12.17%) Remedy
6 13 (11.30%) Dell
7 11 (9.57%) LANDesk
8 9 (7.83%) Avaya
8 9 (7.83%) Bloomberg
8 9 (7.83%) HP
8 9 (7.83%) Reuters
9 6 (5.22%) Xerox
10 5 (4.35%) Symantec
11 4 (3.48%) Kofax
11 4 (3.48%) Oracle
11 4 (3.48%) Red Hat
11 4 (3.48%) Sophos
12 2 (1.74%) Altiris
12 2 (1.74%) Veritas