The following table provides summary statistics for permanent job vacancies advertised in England with a requirement for MCDST qualifications. Included is a benchmarking guide to the salaries offered over the 3 months to 28 June 2017 with a comparison to the same period in the previous 2 years.

Microsoft Certified Desktop Support Technician (MCDST)
UK / England
3 months to
28 Jun 2017
Same period 2016 Same period 2015
Rank 803 810 874
Rank change year-on-year +7 +64  
Permanent jobs citing MCDST 62 104 82
As % of all permanent IT jobs advertised in England 0.074% 0.11% 0.080%
As % of the Qualifications category 0.30% 0.42% 0.29%
Number of salaries quoted 43 65 78
Median salary £23,500 £27,500 £26,000
Median salary % change year-on-year -14.54% +5.76%  
90% offered a salary of more than £20,711 £21,000 £21,000
10% offered a salary of more than £37,500 £62,500 £34,900
UK excluding London median salary £23,500 £29,000 £25,000
% change year-on-year -18.96% +16.00%  

MCDST is in the academic qualifications and professional certifications category. The following table is for comparison with the above and provides summary statistics for all academic qualifications and professional certifications cited in permanent job vacancies advertised in England.

Academic & Professional Certification
England
Permanent job vacancies requiring academic qualifications or professional certifications 20516 24488 28089
As % of all permanent IT job vacancies advertised in England 24.55% 26.50% 27.36%
Number of salaries quoted 16083 20063 22454
Median salary £46,500 £47,500 £45,000
Median salary % change year-on-year -2.10% +5.55%  
90% offered a salary of more than £27,500 £27,500 £27,000
10% offered a salary of more than £75,000 £70,000 £72,500
UK excluding London median salary £42,500 £42,500 £41,500
% change year-on-year - +2.40%  

MCDST
Job Vacancy Trend in England

The job posting trend of jobs advertised in England citing MCDST as a proportion of all permanent or contract IT jobs with a match in the Qualifications category.

Job vacancy trend for MCDST in England

MCDST
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing MCDST in England.

Salary trend for MCDST in England

MCDST
Salary Histogram in England

The salary distribution of IT jobs citing MCDST in England over the 3 months to 28 June 2017.

Salary histogram for MCDST in England

MCDST
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing MCDST within the England region over the 3 months to 28 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East +59 25 £23,500 -6.00% 1
London +22 23 £29,500 +11.32%
Yorkshire -2 11 £22,000 -10.20% 1
South West -7 2 £16,000 -34.02%
East of England -31 1 £35,000 -6.66%
MCDST
UK

For the 6 months to 28 June 2017, IT jobs citing MCDST also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region with a requirement for MCDST.

1 101 (100.00%) Microsoft Certification
2 95 (94.06%) Windows
3 79 (78.22%) Microsoft
4 78 (77.23%) Active Directory
5 63 (62.38%) Windows 7
6 60 (59.41%) ITIL
7 59 (58.42%) MCP
7 59 (58.42%) Microsoft Office
8 49 (48.51%) MS Exchange
9 46 (45.54%) LAN
9 46 (45.54%) WAN
10 42 (41.58%) TCP/IP
11 35 (34.65%) Citrix
12 34 (33.66%) MCSE
13 33 (32.67%) MCITP
14 26 (25.74%) SCCM
15 25 (24.75%) Exchange Server 2007
15 25 (24.75%) Office 365
16 21 (20.79%) Blackberry
17 19 (18.81%) Blackberry Enterprise Server
17 19 (18.81%) Apple
17 19 (18.81%) Smartphone
17 19 (18.81%) Android
18 18 (17.82%) MCTS
18 18 (17.82%) Finance
18 18 (17.82%) VPN
18 18 (17.82%) DNS
19 17 (16.83%) Mac OS X
20 16 (15.84%) DHCP
20 16 (15.84%) Cisco

MCDST
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 49 (48.51%) MS Exchange
2 25 (24.75%) Exchange Server 2007
3 19 (18.81%) Blackberry Enterprise Server
4 16 (15.84%) Exchange Server 2010
5 5 (4.95%) Exchange Server 2013
6 3 (2.97%) CMS
7 1 (0.99%) SharePoint
7 1 (0.99%) SharePoint Server
Applications
1 59 (58.42%) Microsoft Office
2 7 (6.93%) Microsoft Excel
3 6 (5.94%) Microsoft PowerPoint
4 4 (3.96%) Spreadsheet
5 1 (0.99%) MS Visio
Business Applications
1 1 (0.99%) Remedy ITSM
1 1 (0.99%) Siebel CRM
Cloud Services
1 25 (24.75%) Office 365
2 4 (3.96%) G Suite
3 1 (0.99%) Amazon AWS
3 1 (0.99%) Dropbox
Communications & Networking
1 46 (45.54%) LAN
1 46 (45.54%) WAN
2 42 (41.58%) TCP/IP
3 18 (17.82%) DNS
3 18 (17.82%) VPN
4 16 (15.84%) DHCP
4 16 (15.84%) Network Security
5 11 (10.89%) IP Telephony
6 10 (9.90%) VoIP
7 6 (5.94%) Internet
7 6 (5.94%) Remote Desktop
8 3 (2.97%) SAN
9 2 (1.98%) Wireless
10 1 (0.99%) Firewall
10 1 (0.99%) WLAN
Database & Business Intelligence
1 1 (0.99%) Data Warehouse
1 1 (0.99%) SQL Server
Development Applications
1 1 (0.99%) JIRA
General
1 18 (17.82%) Finance
2 7 (6.93%) Banking
3 6 (5.94%) Law
4 5 (4.95%) Marketing
5 3 (2.97%) Legal
6 1 (0.99%) Electronics
6 1 (0.99%) Local Government
6 1 (0.99%) Military
6 1 (0.99%) Retail
Job Titles
1 64 (63.37%) Analyst
2 43 (42.57%) Service Analyst
2 43 (42.57%) Service Desk Analyst
3 29 (28.71%) Support Analyst
4 21 (20.79%) Desktop Support
5 13 (12.87%) 1st Line Service Desk Analyst
6 10 (9.90%) 1st/2nd Line Service Desk Analyst
6 10 (9.90%) 2nd Line Service Desk Analyst
7 9 (8.91%) Service Desk Support
8 8 (7.92%) Service Desk Support Analyst
9 7 (6.93%) IT Analyst
9 7 (6.93%) Support Specialist
10 6 (5.94%) 2nd Line Support
10 6 (5.94%) Desktop Support Specialist
10 6 (5.94%) IT Support
10 6 (5.94%) IT Technician
10 6 (5.94%) Support Technician
10 6 (5.94%) Technical Specialist
10 6 (5.94%) Technical Support
10 6 (5.94%) Technical Support Specialist
Miscellaneous
1 21 (20.79%) Blackberry
2 19 (18.81%) Smartphone
3 14 (13.86%) Driving Licence
3 14 (13.86%) Video Conferencing
4 7 (6.93%) iPad
4 7 (6.93%) iPhone
5 5 (4.95%) Data Centre
6 4 (3.96%) Enterprise Software
7 3 (2.97%) Management Information System
8 2 (1.98%) Computer Science
9 1 (0.99%) CMDB
9 1 (0.99%) e-Learning
9 1 (0.99%) Replication
Operating Systems
1 95 (94.06%) Windows
2 63 (62.38%) Windows 7
3 19 (18.81%) Android
4 17 (16.83%) Mac OS X
5 16 (15.84%) Apple iOS
5 16 (15.84%) Windows 8
6 11 (10.89%) Windows Server 2008
7 10 (9.90%) Windows Server
7 10 (9.90%) Windows XP
8 9 (8.91%) Windows 10
9 6 (5.94%) Mac OS
10 5 (4.95%) Linux
11 4 (3.96%) Unix
12 2 (1.98%) BlackBerry OS
12 2 (1.98%) Windows Server 2003
12 2 (1.98%) Windows Server 2012
12 2 (1.98%) Windows Vista
Processes & Methodologies
1 60 (59.41%) ITIL
2 15 (14.85%) Service Management
3 13 (12.87%) ITIL V3
4 12 (11.88%) Incident Management
5 7 (6.93%) ITSM
5 7 (6.93%) Problem Management
5 7 (6.93%) Service Delivery
6 6 (5.94%) Business Development
7 3 (2.97%) Mobile Device Management
8 2 (1.98%) High Availability
9 1 (0.99%) Coaching
9 1 (0.99%) Continuous Improvement
9 1 (0.99%) Customer-Centric Approach
9 1 (0.99%) Line Management
9 1 (0.99%) Mathematics
9 1 (0.99%) Patch Management
9 1 (0.99%) Process Improvement
9 1 (0.99%) Service Desk Management
9 1 (0.99%) Software Deployment
9 1 (0.99%) Software Licensing
Programming Languages
1 8 (7.92%) SQL
2 6 (5.94%) PowerShell
3 1 (0.99%) C
Qualifications
1 101 (100.00%) Microsoft Certification
2 59 (58.42%) MCP
3 34 (33.66%) MCSE
4 33 (32.67%) MCITP
5 18 (17.82%) MCTS
6 16 (15.84%) A+ Certification
7 15 (14.85%) MCSA
8 14 (13.86%) SC Cleared
8 14 (13.86%) Security Cleared
9 12 (11.88%) Degree
10 10 (9.90%) ITIL Certification
11 3 (2.97%) CCNA
11 3 (2.97%) Cisco Certification
12 2 (1.98%) Citrix Certification
12 2 (1.98%) Computer Science Degree
13 1 (0.99%) ITIL Foundation Certificate
13 1 (0.99%) Linux+ Certification
13 1 (0.99%) MOS
13 1 (0.99%) Network+ Certification
Quality Assurance & Compliance
1 11 (10.89%) SLA
System Software
1 78 (77.23%) Active Directory
2 13 (12.87%) XenApp
3 9 (8.91%) VMware Infrastructure
4 2 (1.98%) Terminal Services
5 1 (0.99%) Terminal Server
5 1 (0.99%) VMware ESXi
5 1 (0.99%) VMware Workstation
5 1 (0.99%) vSphere
Systems Management
1 26 (25.74%) SCCM
2 11 (10.89%) WSUS
3 5 (4.95%) Cisco CUCM
3 5 (4.95%) ServiceCenter
4 3 (2.97%) Norton AntiVirus
Vendors
1 79 (78.22%) Microsoft
2 35 (34.65%) Citrix
3 19 (18.81%) Apple
4 16 (15.84%) Cisco
4 16 (15.84%) LANDesk
5 15 (14.85%) Remedy
6 10 (9.90%) VMware
7 8 (7.92%) HP
8 7 (6.93%) Dell
9 6 (5.94%) Adobe
10 5 (4.95%) Bloomberg
10 5 (4.95%) Google
10 5 (4.95%) Reuters
11 3 (2.97%) Avaya
11 3 (2.97%) Symantec
12 2 (1.98%) McAfee
12 2 (1.98%) MobileIron
13 1 (0.99%) OpenText
13 1 (0.99%) Sophos
13 1 (0.99%) Wyse
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