Period
to 25 September 2018

The following table provides summary statistics for permanent job vacancies advertised in England with a requirement for MCDST qualifications. Included is a benchmarking guide to the salaries offered over the 6 months to 25 September 2018 with a comparison to the same period in the previous 2 years.

Microsoft Certified Desktop Support Technician (MCDST)
UK > England
6 months to
25 Sep 2018
Same period 2017 Same period 2016
Rank 1025 1042 1056
Rank change year-on-year +17 +14 +94
Permanent jobs citing MCDST 107 113 162
As % of all permanent IT jobs advertised in England 0.068% 0.068% 0.090%
As % of the Qualifications category 0.29% 0.28% 0.34%
Number of salaries quoted 69 91 106
England median annual salary £27,500 £25,000 £26,500
Median salary % change year-on-year +10.00% -5.66% +6.00%
10th Percentile £18,750 £20,293 £20,000
90th Percentile £50,000 £38,750 £44,250
UK median annual salary £25,000 £24,000 £26,500
% change year-on-year +4.17% -9.43% +6.00%

MCDST is in the Academic Qualifications and Professional Certifications category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in England with a requirement for academic qualifications or professional certifications.

All Academic and Professional Certifications
England
Permanent vacancies requiring academic qualifications or professional certifications 37,044 40,518 47,811
As % of all permanent IT jobs advertised in England 23.70% 24.45% 26.47%
Number of salaries quoted 27,639 31,270 38,914
England median annual salary £50,000 £47,500 £46,500
Median salary % change year-on-year +5.26% +2.15% +3.33%
10th Percentile £26,250 £26,250 £26,250
90th Percentile £81,250 £77,500 £77,500
UK median annual salary £50,000 £46,000 £45,000
% change year-on-year +8.70% +2.22% -

MCDST
Job Vacancy Trend in England

Job postings citing MCDST as a percentage of all IT jobs advertised in England.

Job vacancy trend for MCDST in England

MCDST
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing MCDST in England.

Salary trend for MCDST in England

MCDST
Salary Histogram in England

The salary distribution of IT jobs citing MCDST in England over the 6 months to 25 September 2018.

Salary histogram for MCDST in England

MCDST
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing MCDST within the England region over the 6 months to 25 September 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +50 50 £33,750 +18.42% 2
East of England +49 20 - -
North of England +13 18 £23,500 +6.82% 2
Midlands +34 17 £20,750 +7.15% 1
Yorkshire +18 13 £19,500 -11.36%
South West +8 13 £25,000 -
East Midlands - 12 - -
West Midlands +31 5 £20,750 +7.15% 1
North West +10 4 £58,500 -6.40% 2
South East -28 3 £28,000 +19.15% 1
North East - 1 £24,000 -
MCDST
UK

For the 6 months to 25 September 2018, IT jobs citing MCDST also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region with a requirement for MCDST.

1 107 (100.00%) Microsoft Certification
2 87 (81.31%) Windows
3 83 (77.57%) Active Directory
4 69 (64.49%) ITIL
5 68 (63.55%) Windows 7
6 63 (58.88%) Microsoft Office
7 58 (54.21%) MCP
8 55 (51.40%) Microsoft
9 48 (44.86%) MCSE
10 45 (42.06%) Windows 10
11 39 (36.45%) Citrix
12 38 (35.51%) Finance
13 37 (34.58%) A+ Certification
14 36 (33.64%) Apple
14 36 (33.64%) TCP/IP
15 35 (32.71%) SCCM
16 32 (29.91%) Office 365
17 30 (28.04%) SLA
18 29 (27.10%) MCSA
19 27 (25.23%) Management Information System
20 25 (23.36%) Wireless
20 25 (23.36%) Change Management
20 25 (23.36%) Validation
20 25 (23.36%) Network+ Certification
20 25 (23.36%) LAN
20 25 (23.36%) Remedy
21 24 (22.43%) Internet
22 23 (21.50%) Blackberry
22 23 (21.50%) ITIL V3
23 22 (20.56%) Time Management

MCDST
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 22 (20.56%) MS Exchange
2 13 (12.15%) IBM Notes
3 12 (11.21%) Exchange Server 2010
4 10 (9.35%) Blackberry Enterprise Server
5 9 (8.41%) Exchange Server 2013
6 6 (5.61%) SharePoint
7 5 (4.67%) Exchange Server 2007
8 2 (1.87%) Confluence
9 1 (0.93%) IBM Domino
9 1 (0.93%) Skype for Business
Applications
1 63 (58.88%) Microsoft Office
2 14 (13.08%) Microsoft Excel
3 5 (4.67%) Microsoft PowerPoint
Business Applications
1 3 (2.80%) Remedy ITSM
Cloud Services
1 32 (29.91%) Office 365
2 1 (0.93%) Microsoft Azure
Communications & Networking
1 36 (33.64%) TCP/IP
2 25 (23.36%) LAN
2 25 (23.36%) Wireless
3 24 (22.43%) Internet
4 20 (18.69%) Ethernet
5 13 (12.15%) WAN
6 9 (8.41%) VPN
7 6 (5.61%) Network Security
8 5 (4.67%) DHCP
8 5 (4.67%) DNS
9 4 (3.74%) VoIP
10 3 (2.80%) SAN
11 2 (1.87%) IP Telephony
11 2 (1.87%) Skype
12 1 (0.93%) Cisco ASA
12 1 (0.93%) Cisco PIX
12 1 (0.93%) Firewall
12 1 (0.93%) SMTP
Database & Business Intelligence
1 4 (3.74%) SQL Server
Development Applications
1 4 (3.74%) JIRA
2 1 (0.93%) MSI
General
1 38 (35.51%) Finance
2 12 (11.21%) Legal
3 10 (9.35%) Law
4 7 (6.54%) Banking
5 6 (5.61%) Electronics
6 5 (4.67%) Military
6 5 (4.67%) Telecoms
7 3 (2.80%) Manufacturing
Job Titles
1 40 (37.38%) Desktop Support
2 28 (26.17%) Analyst
3 20 (18.69%) Support Engineer
4 16 (14.95%) Service Analyst
4 16 (14.95%) Service Desk Analyst
5 15 (14.02%) 2nd Line Support
6 12 (11.21%) Deskside Engineer
7 11 (10.28%) Team Leader
8 9 (8.41%) 1st Line Service Desk Analyst
8 9 (8.41%) Support Analyst
9 8 (7.48%) Desktop Analyst
9 8 (7.48%) Desktop Engineer
10 7 (6.54%) 2nd Line Engineer
10 7 (6.54%) Desktop Support Engineer
11 6 (5.61%) 1st Line Support
11 6 (5.61%) 2nd Line Support Engineer
11 6 (5.61%) IT Support
12 5 (4.67%) Desktop Manager
12 5 (4.67%) Desktop Support Analyst
12 5 (4.67%) Legal Analyst
Libraries, Frameworks & Software Standards
1 5 (4.67%) Software Packaging
Miscellaneous
1 27 (25.23%) Management Information System
2 23 (21.50%) Blackberry
3 20 (18.69%) Client/Server
4 17 (15.89%) Data Centre
5 13 (12.15%) Video Conferencing
6 7 (6.54%) Driving Licence
7 5 (4.67%) e-Learning
7 5 (4.67%) Smartphone
8 3 (2.80%) Self-Motivation
9 2 (1.87%) Analytical Skills
9 2 (1.87%) Fintech
10 1 (0.93%) Clustering
10 1 (0.93%) CMDB
10 1 (0.93%) Computer Science
Operating Systems
1 87 (81.31%) Windows
2 68 (63.55%) Windows 7
3 45 (42.06%) Windows 10
4 14 (13.08%) Apple iOS
5 12 (11.21%) Windows Server
6 7 (6.54%) Windows XP
7 5 (4.67%) Android
7 5 (4.67%) Windows Server 2008
8 3 (2.80%) Mac OS X
8 3 (2.80%) Windows Server 2012
9 2 (1.87%) Mac OS
9 2 (1.87%) Unix
9 2 (1.87%) Windows Server 2003
10 1 (0.93%) Linux
10 1 (0.93%) Windows 8
Processes & Methodologies
1 69 (64.49%) ITIL
2 25 (23.36%) Change Management
2 25 (23.36%) Validation
3 23 (21.50%) ITIL V3
4 22 (20.56%) Time Management
5 20 (18.69%) Identity Management
5 20 (18.69%) Server Management
6 16 (14.95%) Service Delivery
7 15 (14.02%) Patch Management
8 13 (12.15%) Problem-Solving
8 13 (12.15%) Service Management
9 9 (8.41%) Security Patching
10 8 (7.48%) Mobile Device Management
10 8 (7.48%) Requirements Management
10 8 (7.48%) Ticket Management
11 6 (5.61%) Configuration Management
11 6 (5.61%) Logistics
11 6 (5.61%) Mathematics
12 5 (4.67%) Incident Management
12 5 (4.67%) Process Improvement
Programming Languages
1 12 (11.21%) Java
2 11 (10.28%) PowerShell
3 6 (5.61%) C
4 4 (3.74%) VB
5 3 (2.80%) VBA
6 2 (1.87%) SQL
Qualifications
1 107 (100.00%) Microsoft Certification
2 58 (54.21%) MCP
3 48 (44.86%) MCSE
4 37 (34.58%) A+ Certification
5 29 (27.10%) MCSA
6 25 (23.36%) Network+ Certification
7 20 (18.69%) ACDT
7 20 (18.69%) ACHDS
7 20 (18.69%) ACTC
7 20 (18.69%) MCSM
8 15 (14.02%) Degree
9 14 (13.08%) ITIL Foundation Certificate
10 13 (12.15%) MCITP
10 13 (12.15%) SC Cleared
10 13 (12.15%) Security Cleared
11 11 (10.28%) ITIL Certification
12 7 (6.54%) DV Cleared
12 7 (6.54%) MCTS
13 5 (4.67%) MOS
14 2 (1.87%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 30 (28.04%) SLA
2 2 (1.87%) COBIT
2 2 (1.87%) PCI DSS
2 2 (1.87%) Sarbanes-Oxley
3 1 (0.93%) GDPR
3 1 (0.93%) QA
System Software
1 83 (77.57%) Active Directory
2 12 (11.21%) Virtual Servers
3 8 (7.48%) XenApp
4 5 (4.67%) Microsoft App-V
5 3 (2.80%) Terminal Server
5 3 (2.80%) VMware Infrastructure
6 1 (0.93%) VMware ESXi
Systems Management
1 35 (32.71%) SCCM
2 11 (10.28%) WSUS
3 5 (4.67%) Cisco CUCM
3 5 (4.67%) IBM BigFix
3 5 (4.67%) ServiceCenter
4 1 (0.93%) Nagios
4 1 (0.93%) SCOM
4 1 (0.93%) Symantec Endpoint Protection
Vendors
1 55 (51.40%) Microsoft
2 39 (36.45%) Citrix
3 36 (33.64%) Apple
4 25 (23.36%) Remedy
5 14 (13.08%) Cisco
6 13 (12.15%) Lotus
7 12 (11.21%) Oracle
8 11 (10.28%) Dell
9 8 (7.48%) Ivanti
9 8 (7.48%) Xerox
10 7 (6.54%) HP
11 5 (4.67%) Bloomberg
11 5 (4.67%) IBM
11 5 (4.67%) Intel
11 5 (4.67%) MobileIron
11 5 (4.67%) Reuters
11 5 (4.67%) Splunk
11 5 (4.67%) Sun
12 3 (2.80%) BMC
12 3 (2.80%) VMware