Period
to 3 December 2020

The following table provides summary statistics for permanent job vacancies advertised in England with a requirement for MCDST qualifications. Included is a benchmarking guide to the salaries offered over the 6 months to 3 December 2020 with a comparison to the same period in the previous 2 years.

Microsoft Certified Desktop Support Technician (MCDST)
UK > England
6 months to
3 Dec 2020
Same period 2019 Same period 2018
Rank 684 973 993
Rank change year-on-year +289 +20 +80
Permanent jobs citing MCDST 18 48 130
As % of all permanent jobs advertised in England 0.035% 0.038% 0.087%
As % of the Qualifications category 0.17% 0.17% 0.36%
Number of salaries quoted 34 23 80
Median annual salary £22,500 £21,500 £27,500
Median salary % change year-on-year +4.65% -21.82% +10.00%
10th Percentile £21,250 £19,750 £19,738
90th Percentile £32,025 £43,150 £57,500
UK median annual salary £22,500 £25,000 £27,500
% change year-on-year -10.00% -9.09% +10.00%

MCDST is in the Academic Qualifications and Professional Certifications category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in England with a requirement for academic qualifications or professional certifications.

All Academic and Professional Certifications
England
Permanent vacancies requiring academic qualifications or professional certifications 10,726 28,290 35,799
As % of all permanent IT jobs advertised in England 20.83% 22.66% 23.90%
Number of salaries quoted 8,246 21,091 26,680
Median annual salary £55,000 £50,000 £50,000
Median salary % change year-on-year +10.00% - +5.26%
10th Percentile £31,250 £27,500 £26,250
90th Percentile £87,500 £82,500 £81,775
UK median annual salary £55,000 £50,000 £50,000
% change year-on-year +10.00% - +5.26%

MCDST
Job Vacancy Trend in England

Job postings citing MCDST as a proportion of all IT jobs advertised in England.

Job vacancy trend for MCDST in England

MCDST
Salary Trend in England

3-month moving average salary quoted in jobs citing MCDST in England.

Salary trend for MCDST in England

MCDST
Salary Histogram in England

Salary distribution for jobs citing MCDST in England over the 6 months to 3 December 2020.

Salary histogram for MCDST in England

MCDST
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing MCDST within the England region over the 6 months to 3 December 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Midlands +142 7 £22,500 -15.09% 1
North of England +138 7 £22,500 +4.65%
West Midlands - 7 £22,500 - 1
East of England - 6 £22,500 -
Yorkshire +94 5 £22,500 +25.00%
South West - 5 £26,500 -
London +220 4 £32,500 -14.47%
North West - 2 £17,500 -
MCDST
UK

For the 6 months to 3 December 2020, IT jobs citing MCDST also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region with a requirement for MCDST.

1 18 (100.00%) Microsoft Certification
2 16 (88.89%) Microsoft
2 16 (88.89%) Active Directory
3 14 (77.78%) Windows
4 12 (66.67%) Azure
4 12 (66.67%) Office 365
5 9 (50.00%) Degree
5 9 (50.00%) Microsoft Office
6 7 (38.89%) ITIL
6 7 (38.89%) HNC
6 7 (38.89%) SharePoint
6 7 (38.89%) A+ Certification
6 7 (38.89%) Microsoft Intune
6 7 (38.89%) OneDrive
6 7 (38.89%) Azure Active Directory
6 7 (38.89%) Driving Licence
6 7 (38.89%) Windows Server
7 6 (33.33%) Windows 10
7 6 (33.33%) Windows 7
7 6 (33.33%) SLA
7 6 (33.33%) MS Exchange
7 6 (33.33%) TCP/IP
8 4 (22.22%) VPN
8 4 (22.22%) MCSA
8 4 (22.22%) Microsoft Excel
8 4 (22.22%) HP
8 4 (22.22%) Dell
8 4 (22.22%) LAN
8 4 (22.22%) WAN
8 4 (22.22%) MCP

MCDST
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (38.89%) SharePoint
2 6 (33.33%) MS Exchange
3 4 (22.22%) Blackberry Enterprise Server
3 4 (22.22%) Exchange Server 2007
3 4 (22.22%) Exchange Server 2010
3 4 (22.22%) Exchange Server 2013
Applications
1 9 (50.00%) Microsoft Office
2 4 (22.22%) Microsoft Excel
2 4 (22.22%) Microsoft PowerPoint
Cloud Services
1 12 (66.67%) Azure
1 12 (66.67%) Office 365
2 7 (38.89%) Azure Active Directory
2 7 (38.89%) OneDrive
Communications & Networking
1 6 (33.33%) TCP/IP
2 4 (22.22%) LAN
2 4 (22.22%) Network Security
2 4 (22.22%) VPN
2 4 (22.22%) WAN
Development Applications
1 1 (5.56%) JIRA
General
1 4 (22.22%) Finance
2 2 (11.11%) Law
2 2 (11.11%) Legal
Job Titles
1 7 (38.89%) Deskside Support
1 7 (38.89%) Desktop Support
2 6 (33.33%) 1st/2nd Line Support
2 6 (33.33%) 2nd Line Support
3 4 (22.22%) IT Engineer
3 4 (22.22%) IT Support
3 4 (22.22%) IT Support Engineer
3 4 (22.22%) Support Engineer
3 4 (22.22%) Support Specialist
3 4 (22.22%) Technical Specialist
3 4 (22.22%) Technical Support
3 4 (22.22%) Technical Support Specialist
4 3 (16.67%) Analyst
5 2 (11.11%) Service Analyst
5 2 (11.11%) Service Desk Analyst
6 1 (5.56%) IT Support Analyst
6 1 (5.56%) Systems Analyst
6 1 (5.56%) Systems Engineer
6 1 (5.56%) Systems Support Analyst
6 1 (5.56%) Systems Support Engineer
Miscellaneous
1 7 (38.89%) Driving Licence
2 4 (22.22%) Blackberry
2 4 (22.22%) Data Centre
3 2 (11.11%) Analytical Skills
3 2 (11.11%) iPhone
4 1 (5.56%) Private Cloud
4 1 (5.56%) Public Cloud
Operating Systems
1 14 (77.78%) Windows
2 7 (38.89%) Windows Server
3 6 (33.33%) Windows 10
3 6 (33.33%) Windows 7
4 4 (22.22%) Windows Server 2016
5 2 (11.11%) Windows Phone
Processes & Methodologies
1 7 (38.89%) ITIL
2 4 (22.22%) Incident Management
2 4 (22.22%) ITIL V3
2 4 (22.22%) Service Delivery
3 2 (11.11%) Document Management
3 2 (11.11%) Mobile Device Management
3 2 (11.11%) Practice Management
3 2 (11.11%) Problem-Solving
4 1 (5.56%) Computer Security
4 1 (5.56%) Mathematics
Qualifications
1 18 (100.00%) Microsoft Certification
2 9 (50.00%) Degree
3 7 (38.89%) A+ Certification
3 7 (38.89%) HNC
4 4 (22.22%) MCITP
4 4 (22.22%) MCP
4 4 (22.22%) MCSA
5 3 (16.67%) ITIL Certification
6 2 (11.11%) ITIL Foundation Certificate
7 1 (5.56%) HND
Quality Assurance & Compliance
1 6 (33.33%) SLA
System Software
1 16 (88.89%) Active Directory
Systems Management
1 7 (38.89%) Microsoft Intune
2 4 (22.22%) Cisco CUCM
2 4 (22.22%) ServiceCenter
Vendors
1 16 (88.89%) Microsoft
2 4 (22.22%) Apple
2 4 (22.22%) Bloomberg
2 4 (22.22%) Cisco
2 4 (22.22%) Dell
2 4 (22.22%) HP
2 4 (22.22%) Remedy
2 4 (22.22%) Reuters
3 3 (16.67%) VMware
4 2 (11.11%) Aderant
4 2 (11.11%) Citrix
4 2 (11.11%) Ivanti
4 2 (11.11%) Mitel
4 2 (11.11%) OpenText