Period
to 20 June 2018

The following table provides summary statistics for permanent job vacancies advertised in England with a requirement for MCDST qualifications. Included is a benchmarking guide to the salaries offered over the 6 months to 20 June 2018 with a comparison to the same period in the previous 2 years.

Microsoft Certified Desktop Support Technician (MCDST)
UK > England
6 months to
20 Jun 2018
Same period 2017 Same period 2016
Rank 1085 1055 996
Rank change year-on-year -30 -59 +77
Permanent jobs citing MCDST 76 97 248
As % of all permanent IT jobs advertised in England 0.047% 0.060% 0.13%
As % of the Qualifications category 0.20% 0.24% 0.48%
Number of salaries quoted 61 63 173
England median annual salary £27,000 £23,500 £27,500
Median salary % change year-on-year +14.89% -14.55% +5.77%
10th Percentile £18,500 £19,250 £18,500
90th Percentile £41,000 £32,800 £43,750
UK median annual salary £25,000 £23,500 £27,500
% change year-on-year +6.38% -14.55% +5.77%

MCDST is in the Academic Qualifications and Professional Certifications category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in England with a requirement for academic qualifications or professional certifications.

All Academic and Professional Certifications
England
Permanent vacancies requiring academic qualifications or professional certifications 38,376 40,345 51,676
As % of all permanent IT jobs advertised in England 23.79% 24.86% 27.32%
Number of salaries quoted 29,065 31,785 42,076
England median annual salary £50,000 £45,000 £46,658
Median salary % change year-on-year +11.11% -3.55% +3.68%
10th Percentile £26,250 £26,250 £26,250
90th Percentile £80,000 £77,500 £76,250
UK median annual salary £49,552 £45,000 £45,000
% change year-on-year +10.12% - -

MCDST
Job Vacancy Trend in England

Job postings citing MCDST as a percentage of all IT jobs advertised in England.

Job vacancy trend for MCDST in England

MCDST
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing MCDST in England.

Salary trend for MCDST in England

MCDST
Salary Histogram in England

The salary distribution of IT jobs citing MCDST in England over the 6 months to 20 June 2018.

Salary histogram for MCDST in England

MCDST
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing MCDST within the England region over the 6 months to 20 June 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -10 41 £31,250 +13.64% 2
Yorkshire +17 14 £18,500 -16.85% 1
North of England +15 14 £18,500 -17.78% 1
South West +2 12 £25,000 +56.25%
Midlands +6 5 £25,000 +21.95% 1
South East -32 4 £24,000 +2.13% 2
East Midlands +19 3 £25,000 +21.95% 1
West Midlands +21 2 £20,750 +1.22%
MCDST
UK

For the 6 months to 20 June 2018, IT jobs citing MCDST also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region with a requirement for MCDST.

1 76 (100.00%) Microsoft Certification
2 55 (72.37%) Windows
3 54 (71.05%) Active Directory
4 47 (61.84%) Windows 7
5 46 (60.53%) Microsoft Office
5 46 (60.53%) Microsoft
6 43 (56.58%) ITIL
7 32 (42.11%) Windows 10
8 29 (38.16%) MCP
9 26 (34.21%) MCSE
10 22 (28.95%) Office 365
11 21 (27.63%) Finance
12 20 (26.32%) Problem-Solving
13 19 (25.00%) Apple
13 19 (25.00%) SLA
14 18 (23.68%) Cisco
14 18 (23.68%) A+ Certification
14 18 (23.68%) SCCM
15 17 (22.37%) SC Cleared
15 17 (22.37%) Security Cleared
15 17 (22.37%) Microsoft Excel
15 17 (22.37%) MS Exchange
16 16 (21.05%) LAN
16 16 (21.05%) WAN
16 16 (21.05%) TCP/IP
17 15 (19.74%) Service Delivery
17 15 (19.74%) Citrix
18 13 (17.11%) Dell
18 13 (17.11%) MCSA
19 12 (15.79%) VPN

MCDST
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 17 (22.37%) MS Exchange
2 10 (13.16%) Exchange Server 2010
3 9 (11.84%) Blackberry Enterprise Server
4 7 (9.21%) Exchange Server 2013
5 4 (5.26%) Exchange Server 2007
5 4 (5.26%) IIS
6 3 (3.95%) SharePoint
7 1 (1.32%) IBM Domino
7 1 (1.32%) IBM Notes
7 1 (1.32%) Skype for Business
Applications
1 46 (60.53%) Microsoft Office
2 17 (22.37%) Microsoft Excel
3 4 (5.26%) Microsoft PowerPoint
Business Applications
1 2 (2.63%) Remedy ITSM
2 1 (1.32%) Infor CloudSuite
2 1 (1.32%) Infor CRM
Cloud Services
1 22 (28.95%) Office 365
Communications & Networking
1 16 (21.05%) LAN
1 16 (21.05%) TCP/IP
1 16 (21.05%) WAN
2 12 (15.79%) VPN
3 6 (7.89%) Internet
4 4 (5.26%) DHCP
4 4 (5.26%) DNS
4 4 (5.26%) Network Security
5 3 (3.95%) VoIP
5 3 (3.95%) Wireless
6 2 (2.63%) HTTP
6 2 (2.63%) Intranet
7 1 (1.32%) Firewall
7 1 (1.32%) Skype
Database & Business Intelligence
1 8 (10.53%) SQL Server
2 2 (2.63%) SQL Server 2005
2 2 (2.63%) SQL Server Reporting Services
Development Applications
1 2 (2.63%) JIRA
1 2 (2.63%) MSI
General
1 21 (27.63%) Finance
2 10 (13.16%) Legal
3 9 (11.84%) Electronics
4 8 (10.53%) Law
4 8 (10.53%) Military
5 4 (5.26%) Banking
6 3 (3.95%) Manufacturing
7 1 (1.32%) Retail
Job Titles
1 31 (40.79%) Analyst
2 22 (28.95%) 2nd Line Support
2 22 (28.95%) Desktop Support
3 16 (21.05%) Support Analyst
3 16 (21.05%) Support Engineer
4 12 (15.79%) Service Analyst
4 12 (15.79%) Service Desk Analyst
5 8 (10.53%) Desktop Analyst
6 7 (9.21%) 1st Line Service Desk Analyst
6 7 (9.21%) 2nd Line Support Analyst
6 7 (9.21%) IT Support
7 6 (7.89%) 1st Line Support
7 6 (7.89%) 1st Line Support Analyst
7 6 (7.89%) 1st/2nd Line Support
7 6 (7.89%) Desktop Engineer
7 6 (7.89%) Desktop Support Engineer
7 6 (7.89%) Technical Support
8 5 (6.58%) 1st/2nd Line Support Analyst
8 5 (6.58%) 2nd Line Desktop Support
8 5 (6.58%) Desktop Support Analyst
Miscellaneous
1 10 (13.16%) Blackberry
1 10 (13.16%) Management Information System
2 9 (11.84%) Driving Licence
3 8 (10.53%) e-Learning
4 6 (7.89%) Video Conferencing
5 4 (5.26%) Computer Science
5 4 (5.26%) Data Centre
5 4 (5.26%) Smartphone
6 2 (2.63%) Enterprise Software
6 2 (2.63%) Fintech
6 2 (2.63%) NHS
7 1 (1.32%) CMDB
7 1 (1.32%) Replication
7 1 (1.32%) Self-Motivation
Operating Systems
1 55 (72.37%) Windows
2 47 (61.84%) Windows 7
3 32 (42.11%) Windows 10
4 9 (11.84%) Windows XP
5 8 (10.53%) Windows Server
6 6 (7.89%) Android
7 4 (5.26%) Windows Server 2003
7 4 (5.26%) Windows Server 2008
8 3 (3.95%) Apple iOS
8 3 (3.95%) Mac OS
8 3 (3.95%) Mac OS X
8 3 (3.95%) Unix
9 2 (2.63%) Windows 8
10 1 (1.32%) Linux
10 1 (1.32%) SUSE
Processes & Methodologies
1 43 (56.58%) ITIL
2 20 (26.32%) Problem-Solving
3 15 (19.74%) Service Delivery
4 11 (14.47%) ITIL V3
5 10 (13.16%) Logistics
5 10 (13.16%) Mathematics
6 8 (10.53%) Incident Management
6 8 (10.53%) Process Improvement
7 5 (6.58%) Application Packaging
7 5 (6.58%) Break/Fix
7 5 (6.58%) Hardware Maintenance
7 5 (6.58%) Service Management
8 3 (3.95%) CRM
8 3 (3.95%) Security Patching
8 3 (3.95%) Time Management
9 2 (2.63%) Customer Requirements
9 2 (2.63%) Expense Management
9 2 (2.63%) Network Management
9 2 (2.63%) Software Deployment
9 2 (2.63%) Task Automation
Programming Languages
1 10 (13.16%) C
2 8 (10.53%) PowerShell
3 5 (6.58%) VB
4 3 (3.95%) VBA
5 2 (2.63%) Python
5 2 (2.63%) SQL
5 2 (2.63%) VBScript
Qualifications
1 76 (100.00%) Microsoft Certification
2 29 (38.16%) MCP
3 26 (34.21%) MCSE
4 18 (23.68%) A+ Certification
5 17 (22.37%) SC Cleared
5 17 (22.37%) Security Cleared
6 13 (17.11%) MCSA
7 12 (15.79%) MCITP
8 9 (11.84%) Degree
9 8 (10.53%) MCTS
10 7 (9.21%) DV Cleared
11 5 (6.58%) CCNA
11 5 (6.58%) Cisco Certification
11 5 (6.58%) ITIL Foundation Certificate
12 4 (5.26%) Computer Science Degree
12 4 (5.26%) MOS
13 3 (3.95%) CCENT
13 3 (3.95%) ITIL Certification
13 3 (3.95%) Network+ Certification
Quality Assurance & Compliance
1 19 (25.00%) SLA
System Software
1 54 (71.05%) Active Directory
2 2 (2.63%) Hyper-V
2 2 (2.63%) Microsoft App-V
2 2 (2.63%) VMware Infrastructure
2 2 (2.63%) XenApp
Systems Management
1 18 (23.68%) SCCM
2 6 (7.89%) ServiceCenter
3 4 (5.26%) Cisco CUCM
4 3 (3.95%) WSUS
5 2 (2.63%) Backup Exec
5 2 (2.63%) Perfmon
5 2 (2.63%) Systems Management Server (SMS)
5 2 (2.63%) WMI
6 1 (1.32%) Norton AntiVirus
Vendors
1 46 (60.53%) Microsoft
2 19 (25.00%) Apple
3 18 (23.68%) Cisco
4 15 (19.74%) Citrix
5 13 (17.11%) Dell
6 12 (15.79%) Xerox
7 8 (10.53%) HP
8 6 (7.89%) Remedy
9 5 (6.58%) Ivanti
10 4 (5.26%) Bloomberg
10 4 (5.26%) MobileIron
10 4 (5.26%) Reuters
10 4 (5.26%) SAP
11 2 (2.63%) Avaya
11 2 (2.63%) BMC
11 2 (2.63%) Concur
11 2 (2.63%) Sophos
11 2 (2.63%) Sun
11 2 (2.63%) VMware
12 1 (1.32%) iManage