Period
to 25 February 2018

The following table provides summary statistics for permanent job vacancies advertised in England with a requirement for MCDST qualifications. Included is a benchmarking guide to the salaries offered over the 6 months to 25 February 2018 with a comparison to the same period in the previous 2 years.

Microsoft Certified Desktop Support Technician (MCDST)
UK > England
6 months to
25 Feb 2018
Same period 2017 Same period 2016
Rank 1042 1061 1056
Rank change year-on-year +19 -5 -2
Permanent jobs citing MCDST 94 92 222
As % of all permanent IT jobs advertised in England 0.058% 0.056% 0.11%
As % of the Qualifications category 0.24% 0.22% 0.41%
Number of salaries quoted 78 60 180
England median annual salary £26,000 £27,500 £25,000
Median salary % change year-on-year -5.45% +10.00% +4.17%
10th Percentile £20,500 £19,200 £18,500
90th Percentile £33,750 £38,875 £38,750
UK median annual salary £26,000 £26,500 £25,000
% change year-on-year -1.89% +6.00% +4.17%

MCDST is in the Academic Qualifications and Professional Certifications category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in England with a requirement for academic qualifications or professional certifications.

All Academic and Professional Certifications
England
Permanent vacancies requiring academic qualifications or professional certifications 38,660 41,788 54,464
As % of all permanent IT jobs advertised in England 23.72% 25.38% 27.48%
Number of salaries quoted 30,224 33,218 43,853
England median annual salary £47,500 £45,000 £45,000
Median salary % change year-on-year +5.56% - -
10th Percentile £26,250 £26,250 £26,250
90th Percentile £80,000 £77,500 £75,000
UK median annual salary £47,500 £45,000 £45,000
% change year-on-year +5.56% - -

MCDST
Job Vacancy Trend in England

Job postings citing MCDST as a percentage of all IT jobs advertised in England.

Job vacancy trend for MCDST in England

MCDST
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing MCDST in England.

Salary trend for MCDST in England

MCDST
Salary Histogram in England

The salary distribution of IT jobs citing MCDST in England over the 6 months to 25 February 2018.

Salary histogram for MCDST in England

MCDST
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing MCDST within the England region over the 6 months to 25 February 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -5 50 £27,000 -10.00% 1
South East +11 17 £25,000 -1.57%
South West +19 10 £25,000 +2.04% 1
North of England -1 10 £18,500 -19.57% 2
Yorkshire +9 8 £18,500 -21.28% 2
Midlands +15 6 £25,000 +21.95%
East Midlands +8 3 £25,000 +21.95%
West Midlands +8 3 - -
North West -2 2 £25,000 +11.11%
East of England -11 1 £25,000 +13.64%
MCDST
UK

For the 6 months to 25 February 2018, IT jobs citing MCDST also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region with a requirement for MCDST.

1 94 (100.00%) Microsoft Certification
2 78 (82.98%) Windows
3 71 (75.53%) ITIL
4 69 (73.40%) Microsoft
5 64 (68.09%) Active Directory
6 59 (62.77%) Microsoft Office
6 59 (62.77%) Windows 7
7 52 (55.32%) MCP
8 33 (35.11%) LAN
8 33 (35.11%) WAN
9 30 (31.91%) MCITP
10 28 (29.79%) MCSE
10 28 (29.79%) Windows 10
11 24 (25.53%) MS Exchange
12 22 (23.40%) Driving Licence
12 22 (23.40%) SC Cleared
12 22 (23.40%) Security Cleared
13 21 (22.34%) Citrix
13 21 (22.34%) Apple
13 21 (22.34%) MCTS
14 19 (20.21%) A+ Certification
14 19 (20.21%) MCSA
14 19 (20.21%) SCCM
15 17 (18.09%) SLA
15 17 (18.09%) DV Cleared
16 16 (17.02%) Office 365
16 16 (17.02%) Microsoft Excel
17 15 (15.96%) VPN
17 15 (15.96%) Cisco
17 15 (15.96%) Finance

MCDST
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 24 (25.53%) MS Exchange
2 13 (13.83%) Exchange Server 2010
3 7 (7.45%) Blackberry Enterprise Server
4 5 (5.32%) Exchange Server 2007
4 5 (5.32%) Exchange Server 2013
5 4 (4.26%) IIS
6 3 (3.19%) SharePoint
6 3 (3.19%) Skype for Business
7 1 (1.06%) IBM Domino
7 1 (1.06%) IBM Notes
Applications
1 59 (62.77%) Microsoft Office
2 16 (17.02%) Microsoft Excel
3 5 (5.32%) Microsoft PowerPoint
Business Applications
1 2 (2.13%) Remedy ITSM
2 1 (1.06%) Infor CloudSuite
2 1 (1.06%) Infor CRM
Cloud Services
1 16 (17.02%) Office 365
Communications & Networking
1 33 (35.11%) LAN
1 33 (35.11%) WAN
2 15 (15.96%) VPN
3 14 (14.89%) TCP/IP
4 6 (6.38%) Network Security
5 3 (3.19%) Internet
5 3 (3.19%) WLAN
6 2 (2.13%) DHCP
6 2 (2.13%) DNS
6 2 (2.13%) Firewall
6 2 (2.13%) HTTP
6 2 (2.13%) Intranet
6 2 (2.13%) VoIP
7 1 (1.06%) Skype
7 1 (1.06%) VLAN
7 1 (1.06%) Wireless
Database & Business Intelligence
1 5 (5.32%) SQL Server
2 2 (2.13%) SQL Server 2005
2 2 (2.13%) SQL Server Reporting Services
Development Applications
1 2 (2.13%) MSI
General
1 15 (15.96%) Finance
2 5 (5.32%) Electronics
2 5 (5.32%) Military
3 3 (3.19%) Manufacturing
4 2 (2.13%) Legal
4 2 (2.13%) Retail
5 1 (1.06%) Law
5 1 (1.06%) Local Government
5 1 (1.06%) Telecoms
Job Titles
1 43 (45.74%) Analyst
2 27 (28.72%) Desktop Support
3 25 (26.60%) Support Analyst
4 19 (20.21%) 2nd Line Support
5 18 (19.15%) Service Analyst
6 17 (18.09%) 1st Line Service Desk Analyst
6 17 (18.09%) Service Desk Analyst
7 14 (14.89%) Support Engineer
8 11 (11.70%) 1st/2nd Line Support
8 11 (11.70%) Desktop Analyst
8 11 (11.70%) Desktop Support Analyst
9 10 (10.64%) 2nd Line Support Analyst
10 9 (9.57%) Field Engineer
11 8 (8.51%) 1st/2nd Line Support Analyst
12 7 (7.45%) Active Directory Analyst
12 7 (7.45%) Active Directory Support
12 7 (7.45%) Active Directory Support Analyst
13 6 (6.38%) IT Analyst
13 6 (6.38%) IT Support
13 6 (6.38%) Senior Support Engineer
Miscellaneous
1 22 (23.40%) Driving Licence
2 13 (13.83%) Smartphone
3 7 (7.45%) Blackberry
4 6 (6.38%) Video Conferencing
5 5 (5.32%) Data Centre
5 5 (5.32%) e-Learning
5 5 (5.32%) Management Information System
6 4 (4.26%) Computer Science
7 2 (2.13%) Enterprise Software
7 2 (2.13%) NHS
7 2 (2.13%) Replication
8 1 (1.06%) CCTV
8 1 (1.06%) Digital Signage
8 1 (1.06%) HP Storage
8 1 (1.06%) User Experience
Operating Systems
1 78 (82.98%) Windows
2 59 (62.77%) Windows 7
3 28 (29.79%) Windows 10
4 10 (10.64%) Windows Server
5 9 (9.57%) Windows XP
6 7 (7.45%) Windows Server 2008
7 5 (5.32%) Windows Server 2003
8 4 (4.26%) Windows Server 2012
9 3 (3.19%) Android
9 3 (3.19%) Apple iOS
9 3 (3.19%) Mac OS
10 2 (2.13%) Windows 8
11 1 (1.06%) Linux
11 1 (1.06%) SUSE
11 1 (1.06%) Unix
Processes & Methodologies
1 71 (75.53%) ITIL
2 14 (14.89%) Incident Management
3 13 (13.83%) Service Delivery
4 9 (9.57%) Break/Fix
4 9 (9.57%) ITIL V3
5 8 (8.51%) Service Management
6 6 (6.38%) Hardware Maintenance
6 6 (6.38%) Time Management
7 5 (5.32%) Logistics
7 5 (5.32%) Mathematics
7 5 (5.32%) Process Improvement
8 4 (4.26%) Application Packaging
9 2 (2.13%) Migration
9 2 (2.13%) Project Management
9 2 (2.13%) Risk Management
9 2 (2.13%) Software Deployment
9 2 (2.13%) Software Testing
9 2 (2.13%) Speech Recognition
9 2 (2.13%) Stakeholder Management
9 2 (2.13%) Workflow
Programming Languages
1 5 (5.32%) C
1 5 (5.32%) PowerShell
2 3 (3.19%) SQL
3 2 (2.13%) Python
3 2 (2.13%) VB
3 2 (2.13%) VBScript
Qualifications
1 94 (100.00%) Microsoft Certification
2 52 (55.32%) MCP
3 30 (31.91%) MCITP
4 28 (29.79%) MCSE
5 22 (23.40%) SC Cleared
5 22 (23.40%) Security Cleared
6 21 (22.34%) MCTS
7 19 (20.21%) A+ Certification
7 19 (20.21%) MCSA
8 17 (18.09%) DV Cleared
9 10 (10.64%) CCNA
9 10 (10.64%) Cisco Certification
10 6 (6.38%) Degree
11 5 (5.32%) Network+ Certification
12 4 (4.26%) Computer Science Degree
12 4 (4.26%) ITIL Certification
13 3 (3.19%) CCENT
14 1 (1.06%) ECDL
14 1 (1.06%) HP AIS
14 1 (1.06%) HP APS
Quality Assurance & Compliance
1 17 (18.09%) SLA
2 1 (1.06%) ISO 9001
System Software
1 64 (68.09%) Active Directory
2 6 (6.38%) Hyper-V
3 3 (3.19%) VMware Infrastructure
4 2 (2.13%) XenApp
Systems Management
1 19 (20.21%) SCCM
2 11 (11.70%) ServiceCenter
3 6 (6.38%) Backup Exec
4 5 (5.32%) Cisco CUCM
5 2 (2.13%) Perfmon
5 2 (2.13%) Systems Management Server (SMS)
5 2 (2.13%) WMI
5 2 (2.13%) WSUS
6 1 (1.06%) Norton AntiVirus
Vendors
1 69 (73.40%) Microsoft
2 21 (22.34%) Apple
2 21 (22.34%) Citrix
3 15 (15.96%) Cisco
4 12 (12.77%) HP
5 10 (10.64%) Dell
6 9 (9.57%) Ivanti
7 8 (8.51%) SAP
8 7 (7.45%) Remedy
8 7 (7.45%) VMware
9 6 (6.38%) Sophos
10 5 (5.32%) Bloomberg
10 5 (5.32%) Reuters
10 5 (5.32%) ServiceNow
10 5 (5.32%) Xerox
11 3 (3.19%) MobileIron
12 2 (2.13%) Avaya
12 2 (2.13%) BMC
12 2 (2.13%) Concur
12 2 (2.13%) Sun