Period
to 12 December 2018

The following table provides summary statistics for permanent job vacancies advertised in England with a requirement for MCDST qualifications. Included is a benchmarking guide to the salaries offered over the 6 months to 12 December 2018 with a comparison to the same period in the previous 2 years.

Microsoft Certified Desktop Support Technician (MCDST)
UK > England
6 months to
12 Dec 2018
Same period 2017 Same period 2016
Rank 973 1075 1091
Rank change year-on-year +102 +16 +33
Permanent jobs citing MCDST 131 111 105
As % of all permanent IT jobs advertised in England 0.088% 0.066% 0.060%
As % of the Qualifications category 0.37% 0.28% 0.23%
Number of salaries quoted 77 95 71
England median annual salary £28,000 £25,000 £30,000
Median salary % change year-on-year +12.00% -16.67% +25.00%
10th Percentile £20,825 £20,800 £20,000
90th Percentile £60,250 £38,150 £40,000
UK median annual salary £27,500 £25,000 £30,000
% change year-on-year +10.00% -16.67% +25.00%

MCDST is in the Academic Qualifications and Professional Certifications category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in England with a requirement for academic qualifications or professional certifications.

All Academic and Professional Certifications
England
Permanent vacancies requiring academic qualifications or professional certifications 35,480 40,336 45,972
As % of all permanent IT jobs advertised in England 23.93% 24.01% 26.15%
Number of salaries quoted 26,272 31,231 37,014
England median annual salary £50,000 £47,500 £45,000
Median salary % change year-on-year +5.26% +5.56% -
10th Percentile £26,250 £26,250 £26,250
90th Percentile £82,500 £77,500 £77,500
UK median annual salary £50,000 £47,500 £45,000
% change year-on-year +5.26% +5.56% -

MCDST
Job Vacancy Trend in England

Job postings citing MCDST as a percentage of all IT jobs advertised in England.

Job vacancy trend for MCDST in England

MCDST
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing MCDST in England.

Salary trend for MCDST in England

MCDST
Salary Histogram in England

The salary distribution of IT jobs citing MCDST in England over the 6 months to 12 December 2018.

Salary histogram for MCDST in England

MCDST
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing MCDST within the England region over the 6 months to 12 December 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +85 70 £28,500 +3.64% 3
North of England +28 21 £24,750 -10.00%
East of England +56 20 - - 1
Midlands +47 16 - -
South East +3 13 £27,500 +17.02% 2
East Midlands - 12 - -
Yorkshire +33 11 £19,500 -29.09%
North West +33 9 £25,250 -59.60%
South West +23 5 £52,500 +110.00% 1
West Midlands +25 4 - -
North East - 1 £24,000 -
MCDST
UK

For the 6 months to 12 December 2018, IT jobs citing MCDST also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region with a requirement for MCDST.

1 131 (100.00%) Microsoft Certification
2 105 (80.15%) Windows
3 92 (70.23%) Active Directory
4 90 (68.70%) ITIL
5 75 (57.25%) Microsoft
6 74 (56.49%) MCP
6 74 (56.49%) Windows 7
7 69 (52.67%) Microsoft Office
8 62 (47.33%) Windows 10
9 56 (42.75%) MCSE
10 52 (39.69%) Citrix
10 52 (39.69%) SCCM
11 49 (37.40%) A+ Certification
12 40 (30.53%) Finance
13 36 (27.48%) Change Management
13 36 (27.48%) Validation
13 36 (27.48%) Apple
14 35 (26.72%) TCP/IP
14 35 (26.72%) ITIL V3
15 32 (24.43%) SLA
15 32 (24.43%) MCSA
15 32 (24.43%) Network+ Certification
16 31 (23.66%) Remedy
17 30 (22.90%) Management Information System
18 28 (21.37%) Service Management
18 28 (21.37%) Patch Management
18 28 (21.37%) Time Management
18 28 (21.37%) Windows Server
19 27 (20.61%) Office 365
20 25 (19.08%) Degree

MCDST
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 24 (18.32%) MS Exchange
2 18 (13.74%) Exchange Server 2010
3 15 (11.45%) IBM Notes
4 7 (5.34%) Exchange Server 2007
4 7 (5.34%) SharePoint
5 6 (4.58%) Exchange Server 2013
6 4 (3.05%) Skype for Business
7 3 (2.29%) Blackberry Enterprise Server
8 2 (1.53%) Confluence
9 1 (0.76%) IBM Domino
Applications
1 69 (52.67%) Microsoft Office
2 12 (9.16%) Microsoft Excel
3 3 (2.29%) Microsoft Project
3 3 (2.29%) MS Visio
4 2 (1.53%) Microsoft PowerPoint
Business Applications
1 7 (5.34%) Remedy ITSM
Cloud Services
1 27 (20.61%) Office 365
2 7 (5.34%) Microsoft Azure
Communications & Networking
1 35 (26.72%) TCP/IP
2 25 (19.08%) Wireless
3 22 (16.79%) Ethernet
3 22 (16.79%) Internet
4 20 (15.27%) LAN
5 11 (8.40%) DHCP
5 11 (8.40%) DNS
6 8 (6.11%) VPN
7 6 (4.58%) NAS
7 6 (4.58%) WAN
8 5 (3.82%) Firewall
8 5 (3.82%) SAN
8 5 (3.82%) Skype
9 3 (2.29%) Network Security
10 2 (1.53%) IP Telephony
10 2 (1.53%) Remote Desktop
11 1 (0.76%) Cisco ASA
11 1 (0.76%) Cisco PIX
11 1 (0.76%) SMTP
11 1 (0.76%) VoIP
Database & Business Intelligence
1 3 (2.29%) SQL Server
2 2 (1.53%) Amazon RDS
Development Applications
1 4 (3.05%) MSI
2 2 (1.53%) JIRA
General
1 40 (30.53%) Finance
2 10 (7.63%) Legal
3 9 (6.87%) Banking
3 9 (6.87%) Manufacturing
4 6 (4.58%) Telecoms
5 5 (3.82%) Law
6 4 (3.05%) Military
7 3 (2.29%) Electronics
8 1 (0.76%) Billing
8 1 (0.76%) Retail
Job Titles
1 23 (17.56%) Support Engineer
2 22 (16.79%) Analyst
2 22 (16.79%) Desktop Support
3 19 (14.50%) 2nd Line Support
4 18 (13.74%) Team Leader
5 14 (10.69%) Desktop Engineer
6 13 (9.92%) 2nd Line Engineer
7 12 (9.16%) 2nd Line Support Engineer
7 12 (9.16%) Deskside Engineer
8 11 (8.40%) Support Analyst
9 9 (6.87%) Desktop Support Engineer
9 9 (6.87%) Service Analyst
9 9 (6.87%) Service Desk Analyst
10 7 (5.34%) Deskside Support
11 5 (3.82%) 1st Line Support
11 5 (3.82%) Desktop Analyst
11 5 (3.82%) Desktop Manager
11 5 (3.82%) Desktop Support Analyst
11 5 (3.82%) IT Support
11 5 (3.82%) Support Team Leader
Libraries, Frameworks & Software Standards
1 14 (10.69%) Software Packaging
Miscellaneous
1 30 (22.90%) Management Information System
2 22 (16.79%) Client/Server
3 17 (12.98%) Blackberry
4 16 (12.21%) Video Conferencing
5 14 (10.69%) Data Centre
6 8 (6.11%) Self-Motivation
7 5 (3.82%) Analytical Skills
7 5 (3.82%) iPad
7 5 (3.82%) iPhone
8 4 (3.05%) e-Learning
8 4 (3.05%) Smartphone
9 1 (0.76%) Analytical Mindset
9 1 (0.76%) Clustering
9 1 (0.76%) Hybrid Cloud
Operating Systems
1 105 (80.15%) Windows
2 74 (56.49%) Windows 7
3 62 (47.33%) Windows 10
4 28 (21.37%) Windows Server
5 20 (15.27%) Apple iOS
6 12 (9.16%) Windows Server 2008
7 7 (5.34%) Windows Server 2012
8 6 (4.58%) Android
8 6 (4.58%) Mac OS
9 2 (1.53%) Linux
9 2 (1.53%) Windows Server 2003
10 1 (0.76%) Mac OS X
10 1 (0.76%) Windows 8
Processes & Methodologies
1 90 (68.70%) ITIL
2 36 (27.48%) Change Management
2 36 (27.48%) Validation
3 35 (26.72%) ITIL V3
4 28 (21.37%) Patch Management
4 28 (21.37%) Service Management
4 28 (21.37%) Time Management
5 22 (16.79%) Identity Management
5 22 (16.79%) Server Management
6 21 (16.03%) Problem-Solving
7 19 (14.50%) Service Delivery
8 18 (13.74%) Security Patching
9 14 (10.69%) Configuration Management
9 14 (10.69%) Deployment Automation
9 14 (10.69%) Performance Tuning
9 14 (10.69%) Software Delivery
9 14 (10.69%) Software Distribution
9 14 (10.69%) Task Automation
10 12 (9.16%) Mobile Device Management
11 9 (6.87%) Break/Fix
Programming Languages
1 22 (16.79%) PowerShell
2 14 (10.69%) Java
3 9 (6.87%) SQL
4 5 (3.82%) VB
5 4 (3.05%) C
6 1 (0.76%) VBA
Qualifications
1 131 (100.00%) Microsoft Certification
2 74 (56.49%) MCP
3 56 (42.75%) MCSE
4 49 (37.40%) A+ Certification
5 32 (24.43%) MCSA
5 32 (24.43%) Network+ Certification
6 25 (19.08%) Degree
7 22 (16.79%) ACDT
7 22 (16.79%) ACHDS
7 22 (16.79%) ACTC
7 22 (16.79%) MCSM
8 17 (12.98%) ITIL Certification
9 13 (9.92%) CCNA
9 13 (9.92%) Cisco Certification
10 10 (7.63%) ITIL Foundation Certificate
11 4 (3.05%) MCITP
12 3 (2.29%) SC Cleared
12 3 (2.29%) Security Cleared
12 3 (2.29%) VMware Certified Professional (VCP)
13 2 (1.53%) Dell Certification
Quality Assurance & Compliance
1 32 (24.43%) SLA
2 4 (3.05%) QA
3 3 (2.29%) COBIT
3 3 (2.29%) PCI DSS
4 2 (1.53%) ISO/IEC 27001
4 2 (1.53%) Sarbanes-Oxley
5 1 (0.76%) GDPR
System Software
1 92 (70.23%) Active Directory
2 14 (10.69%) Virtual Servers
3 12 (9.16%) XenApp
4 6 (4.58%) Terminal Server
4 6 (4.58%) VMware Infrastructure
5 4 (3.05%) BitLocker
5 4 (3.05%) Microsoft App-V
6 1 (0.76%) Hyper-V
6 1 (0.76%) VMware ESXi
6 1 (0.76%) VMware Workstation
6 1 (0.76%) XenServer
Systems Management
1 52 (39.69%) SCCM
2 21 (16.03%) WSUS
3 14 (10.69%) IBM BigFix
4 8 (6.11%) AirWatch
5 4 (3.05%) Symantec Endpoint Protection
6 2 (1.53%) Cisco CUCM
6 2 (1.53%) ServiceCenter
7 1 (0.76%) Nagios
7 1 (0.76%) SCOM
Vendors
1 75 (57.25%) Microsoft
2 52 (39.69%) Citrix
3 36 (27.48%) Apple
4 31 (23.66%) Remedy
5 24 (18.32%) Ivanti
6 15 (11.45%) Lotus
6 15 (11.45%) Oracle
7 14 (10.69%) IBM
7 14 (10.69%) Intel
7 14 (10.69%) Splunk
7 14 (10.69%) Sun
8 13 (9.92%) MobileIron
9 12 (9.16%) Cisco
10 7 (5.34%) BMC
10 7 (5.34%) Dell
10 7 (5.34%) VMware
11 6 (4.58%) Veeam
12 5 (3.82%) ShoreTel
13 4 (3.05%) Symantec
13 4 (3.05%) Xerox