The following table provides summary statistics for contract job vacancies advertised in England with a requirement for ServiceCenter skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ServiceCenter over the 3 months to 23 March 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

3 months to
23 Mar 2017
Same period 2016 Same period 2015
HP OpenView ServiceCenter (formerly Peregrine ServiceCenter)
UK / England
Rank 576 606 583
Rank change year-on-year +30 -23  
Contract jobs citing ServiceCenter 1 6 8
As % of all contract IT jobs advertised in England 0.002% 0.012% 0.017%
As % of the Systems Management category 0.024% 0.13% 0.20%
Number of daily rates quoted 0 6 6
Median daily rate - £345 £319
Median daily rate % change year-on-year - +8.23%  
UK excluding London median daily rate - £345 £319
% change year-on-year - +8.23%  
Number of hourly rates quoted 0 0 1
Median hourly rate - - £17.00
UK excluding London median hourly rate - - £17.00

ServiceCenter is in the systems management skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in England with a requirement for systems management skills.

Systems Management Skills
England
Contract job vacancies with a requirement for systems management skills 4112 4558 4055
As % of all contract IT job vacancies advertised in England 9.97% 9.37% 8.52%
Number of daily rates quoted 2751 2913 2405
Median daily rate £475 £450 £425
Median daily rate % change year-on-year +5.55% +5.88%  
90% offered a daily rate of more than £315 £310 £275
10% offered a daily rate of more than £600 £550 £563
UK excluding London median daily rate £425 £400 £375
% change year-on-year +6.25% +6.66%  
Number of hourly rates quoted 88 121 163
Median hourly rate £23.75 £22.50 £20.19
Median hourly rate % change year-on-year +5.55% +11.46%  
90% offered a hourly rate of more than £13.00 £13.00 £13.00
10% offered a hourly rate of more than £47.00 £55.00 £37.55
UK excluding London median hourly rate £19.00 £22.50 £21.50
% change year-on-year -15.55% +4.65%  

ServiceCenter
Job Vacancy Trend in England

The job posting trend of jobs advertised in England citing ServiceCenter as a proportion of all contract or permanent IT jobs with a match in the Systems Management category.

Job vacancy trend for ServiceCenter in England

ServiceCenter
Contractor Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ServiceCenter in England.

Contractor daily rate trend for ServiceCenter in England

ServiceCenter
Contractor Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ServiceCenter in England.

Contractor hourly rate trend for ServiceCenter in England

ServiceCenter
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ServiceCenter within the England region over the 3 months to 23 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
North West +21 1 - -
ServiceCenter
UK

ServiceCenter
Top 30 Related IT Skills in England

For the 6 months to 23 March 2017, IT contractor jobs citing ServiceCenter also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region with a requirement for ServiceCenter.

1 7 (100.00%) HP
2 3 (42.86%) Remedy
2 3 (42.86%) MS Office
2 3 (42.86%) Active Directory
2 3 (42.86%) Incident Management
3 2 (28.57%) Six Sigma
3 2 (28.57%) Cisco
3 2 (28.57%) Windows
3 2 (28.57%) MS Excel
3 2 (28.57%) Problem Management
3 2 (28.57%) Wireless
3 2 (28.57%) Finance
3 2 (28.57%) Continuous Improvement
3 2 (28.57%) Root Cause Analysis
3 2 (28.57%) Six Sigma Yellow Belt
4 1 (14.29%) Capacity Management
4 1 (14.29%) Windows 8
4 1 (14.29%) Analytical Skills
4 1 (14.29%) Data Centre
4 1 (14.29%) Windows 10
4 1 (14.29%) Remote Desktop
4 1 (14.29%) Chat Support
4 1 (14.29%) Migration
4 1 (14.29%) Banking
4 1 (14.29%) MS PowerPoint
4 1 (14.29%) Google
4 1 (14.29%) Remedy ITSM
4 1 (14.29%) SCCM
4 1 (14.29%) SC Cleared
4 1 (14.29%) Security Cleared

ServiceCenter
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (14.29%) Exchange Server 2003
1 1 (14.29%) Exchange Server 2010
1 1 (14.29%) MS Exchange
1 1 (14.29%) SharePoint
Applications
1 3 (42.86%) MS Office
2 2 (28.57%) MS Excel
3 1 (14.29%) MS PowerPoint
3 1 (14.29%) Spreadsheet
Business Applications
1 1 (14.29%) Remedy ITSM
Communications & Networking
1 2 (28.57%) Wireless
2 1 (14.29%) Internet
2 1 (14.29%) Intranet
2 1 (14.29%) NAS
2 1 (14.29%) Remote Desktop
2 1 (14.29%) SAN
2 1 (14.29%) TCP/IP
2 1 (14.29%) VoIP
2 1 (14.29%) VPN
General
1 2 (28.57%) Finance
2 1 (14.29%) Banking
2 1 (14.29%) Financial Institution
Job Titles
1 4 (57.14%) Analyst
2 3 (42.86%) Support Analyst
3 1 (14.29%) 1st Line Support
3 1 (14.29%) 1st Line Support Technician
3 1 (14.29%) 1st/2nd Line Support
3 1 (14.29%) 1st/2nd Line Support Analyst
3 1 (14.29%) 2nd Line Support
3 1 (14.29%) 2nd Line Support Analyst
3 1 (14.29%) Change Manager
3 1 (14.29%) IT Analyst
3 1 (14.29%) IT Support
3 1 (14.29%) IT Support Analyst
3 1 (14.29%) Service Desk Support
3 1 (14.29%) Service Desk Technician
3 1 (14.29%) Storage Engineer
3 1 (14.29%) Support Technician
Miscellaneous
1 1 (14.29%) Analytical Skills
1 1 (14.29%) Blackberry
1 1 (14.29%) Data Centre
Operating Systems
1 2 (28.57%) Windows
2 1 (14.29%) Apple iOS
2 1 (14.29%) Windows 10
2 1 (14.29%) Windows 7
2 1 (14.29%) Windows 8
2 1 (14.29%) Windows XP
Processes & Methodologies
1 3 (42.86%) Incident Management
2 2 (28.57%) Continuous Improvement
2 2 (28.57%) Problem Management
2 2 (28.57%) Root Cause Analysis
2 2 (28.57%) Six Sigma
3 1 (14.29%) Capacity Management
3 1 (14.29%) Chat Support
3 1 (14.29%) ITIL
3 1 (14.29%) ITSM
3 1 (14.29%) Migration
3 1 (14.29%) Service Management
Programming Languages
1 1 (14.29%) PowerShell
1 1 (14.29%) VBScript
Qualifications
1 2 (28.57%) Six Sigma Yellow Belt
2 1 (14.29%) ITIL Certification
2 1 (14.29%) SC Cleared
2 1 (14.29%) Security Cleared
System Software
1 3 (42.86%) Active Directory
2 1 (14.29%) XenDesktop
Systems Management
1 1 (14.29%) SCCM
1 1 (14.29%) ZENworks
Vendors
1 7 (100.00%) HP
2 3 (42.86%) Remedy
3 2 (28.57%) Cisco
4 1 (14.29%) Citrix
4 1 (14.29%) EMC
4 1 (14.29%) Google
4 1 (14.29%) Microsoft
4 1 (14.29%) NetApp