Period
to 23 November 2017

The following table provides summary statistics for permanent job vacancies advertised in England with a requirement for ServiceCenter skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ServiceCenter over the 6 months to 23 November 2017 with a comparison to the same period in the previous 2 years.

HP OpenView ServiceCenter (formerly Peregrine ServiceCenter)
UK > England
6 months to
23 Nov 2017
Same period 2016 Same period 2015
Rank 1144 1176 1235
Rank change year-on-year +32 +59 +21
Permanent jobs citing ServiceCenter 22 27 42
As % of all permanent IT jobs advertised in England 0.013% 0.015% 0.021%
As % of the Systems Management category 0.15% 0.17% 0.26%
Number of salaries quoted 20 16 37
England median annual salary £32,000 £47,500 £60,000
Median salary % change year-on-year -32.63% -20.83% +20.00%
10th Percentile £26,250 £18,000 £27,200
90th Percentile £42,250 £51,250 £81,250
UK median annual salary £32,000 £47,500 £60,000
% change year-on-year -32.63% -20.83% +20.00%

ServiceCenter is in the Systems Management category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in England with a requirement for systems management skills.

All Systems Management Skills
England
Permanent vacancies with a requirement for systems management skills 14782 15645 15913
As % of all permanent IT jobs advertised in England 8.76% 8.73% 7.78%
Number of salaries quoted 12233 12745 13042
England median annual salary £55,000 £50,500 £50,000
Median salary % change year-on-year +8.91% +1.00% +5.26%
10th Percentile £31,250 £31,250 £30,000
90th Percentile £82,500 £78,750 £75,000
UK median annual salary £52,500 £50,000 £50,000
% change year-on-year +5.00% - +5.26%

ServiceCenter
Job Vacancy Trend in England

Job postings citing ServiceCenter as a percentage of all IT jobs advertised in England.

Job vacancy trend for ServiceCenter in England

ServiceCenter
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ServiceCenter in England.

Salary trend for ServiceCenter in England

ServiceCenter
Salary Histogram in England

The salary distribution of IT jobs citing ServiceCenter in England over the 6 months to 23 November 2017.

Salary histogram for ServiceCenter in England

ServiceCenter
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ServiceCenter within the England region over the 6 months to 23 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +22 15 £29,000 - 1
Yorkshire +32 6 £37,000 +105.56%
North of England -7 6 £37,000 -22.11%
East of England - 1 £32,000 -
ServiceCenter
UK

For the 6 months to 23 November 2017, IT jobs citing ServiceCenter also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region with a requirement for ServiceCenter.

1 21 (95.45%) Microsoft
1 21 (95.45%) HP
2 15 (68.18%) Active Directory
2 15 (68.18%) Windows
3 14 (63.64%) Cisco
3 14 (63.64%) Data Centre
4 13 (59.09%) Microsoft Office
5 12 (54.55%) MS Exchange
6 11 (50.00%) SLA
6 11 (50.00%) Dell
6 11 (50.00%) LAN
6 11 (50.00%) Remedy
7 10 (45.45%) SAN
7 10 (45.45%) VPN
8 9 (40.91%) WAN
8 9 (40.91%) ITIL
8 9 (40.91%) Microsoft Certification
8 9 (40.91%) Finance
8 9 (40.91%) Windows 7
9 8 (36.36%) Exchange Server 2010
9 8 (36.36%) Change Control
9 8 (36.36%) Change Management
10 7 (31.82%) Citrix
10 7 (31.82%) MCP
10 7 (31.82%) MCSA
10 7 (31.82%) Exchange Server 2013
11 6 (27.27%) Structured Cabling
11 6 (27.27%) Windows 10
11 6 (27.27%) Windows Server
11 6 (27.27%) Break/Fix

ServiceCenter
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (54.55%) MS Exchange
2 8 (36.36%) Exchange Server 2010
3 7 (31.82%) Exchange Server 2013
4 5 (22.73%) Blackberry Enterprise Server
4 5 (22.73%) Exchange Server 2007
4 5 (22.73%) IIS
4 5 (22.73%) SharePoint
5 4 (18.18%) Skype for Business
6 2 (9.09%) Apache
6 2 (9.09%) Office Communications Server
6 2 (9.09%) SharePoint 2010
6 2 (9.09%) SharePoint 2013
Applications
1 13 (59.09%) Microsoft Office
2 5 (22.73%) Microsoft Excel
2 5 (22.73%) Microsoft PowerPoint
Business Applications
1 1 (4.55%) Kondor
Cloud Services
1 5 (22.73%) Microsoft Azure
2 4 (18.18%) Amazon AWS
3 1 (4.55%) Cloud Computing
3 1 (4.55%) Office 365
Communications & Networking
1 11 (50.00%) LAN
2 10 (45.45%) SAN
2 10 (45.45%) VPN
3 9 (40.91%) WAN
4 6 (27.27%) Structured Cabling
4 6 (27.27%) VLAN
5 5 (22.73%) DNS
5 5 (22.73%) Network Security
5 5 (22.73%) TCP/IP
6 3 (13.64%) DHCP
7 2 (9.09%) iSCSI
7 2 (9.09%) ISDN
7 2 (9.09%) VoIP
8 1 (4.55%) Firewall
8 1 (4.55%) Intranet
8 1 (4.55%) Skype
8 1 (4.55%) Unified Communications
8 1 (4.55%) Wireless
Database & Business Intelligence
1 4 (18.18%) SQL Server
2 2 (9.09%) Amazon RDS
General
1 9 (40.91%) Finance
2 2 (9.09%) Law
2 2 (9.09%) Legal
3 1 (4.55%) Banking
3 1 (4.55%) Front Office
Job Titles
1 11 (50.00%) Analyst
2 10 (45.45%) Support Analyst
3 6 (27.27%) Data Centre Engineer
4 3 (13.64%) 1st/2nd Line Support
4 3 (13.64%) 1st/2nd Line Support Analyst
4 3 (13.64%) 2nd Line Support
4 3 (13.64%) 2nd Line Support Analyst
4 3 (13.64%) Active Directory Analyst
4 3 (13.64%) Active Directory Support
4 3 (13.64%) Active Directory Support Analyst
4 3 (13.64%) Exchange Support
4 3 (13.64%) Windows Support Analyst
5 2 (9.09%) Operations Engineer
5 2 (9.09%) Support Engineer
5 2 (9.09%) Systems Analyst
5 2 (9.09%) Systems Support
5 2 (9.09%) Technical Engineer
5 2 (9.09%) Technical Operations Engineer
5 2 (9.09%) Windows Engineer
5 2 (9.09%) Windows Support Engineer
Miscellaneous
1 14 (63.64%) Data Centre
2 5 (22.73%) Blackberry
3 3 (13.64%) Analytical Skills
3 3 (13.64%) Clustering
3 3 (13.64%) PKI
4 2 (9.09%) CMDB
4 2 (9.09%) Management Information System
4 2 (9.09%) Public Cloud
5 1 (4.55%) Fat Client
5 1 (4.55%) Thin Client
Operating Systems
1 15 (68.18%) Windows
2 9 (40.91%) Windows 7
3 6 (27.27%) Windows 10
3 6 (27.27%) Windows Server
4 5 (22.73%) Unix
5 4 (18.18%) Linux
6 3 (13.64%) Windows Server 2012
7 2 (9.09%) CentOS
7 2 (9.09%) Red Hat Enterprise Linux
7 2 (9.09%) Windows Server 2008
8 1 (4.55%) Windows 8
Processes & Methodologies
1 9 (40.91%) ITIL
2 8 (36.36%) Change Control
2 8 (36.36%) Change Management
3 6 (27.27%) Break/Fix
3 6 (27.27%) Migration
3 6 (27.27%) Proactive Management
4 5 (22.73%) Incident Management
4 5 (22.73%) ITIL V3
4 5 (22.73%) Service Delivery
5 4 (18.18%) Disaster Recovery
6 2 (9.09%) Capacity Planning
6 2 (9.09%) Collaborative Working
6 2 (9.09%) Configuration Management
6 2 (9.09%) DevOps
6 2 (9.09%) Infrastructure Monitoring
6 2 (9.09%) Proactive Monitoring
7 1 (4.55%) Coaching
7 1 (4.55%) Continuous Improvement
7 1 (4.55%) Release Management
7 1 (4.55%) Trend Analysis
Programming Languages
1 1 (4.55%) SQL
Qualifications
1 9 (40.91%) Microsoft Certification
2 7 (31.82%) MCP
2 7 (31.82%) MCSA
3 6 (27.27%) CCNA
3 6 (27.27%) Cisco Certification
4 5 (22.73%) MCDST
4 5 (22.73%) MCITP
5 4 (18.18%) MCSE
6 2 (9.09%) SC Cleared
6 2 (9.09%) Security Cleared
7 1 (4.55%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 11 (50.00%) SLA
System Software
1 15 (68.18%) Active Directory
2 6 (27.27%) VMware Infrastructure
3 3 (13.64%) Hyper-V
3 3 (13.64%) XenDesktop
4 2 (9.09%) VMware ESXi
4 2 (9.09%) vSphere
5 1 (4.55%) XenApp
5 1 (4.55%) XenServer
Systems Management
1 5 (22.73%) Cisco CUCM
2 4 (18.18%) Backup Exec
3 3 (13.64%) Microsoft Data Protection Manager
3 3 (13.64%) SCOM
4 1 (4.55%) DameWare
4 1 (4.55%) SCCM
Vendors
1 21 (95.45%) HP
1 21 (95.45%) Microsoft
2 14 (63.64%) Cisco
3 11 (50.00%) Dell
3 11 (50.00%) Remedy
4 7 (31.82%) Citrix
5 6 (27.27%) Bloomberg
5 6 (27.27%) Reuters
5 6 (27.27%) VMware
6 5 (22.73%) Apple
7 3 (13.64%) CommVault
7 3 (13.64%) Veeam
8 2 (9.09%) Huawei
9 1 (4.55%) Bomgar
9 1 (4.55%) CheckPoint
9 1 (4.55%) Juniper
9 1 (4.55%) NetApp
9 1 (4.55%) SolarWinds
9 1 (4.55%) Symantec
9 1 (4.55%) Veritas