Period
to 21 October 2018

The following table provides summary statistics for permanent job vacancies advertised in England with a requirement for ServiceCenter skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ServiceCenter over the 6 months to 21 October 2018 with a comparison to the same period in the previous 2 years.

HP OpenView ServiceCenter (formerly Peregrine ServiceCenter)
UK > England
6 months to
21 Oct 2018
Same period 2017 Same period 2016
Rank 1107 1143 1182
Rank change year-on-year +36 +39 +60
Permanent jobs citing ServiceCenter 28 25 35
As % of all permanent IT jobs advertised in England 0.018% 0.015% 0.019%
As % of the Systems Management category 0.17% 0.17% 0.22%
Number of salaries quoted 22 21 22
England median annual salary £38,000 £32,000 £37,500
Median salary % change year-on-year +18.75% -14.67% -11.76%
10th Percentile £26,250 £26,250 £19,825
90th Percentile £48,750 £42,250 £51,250
UK median annual salary £31,500 £31,250 £37,500
% change year-on-year +0.80% -16.67% -11.76%

ServiceCenter is in the Systems Management category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in England with a requirement for systems management skills.

All Systems Management Skills
England
Permanent vacancies with a requirement for systems management skills 16,174 14,708 16,167
As % of all permanent IT jobs advertised in England 10.61% 9.00% 8.97%
Number of salaries quoted 12,897 12,142 13,223
England median annual salary £55,000 £53,000 £50,000
Median salary % change year-on-year +3.77% +6.00% -
10th Percentile £32,500 £31,250 £31,250
90th Percentile £86,250 £82,500 £77,500
UK median annual salary £55,000 £52,500 £50,000
% change year-on-year +4.76% +5.00% +2.04%

ServiceCenter
Job Vacancy Trend in England

Job postings citing ServiceCenter as a percentage of all IT jobs advertised in England.

Job vacancy trend for ServiceCenter in England

ServiceCenter
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ServiceCenter in England.

Salary trend for ServiceCenter in England

ServiceCenter
Salary Histogram in England

The salary distribution of IT jobs citing ServiceCenter in England over the 6 months to 21 October 2018.

Salary histogram for ServiceCenter in England

ServiceCenter
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ServiceCenter within the England region over the 6 months to 21 October 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +30 12 £36,000 +24.14%
North of England +49 9 £47,500 +14.46% 1
Yorkshire +33 9 £47,500 +14.46% 1
East of England +28 4 - -
South West +5 3 - -
South East - 1 £36,000 -
ServiceCenter
UK

For the 6 months to 21 October 2018, IT jobs citing ServiceCenter also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region with a requirement for ServiceCenter.

1 28 (100.00%) HP
2 25 (89.29%) ITIL
3 21 (75.00%) Active Directory
4 19 (67.86%) Microsoft
5 16 (57.14%) Service Delivery
6 15 (53.57%) SLA
6 15 (53.57%) Windows
6 15 (53.57%) Incident Management
7 14 (50.00%) Windows 7
7 14 (50.00%) MS Exchange
7 14 (50.00%) Change Management
8 12 (42.86%) Remedy
8 12 (42.86%) TCP/IP
8 12 (42.86%) VPN
8 12 (42.86%) Citrix
9 11 (39.29%) Microsoft Office
9 11 (39.29%) Management Information System
9 11 (39.29%) VMware
9 11 (39.29%) Problem Management
9 11 (39.29%) Office 365
9 11 (39.29%) Data Centre
9 11 (39.29%) Windows 10
10 10 (35.71%) SCCM
10 10 (35.71%) Microsoft Certification
10 10 (35.71%) Cisco
11 9 (32.14%) MCP
11 9 (32.14%) Microsoft Excel
11 9 (32.14%) Microsoft PowerPoint
11 9 (32.14%) Problem-Solving
12 8 (28.57%) Exchange Server 2010

ServiceCenter
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 14 (50.00%) MS Exchange
2 8 (28.57%) Exchange Server 2010
3 5 (17.86%) Blackberry Enterprise Server
3 5 (17.86%) Exchange Server 2007
3 5 (17.86%) Exchange Server 2013
Applications
1 11 (39.29%) Microsoft Office
2 9 (32.14%) Microsoft Excel
2 9 (32.14%) Microsoft PowerPoint
3 4 (14.29%) Acrobat
3 4 (14.29%) Microsoft Project
3 4 (14.29%) MS Visio
Business Applications
1 4 (14.29%) Remedy ITSM
Cloud Services
1 11 (39.29%) Office 365
2 7 (25.00%) Microsoft Azure
Communications & Networking
1 12 (42.86%) TCP/IP
1 12 (42.86%) VPN
2 8 (28.57%) LAN
2 8 (28.57%) WAN
3 7 (25.00%) DHCP
3 7 (25.00%) DNS
4 5 (17.86%) Network Security
5 4 (14.29%) Internet
5 4 (14.29%) Remote Desktop
5 4 (14.29%) WebEx
6 3 (10.71%) NGN
6 3 (10.71%) VLAN
7 2 (7.14%) Intranet
7 2 (7.14%) SAN
7 2 (7.14%) Structured Cabling
Development Applications
1 2 (7.14%) JIRA
General
1 5 (17.86%) Finance
2 2 (7.14%) Legal
2 2 (7.14%) Telecoms
3 1 (3.57%) Automotive
Job Titles
1 7 (25.00%) Azure Engineer
2 5 (17.86%) Analyst
3 4 (14.29%) Service Analyst
4 3 (10.71%) Data Centre Engineer
4 3 (10.71%) IT Analyst
4 3 (10.71%) Project Manager
4 3 (10.71%) Senior Manager
4 3 (10.71%) Senior Project Manager
4 3 (10.71%) Support Engineer
5 2 (7.14%) Security Manager
5 2 (7.14%) Security Project Manager
6 1 (3.57%) Break Fix Engineer
6 1 (3.57%) Cybersecurity Manager
6 1 (3.57%) Data Centre Analyst
6 1 (3.57%) Data Centre Operations Analyst
6 1 (3.57%) Data Centre Operations Engineer
6 1 (3.57%) Operational Support Analyst
6 1 (3.57%) Operations Support Analyst
6 1 (3.57%) Operations Support Engineer
6 1 (3.57%) Project Manager - Cybersecurity
Libraries, Frameworks & Software Standards
1 4 (14.29%) CSS
Miscellaneous
1 11 (39.29%) Data Centre
1 11 (39.29%) Management Information System
2 7 (25.00%) Replication
3 6 (21.43%) Self-Motivation
4 5 (17.86%) Blackberry
5 4 (14.29%) iPad
6 2 (7.14%) Analytical Skills
6 2 (7.14%) Fintech
Operating Systems
1 15 (53.57%) Windows
2 14 (50.00%) Windows 7
3 11 (39.29%) Windows 10
4 4 (14.29%) Mac OS
4 4 (14.29%) Windows 2000
4 4 (14.29%) Windows XP
5 3 (10.71%) Windows Server
6 2 (7.14%) Unix
6 2 (7.14%) Windows 8
Processes & Methodologies
1 25 (89.29%) ITIL
2 16 (57.14%) Service Delivery
3 15 (53.57%) Incident Management
4 14 (50.00%) Change Management
5 11 (39.29%) Problem Management
6 9 (32.14%) Problem-Solving
7 7 (25.00%) Root Cause Analysis
7 7 (25.00%) Virtual Environments
8 6 (21.43%) ITSM
9 5 (17.86%) ITIL V3
9 5 (17.86%) Migration
10 4 (14.29%) Continuous Improvement
10 4 (14.29%) Information Management
10 4 (14.29%) Statistics
10 4 (14.29%) Vendor Relationship Management
11 3 (10.71%) Agile Software Development
11 3 (10.71%) PRINCE2
11 3 (10.71%) Project Management
11 3 (10.71%) Stakeholder Management
11 3 (10.71%) Waterfall
Programming Languages
1 7 (25.00%) PowerShell
Qualifications
1 10 (35.71%) Microsoft Certification
2 9 (32.14%) MCP
3 7 (25.00%) ITIL Foundation Certificate
4 5 (17.86%) MCDST
4 5 (17.86%) MCITP
4 5 (17.86%) MCSA
4 5 (17.86%) MCSE
5 3 (10.71%) CCNA
5 3 (10.71%) Cisco Certification
Quality Assurance & Compliance
1 15 (53.57%) SLA
System Software
1 21 (75.00%) Active Directory
2 7 (25.00%) Hyper-V
2 7 (25.00%) VMware Infrastructure
3 1 (3.57%) VMware ESXi
Systems Management
1 10 (35.71%) SCCM
2 7 (25.00%) Backup Exec
2 7 (25.00%) HP Data Protector
3 5 (17.86%) Cisco CUCM
4 4 (14.29%) Microsoft Intune
4 4 (14.29%) Systems Management Server (SMS)
5 2 (7.14%) DameWare
Vendors
1 28 (100.00%) HP
2 19 (67.86%) Microsoft
3 12 (42.86%) Citrix
3 12 (42.86%) Remedy
4 11 (39.29%) VMware
5 10 (35.71%) Cisco
6 8 (28.57%) Apple
7 7 (25.00%) Asigra
7 7 (25.00%) Veeam
8 6 (21.43%) Bomgar
9 5 (17.86%) Bloomberg
9 5 (17.86%) Dell
9 5 (17.86%) Reuters
10 4 (14.29%) Adobe
10 4 (14.29%) MobileIron
10 4 (14.29%) Peregrine
10 4 (14.29%) ServiceNow
11 3 (10.71%) Ivanti
11 3 (10.71%) Mitel
11 3 (10.71%) Sophos