Period
to 27 May 2018

The following table provides summary statistics for permanent job vacancies advertised in England with a requirement for ServiceCenter skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ServiceCenter over the 6 months to 27 May 2018 with a comparison to the same period in the previous 2 years.

HP OpenView ServiceCenter (formerly Peregrine ServiceCenter)
UK > England
6 months to
27 May 2018
Same period 2017 Same period 2016
Rank 1107 1099 1216
Rank change year-on-year -8 +117 +24
Permanent jobs citing ServiceCenter 40 42 31
As % of all permanent IT jobs advertised in England 0.025% 0.026% 0.016%
As % of the Systems Management category 0.25% 0.29% 0.19%
Number of salaries quoted 29 20 28
England median annual salary £31,500 £29,000 £40,000
Median salary % change year-on-year +8.62% -27.50% +17.65%
10th Percentile £26,500 £25,075 £27,850
90th Percentile £40,000 £45,813 £55,000
UK median annual salary £30,750 £29,000 £40,000
% change year-on-year +6.03% -27.50% +17.65%

ServiceCenter is in the Systems Management category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in England with a requirement for systems management skills.

All Systems Management Skills
England
Permanent vacancies with a requirement for systems management skills 16,114 14,260 16,476
As % of all permanent IT jobs advertised in England 9.99% 8.87% 8.73%
Number of salaries quoted 12,878 11,604 13,466
England median annual salary £55,000 £52,500 £50,000
Median salary % change year-on-year +4.76% +5.00% +5.26%
10th Percentile £32,000 £30,750 £30,061
90th Percentile £85,000 £81,250 £75,000
UK median annual salary £55,000 £52,500 £50,000
% change year-on-year +4.76% +5.00% +5.26%

ServiceCenter
Job Vacancy Trend in England

Job postings citing ServiceCenter as a percentage of all IT jobs advertised in England.

Job vacancy trend for ServiceCenter in England

ServiceCenter
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ServiceCenter in England.

Salary trend for ServiceCenter in England

ServiceCenter
Salary Histogram in England

The salary distribution of IT jobs citing ServiceCenter in England over the 6 months to 27 May 2018.

Salary histogram for ServiceCenter in England

ServiceCenter
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ServiceCenter within the England region over the 6 months to 27 May 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +1 22 £27,000 -6.90% 1
Yorkshire +34 13 £32,500 +44.44%
North of England +14 13 £32,500 -21.69% 1
East of England +8 4 - -
South East - 1 £34,000 - 2
ServiceCenter
UK

For the 6 months to 27 May 2018, IT jobs citing ServiceCenter also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region with a requirement for ServiceCenter.

1 40 (100.00%) HP
2 30 (75.00%) Active Directory
2 30 (75.00%) Windows
3 29 (72.50%) Microsoft
4 25 (62.50%) SLA
5 24 (60.00%) SCCM
6 22 (55.00%) ITIL
7 21 (52.50%) Microsoft Office
8 20 (50.00%) Backup Exec
9 19 (47.50%) Windows 7
10 18 (45.00%) LAN
11 17 (42.50%) VPN
11 17 (42.50%) MS Exchange
12 16 (40.00%) Remedy
12 16 (40.00%) SAN
13 14 (35.00%) ITSM
14 13 (32.50%) Ivanti
14 13 (32.50%) Incident Management
14 13 (32.50%) WAN
14 13 (32.50%) Dell
14 13 (32.50%) Exchange Server 2010
15 12 (30.00%) Citrix
15 12 (30.00%) Cisco
15 12 (30.00%) Microsoft Certification
15 12 (30.00%) XenApp
16 11 (27.50%) XenServer
16 11 (27.50%) XenDesktop
16 11 (27.50%) Veeam
16 11 (27.50%) VMware Infrastructure
16 11 (27.50%) Microsoft Azure

ServiceCenter
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 17 (42.50%) MS Exchange
2 13 (32.50%) Exchange Server 2010
3 11 (27.50%) IIS
3 11 (27.50%) SharePoint
3 11 (27.50%) Skype for Business
4 2 (5.00%) Blackberry Enterprise Server
4 2 (5.00%) Exchange Server 2007
4 2 (5.00%) Exchange Server 2013
Applications
1 21 (52.50%) Microsoft Office
2 6 (15.00%) Microsoft Excel
2 6 (15.00%) Microsoft PowerPoint
3 4 (10.00%) Acrobat
3 4 (10.00%) Microsoft Project
3 4 (10.00%) MS Visio
Business Applications
1 9 (22.50%) Remedy ITSM
Cloud Services
1 11 (27.50%) Microsoft Azure
2 7 (17.50%) Office 365
Communications & Networking
1 18 (45.00%) LAN
2 17 (42.50%) VPN
3 16 (40.00%) SAN
4 13 (32.50%) WAN
5 11 (27.50%) DHCP
5 11 (27.50%) DNS
6 5 (12.50%) ISDN
6 5 (12.50%) VLAN
6 5 (12.50%) VoIP
7 4 (10.00%) Internet
7 4 (10.00%) Remote Desktop
7 4 (10.00%) Skype
7 4 (10.00%) WebEx
8 3 (7.50%) Structured Cabling
9 2 (5.00%) Network Security
9 2 (5.00%) TCP/IP
Database & Business Intelligence
1 11 (27.50%) Amazon RDS
1 11 (27.50%) SQL Server
Development Applications
1 2 (5.00%) JIRA
General
1 10 (25.00%) Finance
2 3 (7.50%) Telecoms
3 2 (5.00%) Automotive
3 2 (5.00%) Marketing
Job Titles
1 22 (55.00%) Analyst
2 19 (47.50%) Support Analyst
3 11 (27.50%) Systems Support Analyst
4 8 (20.00%) 1st/2nd Line Support
4 8 (20.00%) 1st/2nd Line Support Analyst
4 8 (20.00%) 2nd Line Support
4 8 (20.00%) 2nd Line Support Analyst
4 8 (20.00%) Active Directory Analyst
4 8 (20.00%) Active Directory Support
4 8 (20.00%) Active Directory Support Analyst
4 8 (20.00%) Citrix Analyst
4 8 (20.00%) Citrix Support
4 8 (20.00%) Citrix Support Analyst
4 8 (20.00%) Exchange Support
5 7 (17.50%) Senior Analyst
5 7 (17.50%) Senior Support Analyst
5 7 (17.50%) Senior Systems Analyst
5 7 (17.50%) Systems Analyst
5 7 (17.50%) Systems Support
6 5 (12.50%) Data Centre Engineer
Libraries, Frameworks & Software Standards
1 4 (10.00%) CSS
Miscellaneous
1 11 (27.50%) Clustering
2 7 (17.50%) Data Centre
3 6 (15.00%) Management Information System
3 6 (15.00%) PKI
4 4 (10.00%) iPad
5 3 (7.50%) Analytical Skills
6 2 (5.00%) Blackberry
6 2 (5.00%) Fintech
7 1 (2.50%) Self-Motivation
Operating Systems
1 30 (75.00%) Windows
2 19 (47.50%) Windows 7
3 11 (27.50%) Windows Server
3 11 (27.50%) Windows Server 2012
4 10 (25.00%) Windows 10
5 7 (17.50%) Unix
6 5 (12.50%) Linux
7 4 (10.00%) Mac OS
7 4 (10.00%) Windows 2000
7 4 (10.00%) Windows XP
Processes & Methodologies
1 22 (55.00%) ITIL
2 14 (35.00%) ITSM
3 13 (32.50%) Incident Management
4 11 (27.50%) Coaching
5 9 (22.50%) Change Management
5 9 (22.50%) Problem-Solving
6 8 (20.00%) Service Delivery
7 6 (15.00%) Disaster Recovery
7 6 (15.00%) Problem Management
8 5 (12.50%) Break/Fix
8 5 (12.50%) Change Control
8 5 (12.50%) Continuous Improvement
8 5 (12.50%) Data Security
8 5 (12.50%) DevOps
8 5 (12.50%) Proactive Management
8 5 (12.50%) Six Sigma
9 4 (10.00%) Information Management
9 4 (10.00%) Migration
9 4 (10.00%) Statistics
9 4 (10.00%) Vendor Relationship Management
Qualifications
1 12 (30.00%) Microsoft Certification
2 8 (20.00%) MCDST
3 6 (15.00%) MCP
4 5 (12.50%) CCNA
4 5 (12.50%) Cisco Certification
5 4 (10.00%) MCSE
5 4 (10.00%) SC Cleared
5 4 (10.00%) Security Cleared
6 3 (7.50%) ITIL Certification
7 2 (5.00%) MCITP
7 2 (5.00%) MCSA
Quality Assurance & Compliance
1 25 (62.50%) SLA
2 2 (5.00%) Actionable Recommendations
2 2 (5.00%) COBIT
System Software
1 30 (75.00%) Active Directory
2 12 (30.00%) XenApp
3 11 (27.50%) Hyper-V
3 11 (27.50%) VMware Infrastructure
3 11 (27.50%) XenDesktop
3 11 (27.50%) XenServer
4 2 (5.00%) Microsoft App-V
4 2 (5.00%) Virtual Desktop
Systems Management
1 24 (60.00%) SCCM
2 20 (50.00%) Backup Exec
3 11 (27.50%) Microsoft Data Protection Manager
3 11 (27.50%) SCOM
4 4 (10.00%) Microsoft Intune
4 4 (10.00%) Systems Management Server (SMS)
5 2 (5.00%) Cisco CUCM
Vendors
1 40 (100.00%) HP
2 29 (72.50%) Microsoft
3 16 (40.00%) Remedy
4 13 (32.50%) Dell
4 13 (32.50%) Ivanti
5 12 (30.00%) Cisco
5 12 (30.00%) Citrix
6 11 (27.50%) CommVault
6 11 (27.50%) Veeam
6 11 (27.50%) VMware
7 10 (25.00%) Apple
8 8 (20.00%) Sophos
9 6 (15.00%) SAP
9 6 (15.00%) ServiceNow
10 5 (12.50%) Huawei
11 4 (10.00%) Adobe
11 4 (10.00%) Bomgar
11 4 (10.00%) MobileIron
11 4 (10.00%) Peregrine
12 2 (5.00%) BMC