Period
to 20 August 2018

The following table provides summary statistics for permanent job vacancies advertised in England with a requirement for ServiceCenter skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ServiceCenter over the 6 months to 20 August 2018 with a comparison to the same period in the previous 2 years.

HP OpenView ServiceCenter (formerly Peregrine ServiceCenter)
UK > England
6 months to
20 Aug 2018
Same period 2017 Same period 2016
Rank 1117 1130 1198
Rank change year-on-year +13 +68 +39
Permanent jobs citing ServiceCenter 22 42 33
As % of all permanent IT jobs advertised in England 0.014% 0.025% 0.018%
As % of the Systems Management category 0.13% 0.28% 0.20%
Number of salaries quoted 14 27 23
England median annual salary £36,000 £29,000 £42,500
Median salary % change year-on-year +24.14% -31.76% +23.79%
10th Percentile £27,600 £25,950 £36,250
90th Percentile £40,000 £45,625 £51,250
UK median annual salary £27,500 £29,000 £42,500
% change year-on-year -5.17% -31.76% +23.79%

ServiceCenter is in the Systems Management category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in England with a requirement for systems management skills.

All Systems Management Skills
England
Permanent vacancies with a requirement for systems management skills 16,465 14,801 16,599
As % of all permanent IT jobs advertised in England 10.43% 8.95% 8.94%
Number of salaries quoted 13,206 12,076 13,660
England median annual salary £55,000 £52,500 £50,000
Median salary % change year-on-year +4.76% +5.00% +4.17%
10th Percentile £32,000 £31,000 £31,250
90th Percentile £85,000 £82,500 £77,500
UK median annual salary £55,000 £52,500 £50,000
% change year-on-year +4.76% +5.00% +5.26%

ServiceCenter
Job Vacancy Trend in England

Job postings citing ServiceCenter as a percentage of all IT jobs advertised in England.

Job vacancy trend for ServiceCenter in England

ServiceCenter
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ServiceCenter in England.

Salary trend for ServiceCenter in England

ServiceCenter
Salary Histogram in England

The salary distribution of IT jobs citing ServiceCenter in England over the 6 months to 20 August 2018.

Salary histogram for ServiceCenter in England

ServiceCenter
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ServiceCenter within the England region over the 6 months to 20 August 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +27 13 £37,000 +27.59%
East of England +21 4 - -
South West +2 3 - -
Yorkshire +19 2 £32,500 -21.69% 2
North of England +8 2 £32,500 -21.69% 2
South East - 1 £36,000 -
ServiceCenter
UK

For the 6 months to 20 August 2018, IT jobs citing ServiceCenter also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region with a requirement for ServiceCenter.

1 22 (100.00%) HP
2 17 (77.27%) ITIL
3 14 (63.64%) Windows
3 14 (63.64%) Remedy
4 13 (59.09%) Active Directory
5 11 (50.00%) Microsoft
5 11 (50.00%) MS Exchange
5 11 (50.00%) VPN
5 11 (50.00%) Service Delivery
5 11 (50.00%) Windows 7
5 11 (50.00%) Data Centre
6 10 (45.45%) Microsoft Certification
6 10 (45.45%) Cisco
7 9 (40.91%) Microsoft Excel
7 9 (40.91%) MCP
7 9 (40.91%) Microsoft PowerPoint
7 9 (40.91%) Windows 10
7 9 (40.91%) Problem-Solving
8 8 (36.36%) Microsoft Office
8 8 (36.36%) SLA
9 7 (31.82%) Dell
9 7 (31.82%) LAN
9 7 (31.82%) WAN
9 7 (31.82%) Apple
9 7 (31.82%) Change Management
9 7 (31.82%) Incident Management
9 7 (31.82%) Exchange Server 2010
10 6 (27.27%) Remedy ITSM
10 6 (27.27%) ServiceNow
10 6 (27.27%) VMware

ServiceCenter
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (50.00%) MS Exchange
2 7 (31.82%) Exchange Server 2010
3 5 (22.73%) Blackberry Enterprise Server
3 5 (22.73%) Exchange Server 2007
3 5 (22.73%) Exchange Server 2013
4 2 (9.09%) IIS
4 2 (9.09%) SharePoint
4 2 (9.09%) Skype for Business
Applications
1 9 (40.91%) Microsoft Excel
1 9 (40.91%) Microsoft PowerPoint
2 8 (36.36%) Microsoft Office
3 4 (18.18%) Acrobat
3 4 (18.18%) Microsoft Project
3 4 (18.18%) MS Visio
Business Applications
1 6 (27.27%) Remedy ITSM
Cloud Services
1 4 (18.18%) Office 365
2 2 (9.09%) Microsoft Azure
Communications & Networking
1 11 (50.00%) VPN
2 7 (31.82%) LAN
2 7 (31.82%) WAN
3 5 (22.73%) Network Security
3 5 (22.73%) TCP/IP
4 4 (18.18%) Internet
4 4 (18.18%) Remote Desktop
4 4 (18.18%) SAN
4 4 (18.18%) WebEx
5 3 (13.64%) NGN
5 3 (13.64%) VLAN
6 2 (9.09%) DHCP
6 2 (9.09%) DNS
6 2 (9.09%) Skype
6 2 (9.09%) Structured Cabling
Database & Business Intelligence
1 2 (9.09%) Amazon RDS
1 2 (9.09%) SQL Server
Development Applications
1 2 (9.09%) JIRA
General
1 5 (22.73%) Finance
2 2 (9.09%) Marketing
Job Titles
1 5 (22.73%) Analyst
2 3 (13.64%) Data Centre Engineer
2 3 (13.64%) Project Manager
2 3 (13.64%) Senior Manager
2 3 (13.64%) Senior Project Manager
2 3 (13.64%) Support Engineer
3 2 (9.09%) 2nd/3rd Line Support
3 2 (9.09%) 2nd/3rd Line Support Analyst
3 2 (9.09%) 3rd Line Support Analyst
3 2 (9.09%) Break Fix Engineer
3 2 (9.09%) IT Analyst
3 2 (9.09%) Management Consultant
3 2 (9.09%) Security Manager
3 2 (9.09%) Security Project Manager
3 2 (9.09%) Senior Management Consultant
3 2 (9.09%) Senior Service Management Consultant
3 2 (9.09%) Service Management Consultant
3 2 (9.09%) Support Analyst
3 2 (9.09%) Systems Support Analyst
3 2 (9.09%) Test Engineer
Libraries, Frameworks & Software Standards
1 4 (18.18%) CSS
Miscellaneous
1 11 (50.00%) Data Centre
2 6 (27.27%) Management Information System
3 5 (22.73%) Blackberry
4 4 (18.18%) iPad
5 2 (9.09%) Clustering
5 2 (9.09%) Fintech
5 2 (9.09%) PKI
6 1 (4.55%) Self-Motivation
Operating Systems
1 14 (63.64%) Windows
2 11 (50.00%) Windows 7
3 9 (40.91%) Windows 10
4 4 (18.18%) Mac OS
4 4 (18.18%) Windows 2000
4 4 (18.18%) Windows XP
5 3 (13.64%) Windows Server
6 2 (9.09%) Unix
6 2 (9.09%) Windows Server 2012
Processes & Methodologies
1 17 (77.27%) ITIL
2 11 (50.00%) Service Delivery
3 9 (40.91%) Problem-Solving
4 7 (31.82%) Change Management
4 7 (31.82%) Incident Management
5 6 (27.27%) ITSM
6 5 (22.73%) ITIL V3
6 5 (22.73%) Migration
6 5 (22.73%) Service Management
7 4 (18.18%) Continuous Improvement
7 4 (18.18%) Information Management
7 4 (18.18%) Problem Management
7 4 (18.18%) Statistics
7 4 (18.18%) Vendor Relationship Management
8 3 (13.64%) Agile Software Development
8 3 (13.64%) PRINCE2
8 3 (13.64%) Project Management
8 3 (13.64%) Stakeholder Management
8 3 (13.64%) Waterfall
9 2 (9.09%) Six Sigma
Qualifications
1 10 (45.45%) Microsoft Certification
2 9 (40.91%) MCP
3 5 (22.73%) MCDST
3 5 (22.73%) MCITP
3 5 (22.73%) MCSA
3 5 (22.73%) MCSE
4 3 (13.64%) CCNA
4 3 (13.64%) Cisco Certification
5 2 (9.09%) SC Cleared
5 2 (9.09%) Security Cleared
Quality Assurance & Compliance
1 8 (36.36%) SLA
2 2 (9.09%) Actionable Recommendations
2 2 (9.09%) COBIT
System Software
1 13 (59.09%) Active Directory
2 2 (9.09%) Hyper-V
2 2 (9.09%) VMware Infrastructure
2 2 (9.09%) XenApp
2 2 (9.09%) XenDesktop
2 2 (9.09%) XenServer
3 1 (4.55%) VMware ESXi
Systems Management
1 5 (22.73%) Cisco CUCM
2 4 (18.18%) Microsoft Intune
2 4 (18.18%) SCCM
2 4 (18.18%) Systems Management Server (SMS)
3 2 (9.09%) Backup Exec
3 2 (9.09%) Microsoft Data Protection Manager
3 2 (9.09%) SCOM
Vendors
1 22 (100.00%) HP
2 14 (63.64%) Remedy
3 11 (50.00%) Microsoft
4 10 (45.45%) Cisco
5 7 (31.82%) Apple
5 7 (31.82%) Dell
6 6 (27.27%) ServiceNow
6 6 (27.27%) VMware
7 5 (22.73%) Bloomberg
7 5 (22.73%) Reuters
8 4 (18.18%) Adobe
8 4 (18.18%) Bomgar
8 4 (18.18%) Ivanti
8 4 (18.18%) MobileIron
8 4 (18.18%) Peregrine
9 3 (13.64%) Mitel
10 2 (9.09%) BMC
10 2 (9.09%) Citrix
10 2 (9.09%) Sophos
10 2 (9.09%) Veeam