Period
to 19 July 2019

The following table provides summary statistics for permanent job vacancies advertised in England with a requirement for ServiceCenter skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ServiceCenter over the 6 months to 19 July 2019 with a comparison to the same period in the previous 2 years.

HP OpenView ServiceCenter (formerly Peregrine ServiceCenter)
UK > England
6 months to
19 Jul 2019
Same period 2018 Same period 2017
Rank 1057 1149 1135
Rank change year-on-year +92 -14 +109
Permanent jobs citing ServiceCenter 17 24 42
As % of all permanent IT jobs advertised in England 0.013% 0.015% 0.025%
As % of the Systems Management category 0.098% 0.14% 0.28%
Number of salaries quoted 12 18 27
England median annual salary £35,020 £34,250 £29,000
Median salary % change year-on-year +2.25% +18.10% -22.67%
UK median annual salary £25,000 £31,500 £29,000
% change year-on-year -20.63% +8.62% -22.67%

ServiceCenter is in the Systems Management category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in England with a requirement for systems management skills.

All Systems Management Skills
England
Permanent vacancies with a requirement for systems management skills 17,393 16,667 14,988
As % of all permanent IT jobs advertised in England 12.88% 10.25% 8.96%
Number of salaries quoted 13,342 13,310 12,201
England median annual salary £60,000 £55,000 £52,500
Median salary % change year-on-year +9.09% +4.76% +5.00%
10th Percentile £32,750 £32,000 £30,500
90th Percentile £90,000 £85,000 £82,500
UK median annual salary £57,500 £55,000 £52,500
% change year-on-year +4.55% +4.76% +5.00%

ServiceCenter
Job Vacancy Trend in England

Job postings citing ServiceCenter as a percentage of all IT jobs advertised in England.

Job vacancy trend for ServiceCenter in England

ServiceCenter
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ServiceCenter in England.

Salary trend for ServiceCenter in England

ServiceCenter
Salary Histogram in England

The salary distribution of IT jobs citing ServiceCenter in England over the 6 months to 19 July 2019.

Salary histogram for ServiceCenter in England

ServiceCenter
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ServiceCenter within the England region over the 6 months to 19 July 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Midlands - 8 £35,020 -
West Midlands - 8 £35,020 -
East of England +81 5 £46,000 -
London +81 4 £29,000 -15.33%
ServiceCenter
UK

For the 6 months to 19 July 2019, IT jobs citing ServiceCenter also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region with a requirement for ServiceCenter.

1 17 (100.00%) Windows
1 17 (100.00%) HP
2 12 (70.59%) SLA
2 12 (70.59%) Incident Management
3 9 (52.94%) Service Delivery
3 9 (52.94%) VMware
3 9 (52.94%) IBM
3 9 (52.94%) Active Directory
4 8 (47.06%) OpenView
4 8 (47.06%) Intel
4 8 (47.06%) Microsoft Certification
4 8 (47.06%) Lotus
4 8 (47.06%) MVS
4 8 (47.06%) IBM Notes
4 8 (47.06%) ITIL
4 8 (47.06%) MCP
4 8 (47.06%) Unix
4 8 (47.06%) Microsoft Excel
4 8 (47.06%) MS Exchange
4 8 (47.06%) SAS
4 8 (47.06%) VPN
4 8 (47.06%) Migration
4 8 (47.06%) JCL
4 8 (47.06%) Remedy
4 8 (47.06%) Mainframe
4 8 (47.06%) ISPF
4 8 (47.06%) QA
4 8 (47.06%) Microsoft PowerPoint
4 8 (47.06%) Release Management
4 8 (47.06%) Windows 7

ServiceCenter
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (47.06%) IBM Notes
1 8 (47.06%) MS Exchange
1 8 (47.06%) SAS
2 4 (23.53%) Blackberry Enterprise Server
2 4 (23.53%) Exchange Server 2007
2 4 (23.53%) Exchange Server 2010
2 4 (23.53%) Exchange Server 2013
3 1 (5.88%) SharePoint
Applications
1 8 (47.06%) Microsoft Excel
1 8 (47.06%) Microsoft PowerPoint
2 4 (23.53%) Acrobat
2 4 (23.53%) Microsoft Office
2 4 (23.53%) Microsoft Project
2 4 (23.53%) MS Visio
Business Applications
1 4 (23.53%) Remedy ITSM
Cloud Services
1 4 (23.53%) Office 365
2 1 (5.88%) Microsoft Azure
Communications & Networking
1 8 (47.06%) VPN
2 4 (23.53%) Internet
2 4 (23.53%) LAN
2 4 (23.53%) Network Security
2 4 (23.53%) Remote Desktop
2 4 (23.53%) TCP/IP
2 4 (23.53%) WAN
2 4 (23.53%) WebEx
Job Titles
1 8 (47.06%) Mainframe Operator
2 7 (41.18%) Mainframe Software Engineer
2 7 (41.18%) Software Engineer
3 4 (23.53%) Desktop Engineer
3 4 (23.53%) Desktop Support
3 4 (23.53%) Desktop Support Engineer
3 4 (23.53%) Service Desk Manager
3 4 (23.53%) Service Manager
3 4 (23.53%) Support Engineer
4 1 (5.88%) 3rd Line Engineer
4 1 (5.88%) 3rd Line Infrastructure Engineer
4 1 (5.88%) Infrastructure Engineer
4 1 (5.88%) Project Engineer
Libraries, Frameworks & Software Standards
1 8 (47.06%) ISPF
2 4 (23.53%) CSS
Miscellaneous
1 8 (47.06%) Mainframe
2 4 (23.53%) Blackberry
2 4 (23.53%) Data Centre
2 4 (23.53%) iPad
2 4 (23.53%) Management Information System
Operating Systems
1 17 (100.00%) Windows
2 8 (47.06%) MVS
2 8 (47.06%) Unix
2 8 (47.06%) Windows 10
2 8 (47.06%) Windows 7
3 4 (23.53%) Mac OS
3 4 (23.53%) Windows 2000
3 4 (23.53%) Windows XP
4 1 (5.88%) Windows Server 2012
Processes & Methodologies
1 12 (70.59%) Incident Management
2 9 (52.94%) Service Delivery
3 8 (47.06%) ITIL
3 8 (47.06%) Migration
3 8 (47.06%) Release Management
4 7 (41.18%) Software Engineering
5 4 (23.53%) Change Management
5 4 (23.53%) Continuous Improvement
5 4 (23.53%) Information Management
5 4 (23.53%) ITIL V3
5 4 (23.53%) ITSM
5 4 (23.53%) Problem Management
5 4 (23.53%) Problem-Solving
5 4 (23.53%) Statistics
5 4 (23.53%) Vendor Relationship Management
6 1 (5.88%) Infrastructure Engineering
Programming Languages
1 8 (47.06%) JCL
2 1 (5.88%) PowerShell
Qualifications
1 8 (47.06%) MCP
1 8 (47.06%) Microsoft Certification
2 4 (23.53%) MCDST
2 4 (23.53%) MCITP
2 4 (23.53%) MCSA
2 4 (23.53%) MCSE
3 2 (11.76%) Security Cleared
Quality Assurance & Compliance
1 12 (70.59%) SLA
2 8 (47.06%) QA
System Software
1 9 (52.94%) Active Directory
2 8 (47.06%) Job Entry Subsystem
2 8 (47.06%) Time Sharing Option
3 1 (5.88%) Hyper-V
Systems Management
1 8 (47.06%) OpenView
2 4 (23.53%) Cisco CUCM
2 4 (23.53%) Microsoft Intune
2 4 (23.53%) Systems Management Server (SMS)
3 1 (5.88%) SCCM
Vendors
1 17 (100.00%) HP
2 9 (52.94%) IBM
2 9 (52.94%) VMware
3 8 (47.06%) Intel
3 8 (47.06%) Lotus
3 8 (47.06%) Remedy
4 5 (29.41%) Microsoft
5 4 (23.53%) Adobe
5 4 (23.53%) Apple
5 4 (23.53%) Bloomberg
5 4 (23.53%) Bomgar
5 4 (23.53%) Cisco
5 4 (23.53%) Dell
5 4 (23.53%) MobileIron
5 4 (23.53%) Peregrine
5 4 (23.53%) Reuters
5 4 (23.53%) ServiceNow
6 1 (5.88%) Citrix
6 1 (5.88%) Ivanti