Period
to 17 January 2019

The median contractor rate for a Support Engineer was £160 per day in advertised job vacancies in Glasgow during the 6 months to 17 January 2019.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Support Engineer
Scotland > Glasgow
6 months to
17 Jan 2019
Same period 2018 Same period 2017
Rank 85 74 71
Rank change year-on-year -11 -3 +6
Contract jobs requiring a Support Engineer 24 19 10
As % of all contract IT jobs advertised in Glasgow 1.53% 1.64% 0.93%
As % of the Job Titles category 1.60% 1.70% 0.98%
Number of daily rates quoted 11 13 3
Glasgow median daily rate £160 £215 £135
Median daily rate % change year-on-year -25.58% +59.26% -32.50%
10th Percentile £123 £107 £114
90th Percentile £330 £356 £171
Scotland median daily rate £155 £175 £200
% change year-on-year -11.43% -12.50% -13.04%
Number of hourly rates quoted 2 4 4
Glasgow median hourly rate £88.75 £18.75 £17.00
Median hourly rate % change year-on-year +373.33% +10.29% -17.07%
10th Percentile £31.25 £14.85 £11.25
90th Percentile £150.25 £22.93 £22.50
Scotland median hourly rate £17.50 £17.50 £17.75
% change year-on-year - -1.41% -6.58%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in Glasgow. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
Glasgow
Contract vacancies in Glasgow with a recognized job title 1,500 1,116 1,016
% of contract IT jobs with a recognized job title 95.54% 96.29% 94.78%
Number of daily rates quoted 919 638 514
Glasgow median daily rate £400 £375 £350
Median daily rate % change year-on-year +6.67% +7.14% -
10th Percentile £238 £224 £189
90th Percentile £538 £500 £463
Scotland median daily rate £405 £388 £363
% change year-on-year +4.52% +6.90% -3.33%
Number of hourly rates quoted 31 36 32
Glasgow median hourly rate £19.00 £20.00 £16.20
Median hourly rate % change year-on-year -5.00% +23.49% -35.22%
10th Percentile £11.17 £10.00 £10.00
90th Percentile £43.75 £33.75 £44.08
Scotland median hourly rate £19.00 £19.00 £17.32
% change year-on-year - +9.70% -17.52%

Support Engineer
Job Vacancy Trend in Glasgow

Job postings that featured Support Engineer in the job title as a percentage of all IT jobs advertised in Glasgow.

Job vacancy trend for Support Engineer in Glasgow

Support Engineer
Contractor Daily Rate Trend in Glasgow

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Support Engineer in Glasgow.

Contractor daily rate trend for Support Engineer in Glasgow

Support Engineer
Contractor Daily Rate Histogram in Glasgow

The daily rate distribution of IT jobs citing Support Engineer in Glasgow over the 6 months to 17 January 2019.

Contractor daily rate histogram for Support Engineer in Glasgow

Support Engineer
Contractor Hourly Rate Trend in Glasgow

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Support Engineer in Glasgow.

Contractor hourly rate trend for Support Engineer in Glasgow

Support Engineer
Contractor Hourly Rate Histogram in Glasgow

The hourly rate distribution of IT jobs citing Support Engineer in Glasgow over the 6 months to 17 January 2019.

Contractor hourly rate histogram for Support Engineer in Glasgow

Support Engineer Skill Set
Top 30 Co-occurring IT Skills in Glasgow

For the 6 months to 17 January 2019, Support Engineer contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Glasgow region featuring Support Engineer in the job title.

1 19 (79.17%) Windows
2 14 (58.33%) Active Directory
3 10 (41.67%) SC Cleared
3 10 (41.67%) Security Cleared
4 9 (37.50%) Windows 7
4 9 (37.50%) SLA
5 8 (33.33%) Windows 10
6 7 (29.17%) Office 365
6 7 (29.17%) Analytical Skills
6 7 (29.17%) Network Management
6 7 (29.17%) ITIL
6 7 (29.17%) Incident Management
6 7 (29.17%) Problem Management
7 6 (25.00%) SCCM
7 6 (25.00%) DV Cleared
7 6 (25.00%) Linux
7 6 (25.00%) Perl
7 6 (25.00%) PHP
7 6 (25.00%) SQL
7 6 (25.00%) MySQL
7 6 (25.00%) Oracle
7 6 (25.00%) Shell Script
8 5 (20.83%) Change Management
8 5 (20.83%) Configuration Management
8 5 (20.83%) Microsoft Office
8 5 (20.83%) Java
8 5 (20.83%) Performance Management
8 5 (20.83%) Application Performance Management
8 5 (20.83%) Windows Server
9 4 (16.67%) Windows Server 2012

Support Engineer Skill Set
Co-occurring IT Skills in Glasgow by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (8.33%) Exchange Server 2013
2 1 (4.17%) SharePoint
Applications
1 5 (20.83%) Microsoft Office
Cloud Services
1 7 (29.17%) Office 365
2 2 (8.33%) Microsoft Azure
2 2 (8.33%) Virtual Private Cloud
Communications & Networking
1 3 (12.50%) Internet
1 3 (12.50%) LAN
1 3 (12.50%) Skype
2 2 (8.33%) DHCP
2 2 (8.33%) DNS
2 2 (8.33%) VPN
2 2 (8.33%) WAN
3 1 (4.17%) Ethernet
3 1 (4.17%) Firewall
3 1 (4.17%) Remote Desktop
3 1 (4.17%) TCP/IP
3 1 (4.17%) Wireless
Database & Business Intelligence
1 6 (25.00%) MySQL
General
1 3 (12.50%) Telecoms
Miscellaneous
1 7 (29.17%) Analytical Skills
2 2 (8.33%) Hybrid Cloud
2 2 (8.33%) iPhone
2 2 (8.33%) Smartphone
Operating Systems
1 19 (79.17%) Windows
2 9 (37.50%) Windows 7
3 8 (33.33%) Windows 10
4 6 (25.00%) Linux
5 5 (20.83%) Windows Server
6 4 (16.67%) Windows Server 2008
6 4 (16.67%) Windows Server 2012
7 2 (8.33%) Android
7 2 (8.33%) Windows 8
Processes & Methodologies
1 7 (29.17%) Incident Management
1 7 (29.17%) ITIL
1 7 (29.17%) Network Management
1 7 (29.17%) Problem Management
2 5 (20.83%) Application Performance Management
2 5 (20.83%) Change Management
2 5 (20.83%) Configuration Management
2 5 (20.83%) Performance Management
3 4 (16.67%) Capacity Management
4 3 (12.50%) Matrix Organization
5 2 (8.33%) Data Protection
5 2 (8.33%) ITSM
5 2 (8.33%) Mobile Device Management
5 2 (8.33%) Multi-Factor Authentication
6 1 (4.17%) Infrastructure Engineering
6 1 (4.17%) Network Monitoring
6 1 (4.17%) Workflow
Programming Languages
1 6 (25.00%) Perl
1 6 (25.00%) PHP
1 6 (25.00%) Shell Script
1 6 (25.00%) SQL
2 5 (20.83%) Java
3 2 (8.33%) PowerShell
Qualifications
1 10 (41.67%) SC Cleared
1 10 (41.67%) Security Cleared
2 6 (25.00%) DV Cleared
3 2 (8.33%) BPSS Clearance
3 2 (8.33%) CCA
3 2 (8.33%) CCEA
3 2 (8.33%) Citrix Certification
3 2 (8.33%) MCITP
3 2 (8.33%) MCSE
3 2 (8.33%) Microsoft Certification
3 2 (8.33%) VCAP
3 2 (8.33%) VCP4
3 2 (8.33%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 9 (37.50%) SLA
System Software
1 14 (58.33%) Active Directory
2 2 (8.33%) Hyper-V
2 2 (8.33%) VMware Infrastructure
3 1 (4.17%) Virtual Servers
Systems Management
1 6 (25.00%) SCCM
2 2 (8.33%) Microsoft Intune
3 1 (4.17%) Nagios
Vendors
1 6 (25.00%) Oracle
2 4 (16.67%) Microsoft
2 4 (16.67%) VMware
3 2 (8.33%) CheckPoint
4 1 (4.17%) SolarWinds