Customer Service Contract Job Trends in Guildford

Customer Service
Surrey > Guildford

The table below provides summary statistics and contractor rates for jobs advertised in Guildford requiring Customer Service skills. It covers contract job vacancies from the 6 months leading up to 13 May 2026, with comparisons to the same periods in the previous two years.

6 months to
13 May 2026
Same period 2025 Same period 2024
Rank 17 5 -
Rank change year-on-year -12 - -
Contract jobs citing Customer Service 3 9 0
As % of all contract jobs in Guildford 4.76% 20.45% -
As % of the Processes & Methodologies category 5.77% 20.93% -
Number of daily rates quoted 3 2 0
10th Percentile - - -
25th Percentile - - -
Median daily rate (50th Percentile) £200 £250 -
Median % change year-on-year -20.00% - -
75th Percentile £350 - -
90th Percentile £440 - -
Surrey median daily rate £208 £175 £235
% change year-on-year +18.41% -25.43% +36.23%
Number of hourly rates quoted 0 7 0
Median hourly rate - £28.00 -
Surrey median hourly rate £13.61 £26.50 £13.50
% change year-on-year -48.66% +96.30% -

All Process & Methodology Skills
Guildford

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in Guildford.

Contract vacancies with a requirement for process or methodology skills 52 43 62
As % of all contract IT jobs advertised in Guildford 82.54% 97.73% 74.70%
Number of daily rates quoted 17 25 51
10th Percentile £266 £250 £363
25th Percentile £388 £400 £469
Median daily rate (50th Percentile) £500 £514 £513
Median % change year-on-year -2.72% +0.29% +2.50%
75th Percentile £519 £581 £550
90th Percentile - £594 £763
Surrey median daily rate £500 £475 £500
% change year-on-year +5.26% -5.00% -3.85%
Number of hourly rates quoted 28 9 9
10th Percentile £55.00 £24.00 -
25th Percentile £58.75 - £11.71
Median hourly rate £67.50 £28.00 £12.43
Median % change year-on-year +141.07% +125.35% -
75th Percentile £70.00 - £13.14
90th Percentile - £30.75 £18.75
Surrey median hourly rate £65.00 £28.00 £20.50
% change year-on-year +132.14% +36.59% -54.44%

Customer Service
Job Vacancy Trend in Guildford

Historical trend showing the proportion of contract IT job postings citing Customer Service relative to all contract IT jobs advertised in Guildford.

Customer Service job vacancy trend in Guildford

Customer Service
Daily Rate Trend in Guildford

Contractor daily rate distribution trend for jobs in Guildford citing Customer Service.

Contractor daily rate distribution trend for jobs in Guildford citing Customer Service

Customer Service
Daily Rate Histogram in Guildford

Daily rate distribution for jobs citing Customer Service in Guildford over the 6 months to 13 May 2026.

Daily rate histogram for Customer Service in Guildford

Customer Service
Hourly Rate Trend in Guildford

Contractor hourly rate distribution trend for jobs in Guildford citing Customer Service.

Contractor hourly rate distribution trend for jobs in Guildford citing Customer Service

Customer Service
Co-Occurring Skills & Capabilities in Guildford by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Cloud Services
1 2 (66.67%) Azure
1 2 (66.67%) Entra ID
1 2 (66.67%) Microsoft 365
Communications & Networking
1 2 (66.67%) DHCP
1 2 (66.67%) DNS
1 2 (66.67%) VLAN
1 2 (66.67%) Wi-Fi
Job Titles
1 2 (66.67%) 1st/2nd Line Support
1 2 (66.67%) 1st/2nd Line Support Engineer
1 2 (66.67%) 2nd Line Engineer
1 2 (66.67%) 2nd Line Support
1 2 (66.67%) 2nd Line Support Engineer
1 2 (66.67%) Support Engineer
2 1 (33.33%) Architect
2 1 (33.33%) ITSM Architect
2 1 (33.33%) ServiceNow Architect
Libraries, Frameworks & Software Standards
1 1 (33.33%) REST
1 1 (33.33%) SOAP
Miscellaneous
1 2 (66.67%) Driving Licence
1 2 (66.67%) Onboarding
Operating Systems
1 2 (66.67%) Windows
1 2 (66.67%) Windows 10
Processes & Methodologies
1 2 (66.67%) Security Hardening
2 1 (33.33%) Case Management
2 1 (33.33%) CRM
2 1 (33.33%) ERP
2 1 (33.33%) ITSM
2 1 (33.33%) Translating Business Requirements
Quality Assurance & Compliance
1 2 (66.67%) Cyber Essentials
System Software
1 2 (66.67%) Active Directory
Systems Management
1 2 (66.67%) Microsoft Intune
Vendors
1 2 (66.67%) Microsoft
2 1 (33.33%) ServiceNow