11 Customer Service Jobs in Guildford

responsibility for the coordination of all Risk & Governance Control Framework and Internal Audit activity for the Business Services Team. Working directly with the IT Service Managers, the role holder will ensure audit, key control and Allianz Group actions are tracked and delivered within required timescales and to target dates. … This is achieved through the role holder having a sound understanding of the Service Management Framework with the ability to work with Internal Audit and colleagues in 1st and 2nd Line Risk- with sufficient real world knowledge and experience to guide audit and control colleagues to the correct evidence … take responsibility as the primary point of contact for the Risk and Governance Team, Internal Audit Team and 2nd Line Risk, acting as a Service Management Subject Matter Expert - pulling in the Head of IT Business Services & IT Service Managers where necessary to ensure control attestation is accurately more »

Drive your career forward with this exciting apprenticeship opportunity. Our Service Technicians/Mechanics are involved all aspects of maintenance and repair from routine servicing to complex diagnostics and repairs to our customers vehicles. Role The Service department is vital to the success of our business. From right … first-time fixes, to delivering excellent customer service, our Service Technicians/Mechanics play a pivotal role in delighting our customers and encouraging their continued loyalty. Every day is different within the Service department. As a Service Technician/Mechanic apprentice, some of your duties … parts and systems to ensure correct working. Following checklists to ensure all critical parts of vehicles are examined. Carrying out bumper to bumper overview, service, and inspection. Maintenance of electronic systems including on- board entertainment systems. Undertaking repair and maintenance of vehicle parts including clutches, gearboxes, tyres, brakes, and more »

leaders and management as appropriate. Monitor the Cloud system and proactively investigate performance issues to avoid problems before they are reported by customers. Ensure customer success through the system and also being aware of all products to advise customers on how we can support them with all the group … services. Log bugs with Development and manage customer expectations regarding delivery of fixes Perform customer call backs and monitor calls through to resolution Actively manage customer satisfaction and provide timely updates on call progress Pursue system traces or queries concerning customer databases in order to gather … smoothly. Experience and Skills Requirements Candidates will preferably be educated to Degree level or have good A level qualifications Experience of working in a customer facing or customer service role would be beneficial Proven technical application support experience is required Experience of troubleshooting and service support more »

Allstaff Recruitment are currently seeking a Field Service Electromechanical Engineer based in the Guildford/Slough/Crawley/Reading area covering the south west London area for a well-established print finishing equipment company. **You must be based in the Slough, Reading, Guildford or Crawley area due to … the location of the role and travel requirements** Summary of the Field Service Electromechanical Engineer role Salary: Competitive plus bonus and car. Location: Central London 2-3 days and then South West London Hours: 50 hours a week Monday Friday including unpaid lunch and travel times, limited overnight stays … mainly for training (fully expensed) The role As the Field Service Electromechanical Engineer your role will involve the following important duties: Maintain company equipment on client sites Carry out repair and planned maintenance activities Installation of new equipment Mechanical fault finding to component level with some electrical Support with more »

be able to: Previous Helpdesk/Field Support experience (Telephone/Email/Face-to-Face Support) Basic Networking Knowledge - LAN/WAN Strong customer/client service Proficient with Windows 10/11 Hardware Setups - Laptops, PCs, Macs and Mobiles for End Users Office 365 applications experience … up-to-date CV. Keywords: IT Support, IT Support Technician, 1st Line Support, 2nd Line Support, 1st Line Support Technician, 2nd Line Support Technician, Service Desk Analyst, IT Support, Windows Desktop Support, Microsoft Office, Microsoft Exchange, IT Field, Field Engineer, Windows Server, DHCP, DNS, Routing, Customer Service more »

ensure that high-quality work is delivered within agreed timelines. The primary focus of this role is to maintain after sales activities and achieve Customer satisfaction. Your Responsibilities: Establish failure finding faults on returned devices. Perform mechanical/electrical repairs. Complete functional testing. Administer paperwork for traceability of the … repairs (Oracle, Agile) and for shipping documents (customer reports, delivery documents, customs clearance). Manage reprocessing of our Rental/Loan/Trial fleet of devices. Assist with spare part warehouse inventory and management. Support the warehouse team for end of period. Accompany the field sales team on customer visits on request. Work closely with the customer service teams. Assist in documentation preparation for QA. Support on analysis reports and feedback adequate information. Requirements : Technical education diploma or equivalent. Certificate in electronics/repair program preferred. Ability to troubleshoot, test and repair technical equipment. Ability to more »

/Team Leader, you will be responsible for managing and coordinating the activities of the NOC team, ensuring the timely resolution of network incidents, customer projects and driving continuous improvement initiatives to enhance operational efficiency and reliability. Core Responsibilities: To always maintain a high level of customer service more »

contractors & end users Must be technical minded and able to overcome technical queries Commercially astute, professional, organised Solution based sales approach, positive, professional and customer service orientated Mitchell Maguire is a specialist Construction Field Sales Recruitment Consultancy, dealing exclusively with Construction Field Sales Jobs, Construction field sales vacancies more »

be technical minded and able to overcome technical queries Ideally have CPD experience Commercially astute, professional, organised Solution based sales approach, positive, professional and customer service orientated Mitchell Maguire is a specialist Construction Field Sales Recruitment Consultancy, dealing exclusively with Construction Field Sales Jobs, Construction field sales vacancies more »

holiday, plus bank holidays plus the option to purchase additional Opportunities for career growth and advancement You'll have the autonomy to manage your service route, covering servicing, maintenance, and minor repairs on a wide range of industrial lifts What You Will Do: As a Lift Engineer at Stannah … you will: Conduct maintenance, repair, and call-out visits on various types of lifts. Ensure high-quality service and safety standards. Perform effective risk assessments and maintain site log cards. Participate in our on-call rota, receiving additional standby allowance and call-out payment on top of a competitive … NVQ level 3 in Lift Engineering or equivalent. Proven experience as a Lift Engineer. A valid UK driving licence. A passion for delivering excellent customer service. If you have a comprehensive Lift engineering background, including an NVQ 3 in Lift Engineering or equivalent we want to hear from you more »

holiday, plus bank holidays plus the option to purchase additional Opportunities for career growth and advancement You'll have the autonomy to manage your service route, covering servicing, maintenance, and minor repairs on a wide range of industrial lifts What You Will Do: As a Lift Engineer at Stannah … you will: Conduct maintenance, repair, and call-out visits on various types of lifts. Ensure high-quality service and safety standards. Perform effective risk assessments and maintain site log cards. Participate in our on-call rota, receiving additional standby allowance and call-out payment on top of a competitive … NVQ level 3 in Lift Engineering or equivalent. Proven experience as a Lift Engineer. A valid UK driving licence. A passion for delivering excellent customer service. If you have a comprehensive Lift engineering background, including an NVQ 3 in Lift Engineering or equivalent we want to hear from you more »