Period
to 26 April 2018

The following table provides summary statistics for contract job vacancies advertised in Hampshire with a requirement for Customer-Centricity skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Customer-Centricity over the 6 months to 26 April 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Customer-Centric
South East > Hampshire
6 months to
26 Apr 2018
Same period 2017 Same period 2016
Rank 166 160 183
Rank change year-on-year -6 +23 -6
Contract jobs citing Customer-Centricity 7 7 2
As % of all contract IT jobs advertised in Hampshire 0.19% 0.19% 0.048%
As % of the Processes & Methodologies category 0.23% 0.24% 0.059%
Number of daily rates quoted 5 0 2
Hampshire median daily rate £425 - £400
10th Percentile £185 - £375
90th Percentile £541 - £425
South East median daily rate £525 £415 £400
% change year-on-year +26.51% +3.75% -6.43%
Number of hourly rates quoted 0 0 0
Hampshire median hourly rate - - -
South East median hourly rate - - -

Customer-Centricity is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Hampshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Hampshire
Contract vacancies with a requirement for process or methodology skills 3,092 2,941 3,386
As % of all contract IT jobs advertised in Hampshire 82.90% 81.09% 81.14%
Number of daily rates quoted 1,814 1,836 2,212
Hampshire median daily rate £425 £425 £384
Median daily rate % change year-on-year - +10.75% +2.33%
10th Percentile £275 £263 £263
90th Percentile £568 £575 £538
South East median daily rate £438 £415 £400
% change year-on-year +5.42% +3.75% +6.67%
Number of hourly rates quoted 107 172 156
Hampshire median hourly rate £25.01 £27.50 £36.00
Median hourly rate % change year-on-year -9.07% -23.61% +60.00%
10th Percentile £10.54 £10.59 £12.50
90th Percentile £50.76 £51.75 £48.75
South East median hourly rate £21.50 £22.50 £27.25
% change year-on-year -4.44% -17.43% +26.45%

Customer-Centricity
Job Vacancy Trend in Hampshire

Job postings citing Customer-Centricity as a percentage of all IT jobs advertised in Hampshire.

Job vacancy trend for Customer-Centricity in Hampshire

Customer-Centricity
Contractor Daily Rate Trend in Hampshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Customer-Centricity in Hampshire.

Contractor daily rate trend for Customer-Centricity in Hampshire

Customer-Centricity
Contractor Daily Rate Histogram in Hampshire

The daily rate distribution of IT jobs citing Customer-Centricity in Hampshire over the 6 months to 26 April 2018.

Contractor daily rate histogram for Customer-Centricity in Hampshire

Customer-Centricity
Contractor Hourly Rate Trend in Hampshire

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Customer-Centricity in Hampshire.

Contractor hourly rate trend for Customer-Centricity in Hampshire

Customer-Centricity
Contract Job Locations in Hampshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer-Centricity within the Hampshire region over the 6 months to 26 April 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Farnborough - 2 £360 - 1
Basingstoke -21 1 £275 -
Fareham - 1 - - 1
Hook - 1 - -
Customer-Centricity
South East

For the 6 months to 26 April 2018, IT contractor jobs citing Customer-Centricity also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Hampshire region with a requirement for Customer-Centricity.

1 2 (28.57%) Service Management
2 1 (14.29%) Service Delivery
2 1 (14.29%) Telecoms
2 1 (14.29%) Finance
2 1 (14.29%) Publishing
2 1 (14.29%) Stakeholder Management
2 1 (14.29%) Agile Software Development
2 1 (14.29%) Huawei
2 1 (14.29%) Marketing
2 1 (14.29%) JIRA
2 1 (14.29%) Use Case
2 1 (14.29%) Digital Marketing
2 1 (14.29%) Continuous Integration
2 1 (14.29%) SC Cleared
2 1 (14.29%) Security Cleared
2 1 (14.29%) Cloud Computing
2 1 (14.29%) Confluence
2 1 (14.29%) Social Media
2 1 (14.29%) Waterfall
2 1 (14.29%) Puppet
2 1 (14.29%) ITIL V3
2 1 (14.29%) Continuous Improvement
2 1 (14.29%) Social Media Marketing
2 1 (14.29%) Bitbucket
2 1 (14.29%) Jenkins
2 1 (14.29%) Service Desk Management
2 1 (14.29%) Qualitative Research
2 1 (14.29%) VoLTE
2 1 (14.29%) Docker
2 1 (14.29%) DevOps

Customer-Centricity
Co-occurring IT Skills in Hampshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (14.29%) Confluence
Applications
1 1 (14.29%) Microsoft Office
Cloud Services
1 1 (14.29%) Cloud Computing
Communications & Networking
1 1 (14.29%) 3GPP
1 1 (14.29%) ATM
1 1 (14.29%) CDMA
1 1 (14.29%) GPRS
1 1 (14.29%) GSM
1 1 (14.29%) ISDN
1 1 (14.29%) PSTN
1 1 (14.29%) UMTS
1 1 (14.29%) VoLTE
1 1 (14.29%) VoWiFi
1 1 (14.29%) WCDMA
Development Applications
1 1 (14.29%) Bitbucket
1 1 (14.29%) Jenkins
1 1 (14.29%) JIRA
1 1 (14.29%) Sonatype Nexus
General
1 1 (14.29%) Finance
1 1 (14.29%) Marketing
1 1 (14.29%) Publishing
1 1 (14.29%) Telecoms
Job Titles
1 1 (14.29%) Analyst
1 1 (14.29%) Author
1 1 (14.29%) Business Analyst
1 1 (14.29%) Contracts Manager
1 1 (14.29%) Core Network Engineer
1 1 (14.29%) Marketing Communications Manager
1 1 (14.29%) Marketing Manager
1 1 (14.29%) Network Engineer
1 1 (14.29%) Senior Analyst
1 1 (14.29%) Senior Business Analyst
1 1 (14.29%) Senior Programme Analyst
1 1 (14.29%) Senior Technical Author
1 1 (14.29%) Senior Technical Writer
1 1 (14.29%) Service Desk Manager
1 1 (14.29%) Service Desk Support
1 1 (14.29%) Service Manager
1 1 (14.29%) Technical Author
1 1 (14.29%) Technical Writer
Miscellaneous
1 1 (14.29%) Social Media
Operating Systems
1 1 (14.29%) Unix
1 1 (14.29%) Windows
1 1 (14.29%) Windows 2000
1 1 (14.29%) Windows NT
Processes & Methodologies
1 2 (28.57%) Service Management
2 1 (14.29%) Agile Software Development
2 1 (14.29%) Continuous Deployment
2 1 (14.29%) Continuous Improvement
2 1 (14.29%) Continuous Integration
2 1 (14.29%) DevOps
2 1 (14.29%) Digital Marketing
2 1 (14.29%) Integrated Marketing
2 1 (14.29%) ITIL V3
2 1 (14.29%) Qualitative Research
2 1 (14.29%) Quantitative Research
2 1 (14.29%) Service Delivery
2 1 (14.29%) Service Desk Management
2 1 (14.29%) Social Media Marketing
2 1 (14.29%) Software Delivery
2 1 (14.29%) Software License Management
2 1 (14.29%) Software Licensing
2 1 (14.29%) Stakeholder Management
2 1 (14.29%) Use Case
2 1 (14.29%) Waterfall
Qualifications
1 1 (14.29%) CCNA
1 1 (14.29%) CCNP
1 1 (14.29%) Cisco Certification
1 1 (14.29%) SC Cleared
1 1 (14.29%) Security Cleared
System Software
1 1 (14.29%) Docker
Systems Management
1 1 (14.29%) Puppet
1 1 (14.29%) Salt
Vendors
1 1 (14.29%) Huawei
1 1 (14.29%) Microsoft
1 1 (14.29%) SaltStack
1 1 (14.29%) Sybase