Period
to 15 July 2018

The following table provides summary statistics for contract job vacancies advertised in Hampshire with a requirement for Customer-Centricity skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Customer-Centricity over the 6 months to 15 July 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Customer-Centric
South East > Hampshire
6 months to
15 Jul 2018
Same period 2017 Same period 2016
Rank 164 135 180
Rank change year-on-year -29 +45 -3
Contract jobs citing Customer-Centricity 6 31 3
As % of all contract IT jobs advertised in Hampshire 0.16% 0.83% 0.070%
As % of the Processes & Methodologies category 0.19% 1.02% 0.087%
Number of daily rates quoted 5 11 3
Hampshire median daily rate £400 £242 £400
Median daily rate % change year-on-year +65.29% -39.50% -20.00%
10th Percentile £185 £170 £375
90th Percentile £541 £300 £425
South East median daily rate £525 £386 £400
% change year-on-year +35.92% -3.44% -9.86%
Number of hourly rates quoted 0 0 0
Hampshire median hourly rate - - -
South East median hourly rate - - -

Customer-Centricity is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Hampshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Hampshire
Contract vacancies with a requirement for process or methodology skills 3,143 3,051 3,456
As % of all contract IT jobs advertised in Hampshire 83.10% 81.95% 81.07%
Number of daily rates quoted 1,825 1,814 2,262
Hampshire median daily rate £428 £403 £388
Median daily rate % change year-on-year +6.14% +4.06% +3.33%
10th Percentile £286 £263 £263
90th Percentile £575 £550 £525
South East median daily rate £438 £415 £400
% change year-on-year +5.42% +3.75% +5.26%
Number of hourly rates quoted 129 182 171
Hampshire median hourly rate £33.14 £35.00 £37.50
Median hourly rate % change year-on-year -5.31% -6.67% +70.45%
10th Percentile £12.50 £11.66 £12.50
90th Percentile £50.00 £51.63 £55.00
South East median hourly rate £25.00 £19.95 £24.06
% change year-on-year +25.33% -17.08% +11.65%

Customer-Centricity
Job Vacancy Trend in Hampshire

Job postings citing Customer-Centricity as a percentage of all IT jobs advertised in Hampshire.

Job vacancy trend for Customer-Centricity in Hampshire

Customer-Centricity
Contractor Daily Rate Trend in Hampshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Customer-Centricity in Hampshire.

Contractor daily rate trend for Customer-Centricity in Hampshire

Customer-Centricity
Contractor Daily Rate Histogram in Hampshire

The daily rate distribution of IT jobs citing Customer-Centricity in Hampshire over the 6 months to 15 July 2018.

Contractor daily rate histogram for Customer-Centricity in Hampshire

Customer-Centricity
Contractor Hourly Rate Trend in Hampshire

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Customer-Centricity in Hampshire.

Contractor hourly rate trend for Customer-Centricity in Hampshire

Customer-Centricity
Contract Job Locations in Hampshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer-Centricity within the Hampshire region over the 6 months to 15 July 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Basingstoke -15 2 £338 +39.46% 1
Farnborough -17 2 £360 +111.76% 2
Hook - 1 - -
Customer-Centricity
South East

For the 6 months to 15 July 2018, IT contractor jobs citing Customer-Centricity also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Hampshire region with a requirement for Customer-Centricity.

1 2 (33.33%) Digital Marketing
1 2 (33.33%) Marketing
2 1 (16.67%) JIRA
2 1 (16.67%) Use Case
2 1 (16.67%) Google Analytics
2 1 (16.67%) Continuous Integration
2 1 (16.67%) SC Cleared
2 1 (16.67%) Security Cleared
2 1 (16.67%) Cloud Computing
2 1 (16.67%) Confluence
2 1 (16.67%) Social Media
2 1 (16.67%) Puppet
2 1 (16.67%) Continuous Improvement
2 1 (16.67%) Marketing Strategy
2 1 (16.67%) Social Media Marketing
2 1 (16.67%) Bitbucket
2 1 (16.67%) Analytics
2 1 (16.67%) Jenkins
2 1 (16.67%) Qualitative Research
2 1 (16.67%) VoLTE
2 1 (16.67%) Docker
2 1 (16.67%) DevOps
2 1 (16.67%) SaltStack
2 1 (16.67%) Salt
2 1 (16.67%) Software License Management
2 1 (16.67%) Software Licensing
2 1 (16.67%) Software Delivery
2 1 (16.67%) VoWiFi
2 1 (16.67%) Sonatype Nexus
2 1 (16.67%) Integrated Marketing

Customer-Centricity
Co-occurring IT Skills in Hampshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (16.67%) Confluence
Applications
1 1 (16.67%) Microsoft Office
Cloud Services
1 1 (16.67%) Cloud Computing
1 1 (16.67%) Google Analytics
Communications & Networking
1 1 (16.67%) 3GPP
1 1 (16.67%) ATM
1 1 (16.67%) CDMA
1 1 (16.67%) GPRS
1 1 (16.67%) GSM
1 1 (16.67%) ISDN
1 1 (16.67%) PSTN
1 1 (16.67%) UMTS
1 1 (16.67%) VoLTE
1 1 (16.67%) VoWiFi
1 1 (16.67%) WCDMA
Development Applications
1 1 (16.67%) Bitbucket
1 1 (16.67%) Jenkins
1 1 (16.67%) JIRA
1 1 (16.67%) Sonatype Nexus
General
1 2 (33.33%) Marketing
2 1 (16.67%) Finance
2 1 (16.67%) Publishing
2 1 (16.67%) Telecoms
Job Titles
1 1 (16.67%) Author
1 1 (16.67%) Core Network Engineer
1 1 (16.67%) Marketing Communications Manager
1 1 (16.67%) Marketing Manager
1 1 (16.67%) Network Engineer
1 1 (16.67%) Senior Technical Author
1 1 (16.67%) Senior Technical Writer
1 1 (16.67%) Service Desk Support
1 1 (16.67%) Technical Author
1 1 (16.67%) Technical Writer
Miscellaneous
1 1 (16.67%) Social Media
Operating Systems
1 1 (16.67%) Unix
1 1 (16.67%) Windows
1 1 (16.67%) Windows 2000
1 1 (16.67%) Windows NT
Processes & Methodologies
1 2 (33.33%) Digital Marketing
2 1 (16.67%) Analytics
2 1 (16.67%) B2C
2 1 (16.67%) Continuous Deployment
2 1 (16.67%) Continuous Improvement
2 1 (16.67%) Continuous Integration
2 1 (16.67%) Conversion Rate Optimisation
2 1 (16.67%) Integrated Marketing
2 1 (16.67%) Marketing Strategy
2 1 (16.67%) Qualitative Research
2 1 (16.67%) Quantitative Research
2 1 (16.67%) SEO
2 1 (16.67%) Service Delivery
2 1 (16.67%) Service Management
2 1 (16.67%) Social Media Marketing
2 1 (16.67%) Software Delivery
2 1 (16.67%) Software License Management
2 1 (16.67%) Software Licensing
2 1 (16.67%) Stakeholder Management
2 1 (16.67%) Use Case
Qualifications
1 1 (16.67%) CCNA
1 1 (16.67%) CCNP
1 1 (16.67%) Cisco Certification
1 1 (16.67%) SC Cleared
1 1 (16.67%) Security Cleared
System Software
1 1 (16.67%) Docker
Systems Management
1 1 (16.67%) Puppet
1 1 (16.67%) Salt
Vendors
1 1 (16.67%) Google
1 1 (16.67%) Huawei
1 1 (16.67%) Microsoft
1 1 (16.67%) SaltStack
1 1 (16.67%) Sybase