Period
to 21 November 2017

The median contractor rate for a 2nd Line Support Engineer was £140 per day in advertised job vacancies in Hertfordshire during the 6 months to 21 November 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Second Line Support Engineer
East of England > Hertfordshire
6 months to
21 Nov 2017
Same period 2016 Same period 2015
Rank 93 86 81
Rank change year-on-year -7 -5 +14
Contract jobs requiring a 2nd Line Support Engineer 8 7 19
As % of all contract IT jobs advertised in Hertfordshire 0.51% 0.51% 1.18%
As % of the Job Titles category 0.54% 0.52% 1.25%
Number of daily rates quoted 7 1 5
Hertfordshire median daily rate £140 £150 £125
Median daily rate % change year-on-year -6.67% +20.00% -21.88%
10th Percentile £111 £138 £116
90th Percentile £188 £163 £250
East of England median daily rate £114 £148 £150
% change year-on-year -22.39% -1.67% -6.25%
Number of hourly rates quoted 0 5 8
Hertfordshire median hourly rate - £13.00 £17.00
Median hourly rate % change year-on-year - -23.53% +13.33%
East of England median hourly rate £17.50 £13.50 £17.00
% change year-on-year +29.63% -20.59% +13.33%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in Hertfordshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
Hertfordshire
Contract vacancies in Hertfordshire with a recognized job title 1469 1340 1517
% of contract IT jobs with a recognized job title 93.03% 96.68% 94.05%
Number of daily rates quoted 737 770 769
Hertfordshire median daily rate £400 £400 £388
Median daily rate % change year-on-year - +3.23% +3.33%
10th Percentile £200 £207 £190
90th Percentile £575 £538 £550
East of England median daily rate £410 £388 £385
% change year-on-year +5.81% +0.65% +2.67%
Number of hourly rates quoted 142 82 157
Hertfordshire median hourly rate £17.17 £15.00 £17.50
Median hourly rate % change year-on-year +14.45% -14.29% +15.55%
10th Percentile £11.13 £10.00 £9.00
90th Percentile £43.68 £53.63 £41.50
East of England median hourly rate £18.00 £22.50 £21.00
% change year-on-year -20.00% +7.14% +5.00%

2nd Line Support Engineer
Job Vacancy Trend in Hertfordshire

Job postings that featured 2nd Line Support Engineer in the job title as a percentage of all IT jobs advertised in Hertfordshire.

Job vacancy trend for 2nd Line Support Engineer in Hertfordshire

2nd Line Support Engineer
Contractor Daily Rate Trend in Hertfordshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing 2nd Line Support Engineer in Hertfordshire.

Contractor daily rate trend for 2nd Line Support Engineer in Hertfordshire

2nd Line Support Engineer
Contractor Hourly Rate Trend in Hertfordshire

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing 2nd Line Support Engineer in Hertfordshire.

Contractor hourly rate trend for 2nd Line Support Engineer in Hertfordshire

2nd Line Support Engineer
Contract Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Support Engineer within the Hertfordshire region over the 6 months to 21 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Watford -6 4 £175 - 1
Hatfield - 2 £114 -
Stevenage -11 1 £140 -
Letchworth - 1 £160 -
2nd Line Support Engineer
East of England

2nd Line Support Engineer Skill Set
Top 26 Co-occurring IT Skills in Hertfordshire

For the 6 months to 21 November 2017, 2nd Line Support Engineer contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Hertfordshire region featuring 2nd Line Support Engineer in the job title.

1 5 (62.50%) Microsoft
2 4 (50.00%) Windows
3 3 (37.50%) Active Directory
3 3 (37.50%) Citrix
3 3 (37.50%) Microsoft Office
3 3 (37.50%) ITIL
3 3 (37.50%) Windows Server 2008
3 3 (37.50%) Windows Server 2012
4 2 (25.00%) Windows 8
4 2 (25.00%) Windows 7
4 2 (25.00%) SCCM
4 2 (25.00%) VMware Infrastructure
4 2 (25.00%) Windows Server 2003
4 2 (25.00%) VMware
4 2 (25.00%) IT Strategy
5 1 (12.50%) Break/Fix
5 1 (12.50%) Remedy
5 1 (12.50%) Project Management
5 1 (12.50%) MS Exchange
5 1 (12.50%) VPN
5 1 (12.50%) SLA
5 1 (12.50%) Advertising
5 1 (12.50%) C
5 1 (12.50%) iPad
5 1 (12.50%) Exchange Server 2010
5 1 (12.50%) Office 365

2nd Line Support Engineer Skill Set
Co-occurring IT Skills in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (12.50%) Exchange Server 2010
1 1 (12.50%) MS Exchange
Applications
1 3 (37.50%) Microsoft Office
Cloud Services
1 1 (12.50%) Office 365
Communications & Networking
1 1 (12.50%) VPN
General
1 1 (12.50%) Advertising
Miscellaneous
1 1 (12.50%) iPad
Operating Systems
1 4 (50.00%) Windows
2 3 (37.50%) Windows Server 2008
2 3 (37.50%) Windows Server 2012
3 2 (25.00%) Windows 7
3 2 (25.00%) Windows 8
3 2 (25.00%) Windows Server 2003
Processes & Methodologies
1 3 (37.50%) ITIL
2 2 (25.00%) IT Strategy
3 1 (12.50%) Break/Fix
3 1 (12.50%) Project Management
Programming Languages
1 1 (12.50%) C
Quality Assurance & Compliance
1 1 (12.50%) SLA
System Software
1 3 (37.50%) Active Directory
2 2 (25.00%) VMware Infrastructure
Systems Management
1 2 (25.00%) SCCM
Vendors
1 5 (62.50%) Microsoft
2 3 (37.50%) Citrix
3 2 (25.00%) VMware
4 1 (12.50%) Remedy