Period
to 26 July 2017

The median contractor rate for a 2nd Line Support Engineer was £128 per day in advertised job vacancies in the East of England during the 6 months to 26 July 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Second Line Support Engineer
England > East of England
6 months to
26 Jul 2017
Same period 2016 Same period 2015
Rank 185 160 175
Rank change year-on-year -25 +15 +5
Contract jobs requiring a 2nd Line Support Engineer 13 31 39
As % of all contract IT jobs advertised in the East of England 0.28% 0.60% 0.66%
As % of the Job Titles category 0.30% 0.63% 0.69%
Number of daily rates quoted 8 6 11
East of England median daily rate £128 £160 £160
Median daily rate % change year-on-year -20.31% - -
10th Percentile £105 £133 £103
90th Percentile £145 £208 £288
England median daily rate £150 £160 £165
% change year-on-year -6.25% -3.03% +3.13%
Number of hourly rates quoted 1 15 14
East of England median hourly rate £11.00 £13.50 £15.00
Median hourly rate % change year-on-year -18.52% -10.00% -3.23%
10th Percentile £10.50 £12.30 £11.26
90th Percentile £11.50 £139.00 £21.43
England median hourly rate £15.50 £14.50 £16.50
% change year-on-year +6.90% -12.12% +6.97%

The next table is for comparison with the above and includes summary statistics for all job roles in contract job vacancies advertised in the East of England. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of contract jobs in our overall sample.

Contract IT Job Roles
East of England
Contract job vacancies with a job title containing a recognized job role 4400 4940 5643
As % of all contract IT job vacancies advertised in the East of England 94.08% 95.98% 95.69%
Number of daily rates quoted 2612 2876 3288
East of England median daily rate £409 £400 £375
Median daily rate % change year-on-year +2.19% +6.67% -
10th Percentile £205 £205 £205
90th Percentile £575 £538 £538
England median daily rate £440 £425 £400
% change year-on-year +3.53% +6.25% -
Number of hourly rates quoted 342 356 507
East of England median hourly rate £17.50 £20.16 £20.00
Median hourly rate % change year-on-year -13.19% +0.80% -4.76%
10th Percentile £10.50 £11.44 £11.00
90th Percentile £47.00 £46.00 £43.75
England median hourly rate £18.18 £19.00 £17.50
% change year-on-year -4.32% +8.57% +2.94%

2nd Line Support Engineer
Job Vacancy Trend in the East of England

Job postings that featured 2nd Line Support Engineer in the job title as a percentage of all IT jobs advertised in the East of England.

Job vacancy trend for 2nd Line Support Engineer in the East of England

2nd Line Support Engineer
Contractor Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing 2nd Line Support Engineer in the East of England.

Contractor daily rate trend for 2nd Line Support Engineer in the East of England

2nd Line Support Engineer
Contractor Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing 2nd Line Support Engineer in the East of England.

Contractor hourly rate trend for 2nd Line Support Engineer in the East of England

2nd Line Support Engineer
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Support Engineer within the East of England region over the 6 months to 26 July 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Suffolk +14 3 £110 -
Cambridgeshire +2 3 £140 +3.70% 3
Hertfordshire -17 3 £130 -27.78% 1
Essex -23 2 £125 - 1
Norfolk -2 1 £110 -24.14%
Bedfordshire - 1 - - 1
2nd Line Support Engineer
England

2nd Line Support Engineer Skill Set
Top 30 Co-occurring IT Skills in the East of England

For the 6 months to 26 July 2017, 2nd Line Support Engineer contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the East of England region featuring 2nd Line Support Engineer in the job title.

1 11 (84.62%) Windows
2 8 (61.54%) Active Directory
3 7 (53.85%) Microsoft
4 6 (46.15%) Windows 7
5 5 (38.46%) Microsoft Office
6 4 (30.77%) ITIL
6 4 (30.77%) HP
6 4 (30.77%) Windows Server
7 3 (23.08%) MS Exchange
7 3 (23.08%) DHCP
7 3 (23.08%) VPN
7 3 (23.08%) DNS
7 3 (23.08%) SCCM
7 3 (23.08%) Driving Licence
7 3 (23.08%) Windows 8
8 2 (15.38%) Mobile Device Management
8 2 (15.38%) Exchange Server 2010
8 2 (15.38%) Exchange Server 2007
8 2 (15.38%) Smartphone
8 2 (15.38%) Windows Server 2008
8 2 (15.38%) WAN
8 2 (15.38%) VMware
8 2 (15.38%) SLA
8 2 (15.38%) Cisco
8 2 (15.38%) LAN
8 2 (15.38%) IIS
8 2 (15.38%) PRINCE2
8 2 (15.38%) PRINCE
8 2 (15.38%) Internet
9 1 (7.69%) Symantec

2nd Line Support Engineer Skill Set
Co-occurring IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (23.08%) MS Exchange
2 2 (15.38%) Exchange Server 2007
2 2 (15.38%) Exchange Server 2010
2 2 (15.38%) IIS
3 1 (7.69%) Skype for Business
Applications
1 5 (38.46%) Microsoft Office
Cloud Services
1 1 (7.69%) Office 365
Communications & Networking
1 3 (23.08%) DHCP
1 3 (23.08%) DNS
1 3 (23.08%) VPN
2 2 (15.38%) Internet
2 2 (15.38%) LAN
2 2 (15.38%) WAN
3 1 (7.69%) Firewall
3 1 (7.69%) Remote Desktop
3 1 (7.69%) TCP/IP
3 1 (7.69%) VoIP
3 1 (7.69%) Wireless
General
1 1 (7.69%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (7.69%) Flash
Miscellaneous
1 3 (23.08%) Driving Licence
2 2 (15.38%) Smartphone
3 1 (7.69%) Analytical Skills
3 1 (7.69%) NHS
Operating Systems
1 11 (84.62%) Windows
2 6 (46.15%) Windows 7
3 4 (30.77%) Windows Server
4 3 (23.08%) Windows 8
5 2 (15.38%) Windows Server 2008
6 1 (7.69%) Linux
6 1 (7.69%) Mac OS
6 1 (7.69%) Mac OS X
6 1 (7.69%) Windows 10
6 1 (7.69%) Windows Server 2012
6 1 (7.69%) Windows Vista
6 1 (7.69%) Windows XP
Processes & Methodologies
1 4 (30.77%) ITIL
2 2 (15.38%) Mobile Device Management
2 2 (15.38%) PRINCE
2 2 (15.38%) PRINCE2
3 1 (7.69%) CRM
3 1 (7.69%) Software Testing
Qualifications
1 1 (7.69%) MCP
1 1 (7.69%) MCSE
1 1 (7.69%) Microsoft Certification
Quality Assurance & Compliance
1 2 (15.38%) SLA
System Software
1 8 (61.54%) Active Directory
2 1 (7.69%) Hyper-V
2 1 (7.69%) VMware Infrastructure
Systems Management
1 3 (23.08%) SCCM
Vendors
1 7 (53.85%) Microsoft
2 4 (30.77%) HP
3 2 (15.38%) Cisco
3 2 (15.38%) VMware
4 1 (7.69%) Adobe
4 1 (7.69%) Apple
4 1 (7.69%) McAfee
4 1 (7.69%) Symantec