The median contractor rate for a Help Desk Support was £450 per day in advertised job vacancies in Hertfordshire during the 3 months to 23 March 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

3 months to
23 Mar 2017
Same period 2016 Same period 2015
Help Desk Support
East of England / Hertfordshire
Rank 58 53 62
Rank change year-on-year -5 +9  
Contract jobs requiring a Help Desk Support 1 2 3
As % of all contract IT jobs advertised in Hertfordshire 0.16% 0.30% 0.43%
As % of the Job Titles category 0.17% 0.31% 0.45%
Number of daily rates quoted 1 0 0
Median daily rate £450 - -
UK excluding London median daily rate £123 £138 £133
% change year-on-year -10.90% +3.77%  
Number of hourly rates quoted 0 2 2
Median hourly rate - £7.36 £9.63
Median hourly rate % change year-on-year - -23.58%  
UK excluding London median hourly rate £12.50 £13.00 £12.50
% change year-on-year -3.84% +4.00%  

The next table is for comparison with the above and includes summary statistics for all job roles in contract job vacancies advertised in Hertfordshire. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of contract jobs in our overall sample.

Contract IT Job Roles
Hertfordshire
Contract job vacancies with a job title containing a recognized job role 591 639 669
As % of all contract IT job vacancies advertised in Hertfordshire 97.04% 95.23% 95.98%
Number of daily rates quoted 329 314 346
Median daily rate £450 £390 £400
Median daily rate % change year-on-year +15.38% -2.50%  
90% offered a daily rate of more than £200 £275 £225
10% offered a daily rate of more than £550 £538 £550
UK excluding London median daily rate £400 £388 £375
% change year-on-year +3.22% +3.33%  
Number of hourly rates quoted 50 49 45
Median hourly rate £30.00 £15.50 £13.50
Median hourly rate % change year-on-year +93.54% +14.81%  
90% offered a hourly rate of more than £11.00 £7.85 £9.25
10% offered a hourly rate of more than £50.25 £49.50 £37.50
UK excluding London median hourly rate £17.50 £20.00 £17.00
% change year-on-year -12.50% +17.64%  

Help Desk Support
Job Vacancy Trend in Hertfordshire

The job posting trend of jobs advertised in Hertfordshire that featured Help Desk Support in the job title.

Job vacancy trend for Help Desk Support in Hertfordshire

Help Desk Support
Contractor Daily Rate Trend in Hertfordshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Help Desk Support in Hertfordshire.

Contractor daily rate trend for Help Desk Support in Hertfordshire

Help Desk Support
Contractor Hourly Rate Trend in Hertfordshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Help Desk Support in Hertfordshire.

Contractor hourly rate trend for Help Desk Support in Hertfordshire

Help Desk Support
Contract Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Help Desk Support within the Hertfordshire region over the 3 months to 23 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Welwyn Garden City - 1 £450 -
Help Desk Support
East of England

Help Desk Support Skill Set
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 23 March 2017, Help Desk Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Hertfordshire region featuring Help Desk Support in the job title.

1 1 (100.00%) SQL
1 1 (100.00%) MS Office
1 1 (100.00%) ITIL
1 1 (100.00%) Windows
1 1 (100.00%) MS Excel
1 1 (100.00%) Business Intelligence
1 1 (100.00%) SLA
1 1 (100.00%) Microsoft
1 1 (100.00%) Active Directory
1 1 (100.00%) PMP
1 1 (100.00%) PRINCE
1 1 (100.00%) Internet
1 1 (100.00%) Service Delivery
1 1 (100.00%) ITSM
1 1 (100.00%) Agile Software Development
1 1 (100.00%) Web Analytics
1 1 (100.00%) MS PowerPoint
1 1 (100.00%) Marketing
1 1 (100.00%) Credit Risk
1 1 (100.00%) Android
1 1 (100.00%) Windows Server 2008
1 1 (100.00%) Windows 7
1 1 (100.00%) Apple iOS
1 1 (100.00%) Continuous Improvement
1 1 (100.00%) Office 365
1 1 (100.00%) Big Data
1 1 (100.00%) Windows 8
1 1 (100.00%) Analytics
1 1 (100.00%) Performance Metrics
1 1 (100.00%) Windows 10

Help Desk Support Skill Set
Top Related IT Skills in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (100.00%) MS Excel
1 1 (100.00%) MS Office
1 1 (100.00%) MS PowerPoint
Cloud Services
1 1 (100.00%) Office 365
Communications & Networking
1 1 (100.00%) Internet
Database & Business Intelligence
1 1 (100.00%) Big Data
General
1 1 (100.00%) Marketing
Miscellaneous
1 1 (100.00%) Credit Risk
Operating Systems
1 1 (100.00%) Android
1 1 (100.00%) Apple iOS
1 1 (100.00%) Windows
1 1 (100.00%) Windows 10
1 1 (100.00%) Windows 7
1 1 (100.00%) Windows 8
1 1 (100.00%) Windows Server
1 1 (100.00%) Windows Server 2008
Processes & Methodologies
1 1 (100.00%) Agile Software Development
1 1 (100.00%) Analytics
1 1 (100.00%) Business Intelligence
1 1 (100.00%) Continuous Improvement
1 1 (100.00%) ITIL
1 1 (100.00%) ITSM
1 1 (100.00%) Performance Metrics
1 1 (100.00%) PRINCE
1 1 (100.00%) Service Delivery
1 1 (100.00%) Web Analytics
Programming Languages
1 1 (100.00%) SQL
Qualifications
1 1 (100.00%) PMP
Quality Assurance & Compliance
1 1 (100.00%) SLA
System Software
1 1 (100.00%) Active Directory
Vendors
1 1 (100.00%) Microsoft