Period
to 19 November 2017

The median contractor rate for a Help Desk Support was £213 per day in advertised job vacancies in the East of England during the 6 months to 19 November 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Help Desk Support
England > East of England
6 months to
19 Nov 2017
Same period 2016 Same period 2015
Rank 195 149 169
Rank change year-on-year -46 +20 +38
Contract jobs requiring a Help Desk Support 10 42 36
As % of all contract IT jobs advertised in the East of England 0.20% 0.87% 0.61%
As % of the Job Titles category 0.21% 0.91% 0.64%
Number of daily rates quoted 1 6 4
East of England median daily rate £213 £170 £119
Median daily rate % change year-on-year +25.00% +43.16% -13.64%
England median daily rate £140 £145 £150
% change year-on-year -3.45% -3.33% +16.50%
Number of hourly rates quoted 6 35 24
East of England median hourly rate £16.50 £16.50 £13.75
Median hourly rate % change year-on-year - +20.00% -3.07%
10th Percentile £14.50 £10.77 £7.50
90th Percentile £17.25 £17.25 £17.25
England median hourly rate £13.00 £12.75 £12.50
% change year-on-year +1.96% +2.00% -

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the East of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
East of England
Contract vacancies in the East of England with a recognized job title 4766 4625 5655
% of contract IT jobs with a recognized job title 93.93% 95.74% 95.19%
Number of daily rates quoted 2740 2671 3312
East of England median daily rate £413 £388 £385
Median daily rate % change year-on-year +6.45% +0.65% +2.67%
10th Percentile £200 £200 £206
90th Percentile £575 £538 £538
England median daily rate £450 £425 £413
% change year-on-year +5.88% +3.03% +3.13%
Number of hourly rates quoted 379 368 536
East of England median hourly rate £18.00 £21.88 £20.94
Median hourly rate % change year-on-year -17.71% +4.49% +4.68%
10th Percentile £11.10 £11.36 £10.50
90th Percentile £47.50 £46.75 £43.75
England median hourly rate £18.63 £18.50 £18.00
% change year-on-year +0.68% +2.78% +9.09%

Help Desk Support
Job Vacancy Trend in the East of England

Job postings that featured Help Desk Support in the job title as a percentage of all IT jobs advertised in the East of England.

Job vacancy trend for Help Desk Support in the East of England

Help Desk Support
Contractor Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Help Desk Support in the East of England.

Contractor daily rate trend for Help Desk Support in the East of England

Help Desk Support
Contractor Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Help Desk Support in the East of England.

Contractor hourly rate trend for Help Desk Support in the East of England

Help Desk Support
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Help Desk Support within the East of England region over the 6 months to 19 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Essex -43 5 - -
Cambridgeshire -12 3 £213 -9.57%
Hertfordshire -16 2 - -
Help Desk Support
England

Help Desk Support Skill Set
Top 21 Co-occurring IT Skills in the East of England

For the 6 months to 19 November 2017, Help Desk Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the East of England region featuring Help Desk Support in the job title.

1 8 (80.00%) Windows
1 8 (80.00%) Active Directory
2 7 (70.00%) Microsoft Office
3 6 (60.00%) Windows 7
4 5 (50.00%) Incident Management
4 5 (50.00%) Microsoft
4 5 (50.00%) Citrix
4 5 (50.00%) Windows 8
5 2 (20.00%) Blackberry
5 2 (20.00%) CAD
5 2 (20.00%) Adobe
5 2 (20.00%) ITIL
5 2 (20.00%) Microsoft Excel
6 1 (10.00%) DHCP
6 1 (10.00%) DNS
6 1 (10.00%) SLA
6 1 (10.00%) Linux
6 1 (10.00%) LDAP
6 1 (10.00%) Service Delivery
6 1 (10.00%) Ubuntu
6 1 (10.00%) CentOS

Help Desk Support Skill Set
Co-occurring IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 7 (70.00%) Microsoft Office
2 2 (20.00%) Microsoft Excel
Communications & Networking
1 1 (10.00%) DHCP
1 1 (10.00%) DNS
1 1 (10.00%) LDAP
Miscellaneous
1 2 (20.00%) Blackberry
Operating Systems
1 8 (80.00%) Windows
2 6 (60.00%) Windows 7
3 5 (50.00%) Windows 8
4 1 (10.00%) CentOS
4 1 (10.00%) Linux
4 1 (10.00%) Ubuntu
Processes & Methodologies
1 5 (50.00%) Incident Management
2 2 (20.00%) CAD
2 2 (20.00%) ITIL
3 1 (10.00%) Service Delivery
Quality Assurance & Compliance
1 1 (10.00%) SLA
System Software
1 8 (80.00%) Active Directory
Vendors
1 5 (50.00%) Citrix
1 5 (50.00%) Microsoft
2 2 (20.00%) Adobe