The median contractor rate for a Technical Support was £130 per day in advertised job vacancies in Hertfordshire during the 3 months to 25 June 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Technical Support
East of England / Hertfordshire
3 months to
25 Jun 2017
Same period 2016 Same period 2015
Rank 52 55 67
Rank change year-on-year +3 +12  
Contract jobs requiring a Technical Support 8 2 7
As % of all contract IT jobs advertised in Hertfordshire 1.28% 0.31% 0.78%
As % of the Job Titles category 1.38% 0.32% 0.85%
Number of daily rates quoted 3 1 0
Median daily rate £130 £90 -
Median daily rate % change year-on-year +44.44% -  
UK excluding London median daily rate £180 £255 £256
% change year-on-year -29.41% -0.48%  
Number of hourly rates quoted 5 0 7
Median hourly rate £14.00 - £14.50
90% offered a hourly rate of more than £9.61 - £9.50
10% offered a hourly rate of more than £14.74 - £17.00
UK excluding London median hourly rate £13.25 £17.50 £14.00
% change year-on-year -24.28% +25.00%  

The next table is for comparison with the above and includes summary statistics for all job roles in contract job vacancies advertised in Hertfordshire. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of contract jobs in our overall sample.

Contract IT Job Roles
Hertfordshire
Contract job vacancies with a job title containing a recognized job role 579 623 826
As % of all contract IT job vacancies advertised in Hertfordshire 92.64% 96.59% 92.29%
Number of daily rates quoted 303 320 435
Median daily rate £400 £400 £375
Median daily rate % change year-on-year - +6.66%  
90% offered a daily rate of more than £220 £164 £225
10% offered a daily rate of more than £550 £500 £500
UK excluding London median daily rate £400 £400 £370
% change year-on-year - +8.10%  
Number of hourly rates quoted 53 35 73
Median hourly rate £14.50 £13.50 £15.00
Median hourly rate % change year-on-year +7.40% -10.00%  
90% offered a hourly rate of more than £10.00 £8.25 £9.00
10% offered a hourly rate of more than £40.00 £30.30 £37.50
UK excluding London median hourly rate £17.50 £17.45 £16.00
% change year-on-year +0.28% +9.06%  

Technical Support
Job Vacancy Trend in Hertfordshire

The job posting trend of jobs advertised in Hertfordshire that featured Technical Support in the job title.

Job vacancy trend for Technical Support in Hertfordshire

Technical Support
Contractor Daily Rate Trend in Hertfordshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Technical Support in Hertfordshire.

Contractor daily rate trend for Technical Support in Hertfordshire

Technical Support
Contractor Daily Rate Histogram in Hertfordshire

The daily rate distribution of IT jobs citing Technical Support in Hertfordshire over the 3 months to 25 June 2017.

Contractor daily rate histogram for Technical Support in Hertfordshire

Technical Support
Contractor Hourly Rate Trend in Hertfordshire

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Technical Support in Hertfordshire.

Contractor hourly rate trend for Technical Support in Hertfordshire

Technical Support
Contract Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Technical Support within the Hertfordshire region over the 3 months to 25 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Stevenage - 5 - -
Watford - 3 £130 -
Technical Support
East of England

Technical Support Skill Set
Top 30 Co-occurring IT Skills in Hertfordshire

For the 6 months to 25 June 2017, Technical Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Hertfordshire region featuring Technical Support in the job title.

1 9 (75.00%) Microsoft
2 7 (58.33%) Active Directory
2 7 (58.33%) LAN
3 6 (50.00%) Windows
4 5 (41.67%) WAN
4 5 (41.67%) VMware
4 5 (41.67%) VMware Infrastructure
5 4 (33.33%) HP
6 3 (25.00%) SLA
6 3 (25.00%) IBM Notes
6 3 (25.00%) Lotus
6 3 (25.00%) Microsoft App-V
6 3 (25.00%) Disaster Recovery
6 3 (25.00%) Management Information System
6 3 (25.00%) Java SE
6 3 (25.00%) Microsoft Virtual Server
6 3 (25.00%) SCCM
6 3 (25.00%) Security Cleared
6 3 (25.00%) Enterprise Storage
6 3 (25.00%) Unified Communications
6 3 (25.00%) Software Deployment
6 3 (25.00%) Data Centre
6 3 (25.00%) Virtual Servers
6 3 (25.00%) Proactive Monitoring
7 2 (16.67%) Server Virtualisation
7 2 (16.67%) Virtual Desktop
7 2 (16.67%) Windows Server
7 2 (16.67%) Windows 8
7 2 (16.67%) Mobile Device Management
7 2 (16.67%) VMware ESXi

Technical Support Skill Set
Co-occurring IT Skills in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (25.00%) IBM Notes
2 2 (16.67%) MS Exchange
Applications
1 2 (16.67%) Microsoft Office
Communications & Networking
1 7 (58.33%) LAN
2 5 (41.67%) WAN
3 3 (25.00%) Unified Communications
4 2 (16.67%) HTTP
4 2 (16.67%) Internet
4 2 (16.67%) SAN
4 2 (16.67%) SMTP
5 1 (8.33%) Firewall
5 1 (8.33%) VoIP
General
1 1 (8.33%) Front Office
1 1 (8.33%) Telecoms
Libraries, Frameworks & Software Standards
1 3 (25.00%) Java SE
Miscellaneous
1 3 (25.00%) Data Centre
1 3 (25.00%) Enterprise Storage
1 3 (25.00%) Management Information System
2 2 (16.67%) Smartphone
Operating Systems
1 6 (50.00%) Windows
2 2 (16.67%) Windows 7
2 2 (16.67%) Windows 8
2 2 (16.67%) Windows Server
Processes & Methodologies
1 3 (25.00%) Disaster Recovery
1 3 (25.00%) Proactive Monitoring
1 3 (25.00%) Software Deployment
2 2 (16.67%) Asset Management
2 2 (16.67%) ITIL
2 2 (16.67%) Mobile Device Management
2 2 (16.67%) Server Virtualisation
3 1 (8.33%) Business Continuity
3 1 (8.33%) Change Management
3 1 (8.33%) EAI
3 1 (8.33%) Incident Management
3 1 (8.33%) Information Security
3 1 (8.33%) Service Management
Programming Languages
1 2 (16.67%) SQL
Qualifications
1 3 (25.00%) Security Cleared
2 1 (8.33%) SC Cleared
Quality Assurance & Compliance
1 3 (25.00%) SLA
System Software
1 7 (58.33%) Active Directory
2 5 (41.67%) VMware Infrastructure
3 3 (25.00%) Microsoft App-V
3 3 (25.00%) Microsoft Virtual Server
3 3 (25.00%) Virtual Servers
4 2 (16.67%) Virtual Desktop
4 2 (16.67%) VMware ESXi
Systems Management
1 3 (25.00%) SCCM
Vendors
1 9 (75.00%) Microsoft
2 5 (41.67%) VMware
3 4 (33.33%) HP
4 3 (25.00%) Lotus
5 2 (16.67%) Cisco
5 2 (16.67%) Dell
6 1 (8.33%) Mitel
6 1 (8.33%) NetApp
6 1 (8.33%) Siebel
6 1 (8.33%) Veeam