The median contractor rate for a Technical Support was £200 per day in advertised job vacancies in the East of England during the 3 months to 23 March 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

3 months to
23 Mar 2017
Same period 2016 Same period 2015
Technical Support
England / East of England
Rank 116 116 113
Rank change year-on-year 0 -3  
Contract jobs requiring a Technical Support 12 8 10
As % of all contract IT jobs advertised in the East of England 0.56% 0.33% 0.39%
As % of the Job Titles category 0.58% 0.34% 0.40%
Number of daily rates quoted 10 5 6
Median daily rate £200 £250 £213
Median daily rate % change year-on-year -20.00% +17.64%  
90% offered a daily rate of more than £136 £227 £185
10% offered a daily rate of more than £380 £500 £425
UK excluding London median daily rate £180 £253 £273
% change year-on-year -28.71% -7.33%  
Number of hourly rates quoted 0 1 1
Median hourly rate - £150.00 £16.50
Median hourly rate % change year-on-year - +809.09%  
UK excluding London median hourly rate £14.00 £16.50 £14.00
% change year-on-year -15.15% +17.85%  

The next table is for comparison with the above and includes summary statistics for all job roles in contract job vacancies advertised in the East of England. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of contract jobs in our overall sample.

Contract IT Job Roles
East of England
Contract job vacancies with a job title containing a recognized job role 2053 2338 2498
As % of all contract IT job vacancies advertised in the East of England 95.71% 96.41% 96.49%
Number of daily rates quoted 1250 1366 1409
Median daily rate £400 £400 £400
90% offered a daily rate of more than £195 £250 £190
10% offered a daily rate of more than £550 £525 £540
UK excluding London median daily rate £400 £388 £375
% change year-on-year +3.22% +3.33%  
Number of hourly rates quoted 158 168 239
Median hourly rate £31.50 £19.00 £17.50
Median hourly rate % change year-on-year +65.78% +8.57%  
90% offered a hourly rate of more than £11.33 £12.00 £11.50
10% offered a hourly rate of more than £50.00 £50.00 £40.00
UK excluding London median hourly rate £17.50 £20.00 £17.00
% change year-on-year -12.50% +17.64%  

Technical Support
Job Vacancy Trend in the East of England

The job posting trend of jobs advertised in the East of England that featured Technical Support in the job title.

Job vacancy trend for Technical Support in the East of England

Technical Support
Contractor Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Technical Support in the East of England.

Contractor daily rate trend for Technical Support in the East of England

Technical Support
Contractor Daily Rate Histogram in the East of England

The daily rate distribution of IT jobs citing Technical Support in the East of England over the 3 months to 23 March 2017.

Contractor daily rate histogram for Technical Support in the East of England

Technical Support
Contractor Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Technical Support in the East of England.

Contractor hourly rate trend for Technical Support in the East of England

Technical Support
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Technical Support within the East of England region over the 3 months to 23 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire -3 4 £200 -13.04% 1
Cambridgeshire - 4 £141 - 1
Essex -10 2 £425 -
Bedfordshire -4 1 - - 1
Suffolk -4 1 £250 +5.26%
Technical Support
England

Technical Support Skill Set
Top 30 Related IT Skills in the East of England

For the 6 months to 23 March 2017, Technical Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the East of England region featuring Technical Support in the job title.

1 13 (76.47%) Microsoft
2 10 (58.82%) Active Directory
2 10 (58.82%) Windows
3 6 (35.29%) VMware
3 6 (35.29%) LAN
3 6 (35.29%) VMware Infrastructure
3 6 (35.29%) Data Centre
4 5 (29.41%) SCCM
4 5 (29.41%) MS Excel
4 5 (29.41%) Dell
5 4 (23.53%) SQL
5 4 (23.53%) Service Delivery
5 4 (23.53%) Software Deployment
5 4 (23.53%) Windows Server
6 3 (17.65%) Virtual Servers
6 3 (17.65%) Software Distribution
6 3 (17.65%) Performance Monitoring
6 3 (17.65%) EMC VNX
6 3 (17.65%) Microsoft Virtual Server
6 3 (17.65%) vSphere
6 3 (17.65%) Capacity Planning
6 3 (17.65%) Enterprise Storage
6 3 (17.65%) Unified Communications
6 3 (17.65%) High Availability
6 3 (17.65%) Disaster Recovery
6 3 (17.65%) Microsoft App-V
6 3 (17.65%) Java SE
6 3 (17.65%) IBM Notes
6 3 (17.65%) MS Office
6 3 (17.65%) ITIL

Technical Support Skill Set
Top Related IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (17.65%) IBM Notes
2 1 (5.88%) MS Exchange
Applications
1 5 (29.41%) MS Excel
2 3 (17.65%) MS Office
Business Applications
1 1 (5.88%) Unit4 Business World
Communications & Networking
1 6 (35.29%) LAN
2 3 (17.65%) Unified Communications
2 3 (17.65%) WAN
3 2 (11.76%) SAN
4 1 (5.88%) DHCP
4 1 (5.88%) DNS
Database & Business Intelligence
1 1 (5.88%) SQL Server
1 1 (5.88%) SQL Server 2008
General
1 2 (11.76%) Front Office
2 1 (5.88%) Finance
2 1 (5.88%) Local Government
Libraries, Frameworks & Software Standards
1 3 (17.65%) Java SE
Miscellaneous
1 6 (35.29%) Data Centre
2 3 (17.65%) EMC VNX
2 3 (17.65%) Enterprise Storage
3 1 (5.88%) Clustering
Operating Systems
1 10 (58.82%) Windows
2 4 (23.53%) Windows Server
3 2 (11.76%) Windows 7
3 2 (11.76%) Windows Server 2012
Processes & Methodologies
1 4 (23.53%) Service Delivery
1 4 (23.53%) Software Deployment
2 3 (17.65%) Capacity Planning
2 3 (17.65%) Disaster Recovery
2 3 (17.65%) High Availability
2 3 (17.65%) ITIL
2 3 (17.65%) Performance Monitoring
2 3 (17.65%) Software Distribution
3 2 (11.76%) People Management
4 1 (5.88%) Customer Engagement
4 1 (5.88%) ERP
4 1 (5.88%) Incident Management
4 1 (5.88%) Migration
4 1 (5.88%) Service Management
Programming Languages
1 4 (23.53%) SQL
2 1 (5.88%) VBA
Qualifications
1 3 (17.65%) A+ Certification
2 1 (5.88%) Degree
2 1 (5.88%) MCITP
2 1 (5.88%) MCTS
2 1 (5.88%) Microsoft Certification
2 1 (5.88%) MOS
2 1 (5.88%) SC Cleared
2 1 (5.88%) Security Cleared
System Software
1 10 (58.82%) Active Directory
2 6 (35.29%) VMware Infrastructure
3 3 (17.65%) Microsoft App-V
3 3 (17.65%) Microsoft Virtual Server
3 3 (17.65%) Virtual Servers
3 3 (17.65%) vSphere
4 2 (11.76%) VMware ESX
5 1 (5.88%) Hyper-V
5 1 (5.88%) Virtual Desktop
5 1 (5.88%) XenApp
Systems Management
1 5 (29.41%) SCCM
2 1 (5.88%) Backup Exec
2 1 (5.88%) Microsoft Data Protection Manager
2 1 (5.88%) WSUS
Vendors
1 13 (76.47%) Microsoft
2 6 (35.29%) VMware
3 5 (29.41%) Dell
4 3 (17.65%) EMC
4 3 (17.65%) HP
4 3 (17.65%) Lotus
5 1 (5.88%) Citrix
5 1 (5.88%) NetApp
5 1 (5.88%) Oracle
5 1 (5.88%) Veeam