The median contractor rate for a Technical Support was £130 per day in advertised job vacancies in the East of England during the 3 months to 24 June 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Technical Support
England / East of England
3 months to
24 Jun 2017
Same period 2016 Same period 2015
Rank 125 124 126
Rank change year-on-year -1 +2  
Contract jobs requiring a Technical Support 8 5 17
As % of all contract IT jobs advertised in the East of England 0.35% 0.20% 0.56%
As % of the Job Titles category 0.37% 0.21% 0.58%
Number of daily rates quoted 3 4 7
Median daily rate £130 £120 £265
Median daily rate % change year-on-year +8.33% -54.71%  
UK excluding London median daily rate £180 £255 £263
% change year-on-year -29.41% -2.85%  
Number of hourly rates quoted 5 0 7
Median hourly rate £14.00 - £14.50
90% offered a hourly rate of more than £9.61 - £9.50
10% offered a hourly rate of more than £14.74 - £17.00
UK excluding London median hourly rate £13.25 £17.50 £14.25
% change year-on-year -24.28% +22.80%  

The next table is for comparison with the above and includes summary statistics for all job roles in contract job vacancies advertised in the East of England. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of contract jobs in our overall sample.

Contract IT Job Roles
East of England
Contract job vacancies with a job title containing a recognized job role 2158 2438 2915
As % of all contract IT job vacancies advertised in the East of England 93.83% 96.21% 95.39%
Number of daily rates quoted 1253 1391 1728
Median daily rate £425 £400 £375
Median daily rate % change year-on-year +6.25% +6.66%  
90% offered a daily rate of more than £225 £163 £200
10% offered a daily rate of more than £550 £545 £500
UK excluding London median daily rate £400 £400 £370
% change year-on-year - +8.10%  
Number of hourly rates quoted 170 193 261
Median hourly rate £17.50 £16.50 £16.75
Median hourly rate % change year-on-year +6.06% -1.49%  
90% offered a hourly rate of more than £11.02 £12.00 £10.55
10% offered a hourly rate of more than £45.00 £40.00 £40.00
UK excluding London median hourly rate £17.50 £17.48 £16.00
% change year-on-year +0.14% +9.21%  

Technical Support
Job Vacancy Trend in the East of England

The job posting trend of jobs advertised in the East of England that featured Technical Support in the job title.

Job vacancy trend for Technical Support in the East of England

Technical Support
Contractor Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Technical Support in the East of England.

Contractor daily rate trend for Technical Support in the East of England

Technical Support
Contractor Daily Rate Histogram in the East of England

The daily rate distribution of IT jobs citing Technical Support in the East of England over the 3 months to 24 June 2017.

Contractor daily rate histogram for Technical Support in the East of England

Technical Support
Contractor Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Technical Support in the East of England.

Contractor hourly rate trend for Technical Support in the East of England

Technical Support
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Technical Support within the East of England region over the 3 months to 24 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire +6 8 £130 +44.44% 1
Technical Support
England

Technical Support Skill Set
Top 30 Co-occurring IT Skills in the East of England

For the 6 months to 24 June 2017, Technical Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the East of England region featuring Technical Support in the job title.

1 14 (70.00%) Microsoft
2 12 (60.00%) Windows
3 11 (55.00%) Active Directory
4 10 (50.00%) LAN
5 7 (35.00%) SCCM
6 6 (30.00%) VMware Infrastructure
6 6 (30.00%) VMware
7 5 (25.00%) HP
7 5 (25.00%) Dell
7 5 (25.00%) WAN
8 4 (20.00%) SQL
8 4 (20.00%) Microsoft Office
8 4 (20.00%) ITIL
8 4 (20.00%) Windows 7
8 4 (20.00%) Software Deployment
8 4 (20.00%) Data Centre
8 4 (20.00%) Windows Server
9 3 (15.00%) Virtual Servers
9 3 (15.00%) Proactive Monitoring
9 3 (15.00%) Break/Fix
9 3 (15.00%) Unified Communications
9 3 (15.00%) Software Distribution
9 3 (15.00%) Security Cleared
9 3 (15.00%) Enterprise Storage
9 3 (15.00%) Microsoft Virtual Server
9 3 (15.00%) Java SE
9 3 (15.00%) IBM Notes
9 3 (15.00%) MS Exchange
9 3 (15.00%) SLA
9 3 (15.00%) A+ Certification

Technical Support Skill Set
Co-occurring IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (15.00%) IBM Notes
1 3 (15.00%) MS Exchange
Applications
1 4 (20.00%) Microsoft Office
Business Applications
1 1 (5.00%) Unit4 Business World
Communications & Networking
1 10 (50.00%) LAN
2 5 (25.00%) WAN
3 3 (15.00%) Unified Communications
4 2 (10.00%) HTTP
4 2 (10.00%) Internet
4 2 (10.00%) SAN
4 2 (10.00%) SMTP
5 1 (5.00%) DHCP
5 1 (5.00%) DNS
5 1 (5.00%) Firewall
5 1 (5.00%) VoIP
Database & Business Intelligence
1 1 (5.00%) SQL Server
1 1 (5.00%) SQL Server 2008
General
1 1 (5.00%) Finance
1 1 (5.00%) Front Office
1 1 (5.00%) Local Government
1 1 (5.00%) Telecoms
Libraries, Frameworks & Software Standards
1 3 (15.00%) Java SE
Miscellaneous
1 4 (20.00%) Data Centre
2 3 (15.00%) Enterprise Storage
2 3 (15.00%) Management Information System
3 2 (10.00%) Smartphone
4 1 (5.00%) Clustering
4 1 (5.00%) EMC VNX
Operating Systems
1 12 (60.00%) Windows
2 4 (20.00%) Windows 7
2 4 (20.00%) Windows Server
3 2 (10.00%) Windows 8
4 1 (5.00%) Windows Server 2012
Processes & Methodologies
1 4 (20.00%) ITIL
1 4 (20.00%) Software Deployment
2 3 (15.00%) Break/Fix
2 3 (15.00%) Disaster Recovery
2 3 (15.00%) Proactive Monitoring
2 3 (15.00%) Software Distribution
3 2 (10.00%) Asset Management
3 2 (10.00%) Mobile Device Management
3 2 (10.00%) People Management
3 2 (10.00%) Server Virtualisation
3 2 (10.00%) Service Delivery
3 2 (10.00%) Service Management
4 1 (5.00%) Business Continuity
4 1 (5.00%) Capacity Planning
4 1 (5.00%) Change Management
4 1 (5.00%) Customer Engagement
4 1 (5.00%) High Availability
4 1 (5.00%) Incident Management
4 1 (5.00%) Migration
4 1 (5.00%) Performance Monitoring
Programming Languages
1 4 (20.00%) SQL
Qualifications
1 3 (15.00%) A+ Certification
1 3 (15.00%) Security Cleared
2 1 (5.00%) Degree
2 1 (5.00%) MCITP
2 1 (5.00%) MCTS
2 1 (5.00%) Microsoft Certification
2 1 (5.00%) SC Cleared
Quality Assurance & Compliance
1 3 (15.00%) SLA
System Software
1 11 (55.00%) Active Directory
2 6 (30.00%) VMware Infrastructure
3 3 (15.00%) Microsoft App-V
3 3 (15.00%) Microsoft Virtual Server
3 3 (15.00%) Virtual Servers
4 2 (10.00%) Virtual Desktop
4 2 (10.00%) VMware ESXi
5 1 (5.00%) Hyper-V
5 1 (5.00%) vSphere
Systems Management
1 7 (35.00%) SCCM
2 1 (5.00%) vCenter Server
2 1 (5.00%) WSUS
Vendors
1 14 (70.00%) Microsoft
2 6 (30.00%) VMware
3 5 (25.00%) Dell
3 5 (25.00%) HP
4 3 (15.00%) Lotus
5 2 (10.00%) Cisco
6 1 (5.00%) EMC
6 1 (5.00%) Mitel
6 1 (5.00%) NetApp
6 1 (5.00%) Oracle
6 1 (5.00%) Siebel
6 1 (5.00%) Veeam
Dunstable, Bedfordshire
HAYS INFORMATION TECHNOLOGY
Rate: £300.00 - £350.00 per day
Posted: 2 days ago