Customer Experience Contracts in Hounslow

Customer Experience (CX)
West London > Hounslow

The table below provides summary statistics for contract job vacancies advertised in Hounslow requiring Customer Experience skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited Customer Experience over the 6 months leading up to 1 May 2025, comparing them to the same period in the previous two years.

6 months to
1 May 2025
Same period 2024 Same period 2023
Rank 14 25 24
Rank change year-on-year +11 -1 +7
Contract jobs citing Customer Experience 4 3 5
As % of all contract jobs advertised in Hounslow 5.88% 2.34% 3.09%
As % of the Processes & Methodologies category 6.25% 2.44% 3.21%
Number of daily rates quoted 0 0 1
10th Percentile - - -
25th Percentile - - £509
Median daily rate (50th Percentile) - - £518
Median % change year-on-year - - -1.43%
75th Percentile - - £526
90th Percentile - - -
West London median daily rate £600 £200 £575
% change year-on-year +200.00% -65.22% +15.00%
Number of hourly rates quoted 0 0 1
10th Percentile - - -
25th Percentile - - £18.00
Median hourly rate - - £19.00
75th Percentile - - £20.00
90th Percentile - - -
West London median hourly rate £21.63 - £40.75

All Process and Methodology Skills
Hounslow

Customer Experience falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in Hounslow.

Contract vacancies with a requirement for process or methodology skills 64 123 156
As % of all contract IT jobs advertised in Hounslow 94.12% 96.09% 96.30%
Number of daily rates quoted 37 84 65
10th Percentile £253 £179 £350
25th Percentile £375 £270 £430
Median daily rate (50th Percentile) £400 £411 £525
Median % change year-on-year -2.74% -21.67% +2.44%
75th Percentile £450 £546 £596
90th Percentile £547 £593 £670
West London median daily rate £400 £475 £550
% change year-on-year -15.79% -13.64% +7.84%
Number of hourly rates quoted 4 4 41
10th Percentile £20.94 £52.38 £35.50
25th Percentile £25.16 £54.06 £56.25
Median hourly rate £41.00 £60.00 £65.00
Median % change year-on-year -31.67% -7.69% +202.33%
75th Percentile £54.75 £65.50 £75.00
90th Percentile £59.70 £66.40 £85.00
West London median hourly rate £22.27 £30.16 £64.00
% change year-on-year -26.16% -52.88% +176.58%

Customer Experience
Job Vacancy Trend in Hounslow

Job postings citing Customer Experience as a proportion of all IT jobs advertised in Hounslow.

Job vacancy trend for Customer Experience in Hounslow

Customer Experience
Contractor Daily Rate Trend in Hounslow

3-month moving average daily rate quoted in jobs citing Customer Experience in Hounslow.

Daily rate trend for Customer Experience in Hounslow

Customer Experience
Contractor Hourly Rate Trend in Hounslow

3-month moving average hourly rates quoted in jobs citing Customer Experience in Hounslow.

Hourly rate trend for Customer Experience in Hounslow

Customer Experience
Contract Job Locations in Hounslow

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer Experience within the Hounslow region over the 6 months to 1 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Osterley +18 4 - -
Customer Experience
West London

Customer Experience
Co-occurring Skills and Capabilities in Hounslow by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (75.00%) Confluence
Applications
1 1 (25.00%) Chatbot
Development Applications
1 3 (75.00%) JIRA
General
1 3 (75.00%) Social Skills
Job Titles
1 3 (75.00%) Project Manager
2 2 (50.00%) E-Commerce Manager
2 2 (50.00%) E-Commerce Project Manager
3 1 (25.00%) Developer
3 1 (25.00%) Java Developer
3 1 (25.00%) Senior
3 1 (25.00%) Senior Developer
3 1 (25.00%) Senior Java Developer
3 1 (25.00%) Technical Manager
3 1 (25.00%) Technical Project Manager
Libraries, Frameworks & Software Standards
1 1 (25.00%) Hystrix
1 1 (25.00%) Kafka
1 1 (25.00%) OpenAPI
1 1 (25.00%) REST
1 1 (25.00%) Swagger
1 1 (25.00%) Web Services
Miscellaneous
1 1 (25.00%) Distributed Systems
Processes & Methodologies
1 4 (100.00%) Agile
2 3 (75.00%) Continuous Improvement
2 3 (75.00%) Programme Management
2 3 (75.00%) Project Delivery
2 3 (75.00%) Project Management
2 3 (75.00%) Project Planning
2 3 (75.00%) Strategic Thinking
3 2 (50.00%) E-Commerce
4 1 (25.00%) Conversational UI
4 1 (25.00%) DevOps
4 1 (25.00%) Microservices
4 1 (25.00%) Pair Programming
4 1 (25.00%) Performance Tuning
4 1 (25.00%) Root Cause Analysis
4 1 (25.00%) Scrum
4 1 (25.00%) TDD
Programming Languages
1 1 (25.00%) Java
System Software
1 1 (25.00%) Docker
Systems Management
1 1 (25.00%) Kubernetes
Vendors
1 1 (25.00%) Salesforce