Customer Service Contracts in Ipswich

Customer Service
Suffolk > Ipswich

The table below provides summary statistics for contract job vacancies advertised in Ipswich requiring Customer Service skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited Customer Service over the 6 months leading up to 1 May 2025, comparing them to the same period in the previous two years.

6 months to
1 May 2025
Same period 2024 Same period 2023
Rank 12 - 20
Rank change year-on-year - - -5
Contract jobs citing Customer Service 1 0 4
As % of all contract jobs advertised in Ipswich 2.86% - 3.42%
As % of the Processes & Methodologies category 4.55% - 3.74%
Number of daily rates quoted 1 0 3
10th Percentile - - £241
25th Percentile - - £392
Median daily rate (50th Percentile) £170 - £642
Median % change year-on-year - - +254.21%
75th Percentile - - -
90th Percentile - - -
Suffolk median daily rate £215 £210 £642
% change year-on-year +2.38% -67.29% +217.04%
Number of hourly rates quoted 0 0 1
10th Percentile - - -
25th Percentile - - £15.75
Median hourly rate - - £16.00
75th Percentile - - £16.25
90th Percentile - - -
Suffolk median hourly rate - - £16.00

All Process and Methodology Skills
Ipswich

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in Ipswich.

Contract vacancies with a requirement for process or methodology skills 22 32 107
As % of all contract IT jobs advertised in Ipswich 62.86% 84.21% 91.45%
Number of daily rates quoted 13 21 95
10th Percentile £156 £105 £400
25th Percentile £200 £185 £516
Median daily rate (50th Percentile) £425 £475 £700
Median % change year-on-year -10.53% -32.14% +43.59%
75th Percentile £519 £488 -
90th Percentile £600 £575 £745
Suffolk median daily rate £250 £465 £650
% change year-on-year -46.24% -28.46% +33.68%
Number of hourly rates quoted 3 2 2
10th Percentile - £19.38 £16.23
25th Percentile - £22.94 £16.95
Median hourly rate £70.00 £29.25 £18.28
Median % change year-on-year +139.32% +60.01% -26.88%
75th Percentile - £35.94 £19.48
90th Percentile - £39.73 £20.13
Suffolk median hourly rate £70.00 £29.25 £15.50
% change year-on-year +139.32% +88.71% -3.13%

Customer Service
Job Vacancy Trend in Ipswich

Job postings citing Customer Service as a proportion of all IT jobs advertised in Ipswich.

Job vacancy trend for Customer Service in Ipswich

Customer Service
Contractor Daily Rate Trend in Ipswich

3-month moving average daily rate quoted in jobs citing Customer Service in Ipswich.

Daily rate trend for Customer Service in Ipswich

Customer Service
Contractor Hourly Rate Trend in Ipswich

3-month moving average hourly rates quoted in jobs citing Customer Service in Ipswich.

Hourly rate trend for Customer Service in Ipswich

Customer Service
Co-occurring Skills and Capabilities in Ipswich by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 1 (100.00%) Microsoft 365
Communications & Networking
1 1 (100.00%) VLAN
General
1 1 (100.00%) Social Skills
Job Titles
1 1 (100.00%) 1st Line Support
Operating Systems
1 1 (100.00%) Windows
Qualifications
1 1 (100.00%) DBS Check
System Software
1 1 (100.00%) Active Directory
Vendors
1 1 (100.00%) ZyXEL