1st Line Service Desk Analyst Contract Job Trends in Kent

First Line Service Desk Analyst
South East > Kent

The median First Line Service Desk Analyst daily rate in Kent is £200, according to job vacancies posted in the 6 months leading up to 2 February 2026.

The table below compares current contractor rates and summary statistics with the previous two years.

6 months to
2 Feb 2026
Same period 2025 Same period 2024
Rank 27 - -
Rank change year-on-year - - -
Contract jobs requiring a 1st Line Service Desk Analyst 1 0 0
As % of all contract jobs in Kent 0.58% - -
As % of the Job Titles category 0.71% - -
Number of daily rates quoted 1 0 0
Median daily rate (50th Percentile) £200 - -
South East median daily rate £193 £210 £165
% change year-on-year -8.33% +27.27% -

All Contract IT Job Roles
Kent

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in Kent. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in Kent with a recognized job title 141 120 204
% of contract IT jobs with a recognized job title 81.98% 93.75% 96.23%
Number of daily rates quoted 103 59 146
10th Percentile £157 £178 £183
25th Percentile £304 £224 £205
Median daily rate (50th Percentile) £443 £513 £378
Median % change year-on-year -13.66% +35.58% +8.00%
75th Percentile £572 £623 £533
90th Percentile £638 £688 £588
South East median daily rate £500 £500 £500
Number of hourly rates quoted 10 8 18
10th Percentile £13.65 £18.60 £11.39
25th Percentile £15.41 £33.30 £13.07
Median hourly rate £20.40 £45.43 £23.00
Median % change year-on-year -55.09% +97.50% -51.58%
75th Percentile £25.62 £59.91 £44.84
90th Percentile £67.47 £70.94 £55.08
South East median hourly rate £25.15 £42.50 £45.21
% change year-on-year -40.82% -5.99% +0.47%

1st Line Service Desk Analyst
Job Vacancy Trend in Kent

Historical trend showing the proportion of contract IT job postings featuring '1st Line Service Desk Analyst' in the job title relative to all contract IT jobs advertised in Kent.

1st Line Service Desk Analyst job vacancy trend in Kent

1st Line Service Desk Analyst
Daily Rate Trend in Kent

Contractor daily rate distribution trend for 1st Line Service Desk Analyst job vacancies in Kent.

Contractor daily rate distribution trend for 1st Line Service Desk Analyst job vacancies in Kent

1st Line Service Desk Analyst
Hourly Rate Trend in Kent

Contractor hourly rate distribution trend for 1st Line Service Desk Analyst job vacancies in Kent.

Contractor hourly rate distribution trend for 1st Line Service Desk Analyst job vacancies in Kent

1st Line Service Desk Analyst
Contract Job Locations in Kent

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 1st Line Service Desk Analyst within the Kent region over the 6 months to 2 February 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Dartford - 1 £200 -
1st Line Service Desk Analyst
South East

1st Line Service Desk Analyst Skill Set
Top 8 Co-Occurring Skills & Capabilities in Kent

For the 6 months to 2 February 2026, 1st Line Service Desk Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract job ads across the Kent region featuring 1st Line Service Desk Analyst in the job title.

1 1 (100.00%) Active Directory
1 1 (100.00%) Customer Service
1 1 (100.00%) Data Protection
1 1 (100.00%) ITIL
1 1 (100.00%) Microsoft
1 1 (100.00%) Microsoft 365
1 1 (100.00%) Problem-Solving
1 1 (100.00%) Windows

1st Line Service Desk Analyst Skill Set
Co-Occurring Skills & Capabilities in Kent by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Cloud Services
1 1 (100.00%) Microsoft 365
General
1 1 (100.00%) Legal
1 1 (100.00%) Social Skills
Operating Systems
1 1 (100.00%) Windows
Processes & Methodologies
1 1 (100.00%) Customer Service
1 1 (100.00%) Data Protection
1 1 (100.00%) ITIL
1 1 (100.00%) Problem-Solving
System Software
1 1 (100.00%) Active Directory
Vendors
1 1 (100.00%) Microsoft