Period
to 23 November 2017

The median contractor rate for a 2nd Line Support Engineer was £165 per day in advertised job vacancies in Kent during the 6 months to 23 November 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Second Line Support Engineer
South East > Kent
6 months to
23 Nov 2017
Same period 2016 Same period 2015
Rank 60 52 56
Rank change year-on-year -8 +4 +6
Contract jobs requiring a 2nd Line Support Engineer 4 2 5
As % of all contract IT jobs advertised in Kent 0.75% 0.41% 0.89%
As % of the Job Titles category 0.78% 0.42% 0.93%
Number of daily rates quoted 4 1 0
Kent median daily rate £165 £195 -
Median daily rate % change year-on-year -15.38% - -
South East median daily rate £140 £155 £173
% change year-on-year -9.68% -10.14% -
Number of hourly rates quoted 0 0 4
Kent median hourly rate - - £17.00
South East median hourly rate £16.63 £18.50 £16.50
% change year-on-year -10.14% +12.12% -2.94%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in Kent. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
Kent
Contract vacancies in Kent with a recognized job title 510 476 535
% of contract IT jobs with a recognized job title 95.51% 97.54% 95.71%
Number of daily rates quoted 393 327 337
Kent median daily rate £350 £350 £338
Median daily rate % change year-on-year - +3.70% -3.57%
10th Percentile £153 £170 £200
90th Percentile £613 £543 £475
South East median daily rate £415 £400 £388
% change year-on-year +3.75% +3.23% +6.90%
Number of hourly rates quoted 13 21 37
Kent median hourly rate £25.69 £16.50 £17.00
Median hourly rate % change year-on-year +55.70% -2.94% -26.88%
10th Percentile £12.80 £11.00 £9.00
90th Percentile £143.43 £57.50 £39.16
South East median hourly rate £18.00 £19.63 £18.50
% change year-on-year -8.28% +6.08% +15.63%

2nd Line Support Engineer
Job Vacancy Trend in Kent

Job postings that featured 2nd Line Support Engineer in the job title as a percentage of all IT jobs advertised in Kent.

Job vacancy trend for 2nd Line Support Engineer in Kent

2nd Line Support Engineer
Contractor Daily Rate Trend in Kent

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing 2nd Line Support Engineer in Kent.

Contractor daily rate trend for 2nd Line Support Engineer in Kent

2nd Line Support Engineer
Contractor Hourly Rate Trend in Kent

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing 2nd Line Support Engineer in Kent.

Contractor hourly rate trend for 2nd Line Support Engineer in Kent

2nd Line Support Engineer Skill Set
Top 30 Co-occurring IT Skills in Kent

For the 6 months to 23 November 2017, 2nd Line Support Engineer contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Kent region featuring 2nd Line Support Engineer in the job title.

1 4 (100.00%) Windows
1 4 (100.00%) Active Directory
1 4 (100.00%) Windows 7
2 3 (75.00%) Cisco
3 2 (50.00%) Microsoft
3 2 (50.00%) CCNA
3 2 (50.00%) DNS
3 2 (50.00%) SLA
3 2 (50.00%) HP
3 2 (50.00%) Cisco Certification
3 2 (50.00%) PRINCE
3 2 (50.00%) MS Exchange
3 2 (50.00%) DHCP
3 2 (50.00%) IIS
3 2 (50.00%) Microsoft Office
3 2 (50.00%) ITIL
3 2 (50.00%) PRINCE2
3 2 (50.00%) Exchange Server 2007
3 2 (50.00%) Exchange Server 2010
3 2 (50.00%) Driving Licence
3 2 (50.00%) Windows 10
3 2 (50.00%) Remote Desktop
4 1 (25.00%) Office 365
4 1 (25.00%) Windows Server 2012
4 1 (25.00%) Windows Server 2008
4 1 (25.00%) Veeam
4 1 (25.00%) Asset Management
4 1 (25.00%) Advertising
4 1 (25.00%) VMware
4 1 (25.00%) TCP/IP

2nd Line Support Engineer Skill Set
Co-occurring IT Skills in Kent by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (50.00%) Exchange Server 2007
1 2 (50.00%) Exchange Server 2010
1 2 (50.00%) IIS
1 2 (50.00%) MS Exchange
Applications
1 2 (50.00%) Microsoft Office
Cloud Services
1 1 (25.00%) Office 365
Communications & Networking
1 2 (50.00%) DHCP
1 2 (50.00%) DNS
1 2 (50.00%) Remote Desktop
2 1 (25.00%) TCP/IP
General
1 1 (25.00%) Advertising
Miscellaneous
1 2 (50.00%) Driving Licence
Operating Systems
1 4 (100.00%) Windows
1 4 (100.00%) Windows 7
2 2 (50.00%) Windows 10
3 1 (25.00%) Windows Server 2008
3 1 (25.00%) Windows Server 2012
Processes & Methodologies
1 2 (50.00%) ITIL
1 2 (50.00%) PRINCE
1 2 (50.00%) PRINCE2
2 1 (25.00%) Asset Management
Qualifications
1 2 (50.00%) CCNA
1 2 (50.00%) Cisco Certification
Quality Assurance & Compliance
1 2 (50.00%) SLA
System Software
1 4 (100.00%) Active Directory
Vendors
1 3 (75.00%) Cisco
2 2 (50.00%) HP
2 2 (50.00%) Microsoft
3 1 (25.00%) Veeam
3 1 (25.00%) VMware