Period
to 23 July 2017

The median annual salary for a 2nd Line Support Engineer was £25,000 in advertised job vacancies in Kent during the 6 months to 23 July 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Second Line Support Engineer
South East > Kent
6 months to
23 Jul 2017
Same period 2016 Same period 2015
Rank 105 136 103
Rank change year-on-year +31 -33 +41
Permanent jobs requiring a 2nd Line Support Engineer 11 7 44
As % of all permanent IT jobs advertised in Kent 0.78% 0.34% 2.15%
As % of the Job Titles category 0.79% 0.34% 2.22%
Number of salaries quoted 11 7 37
Kent median annual salary £25,000 £26,000 £30,000
Median salary % change year-on-year -3.85% -13.33% -7.69%
10th Percentile £18,500 £23,350 £24,150
90th Percentile £27,625 £33,150 £32,500
South East median annual salary £26,500 £26,500 £26,000
% change year-on-year - +1.92% +4.00%

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Kent. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Kent
Permanent job vacancies with a job title containing a recognized job role 1386 2045 1980
As % of all permanent IT job vacancies advertised in Kent 98.02% 98.27% 96.77%
Number of salaries quoted 1178 1789 1765
Kent median annual salary £37,500 £40,000 £38,500
Median salary % change year-on-year -6.25% +3.90% -3.75%
10th Percentile £23,750 £22,750 £22,500
90th Percentile £58,750 £60,450 £58,750
South East median annual salary £45,000 £45,000 £44,000
% change year-on-year - +2.27% +3.53%

2nd Line Support Engineer
Job Vacancy Trend in Kent

Job postings that featured 2nd Line Support Engineer in the job title as a percentage of all IT jobs advertised in Kent.

Job vacancy trend for 2nd Line Support Engineer in Kent

2nd Line Support Engineer
Salary Trend in Kent

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer in Kent.

Salary trend for 2nd Line Support Engineer in Kent

2nd Line Support Engineer
Salary Histogram in Kent

The salary distribution of IT jobs citing 2nd Line Support Engineer in Kent over the 6 months to 23 July 2017.

Salary histogram for 2nd Line Support Engineer in Kent

2nd Line Support Engineer
Job Locations in Kent

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support Engineer within the Kent region over the 6 months to 23 July 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Dover - 3 £25,000 -
West Malling - 3 £19,000 -
Dartford +2 2 £27,000 -8.47% 1
Sittingbourne - 1 £27,250 -
2nd Line Support Engineer
South East

2nd Line Support Engineer Skill Set
Top 30 Co-occurring IT Skills in Kent

For the 6 months to 23 July 2017, 2nd Line Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Kent region featuring 2nd Line Support Engineer in the job title.

1 6 (54.55%) Analytical Skills
1 6 (54.55%) MS Exchange
1 6 (54.55%) Active Directory
2 5 (45.45%) Microsoft Certification
2 5 (45.45%) MCSE
2 5 (45.45%) MCP
2 5 (45.45%) Time Management
2 5 (45.45%) Driving Licence
3 3 (27.27%) Finance
3 3 (27.27%) Microsoft
3 3 (27.27%) Windows
4 2 (18.18%) Windows Server
4 2 (18.18%) ITIL
4 2 (18.18%) Cisco
5 1 (9.09%) Citrix
5 1 (9.09%) Windows Server 2003
5 1 (9.09%) Blackberry
5 1 (9.09%) Blackberry Enterprise Server
5 1 (9.09%) Microsoft Office
5 1 (9.09%) COM
5 1 (9.09%) Windows XP
5 1 (9.09%) LAN
5 1 (9.09%) SLA
5 1 (9.09%) VMware
5 1 (9.09%) VMware Infrastructure
5 1 (9.09%) Windows Server 2008
5 1 (9.09%) Exchange Server 2007
5 1 (9.09%) SCCM
5 1 (9.09%) Patch Management
5 1 (9.09%) XenApp

2nd Line Support Engineer Skill Set
Co-occurring IT Skills in Kent by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (54.55%) MS Exchange
2 1 (9.09%) Blackberry Enterprise Server
2 1 (9.09%) Exchange Server 2007
Applications
1 1 (9.09%) Microsoft Office
Cloud Services
1 1 (9.09%) Office 365
Communications & Networking
1 1 (9.09%) LAN
General
1 3 (27.27%) Finance
Libraries, Frameworks & Software Standards
1 1 (9.09%) COM
Miscellaneous
1 6 (54.55%) Analytical Skills
2 5 (45.45%) Driving Licence
3 1 (9.09%) Blackberry
Operating Systems
1 3 (27.27%) Windows
2 2 (18.18%) Windows Server
3 1 (9.09%) Windows 7
3 1 (9.09%) Windows Server 2003
3 1 (9.09%) Windows Server 2008
3 1 (9.09%) Windows XP
Processes & Methodologies
1 5 (45.45%) Time Management
2 2 (18.18%) ITIL
3 1 (9.09%) Patch Management
Qualifications
1 5 (45.45%) MCP
1 5 (45.45%) MCSE
1 5 (45.45%) Microsoft Certification
Quality Assurance & Compliance
1 1 (9.09%) SLA
System Software
1 6 (54.55%) Active Directory
2 1 (9.09%) VMware Infrastructure
2 1 (9.09%) XenApp
Systems Management
1 1 (9.09%) SCCM
Vendors
1 3 (27.27%) Microsoft
2 2 (18.18%) Cisco
3 1 (9.09%) Citrix
3 1 (9.09%) VMware
Ashford, Kent
1st Choice Computer Appointments Ltd
Salary: From £18,000 to £25,000 per annum
Posted: 4 days ago
Dartford, Kent
1st Choice Computer Appointments Ltd
Salary: From £25,000 to £27,000 per annum
Posted: 6 days ago