2nd Line Support Engineer Contracts in the South East

Second Line Support Engineer
England > South East

The median Second Line Support Engineer daily rate in the South East is £194 according to job vacancies posted during the 6 months to 23 April 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
23 Apr 2024
Same period 2023 Same period 2022
Rank 180 174 208
Rank change year-on-year -6 +34 -15
Contract jobs requiring a 2nd Line Support Engineer 24 49 50
As % of all contract jobs advertised in the South East 0.43% 0.83% 0.64%
As % of the Job Titles category 0.47% 0.89% 0.67%
Number of daily rates quoted 12 35 34
10th Percentile - £185 £170
25th Percentile £163 £200 £185
Median daily rate (50th Percentile) £194 £225 £195
Median % change year-on-year -13.89% +15.38% +11.43%
75th Percentile £230 £288 £250
90th Percentile £238 £375 £258
England median daily rate £200 £225 £191
% change year-on-year -11.11% +17.65% +9.29%
Number of hourly rates quoted 1 2 4
10th Percentile - £20.70 £12.11
25th Percentile - £21.75 £12.43
Median hourly rate £20.00 £24.50 £15.46
Median % change year-on-year -18.37% +58.50% -26.57%
75th Percentile - £28.25 £18.79
90th Percentile - £29.90 £20.87
England median hourly rate £18.33 £20.00 £17.28
% change year-on-year -8.38% +15.77% +7.97%

All Contract IT Job Vacancies
South East

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the South East. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the South East with a recognized job title 5,161 5,536 7,502
% of contract IT jobs with a recognized job title 92.56% 94.33% 95.81%
Number of daily rates quoted 3,107 3,852 5,076
10th Percentile £213 £225 £200
25th Percentile £390 £400 £375
Median daily rate (50th Percentile) £500 £500 £488
Median % change year-on-year - +2.56% +8.33%
75th Percentile £614 £603 £588
90th Percentile £688 £700 £669
England median daily rate £525 £550 £525
% change year-on-year -4.55% +4.76% +10.53%
Number of hourly rates quoted 477 243 339
10th Percentile £12.78 £18.08 £12.24
25th Percentile £18.32 £22.16 £16.18
Median hourly rate £47.50 £48.08 £21.00
Median % change year-on-year -1.21% +128.95% -13.40%
75th Percentile £62.50 £65.30 £43.85
90th Percentile £76.86 £75.00 £60.30
England median hourly rate £35.00 £45.00 £22.50
% change year-on-year -22.22% +100.00% +0.36%

2nd Line Support Engineer
Job Vacancy Trend in the South East

Job postings that featured 2nd Line Support Engineer in the job title as a proportion of all IT jobs advertised in the South East.

Job vacancy trend for 2nd Line Support Engineer in the South East

2nd Line Support Engineer
Contractor Daily Rate Trend in the South East

3-month moving average daily rate quoted in jobs citing 2nd Line Support Engineer in the South East.

Daily rate trend for 2nd Line Support Engineer in the South East

2nd Line Support Engineer
Daily Rate Histogram in the South East

Daily rate distribution for jobs citing 2nd Line Support Engineer in the South East over the 6 months to 23 April 2024.

Daily rate histogram for 2nd Line Support Engineer in the South East

2nd Line Support Engineer
Contractor Hourly Rate Trend in the South East

3-month moving average hourly rates quoted in jobs citing 2nd Line Support Engineer in the South East.

Hourly rate trend for 2nd Line Support Engineer in the South East

2nd Line Support Engineer
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Support Engineer within the South East region over the 6 months to 23 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Hampshire -4 8 £219 +7.93% 9
Thames Valley -5 8 £195 -35.00% 6
Buckinghamshire +28 6 £215 -4.44% 3
Kent +8 5 £175 -30.00% 1
West Sussex - 2 £225 - 2
Surrey +2 1 £200 -26.94% 3
Berkshire -21 1 - - 1
Oxfordshire - 1 £140 - 2
2nd Line Support Engineer
England

2nd Line Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in the South East

For the 6 months to 23 April 2024, 2nd Line Support Engineer contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the South East region featuring 2nd Line Support Engineer in the job title.

1 14 (58.33%) Windows
2 8 (33.33%) Microsoft 365
3 7 (29.17%) ServiceNow
3 7 (29.17%) Security Cleared
4 6 (25.00%) Telecoms
4 6 (25.00%) Remedy
4 6 (25.00%) Business Intelligence
4 6 (25.00%) Windows 10
5 5 (20.83%) Public Sector
5 5 (20.83%) Active Directory
5 5 (20.83%) HP
6 4 (16.67%) SAP
6 4 (16.67%) ITIL
6 4 (16.67%) Microsoft
6 4 (16.67%) Electronics
6 4 (16.67%) Finance
6 4 (16.67%) Manufacturing
6 4 (16.67%) Programme Management
6 4 (16.67%) Marketing
6 4 (16.67%) Digital Marketing
6 4 (16.67%) SCCM
6 4 (16.67%) SC Cleared
6 4 (16.67%) Social Skills
7 3 (12.50%) Legacy Systems
7 3 (12.50%) Customer Service
7 3 (12.50%) Customer Requirements
7 3 (12.50%) Dynamics 365
7 3 (12.50%) Microsoft Intune
7 3 (12.50%) Smartphone
7 3 (12.50%) NHS

2nd Line Support Engineer Skill Set
Co-occurring Skills and Capabilities in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (8.33%) Exchange Server 2007
1 2 (8.33%) Exchange Server 2013
1 2 (8.33%) Microsoft Exchange
Cloud Services
1 8 (33.33%) Microsoft 365
2 3 (12.50%) Dynamics 365
3 2 (8.33%) Power Platform
4 1 (4.17%) Azure
4 1 (4.17%) Entra ID
Communications & Networking
1 3 (12.50%) DNS
2 2 (8.33%) Cisco IOS
2 2 (8.33%) TCP/IP
3 1 (4.17%) SD-WAN
3 1 (4.17%) WAN
Database & Business Intelligence
1 2 (8.33%) Power BI
Development Applications
1 1 (4.17%) Hudson
General
1 6 (25.00%) Telecoms
2 5 (20.83%) Public Sector
3 4 (16.67%) Electronics
3 4 (16.67%) Finance
3 4 (16.67%) Manufacturing
3 4 (16.67%) Marketing
3 4 (16.67%) Social Skills
4 1 (4.17%) Documentation Skills
4 1 (4.17%) Organisational Skills
4 1 (4.17%) Presentation Skills
Miscellaneous
1 3 (12.50%) Legacy Systems
1 3 (12.50%) NHS
1 3 (12.50%) Smartphone
2 2 (8.33%) Blackberry
2 2 (8.33%) CMDB
2 2 (8.33%) Self-Motivation
2 2 (8.33%) Video Conferencing
3 1 (4.17%) Driving Licence
Operating Systems
1 14 (58.33%) Windows
2 6 (25.00%) Windows 10
3 2 (8.33%) Mac OS X
3 2 (8.33%) Windows 7
4 1 (4.17%) Android
4 1 (4.17%) Linux
4 1 (4.17%) Windows Server
Processes & Methodologies
1 6 (25.00%) Business Intelligence
2 4 (16.67%) Digital Marketing
2 4 (16.67%) ITIL
2 4 (16.67%) Programme Management
3 3 (12.50%) Customer Requirements
3 3 (12.50%) Customer Service
4 2 (8.33%) Break/Fix
4 2 (8.33%) ERP
4 2 (8.33%) ITSM
4 2 (8.33%) Roadmaps
4 2 (8.33%) Technology Roadmap
5 1 (4.17%) Asset Management
5 1 (4.17%) Cybersecurity
5 1 (4.17%) IT Asset Management
5 1 (4.17%) Migration
5 1 (4.17%) Network Monitoring
5 1 (4.17%) Proactive Monitoring
5 1 (4.17%) Problem-Solving
5 1 (4.17%) Service Delivery
5 1 (4.17%) Service Management
Qualifications
1 7 (29.17%) Security Cleared
2 4 (16.67%) SC Cleared
Quality Assurance & Compliance
1 1 (4.17%) ISO 9000
1 1 (4.17%) SLA
System Software
1 5 (20.83%) Active Directory
2 1 (4.17%) Virtual Desktop
Systems Management
1 4 (16.67%) SCCM
2 3 (12.50%) Microsoft Intune
3 2 (8.33%) AirWatch
Vendors
1 7 (29.17%) ServiceNow
2 6 (25.00%) Remedy
3 5 (20.83%) HP
4 4 (16.67%) Microsoft
4 4 (16.67%) SAP
5 3 (12.50%) Cisco
6 2 (8.33%) Apple
6 2 (8.33%) Mitel
7 1 (4.17%) Citrix
7 1 (4.17%) Dell
7 1 (4.17%) Freshdesk
7 1 (4.17%) Fujitsu
7 1 (4.17%) Wyse