The median contractor rate for a 2nd Line Support Engineer was £150 per day in advertised job vacancies in the South East during the 3 months to 23 March 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

3 months to
23 Mar 2017
Same period 2016 Same period 2015
Second Line Support Engineer
England / South East
Rank 206 220 222
Rank change year-on-year +14 +2  
Contract jobs requiring a 2nd Line Support Engineer 39 42 45
As % of all contract IT jobs advertised in the South East 0.50% 0.46% 0.46%
As % of the Job Titles category 0.54% 0.48% 0.49%
Number of daily rates quoted 18 25 16
Median daily rate £150 £175 £161
Median daily rate % change year-on-year -14.28% +8.52%  
90% offered a daily rate of more than £123 £141 £135
10% offered a daily rate of more than £160 £355 £225
UK excluding London median daily rate £150 £173 £155
% change year-on-year -13.04% +11.29%  
Number of hourly rates quoted 11 7 7
Median hourly rate £15.00 £16.00 £16.00
Median hourly rate % change year-on-year -6.25% -  
90% offered a hourly rate of more than £12.00 £14.50 £12.50
10% offered a hourly rate of more than £19.50 £74.20 £21.00
UK excluding London median hourly rate £14.88 £15.00 £14.85
% change year-on-year -0.83% +1.01%  

The next table is for comparison with the above and includes summary statistics for all job roles in contract job vacancies advertised in the South East. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of contract jobs in our overall sample.

Contract IT Job Roles
South East
Contract job vacancies with a job title containing a recognized job role 7288 8686 9157
As % of all contract IT job vacancies advertised in the South East 94.05% 94.92% 94.29%
Number of daily rates quoted 4122 5321 4899
Median daily rate £400 £388 £375
Median daily rate % change year-on-year +3.22% +3.33%  
90% offered a daily rate of more than £237 £225 £225
10% offered a daily rate of more than £550 £525 £525
UK excluding London median daily rate £400 £388 £375
% change year-on-year +3.22% +3.33%  
Number of hourly rates quoted 376 373 440
Median hourly rate £17.50 £20.00 £18.50
Median hourly rate % change year-on-year -12.50% +8.10%  
90% offered a hourly rate of more than £11.50 £11.50 £11.75
10% offered a hourly rate of more than £43.05 £50.00 £45.00
UK excluding London median hourly rate £17.50 £20.00 £17.00
% change year-on-year -12.50% +17.64%  

2nd Line Support Engineer
Job Vacancy Trend in the South East

The job posting trend of jobs advertised in the South East that featured 2nd Line Support Engineer in the job title.

Job vacancy trend for 2nd Line Support Engineer in the South East

2nd Line Support Engineer
Contractor Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing 2nd Line Support Engineer in the South East.

Contractor daily rate trend for 2nd Line Support Engineer in the South East

2nd Line Support Engineer
Contractor Daily Rate Histogram in the South East

The daily rate distribution of IT jobs citing 2nd Line Support Engineer in the South East over the 3 months to 23 March 2017.

Contractor daily rate histogram for 2nd Line Support Engineer in the South East

2nd Line Support Engineer
Contractor Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support Engineer in the South East.

Contractor hourly rate trend for 2nd Line Support Engineer in the South East

2nd Line Support Engineer
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Support Engineer within the South East region over the 3 months to 23 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey +30 18 £150 -7.69% 1
Hampshire +13 10 £134 - 1
Buckinghamshire -7 4 - - 3
Oxfordshire -17 4 £150 - 2
Kent +14 2 £105 -37.31%
East Sussex - 2 £150 -
Berkshire +9 1 £128 -63.82% 2
2nd Line Support Engineer
England

2nd Line Support Engineer Skill Set
Top 30 Related IT Skills in the South East

For the 6 months to 23 March 2017, 2nd Line Support Engineer contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South East region featuring 2nd Line Support Engineer in the job title.

1 52 (83.87%) Windows
2 38 (61.29%) Active Directory
3 30 (48.39%) Windows 7
4 26 (41.94%) MS Office
5 21 (33.87%) Microsoft
6 17 (27.42%) Windows Server
7 16 (25.81%) TCP/IP
8 13 (20.97%) Office 365
8 13 (20.97%) Windows 10
9 11 (17.74%) HP
9 11 (17.74%) ITIL
10 9 (14.52%) WAN
11 8 (12.90%) VPN
11 8 (12.90%) Apple
11 8 (12.90%) LAN
11 8 (12.90%) Smartphone
12 7 (11.29%) SLA
12 7 (11.29%) Firewall
13 6 (9.68%) Dell
13 6 (9.68%) MS Exchange
13 6 (9.68%) Incident Management
13 6 (9.68%) Windows Server 2008
14 5 (8.06%) Analytical Skills
14 5 (8.06%) Windows 8
14 5 (8.06%) Windows Server 2012
14 5 (8.06%) Android
14 5 (8.06%) SCCM
14 5 (8.06%) MS Excel
14 5 (8.06%) Microsoft Certification
14 5 (8.06%) VMware

2nd Line Support Engineer Skill Set
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (9.68%) MS Exchange
2 3 (4.84%) Exchange Server 2010
3 2 (3.23%) CMS
4 1 (1.61%) Drupal
4 1 (1.61%) Exchange Server 2003
4 1 (1.61%) WordPress
Applications
1 26 (41.94%) MS Office
2 5 (8.06%) MS Excel
Cloud Services
1 13 (20.97%) Office 365
2 4 (6.45%) Microsoft Azure
3 1 (1.61%) Amazon AWS
Communications & Networking
1 16 (25.81%) TCP/IP
2 9 (14.52%) WAN
3 8 (12.90%) LAN
3 8 (12.90%) VPN
4 7 (11.29%) Firewall
5 5 (8.06%) Wireless
6 3 (4.84%) DHCP
6 3 (4.84%) DNS
7 2 (3.23%) 3G
7 2 (3.23%) Cisco ASA
7 2 (3.23%) VLAN
8 1 (1.61%) Ethernet
8 1 (1.61%) Internet
8 1 (1.61%) Remote Desktop
8 1 (1.61%) SMS
Database & Business Intelligence
1 2 (3.23%) SQL Server
2 1 (1.61%) MySQL
Development Applications
1 1 (1.61%) Jenkins
General
1 2 (3.23%) Manufacturing
2 1 (1.61%) Advertising
2 1 (1.61%) Finance
2 1 (1.61%) Legal
Libraries, Frameworks & Software Standards
1 1 (1.61%) JSON
1 1 (1.61%) YAML
Miscellaneous
1 8 (12.90%) Smartphone
2 5 (8.06%) Analytical Skills
3 4 (6.45%) RSA SecurID
4 1 (1.61%) Biotechnology
4 1 (1.61%) Data Centre
4 1 (1.61%) Driving Licence
4 1 (1.61%) Management Information System
4 1 (1.61%) NHS
4 1 (1.61%) Private Cloud
4 1 (1.61%) Video Conferencing
Operating Systems
1 52 (83.87%) Windows
2 30 (48.39%) Windows 7
3 17 (27.42%) Windows Server
4 13 (20.97%) Windows 10
5 6 (9.68%) Windows Server 2008
6 5 (8.06%) Android
6 5 (8.06%) Windows 8
6 5 (8.06%) Windows Server 2003
6 5 (8.06%) Windows Server 2012
7 4 (6.45%) Windows XP
8 2 (3.23%) Linux
9 1 (1.61%) Apple iOS
9 1 (1.61%) Red Hat Enterprise Linux
9 1 (1.61%) Windows 2000
9 1 (1.61%) Windows 2000 Server
9 1 (1.61%) Windows NT
9 1 (1.61%) Windows Vista
Processes & Methodologies
1 11 (17.74%) ITIL
2 6 (9.68%) Incident Management
3 4 (6.45%) Coaching
3 4 (6.45%) DNA
3 4 (6.45%) Software Deployment
4 3 (4.84%) ITIL V3
5 2 (3.23%) Fault Analysis
5 2 (3.23%) Service Delivery
5 2 (3.23%) Service Management
5 2 (3.23%) Software Delivery
6 1 (1.61%) Change Control
6 1 (1.61%) Continuous Delivery
6 1 (1.61%) DevOps
6 1 (1.61%) ITSM
6 1 (1.61%) Migration
6 1 (1.61%) Problem Management
6 1 (1.61%) Release Management
6 1 (1.61%) Security Management
6 1 (1.61%) Software Distribution
6 1 (1.61%) Software Licensing
Programming Languages
1 4 (6.45%) SQL
2 1 (1.61%) Bash Shell
2 1 (1.61%) PowerShell
2 1 (1.61%) Python
Qualifications
1 5 (8.06%) Microsoft Certification
2 2 (3.23%) DBS Check
2 2 (3.23%) ITIL Foundation Certificate
2 2 (3.23%) SC Cleared
2 2 (3.23%) Security Cleared
3 1 (1.61%) CCNA
3 1 (1.61%) CCNP
3 1 (1.61%) Cisco Certification
3 1 (1.61%) MCDST
3 1 (1.61%) MCP
3 1 (1.61%) MCSA
Quality Assurance & Compliance
1 7 (11.29%) SLA
System Software
1 38 (61.29%) Active Directory
2 4 (6.45%) VMware Infrastructure
3 1 (1.61%) Hyper-V
Systems Management
1 5 (8.06%) SCCM
2 2 (3.23%) OpenView Configuration Management
3 1 (1.61%) Ansible
3 1 (1.61%) Opscode Chef
3 1 (1.61%) Puppet
3 1 (1.61%) SCOM
3 1 (1.61%) Systems Management Server (SMS)
Vendors
1 21 (33.87%) Microsoft
2 11 (17.74%) HP
3 8 (12.90%) Apple
4 6 (9.68%) Dell
5 5 (8.06%) VMware
6 4 (6.45%) Citrix
6 4 (6.45%) Toshiba
7 3 (4.84%) Cisco
7 3 (4.84%) LANDesk
8 2 (3.23%) Avaya
8 2 (3.23%) Intel Security
8 2 (3.23%) Sophos
9 1 (1.61%) Meraki
9 1 (1.61%) Polycom
9 1 (1.61%) Red Hat
9 1 (1.61%) Riverbed
9 1 (1.61%) ServiceNow