Period
to 17 December 2017

The median contractor rate for a Service Analyst was £325 per day in advertised job vacancies in Kent during the 6 months to 17 December 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Analyst
South East > Kent
6 months to
17 Dec 2017
Same period 2016 Same period 2015
Rank 50 47 45
Rank change year-on-year -3 -2 +8
Contract jobs requiring a Service Analyst 16 9 14
As % of all contract IT jobs advertised in Kent 2.97% 1.87% 2.57%
As % of the Job Titles category 3.11% 1.94% 2.69%
Number of daily rates quoted 12 6 12
Kent median daily rate £325 £260 £180
Median daily rate % change year-on-year +25.00% +44.44% +2.86%
10th Percentile £92 £176 £98
90th Percentile £438 £388 £425
South East median daily rate £171 £209 £228
% change year-on-year -18.08% -8.24% +30.00%
Number of hourly rates quoted 2 2 3
Kent median hourly rate £13.50 £13.75 £12.50
Median hourly rate % change year-on-year -1.82% +10.00% +38.89%
10th Percentile £12.75 £11.48 £9.65
90th Percentile £14.25 £16.63 £13.55
South East median hourly rate £14.00 £14.00 £14.00

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in Kent. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
Kent
Contract vacancies in Kent with a recognized job title 515 465 521
% of contract IT jobs with a recognized job title 95.55% 96.47% 95.77%
Number of daily rates quoted 385 322 338
Kent median daily rate £350 £350 £338
Median daily rate % change year-on-year - +3.70% -3.57%
10th Percentile £134 £175 £200
90th Percentile £600 £538 £475
South East median daily rate £420 £400 £388
% change year-on-year +5.00% +3.23% +6.90%
Number of hourly rates quoted 13 18 37
Kent median hourly rate £25.69 £16.00 £16.50
Median hourly rate % change year-on-year +60.56% -3.03% -5.71%
10th Percentile £11.55 £9.71 £9.30
90th Percentile £130.10 £23.90 £38.75
South East median hourly rate £18.00 £19.00 £17.77
% change year-on-year -5.26% +6.92% +11.06%

Service Analyst
Job Vacancy Trend in Kent

Job postings that featured Service Analyst in the job title as a percentage of all IT jobs advertised in Kent.

Job vacancy trend for Service Analyst in Kent

Service Analyst
Contractor Daily Rate Trend in Kent

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Analyst in Kent.

Contractor daily rate trend for Service Analyst in Kent

Service Analyst
Contractor Daily Rate Histogram in Kent

The daily rate distribution of IT jobs citing Service Analyst in Kent over the 6 months to 17 December 2017.

Contractor daily rate histogram for Service Analyst in Kent

Service Analyst
Contractor Hourly Rate Trend in Kent

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Analyst in Kent.

Contractor hourly rate trend for Service Analyst in Kent

Service Analyst
Contract Job Locations in Kent

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Analyst within the Kent region over the 6 months to 17 December 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Folkestone 0 4 £94 +1.63%
Stansted - 2 £425 -
West Malling - 2 £350 -
Tunbridge Wells - 1 - -
Service Analyst
South East

Service Analyst Skill Set
Top 30 Co-occurring IT Skills in Kent

For the 6 months to 17 December 2017, Service Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Kent region featuring Service Analyst in the job title.

1 8 (50.00%) Finance
2 5 (31.25%) Remedy
3 4 (25.00%) ITIL
4 3 (18.75%) PRINCE2
4 3 (18.75%) Microsoft Office
4 3 (18.75%) Project Management
4 3 (18.75%) Agile Software Development
4 3 (18.75%) Remedy ITSM
4 3 (18.75%) Analytical Skills
4 3 (18.75%) Investment Management
4 3 (18.75%) Reinsurance
5 2 (12.50%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
5 2 (12.50%) User Experience
5 2 (12.50%) ISO/IEC 19770
5 2 (12.50%) Test Scripting
5 2 (12.50%) ISO/IEC 20000
5 2 (12.50%) ITIL V3
5 2 (12.50%) Test Strategy
5 2 (12.50%) ServiceNow
5 2 (12.50%) Asset Management
5 2 (12.50%) Business Analysis
5 2 (12.50%) Stakeholder Management
5 2 (12.50%) BMC
5 2 (12.50%) Service Management
6 1 (6.25%) Change Management
6 1 (6.25%) Firewall
6 1 (6.25%) GAP Analysis
6 1 (6.25%) ITSM
6 1 (6.25%) Back Office
6 1 (6.25%) Tivoli Storage Manager

Service Analyst Skill Set
Co-occurring IT Skills in Kent by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (6.25%) Apache
1 1 (6.25%) Confluence
1 1 (6.25%) EPiServer
1 1 (6.25%) IIS
1 1 (6.25%) MS Exchange
Applications
1 3 (18.75%) Microsoft Office
2 1 (6.25%) MS Visio
Business Applications
1 3 (18.75%) Remedy ITSM
Communications & Networking
1 1 (6.25%) DNS
1 1 (6.25%) Firewall
1 1 (6.25%) HTTPS
1 1 (6.25%) Reverse Proxy
Database & Business Intelligence
1 1 (6.25%) BusinessObjects
Development Applications
1 1 (6.25%) JIRA
General
1 8 (50.00%) Finance
2 1 (6.25%) Back Office
2 1 (6.25%) Banking
Libraries, Frameworks & Software Standards
1 1 (6.25%) .NET
1 1 (6.25%) CSS
Miscellaneous
1 3 (18.75%) Analytical Skills
1 3 (18.75%) Reinsurance
2 2 (12.50%) User Experience
3 1 (6.25%) Clustering
Operating Systems
1 1 (6.25%) Linux
1 1 (6.25%) Red Hat Enterprise Linux
1 1 (6.25%) Solaris
1 1 (6.25%) Unix
1 1 (6.25%) Windows
Processes & Methodologies
1 4 (25.00%) ITIL
2 3 (18.75%) Agile Software Development
2 3 (18.75%) Investment Management
2 3 (18.75%) PRINCE2
2 3 (18.75%) Project Management
3 2 (12.50%) Asset Management
3 2 (12.50%) Business Analysis
3 2 (12.50%) ITIL V3
3 2 (12.50%) Service Management
3 2 (12.50%) Stakeholder Management
3 2 (12.50%) Test Scripting
3 2 (12.50%) Test Strategy
4 1 (6.25%) Change Management
4 1 (6.25%) Cost-Benefit Analysis
4 1 (6.25%) Data Migration
4 1 (6.25%) Data Protection
4 1 (6.25%) GAP Analysis
4 1 (6.25%) Incident Management
4 1 (6.25%) ITSM
4 1 (6.25%) Migration
Programming Languages
1 1 (6.25%) Java
1 1 (6.25%) Shell Script
1 1 (6.25%) SQL
Qualifications
1 1 (6.25%) ITIL Certification
Quality Assurance & Compliance
1 2 (12.50%) ISO/IEC 19770
1 2 (12.50%) ISO/IEC 20000
1 2 (12.50%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
2 1 (6.25%) GDPR
System Software
1 1 (6.25%) Active Directory
1 1 (6.25%) Oracle RAC
1 1 (6.25%) VMware ESXi
Systems Management
1 1 (6.25%) Tivoli Storage Manager
Vendors
1 5 (31.25%) Remedy
2 2 (12.50%) BMC
2 2 (12.50%) ServiceNow
3 1 (6.25%) Cisco
3 1 (6.25%) Citrix
3 1 (6.25%) HP
3 1 (6.25%) Oracle
3 1 (6.25%) Siebel
3 1 (6.25%) VMware