Service Analyst Contracts in the South East

Service Analyst
England > South East

The median Service Analyst daily rate in the South East is £200, according to job vacancies posted in the 6 months leading up to 1 May 2025.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
1 May 2025
Same period 2024 Same period 2023
Rank 136 163 162
Rank change year-on-year +27 -1 -57
Contract jobs requiring a Service Analyst 23 42 60
As % of all contract jobs advertised in the South East 0.76% 0.76% 1.03%
As % of the Job Titles category 0.83% 0.82% 1.09%
Number of daily rates quoted 17 24 44
10th Percentile £144 £132 £154
25th Percentile £176 £150 £177
Median daily rate (50th Percentile) £200 £168 £200
Median % change year-on-year +19.40% -16.25% +17.65%
75th Percentile £388 £213 £330
90th Percentile £513 £450 £407
England median daily rate £200 £200 £225
% change year-on-year - -11.11% +18.42%
Number of hourly rates quoted 3 6 8
10th Percentile £19.98 £11.80 -
25th Percentile £19.99 £12.07 £16.00
Median hourly rate £20.00 £14.31 £17.92
Median % change year-on-year +39.81% -20.17% +66.39%
75th Percentile £22.50 £17.53 £22.63
90th Percentile £24.00 £20.26 £26.45
England median hourly rate £15.23 £14.81 £15.50
% change year-on-year +2.80% -4.45% +6.90%

All Contract IT Job Vacancies
South East

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in the South East. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the South East with a recognized job title 2,767 5,141 5,491
% of contract IT jobs with a recognized job title 91.93% 92.50% 94.62%
Number of daily rates quoted 1,821 3,084 3,829
10th Percentile £250 £213 £225
25th Percentile £400 £400 £400
Median daily rate (50th Percentile) £500 £500 £500
Median % change year-on-year - - +2.42%
75th Percentile £600 £613 £606
90th Percentile £663 £688 £700
England median daily rate £525 £525 £550
% change year-on-year - -4.55% +4.76%
Number of hourly rates quoted 163 481 240
10th Percentile £14.20 £12.78 £18.04
25th Percentile £20.06 £18.32 £22.16
Median hourly rate £32.50 £47.50 £48.40
Median % change year-on-year -31.58% -1.86% +130.48%
75th Percentile £63.75 £62.50 £65.16
90th Percentile £75.00 £76.86 £75.00
England median hourly rate £30.62 £36.31 £45.00
% change year-on-year -15.67% -19.32% +100.00%

Service Analyst
Job Vacancy Trend in the South East

Job postings that featured Service Analyst in the job title as a proportion of all IT jobs advertised in the South East.

Job vacancy trend for Service Analyst in the South East

Service Analyst
Contractor Daily Rate Trend in the South East

3-month moving average daily rate quoted in jobs citing Service Analyst in the South East.

Daily rate trend for Service Analyst in the South East

Service Analyst
Daily Rate Histogram in the South East

Daily rate distribution for jobs citing Service Analyst in the South East over the 6 months to 1 May 2025.

Daily rate histogram for Service Analyst in the South East

Service Analyst
Contractor Hourly Rate Trend in the South East

3-month moving average hourly rates quoted in jobs citing Service Analyst in the South East.

Hourly rate trend for Service Analyst in the South East

Service Analyst
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Analyst within the South East region over the 6 months to 1 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Thames Valley +27 7 £177 +2.32% 13
Surrey +21 6 £338 +104.55% 5
Hampshire +24 5 £200 +23.08% 9
Berkshire - 5 £156 - 6
Buckinghamshire +2 2 £177 -7.11% 5
East Sussex - 2 £275 - 3
West Sussex +8 1 £200 - 5
Kent +7 1 - - 5
Service Analyst
England

Service Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in the South East

For the 6 months to 1 May 2025, Service Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the South East region featuring Service Analyst in the job title.

1 16 (69.57%) Microsoft
2 11 (47.83%) Active Directory
2 11 (47.83%) Customer Service
3 10 (43.48%) Social Skills
4 9 (39.13%) ITIL
5 7 (30.43%) Windows
5 7 (30.43%) Microsoft Office
5 7 (30.43%) Microsoft 365
5 7 (30.43%) ServiceNow
5 7 (30.43%) Problem-Solving
6 6 (26.09%) SLA
7 5 (21.74%) Finance
7 5 (21.74%) Microsoft Excel
8 4 (17.39%) Service Delivery
8 4 (17.39%) Analytical Skills
8 4 (17.39%) Microsoft PowerPoint
8 4 (17.39%) Incident Management
9 3 (13.04%) SDLC
9 3 (13.04%) Microsoft Intune
9 3 (13.04%) Azure
9 3 (13.04%) Agile
9 3 (13.04%) Microsoft Certification
9 3 (13.04%) Stakeholder Management
9 3 (13.04%) Windows 10
10 2 (8.70%) Remote Desktop
10 2 (8.70%) Ticket Management
10 2 (8.70%) Dynamics 365
10 2 (8.70%) Backlog Refinement
10 2 (8.70%) Impact Analysis
10 2 (8.70%) Business Impact Analysis

Service Analyst Skill Set
Co-occurring Skills and Capabilities in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (8.70%) SharePoint
Applications
1 7 (30.43%) Microsoft Office
2 5 (21.74%) Microsoft Excel
3 4 (17.39%) Microsoft PowerPoint
4 1 (4.35%) Chatbot
4 1 (4.35%) Microsoft Project
Cloud Services
1 7 (30.43%) Microsoft 365
2 3 (13.04%) Azure
3 2 (8.70%) Dynamics 365
Communications & Networking
1 2 (8.70%) Remote Desktop
1 2 (8.70%) Wi-Fi
General
1 10 (43.48%) Social Skills
2 5 (21.74%) Finance
3 4 (17.39%) Analytical Skills
4 2 (8.70%) Automotive
4 2 (8.70%) Local Government
4 2 (8.70%) Retail
5 1 (4.35%) Inclusion and Diversity
5 1 (4.35%) Organisational Skills
Miscellaneous
1 1 (4.35%) Driving Licence
1 1 (4.35%) NHS
1 1 (4.35%) Onboarding
1 1 (4.35%) Self-Motivation
Operating Systems
1 7 (30.43%) Windows
2 3 (13.04%) Windows 10
Processes & Methodologies
1 11 (47.83%) Customer Service
2 9 (39.13%) ITIL
3 7 (30.43%) Problem-Solving
4 4 (17.39%) Incident Management
4 4 (17.39%) Service Delivery
5 3 (13.04%) Agile
5 3 (13.04%) SDLC
5 3 (13.04%) Stakeholder Management
6 2 (8.70%) Analytics
6 2 (8.70%) Asset Management
6 2 (8.70%) B2C
6 2 (8.70%) Backlog Refinement
6 2 (8.70%) Business Impact Analysis
6 2 (8.70%) Continuous Improvement
6 2 (8.70%) Impact Analysis
6 2 (8.70%) Mathematics
6 2 (8.70%) Security Management
6 2 (8.70%) Service Management
6 2 (8.70%) Ticket Management
6 2 (8.70%) Waterfall
Programming Languages
1 1 (4.35%) SQL
Qualifications
1 3 (13.04%) Microsoft Certification
2 2 (8.70%) A+ Certification
2 2 (8.70%) ITIL Certification
2 2 (8.70%) MCSA
3 1 (4.35%) MCSE
3 1 (4.35%) SC Cleared
3 1 (4.35%) Security Cleared
Quality Assurance & Compliance
1 6 (26.09%) SLA
2 1 (4.35%) PMO
System Software
1 11 (47.83%) Active Directory
Systems Management
1 3 (13.04%) Microsoft Intune
2 2 (8.70%) SCCM
Vendors
1 16 (69.57%) Microsoft
2 7 (30.43%) ServiceNow
3 2 (8.70%) Citrix
3 2 (8.70%) Remedy
4 1 (4.35%) Capita
4 1 (4.35%) Nexthink