14 of 14 Service Analyst Jobs in the South East

IT Service Desk Analyst - London - 12 Month Fixed Term Contract - £35,000 per annum **Hybrid Working** - 3 days in the office 2 from home A fantastic opportunity has arisen for an IT Service Desk Analyst to join our London based global law firm on a 12 month fixed term contract basis. Key Responsibilities Act as the … initial contact for all incoming IT queries via phone, email, and ticketing system Prioritise and log tickets accurately, including actions and resolutions Troubleshoot incidents and fulfill service requests following defined processes Escalate complex issues when needed, collaborating with 2nd/3rd line teams Communicate effectively with stakeholders across the business Share knowledge within the team and champion tech engagement … internally Act as a tech ambassador, promoting high standards of support What You’ll Need Strong customer service mindset with the ability to explain tech to non-technical users Proficiency in Microsoft Windows 10 and Office 365 Experience with key technologies such as: Active Directory, Azure, Exchange Online Networking (DNS, DHCP), Intune, SCCM DMS (iManage Cloud), PMS (Aderant), CRM More ❯

Service Support Analyst (Contract Role). We are seeking an experienced ServiceDesk Support Analyst to join a long-standing client of ours, starting from July 2025 for an initial 3-month contract. This is an exciting opportunity to contribute to the delivery of high-quality IT technical support services within a fast-paced environment. Title: Service … per day (in scope of IR35). Contract: Duration: 3 months. Start Date: July 2025. Location: London 5 days a week on-site requirements. Role Overview: As a Service Support Analyst, you will play a crucial role in providing both 2nd line technical support services and some 3rd line. Your expertise will help maintain excellent customer satisfaction through … Owning and resolving user issues through remote or on-site support. Providing high-quality solutions and workarounds within agreed SLAs. Assisting in the Problem Management process and contributing to service improvements. Essential Skills & Experience: Strong experience supporting complex Microsoft/Windows environments/IT systems in a large and diverse environment. Window 11 configuration (imaging laptop, configuring mobiles). More ❯

different format of this document, please get in touch with at UKI.recruitment@tcs.com or call TCS London Office number 02031552100 with the subject line: “Application Support Request”. Role: Service Desk Analyst Job Type: Permanent Location: Crawley, UK (Onsite) Number of hours: 40 hours per week – full time Are you looking to take on a role in IT … Service Desk and Request Management? We have an exciting opportunity for you – Service Desk Analyst. Careers at TCS: It means more TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve. Our clients … a diverse range of stakeholders. Gain access to endless learning opportunities. Work closely with the range of teams within the business to bring products to life. The Role The Service Desk Analyst will serve as the first point of contact for designated account users requiring technical support. This role involves working with applications, computer systems, and handheld devices More ❯

1st Line Support Analyst Azure/Intune/Entra ID Circa £30,000 Hybrid – Crawley An exciting opportunity to join a growing logistics organisation that is expanding its support team. You’ll be part of a close-knit IT function, providing first-line technical support within a Microsoft Office 365 environment. Your responsibilities will include managing and resolving support … Microsoft cloud environment; therefore, you will be upskilled on the latest tech, such as NetSuite, Azure Defender, Fortinet firewalls, and more. We are looking for someone with: Outstanding customer service skills and a strong service-oriented mindset Proficiency in Microsoft technologies, particularly Office 365 and Azure Active Directory (Entra ID) A proactive support analyst who is eager More ❯

Service Desk Analyst Service Desk Analyst Telent are looking for a Service Desk Analyst (Customer Service Helpdesk Agent/Helpdesk Operator) to join our growing Customer Service Centre in Camberley. We have numerous prestigious managed service contracts that we are currently delivering on and an increasing order book, and we are … our team to support our growth. Plenty of training and development is on offer! SHIFT PATTERN: 4 days on/4 days off shift pattern role, where the successful Service Desk Analyst will complete an 11h rotating shift - 7am-7pm, rotating to 7pm-7am for every shift. This will be office based, from our modern Camberley service … The work is complex, but the reward is great - our work makes an impact! Help build and keep the nation's critical infrastructure connected and protected 24/7. Service Desk Analyst - What you'll do: Act as the 1st point of contact for new incidents, requests, and queries raised by Telent and external customers over a wide More ❯

Service Desk Analyst Service Desk Analyst Telent are looking for a Service Desk Analyst (Customer Service Helpdesk Agent/Helpdesk Operator) to join our growing Customer Service Centre in Camberley. We have numerous prestigious managed service contracts that we are currently delivering on and an increasing order book, and we are … our team to support our growth. Plenty of training and development is on offer! SHIFT PATTERN: 4 days on/4 days off shift pattern role, where the successful Service Desk Analyst will complete an 11h rotating shift - 7am-7pm, rotating to 7pm-7am for every shift. This will be office based, from our modern Camberley service … The work is complex, but the reward is great - our work makes an impact! Help build and keep the nation's critical infrastructure connected and protected 24/7. Service Desk Analyst - What you’ll do: Act as the 1st point of contact for new incidents, requests, and queries raised by Telent and external customers over a wide More ❯

Service Desk Analyst Service Desk Analyst Telent are looking for a Service Desk Analyst (Customer Service Helpdesk Agent/Helpdesk Operator) to join our growing Customer Service Centre in Camberley. We have numerous prestigious managed service contracts that we are currently delivering on and an increasing order book, and we are … our team to support our growth. Plenty of training and development is on offer! SHIFT PATTERN: 4 days on/4 days off shift pattern role, where the successful Service Desk Analyst will complete an 11h rotating shift - 7am-7pm, rotating to 7pm-7am for every shift. This will be office based, from our modern Camberley service … The work is complex, but the reward is great - our work makes an impact! Help build and keep the nation's critical infrastructure connected and protected 24/7. Service Desk Analyst - What you’ll do: Act as the 1st point of contact for new incidents, requests, and queries raised by Telent and external customers over a wide More ❯

Service Desk Analyst (Customer Service) Location: Camberley, GU15 3YL (Office based role) Working pattern: 4 days on/4 days off shift pattern (Rotating shifts, 7am-7pm/7pm-7am) Job type: Full time, Permanent Competitive starting salary - Uncapped overtime options - 20% salary uplift for shift work - At the desk training - 25 days annual leave Telent are … looking for a Service Desk Analyst (Customer Service Helpdesk Agent/Helpdesk Operator) to join our growing Customer Service Centre in Camberley. We have numerous prestigious managed service contracts that we are currently delivering on and an increasing order book, and we are in a great place to expand our team to support our growth. … Plenty of training and development is on offer! SHIFT BASED ROLE: 4 days on/4 days off shift pattern role , where the successful Service Desk Analyst will complete an 11h rotating shift - 7am-7pm, rotating to 7pm-7am every shift. This is an office based role, from our modern Camberley service centre (GU15 3YL). Our More ❯

five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity As an Integration Analyst you'll join a team providing production support of existing solutions and their ongoing development with Product Owners.There is a strong pipeline of additional work from the ITS Projects … Ability to quickly comprehend the functions and capabilities of new technologies. Experience working on SAP HANA(native) development. Experience to the Release Management and CI/CD process. Understands Service Management (ITIL) principles or experience of using tool such as ServiceNow. Experience of working with colleagues and 3rd party-development teams based offshore. Connect to your business -Enabling Functions More ❯

you passionate about technology and eager to help people solve their IT issues? Recruit with Purpose are supporting this wonderful Southeast based Housing Association to recruit for an IT Service desk Analyst to join their team. This position is perfect for someone with a proactive attitude, a desire to learn, and an interest in all things tech. As … an IT Service Desk Analyst, you’ll be the first point of contact for their internal customers, providing essential support. If you are someone who has good customer facing skills and the ability and professional understanding of the Azure Cloud platform, this is a fantastic role for you. You’ll have exposure to troubleshooting hardware, software, network, or More ❯

Join Our Frontline IT Support Team as a Service Desk Analyst! Are you a customer-focused individual with a passion for technology and problem-solving? Do you thrive in a fast-paced environment where you can make a real difference to people's day-to-day work? We're looking for a dedicated and enthusiastic Service Desk … Analyst to be the welcoming face and first point of contact for our IT Support Team. You'll be instrumental in ensuring our employees receive timely and effective assistance with their IT needs. In this crucial role, you will:Be the friendly "front-of-house" for IT Support: Greeting employees, understanding their IT issues, and providing a positive initial … experience.Master Incident Management: Accurately logging and tracking incidents, providing first-line solutions (like password resets), escalating complex issues, and keeping users informed of progress.Efficiently Handle Service Requests: Processing requests for hardware, software, and access permissions with speed and accuracy.Contribute to Problem Management: Identifying recurring issues, assisting with root cause analysis, and helping to prevent future problems.Build and Maintain our More ❯

Join Our Frontline IT Support Team as a Service Desk Analyst! 🚀 Are you a customer-focused individual with a passion for technology and problem-solving? Do you thrive in a fast-paced environment where you can make a real difference to people's day-to-day work? We're looking for a dedicated and enthusiastic Service Desk … Analyst to be the welcoming face and first point of contact for our IT Support Team. You'll be instrumental in ensuring our employees receive timely and effective assistance with their IT needs. In this crucial role, you will:Be the friendly "front-of-house" for IT Support: Greeting employees, understanding their IT issues, and providing a positive initial … experience.Master Incident Management: Accurately logging and tracking incidents, providing first-line solutions (like password resets), escalating complex issues, and keeping users informed of progress.Efficiently Handle Service Requests: Processing requests for hardware, software, and access permissions with speed and accuracy.Contribute to Problem Management: Identifying recurring issues, assisting with root cause analysis, and helping to prevent future problems.Build and Maintain our More ❯

Service Desk Analyst YOUR NEXT JOB! What we’re all about: Any company can tell you about how they are a multi award winning, market leading business and yes, we are both of those things in the world of IoT connectivity!But we’re more than that. 🌍✨ Our mission? To make IoT management a breeze for any device … hunger to ‘wow’! 🚀 While we may not always get it right, our drive to collaborate, innovate, and achieve top-notch customer satisfaction never wavers. We offer industry expertise, stellar service support, and the most flexible, resilient, and secure connectivity solutions on the market. Our expertise spans across various sectors, including industry, agriculture, healthcare, security, transport, utilities, and smart cities. … it. At Wireless Logic , we provide cutting-edge connectivity solutions and technologies to ensure a vast array of devices stay seamlessly connected. Draw Them In (Role Overview): As a Service Desk Analyst at Wireless Logic, you'll be at the heart of our operations, ensuring our customers receive top-notch support and their connectivity solutions run smoothly. This More ❯

2X Service Desk Analyst (Weekend Shift Work) £(phone number removed) per annum On-site - Slough An established organisation is looking to recruit 2X Service Desk Analyst, to provide 1st/2nd line support at each of their sites in Berkshire. Due to weekend teaching, these roles include both Saturday/Sunday shifts, and 3 mid-week … Diagnose and resolve hardware, software, and network issues; escalate as needed to second-line or third-party support. Act as an escalation point for complex or unresolved incidents and service requests. Support problem management by identifying and documenting root causes and workarounds. Offer technical guidance and training to users, and maintain support documentation (FAQs, manuals). Monitor IT systems … and service performance using dashboards and monitoring tools. Install, configure, and update IT hardware and software per university standards. Collaborate with DTS and project teams to share knowledge and support service improvements. Draft user communications and assist with induction sessions and student onboarding. Participate in IT projects, testing, and process improvements. Maintain professionalism and up-to-date technical More ❯