Customer Insight Contract Job Trends in Leeds

Customer Insight
West Yorkshire > Leeds

The table below provides summary statistics and contractor rates for jobs advertised in Leeds requiring Customer Insight skills. It covers contract job vacancies from the 6 months leading up to 16 August 2026, with comparisons to the same periods in the previous two years.

6 months to
16 Aug 2026
Same period 2025 Same period 2024
Rank 88 64 62
Rank change year-on-year -24 -2 +18
Contract jobs citing Customer Insight 1 1 4
As % of all contract jobs in Leeds 0.095% 0.17% 0.56%
As % of the Processes & Methodologies category 0.11% 0.19% 0.66%
Number of daily rates quoted 1 1 0
10th Percentile - - -
25th Percentile £500 £425 -
Median daily rate (50th Percentile) £550 £450 -
Median % change year-on-year +22.22% - -
75th Percentile £600 £475 -
90th Percentile - - -
West Yorkshire median daily rate £550 £450 -
% change year-on-year +22.22% - -

All Process & Methodology Skills
Leeds

Customer Insight falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in Leeds.

Contract vacancies with a requirement for process or methodology skills 900 540 602
As % of all contract IT jobs advertised in Leeds 85.55% 90.30% 84.20%
Number of daily rates quoted 533 352 399
10th Percentile £363 £301 £350
25th Percentile £419 £400 £425
Median daily rate (50th Percentile) £500 £490 £500
Median % change year-on-year +2.09% -2.05% -9.09%
75th Percentile £588 £556 £575
90th Percentile £649 £636 £650
West Yorkshire median daily rate £488 £495 £500
% change year-on-year -1.52% -1.00% -4.76%
Number of hourly rates quoted 19 4 26
10th Percentile £19.30 £25.15 -
25th Percentile £28.17 £25.38 £12.15
Median hourly rate £35.00 £29.56 £13.87
Median % change year-on-year +18.42% +113.09% -27.00%
75th Percentile £43.96 £50.48 £27.81
90th Percentile - £79.33 £38.75
West Yorkshire median hourly rate £24.25 £22.14 £14.44
% change year-on-year +9.53% +53.38% -21.97%

Customer Insight
Job Vacancy Trend in Leeds

Historical trend showing the proportion of contract IT job postings citing Customer Insight relative to all contract IT jobs advertised in Leeds.

Customer Insight job vacancy trend in Leeds

Customer Insight
Daily Rate Trend in Leeds

Contractor daily rate distribution trend for jobs in Leeds citing Customer Insight.

Contractor daily rate distribution trend for jobs in Leeds citing Customer Insight

Customer Insight
Co-Occurring Skills & Capabilities in Leeds by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Cloud Services
1 1 (100.00%) WhatsApp
Job Titles
1 1 (100.00%) Customer Experience Manager
1 1 (100.00%) Digital Project Manager
1 1 (100.00%) Project Manager
Processes & Methodologies
1 1 (100.00%) AI
1 1 (100.00%) Customer Experience
1 1 (100.00%) Project Management
1 1 (100.00%) Stakeholder Engagement