Customer-Centricity Contracts in Leeds

Customer-Centric
West Yorkshire > Leeds

The table below provides summary statistics for contract job vacancies advertised in Leeds requiring Customer-Centricity skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited Customer-Centricity over the 6 months leading up to 1 May 2025, comparing them to the same period in the previous two years.

6 months to
1 May 2025
Same period 2024 Same period 2023
Rank 59 61 91
Rank change year-on-year +2 +30 -2
Contract jobs citing Customer-Centricity 1 2 5
As % of all contract jobs advertised in Leeds 0.22% 0.25% 0.38%
As % of the Processes & Methodologies category 0.23% 0.29% 0.41%
Number of daily rates quoted 1 1 2
10th Percentile - - £483
25th Percentile £513 - £496
Median daily rate (50th Percentile) £525 £300 £533
Median % change year-on-year +75.00% -43.66% +6.50%
75th Percentile £538 - £561
90th Percentile - - £568
West Yorkshire median daily rate £525 £300 £533
% change year-on-year +75.00% -43.66% +6.50%

All Process and Methodology Skills
Leeds

Customer-Centricity falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in Leeds.

Contract vacancies with a requirement for process or methodology skills 428 692 1,211
As % of all contract IT jobs advertised in Leeds 92.04% 86.61% 91.05%
Number of daily rates quoted 282 421 872
10th Percentile £263 £300 £388
25th Percentile £350 £413 £463
Median daily rate (50th Percentile) £469 £500 £540
Median % change year-on-year -6.25% -7.41% +8.00%
75th Percentile £550 £586 £620
90th Percentile £638 £669 £700
West Yorkshire median daily rate £475 £500 £525
% change year-on-year -5.00% -4.76% +5.00%
Number of hourly rates quoted 10 24 12
10th Percentile £17.08 £11.75 £12.38
25th Percentile £31.54 £12.15 £16.87
Median hourly rate £41.00 £12.30 £58.25
Median % change year-on-year +233.33% -78.88% +158.37%
75th Percentile £98.08 £12.53 £70.00
90th Percentile £102.00 £14.82 -
West Yorkshire median hourly rate £27.50 £12.53 £25.25
% change year-on-year +119.47% -50.38% +40.28%

Customer-Centricity
Job Vacancy Trend in Leeds

Job postings citing Customer-Centricity as a proportion of all IT jobs advertised in Leeds.

Job vacancy trend for Customer-Centricity in Leeds

Customer-Centricity
Contractor Daily Rate Trend in Leeds

3-month moving average daily rate quoted in jobs citing Customer-Centricity in Leeds.

Daily rate trend for Customer-Centricity in Leeds

Customer-Centricity
Co-occurring Skills and Capabilities in Leeds by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (100.00%) Chatbot
Cloud Services
1 1 (100.00%) Dynamics 365
1 1 (100.00%) Figma
General
1 1 (100.00%) Analytical Skills
1 1 (100.00%) Social Skills
Job Titles
1 1 (100.00%) Designer
Miscellaneous
1 1 (100.00%) Analytical Mindset
Processes & Methodologies
1 1 (100.00%) Artificial Intelligence
1 1 (100.00%) Conversational AI
1 1 (100.00%) Conversational UI
1 1 (100.00%) Customer Experience
1 1 (100.00%) Data Science
1 1 (100.00%) Natural Language Processing
1 1 (100.00%) User Experience
1 1 (100.00%) UX Design
Vendors
1 1 (100.00%) Microsoft