Period
to 22 September 2018

The following table provides summary statistics for contract job vacancies advertised in Leeds with a requirement for Customer-Centricity skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Customer-Centricity over the 6 months to 22 September 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Customer-Centric
6 months to
22 Sep 2018
Same period 2017 Same period 2016
Rank 135 128 156
Rank change year-on-year -7 +28 -
Contract jobs citing Customer-Centricity 5 6 6
As % of all contract IT jobs advertised in Leeds 0.20% 0.28% 0.21%
As % of the Processes & Methodologies category 0.22% 0.31% 0.23%
Number of daily rates quoted 4 2 1
Leeds median daily rate £355 £429 £463
Median daily rate % change year-on-year -17.30% -7.19% -
10th Percentile £338 £292 £431
90th Percentile £403 £571 £494
West Yorkshire median daily rate £350 £400 £461
% change year-on-year -12.50% -13.19% -13.07%
Number of hourly rates quoted 0 0 0
Leeds median hourly rate - - -
West Yorkshire median hourly rate - - -

Customer-Centricity is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Leeds with a requirement for process or methodology skills.

All Process and Methodology Skills
Leeds
Contract vacancies with a requirement for process or methodology skills 2,237 1,926 2,607
As % of all contract IT jobs advertised in Leeds 89.84% 88.63% 90.40%
Number of daily rates quoted 1,562 1,337 1,801
Leeds median daily rate £425 £400 £400
Median daily rate % change year-on-year +6.25% - +6.67%
10th Percentile £313 £280 £300
90th Percentile £563 £545 £563
West Yorkshire median daily rate £415 £400 £400
% change year-on-year +3.75% - +10.34%
Number of hourly rates quoted 41 25 36
Leeds median hourly rate £17.00 £16.00 £13.25
Median hourly rate % change year-on-year +6.25% +20.75% -2.54%
10th Percentile £11.18 £11.83 £10.20
90th Percentile £30.00 £35.35 £31.13
West Yorkshire median hourly rate £17.00 £14.20 £14.50
% change year-on-year +19.72% -2.07% +5.09%

Customer-Centricity
Job Vacancy Trend in Leeds

Job postings citing Customer-Centricity as a percentage of all IT jobs advertised in Leeds.

Job vacancy trend for Customer-Centricity in Leeds

Customer-Centricity
Contractor Daily Rate Trend in Leeds

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Customer-Centricity in Leeds.

Contractor daily rate trend for Customer-Centricity in Leeds

For the 6 months to 22 September 2018, IT contractor jobs citing Customer-Centricity also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Leeds region with a requirement for Customer-Centricity.

1 3 (60.00%) Agile Software Development
2 2 (40.00%) Project Management
2 2 (40.00%) Finance
2 2 (40.00%) Stakeholder Management
2 2 (40.00%) Resource Management
2 2 (40.00%) Stakeholder and Relationship Management
2 2 (40.00%) Customer-Centric Approach
2 2 (40.00%) GDPR
2 2 (40.00%) PMO
3 1 (20.00%) Quantitative Research
3 1 (20.00%) Collaborative Working
3 1 (20.00%) Scaled Agile Framework
3 1 (20.00%) Lean Thinking
3 1 (20.00%) Decision-Making
3 1 (20.00%) Problem-Solving
3 1 (20.00%) Customer Requirements
3 1 (20.00%) Use Case
3 1 (20.00%) Usability Testing
3 1 (20.00%) PowerShell
3 1 (20.00%) ASP.NET MVC
3 1 (20.00%) Confluence
3 1 (20.00%) Continuous Improvement
3 1 (20.00%) Process Improvement
3 1 (20.00%) Web Application Development
3 1 (20.00%) Analytics
3 1 (20.00%) User Stories
3 1 (20.00%) SQL Server Management Studio (SSMS)
3 1 (20.00%) Line Management
3 1 (20.00%) User Experience
3 1 (20.00%) Analytical Skills

Customer-Centricity
Co-occurring IT Skills in Leeds by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (20.00%) Confluence
Database & Business Intelligence
1 1 (20.00%) SQL Server
Development Applications
1 1 (20.00%) JIRA
1 1 (20.00%) SQL Server Management Studio (SSMS)
1 1 (20.00%) Visual Studio
General
1 2 (40.00%) Finance
2 1 (20.00%) Banking
Job Titles
1 3 (60.00%) Analyst
2 2 (40.00%) PMO Analyst
3 1 (20.00%) .NET Developer
3 1 (20.00%) Business Analyst
3 1 (20.00%) Developer
3 1 (20.00%) Digital Analyst
3 1 (20.00%) Digital Business Analyst
3 1 (20.00%) Lead Business Analyst
Libraries, Frameworks & Software Standards
1 1 (20.00%) .NET
1 1 (20.00%) ADO.NET
1 1 (20.00%) ASP.NET
1 1 (20.00%) ASP.NET MVC
Miscellaneous
1 1 (20.00%) Analytical Skills
1 1 (20.00%) Online Banking
1 1 (20.00%) User Experience
Operating Systems
1 1 (20.00%) Windows
Processes & Methodologies
1 3 (60.00%) Agile Software Development
2 2 (40.00%) Customer-Centric Approach
2 2 (40.00%) Project Management
2 2 (40.00%) Resource Management
2 2 (40.00%) Stakeholder and Relationship Management
2 2 (40.00%) Stakeholder Management
3 1 (20.00%) Analytics
3 1 (20.00%) Collaborative Working
3 1 (20.00%) Continuous Improvement
3 1 (20.00%) Customer Requirements
3 1 (20.00%) Decision-Making
3 1 (20.00%) Lean Thinking
3 1 (20.00%) Problem-Solving
3 1 (20.00%) Process Improvement
3 1 (20.00%) Quantitative Research
3 1 (20.00%) Scaled Agile Framework
3 1 (20.00%) Usability Testing
3 1 (20.00%) Use Case
3 1 (20.00%) User Stories
3 1 (20.00%) Web Application Development
Programming Languages
1 1 (20.00%) C#
1 1 (20.00%) PowerShell
1 1 (20.00%) SQL
Quality Assurance & Compliance
1 2 (40.00%) GDPR
1 2 (40.00%) PMO
Vendors
1 1 (20.00%) Microsoft