Customer-Centric
West Yorkshire > Leeds
The following table provides summary statistics for contract job vacancies advertised in Leeds with a requirement for Customer-Centricity skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Customer-Centricity over the 6 months to 8 May 2024 with a comparison to the same period in the previous 2 years.
| 6 months to 8 May 2024 |
Same period 2023 | Same period 2022 | |
|---|---|---|---|
| Rank | 63 | 91 | 89 |
| Rank change year-on-year | +28 | -2 | -10 |
| Contract jobs citing Customer-Centricity | 2 | 3 | 19 |
| As % of all contract jobs advertised in Leeds | 0.25% | 0.23% | 1.21% |
| As % of the Processes & Methodologies category | 0.29% | 0.25% | 1.33% |
| Number of daily rates quoted | 1 | 1 | 19 |
| 10th Percentile | - | - | £313 |
| 25th Percentile | - | £558 | - |
| Median daily rate (50th Percentile) | £300 | £565 | £500 |
| Median % change year-on-year | -46.90% | +13.00% | - |
| 75th Percentile | - | £573 | - |
| 90th Percentile | - | - | £595 |
| West Yorkshire median daily rate | £300 | £565 | £500 |
| % change year-on-year | -46.90% | +13.00% | - |
All Process and Methodology Skills
Leeds
Customer-Centricity is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Leeds with a requirement for process or methodology skills.
| Contract vacancies with a requirement for process or methodology skills | 686 | 1,191 | 1,432 |
| As % of all contract IT jobs advertised in Leeds | 86.73% | 91.12% | 91.56% |
| Number of daily rates quoted | 416 | 855 | 1,050 |
| 10th Percentile | £300 | £388 | £313 |
| 25th Percentile | £413 | £463 | £413 |
| Median daily rate (50th Percentile) | £500 | £548 | £500 |
| Median % change year-on-year | -8.68% | +9.50% | +5.26% |
| 75th Percentile | £588 | £625 | £575 |
| 90th Percentile | £672 | £700 | £663 |
| West Yorkshire median daily rate | £500 | £535 | £500 |
| % change year-on-year | -6.54% | +7.00% | +10.99% |
| Number of hourly rates quoted | 24 | 14 | 18 |
| 10th Percentile | £11.75 | £12.00 | £19.40 |
| 25th Percentile | £12.15 | £15.94 | £20.79 |
| Median hourly rate | £12.30 | £38.25 | £24.27 |
| Median % change year-on-year | -67.84% | +57.59% | +15.58% |
| 75th Percentile | £12.53 | £68.44 | £28.38 |
| 90th Percentile | £14.82 | £70.00 | £28.90 |
| West Yorkshire median hourly rate | £12.53 | £20.25 | £18.25 |
| % change year-on-year | -38.12% | +10.96% | -20.65% |
Customer-Centricity
Job Vacancy Trend in Leeds
Job postings citing Customer-Centricity as a proportion of all IT jobs advertised in Leeds.
Customer-Centricity
Contractor Daily Rate Trend in Leeds
3-month moving average daily rate quoted in jobs citing Customer-Centricity in Leeds.
Customer-Centricity
Co-occurring Skills and Capabilities in Leeds by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories: