Period
to 22 June 2018

The following table provides summary statistics for contract job vacancies advertised in Leeds with a requirement for Customer-Centricity skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Customer-Centricity over the 6 months to 22 June 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Customer-Centric
6 months to
22 Jun 2018
Same period 2017 Same period 2016
Rank 145 125 148
Rank change year-on-year -20 +23 -
Contract jobs citing Customer-Centricity 8 6 10
As % of all contract IT jobs advertised in Leeds 0.32% 0.29% 0.35%
As % of the Processes & Methodologies category 0.36% 0.32% 0.39%
Number of daily rates quoted 7 2 5
Leeds median daily rate £350 £548 £463
Median daily rate % change year-on-year -36.07% +18.38% -
10th Percentile £125 £489 £380
90th Percentile £578 £596 £498
West Yorkshire median daily rate £350 £468 £461
% change year-on-year -25.13% +1.47% -0.38%
Number of hourly rates quoted 0 0 0
Leeds median hourly rate - - -
West Yorkshire median hourly rate - - -

Customer-Centricity is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Leeds with a requirement for process or methodology skills.

All Process and Methodology Skills
Leeds
Contract vacancies with a requirement for process or methodology skills 2,250 1,851 2,540
As % of all contract IT jobs advertised in Leeds 89.00% 88.06% 88.23%
Number of daily rates quoted 1,560 1,256 1,793
Leeds median daily rate £405 £400 £400
Median daily rate % change year-on-year +1.25% - +11.11%
10th Percentile £300 £285 £300
90th Percentile £538 £550 £575
West Yorkshire median daily rate £400 £400 £400
Number of hourly rates quoted 38 15 34
Leeds median hourly rate £25.50 £15.25 £12.75
Median hourly rate % change year-on-year +67.21% +19.61% -27.14%
10th Percentile £12.85 £12.00 £10.20
90th Percentile £43.45 £35.35 £21.58
West Yorkshire median hourly rate £17.50 £12.25 £14.50
% change year-on-year +42.86% -15.52% -17.14%

Customer-Centricity
Job Vacancy Trend in Leeds

Job postings citing Customer-Centricity as a percentage of all IT jobs advertised in Leeds.

Job vacancy trend for Customer-Centricity in Leeds

Customer-Centricity
Contractor Daily Rate Trend in Leeds

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Customer-Centricity in Leeds.

Contractor daily rate trend for Customer-Centricity in Leeds

Customer-Centricity
Contractor Daily Rate Histogram in Leeds

The daily rate distribution of IT jobs citing Customer-Centricity in Leeds over the 6 months to 22 June 2018.

Contractor daily rate histogram for Customer-Centricity in Leeds

For the 6 months to 22 June 2018, IT contractor jobs citing Customer-Centricity also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Leeds region with a requirement for Customer-Centricity.

1 4 (50.00%) ITIL
1 4 (50.00%) Finance
1 4 (50.00%) Stakeholder Management
1 4 (50.00%) Agile Software Development
1 4 (50.00%) Resource Management
1 4 (50.00%) Customer-Centric Approach
2 2 (25.00%) GDPR
2 2 (25.00%) PMO
2 2 (25.00%) Waterfall
2 2 (25.00%) Kanban
2 2 (25.00%) User Experience
2 2 (25.00%) SDLC
2 2 (25.00%) Secure Coding
2 2 (25.00%) Service Design
2 2 (25.00%) Stakeholder and Relationship Management
2 2 (25.00%) Programme Management
2 2 (25.00%) UX Design
2 2 (25.00%) Data Analysis
2 2 (25.00%) Software Engineering
2 2 (25.00%) Business Analysis
2 2 (25.00%) Enterprise Architecture
2 2 (25.00%) Degree
2 2 (25.00%) Scrum
2 2 (25.00%) Project Management
2 2 (25.00%) Service Management
3 1 (12.50%) MVC
3 1 (12.50%) Windows
3 1 (12.50%) Microsoft
3 1 (12.50%) Active Directory
3 1 (12.50%) C#

Customer-Centricity
Co-occurring IT Skills in Leeds by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Database & Business Intelligence
1 1 (12.50%) SQL Server
Development Applications
1 1 (12.50%) SQL Server Management Studio (SSMS)
1 1 (12.50%) Visual Studio
General
1 4 (50.00%) Finance
Job Titles
1 5 (62.50%) Analyst
2 2 (25.00%) Agile Delivery Manager
2 2 (25.00%) Delivery Manager
2 2 (25.00%) PMO Analyst
3 1 (12.50%) .NET Developer
3 1 (12.50%) Customer Analyst
3 1 (12.50%) Customer Insight Analyst
3 1 (12.50%) Developer
3 1 (12.50%) Help Desk Analyst
3 1 (12.50%) Insight Analyst
3 1 (12.50%) ITIL Service Analyst
3 1 (12.50%) ITIL Service Desk Analyst
3 1 (12.50%) Senior Analyst
3 1 (12.50%) Senior Delivery Manager
3 1 (12.50%) Senior Manager
3 1 (12.50%) Senior Service Desk Analyst
3 1 (12.50%) Service Analyst
3 1 (12.50%) Service Desk Analyst
3 1 (12.50%) Service Management Manager
Libraries, Frameworks & Software Standards
1 1 (12.50%) .NET
1 1 (12.50%) ADO.NET
1 1 (12.50%) ASP.NET
1 1 (12.50%) ASP.NET MVC
Miscellaneous
1 2 (25.00%) User Experience
Operating Systems
1 1 (12.50%) Windows
Processes & Methodologies
1 4 (50.00%) Agile Software Development
1 4 (50.00%) Customer-Centric Approach
1 4 (50.00%) ITIL
1 4 (50.00%) Resource Management
1 4 (50.00%) Stakeholder Management
2 2 (25.00%) Business Analysis
2 2 (25.00%) Data Analysis
2 2 (25.00%) Enterprise Architecture
2 2 (25.00%) Kanban
2 2 (25.00%) Programme Management
2 2 (25.00%) Project Management
2 2 (25.00%) Scrum
2 2 (25.00%) SDLC
2 2 (25.00%) Secure Coding
2 2 (25.00%) Service Design
2 2 (25.00%) Service Management
2 2 (25.00%) Software Engineering
2 2 (25.00%) Stakeholder and Relationship Management
2 2 (25.00%) UX Design
2 2 (25.00%) Waterfall
Programming Languages
1 1 (12.50%) C#
1 1 (12.50%) PowerShell
1 1 (12.50%) SQL
Qualifications
1 2 (25.00%) Degree
Quality Assurance & Compliance
1 2 (25.00%) GDPR
1 2 (25.00%) PMO
System Software
1 1 (12.50%) Active Directory
Vendors
1 1 (12.50%) Cadence
1 1 (12.50%) Microsoft