Period
to 16 November 2018

The following table provides summary statistics for contract job vacancies advertised in Leeds with a requirement for Customer-Centricity skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Customer-Centricity over the 6 months to 16 November 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Customer-Centric
6 months to
16 Nov 2018
Same period 2017 Same period 2016
Rank 138 133 143
Rank change year-on-year -5 +10 +13
Contract jobs citing Customer-Centricity 3 3 4
As % of all contract IT jobs advertised in Leeds 0.13% 0.13% 0.15%
As % of the Processes & Methodologies category 0.14% 0.15% 0.17%
Number of daily rates quoted 2 2 0
Leeds median daily rate £475 £349 -
Median daily rate % change year-on-year +36.01% - -
West Yorkshire median daily rate £398 £425 £459
% change year-on-year -6.47% -7.41% -13.40%
Number of hourly rates quoted 0 0 0
Leeds median hourly rate - - -
West Yorkshire median hourly rate - - -

Customer-Centricity is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Leeds with a requirement for process or methodology skills.

All Process and Methodology Skills
Leeds
Contract vacancies with a requirement for process or methodology skills 2,099 1,959 2,371
As % of all contract IT jobs advertised in Leeds 88.19% 87.57% 89.51%
Number of daily rates quoted 1,464 1,396 1,595
Leeds median daily rate £425 £405 £400
Median daily rate % change year-on-year +4.87% +1.31% +6.67%
10th Percentile £313 £269 £281
90th Percentile £575 £550 £563
West Yorkshire median daily rate £413 £400 £400
% change year-on-year +3.13% - +6.67%
Number of hourly rates quoted 40 29 38
Leeds median hourly rate £17.00 £20.00 £13.50
Median hourly rate % change year-on-year -15.00% +48.15% -0.70%
10th Percentile £11.70 £11.94 £10.20
90th Percentile £33.08 £40.00 £31.50
West Yorkshire median hourly rate £17.00 £14.58 £14.50
% change year-on-year +16.64% +0.52% -3.33%

Customer-Centricity
Job Vacancy Trend in Leeds

Job postings citing Customer-Centricity as a percentage of all IT jobs advertised in Leeds.

Job vacancy trend for Customer-Centricity in Leeds

Customer-Centricity
Contractor Daily Rate Trend in Leeds

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Customer-Centricity in Leeds.

Contractor daily rate trend for Customer-Centricity in Leeds

Customer-Centricity
Contractor Daily Rate Histogram in Leeds

The daily rate distribution of IT jobs citing Customer-Centricity in Leeds over the 6 months to 16 November 2018.

Contractor daily rate histogram for Customer-Centricity in Leeds

For the 6 months to 16 November 2018, IT contractor jobs citing Customer-Centricity also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Leeds region with a requirement for Customer-Centricity.

1 3 (100.00%) User-Centered Design (UCD)
2 2 (66.67%) Continuous Improvement
2 2 (66.67%) Agile Software Development
2 2 (66.67%) User Experience
3 1 (33.33%) Analytical Skills
3 1 (33.33%) SDLC
3 1 (33.33%) Translating Business Requirements
3 1 (33.33%) Ethnography
3 1 (33.33%) Ethnographic Research
3 1 (33.33%) Remote Testing
3 1 (33.33%) Secure Coding
3 1 (33.33%) SFIA
3 1 (33.33%) Service Design
3 1 (33.33%) Customer Requirements
3 1 (33.33%) Quantitative Research
3 1 (33.33%) Scaled Agile Framework
3 1 (33.33%) Lean Thinking
3 1 (33.33%) Decision-Making
3 1 (33.33%) Problem-Solving
3 1 (33.33%) Infrastructure Engineering
3 1 (33.33%) Banking
3 1 (33.33%) Data Analysis
3 1 (33.33%) Software Engineering
3 1 (33.33%) Business Analysis
3 1 (33.33%) Web Analytics
3 1 (33.33%) Enterprise Architecture
3 1 (33.33%) Online Banking
3 1 (33.33%) Degree
3 1 (33.33%) JIRA
3 1 (33.33%) Use Case

Customer-Centricity
Co-occurring IT Skills in Leeds by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (33.33%) Confluence
Development Applications
1 1 (33.33%) JIRA
General
1 1 (33.33%) Banking
1 1 (33.33%) Finance
Job Titles
1 1 (33.33%) Agile Delivery Manager
1 1 (33.33%) Analyst
1 1 (33.33%) Business Analyst
1 1 (33.33%) Delivery Manager
1 1 (33.33%) Digital Analyst
1 1 (33.33%) Digital Business Analyst
1 1 (33.33%) Lead Business Analyst
1 1 (33.33%) Senior Delivery Manager
1 1 (33.33%) Senior Manager
Miscellaneous
1 2 (66.67%) User Experience
2 1 (33.33%) Analytical Skills
2 1 (33.33%) Online Banking
Processes & Methodologies
1 3 (100.00%) User-Centered Design (UCD)
2 2 (66.67%) Agile Software Development
2 2 (66.67%) Continuous Improvement
3 1 (33.33%) Analytics
3 1 (33.33%) Data Analysis
3 1 (33.33%) Ethnographic Research
3 1 (33.33%) Ethnography
3 1 (33.33%) Kanban
3 1 (33.33%) Line Management
3 1 (33.33%) Process Improvement
3 1 (33.33%) Product Management
3 1 (33.33%) Remote Testing
3 1 (33.33%) SDLC
3 1 (33.33%) Secure Coding
3 1 (33.33%) Software Engineering
3 1 (33.33%) Translating Business Requirements
3 1 (33.33%) Usability Testing
3 1 (33.33%) Use Case
3 1 (33.33%) User Stories
3 1 (33.33%) UX Design
Qualifications
1 1 (33.33%) Degree