Period
to 24 February 2018

The following table provides summary statistics for contract job vacancies advertised in Leeds with a requirement for Customer-Centricity skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Customer-Centricity over the 6 months to 24 February 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Customer-Centric
6 months to
24 Feb 2018
Same period 2017 Same period 2016
Rank 135 129 142
Rank change year-on-year -6 +13 -
Contract jobs citing Customer-Centricity 5 3 5
As % of all contract IT jobs advertised in Leeds 0.21% 0.13% 0.17%
As % of the Processes & Methodologies category 0.25% 0.16% 0.19%
Number of daily rates quoted 4 0 5
Leeds median daily rate £475 - £450
10th Percentile £233 - £290
90th Percentile £564 - £495
West Yorkshire median daily rate £475 - £488
Number of hourly rates quoted 0 0 0
Leeds median hourly rate - - -
West Yorkshire median hourly rate - - -

Customer-Centricity is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Leeds with a requirement for process or methodology skills.

All Process and Methodology Skills
Leeds
Contract vacancies with a requirement for process or methodology skills 2,036 1,924 2,570
As % of all contract IT jobs advertised in Leeds 86.16% 85.85% 87.24%
Number of daily rates quoted 1,415 1,258 1,755
Leeds median daily rate £407 £400 £400
Median daily rate % change year-on-year +1.75% - +10.34%
10th Percentile £275 £270 £275
90th Percentile £542 £556 £575
West Yorkshire median daily rate £400 £400 £390
% change year-on-year - +2.56% +4.00%
Number of hourly rates quoted 42 26 50
Leeds median hourly rate £40.00 £13.50 £15.00
Median hourly rate % change year-on-year +196.30% -10.00% -6.25%
West Yorkshire median hourly rate £16.75 £14.50 £15.31
% change year-on-year +15.52% -5.28% -8.45%

Customer-Centricity
Job Vacancy Trend in Leeds

Job postings citing Customer-Centricity as a percentage of all IT jobs advertised in Leeds.

Job vacancy trend for Customer-Centricity in Leeds

Customer-Centricity
Contractor Daily Rate Trend in Leeds

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Customer-Centricity in Leeds.

Contractor daily rate trend for Customer-Centricity in Leeds

Customer-Centricity
Contractor Daily Rate Histogram in Leeds

The daily rate distribution of IT jobs citing Customer-Centricity in Leeds over the 6 months to 24 February 2018.

Contractor daily rate histogram for Customer-Centricity in Leeds

For the 6 months to 24 February 2018, IT contractor jobs citing Customer-Centricity also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Leeds region with a requirement for Customer-Centricity.

1 3 (60.00%) Stakeholder Management
1 3 (60.00%) Agile Software Development
2 2 (40.00%) Scrum
2 2 (40.00%) ITIL
2 2 (40.00%) Waterfall
2 2 (40.00%) Continuous Improvement
2 2 (40.00%) SDLC
2 2 (40.00%) Mentoring
3 1 (20.00%) Coaching
3 1 (20.00%) User Experience
3 1 (20.00%) People Management
3 1 (20.00%) Secure Coding
3 1 (20.00%) Service Design
3 1 (20.00%) Customer-Centric Approach
3 1 (20.00%) Customer Insight
3 1 (20.00%) C#
3 1 (20.00%) .NET
3 1 (20.00%) Microsoft Project
3 1 (20.00%) Service Management
3 1 (20.00%) Change Management
3 1 (20.00%) Finance
3 1 (20.00%) PRINCE2
3 1 (20.00%) DSDM
3 1 (20.00%) CRM
3 1 (20.00%) Active Directory
3 1 (20.00%) PMI
3 1 (20.00%) PMI Certification
3 1 (20.00%) Project Management
3 1 (20.00%) Cadence
3 1 (20.00%) Programme Management

Customer-Centricity
Co-occurring IT Skills in Leeds by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (20.00%) Microsoft Project
General
1 1 (20.00%) Finance
Job Titles
1 2 (40.00%) Analyst
2 1 (20.00%) Agile Delivery Manager
2 1 (20.00%) Agile Project Manager
2 1 (20.00%) Customer Analyst
2 1 (20.00%) Customer Insight Analyst
2 1 (20.00%) Delivery Manager
2 1 (20.00%) Head of Development
2 1 (20.00%) Head of Software Development
2 1 (20.00%) Insight Analyst
2 1 (20.00%) ITIL Service Analyst
2 1 (20.00%) ITIL Service Desk Analyst
2 1 (20.00%) Project Manager
2 1 (20.00%) Senior Analyst
2 1 (20.00%) Senior Manager
2 1 (20.00%) Senior Project Manager
2 1 (20.00%) Senior Service Desk Analyst
2 1 (20.00%) Service Analyst
2 1 (20.00%) Service Desk Analyst
2 1 (20.00%) Service Management Manager
Libraries, Frameworks & Software Standards
1 1 (20.00%) .NET
Miscellaneous
1 1 (20.00%) PMI
1 1 (20.00%) User Experience
Processes & Methodologies
1 3 (60.00%) Agile Software Development
1 3 (60.00%) Stakeholder Management
2 2 (40.00%) Continuous Improvement
2 2 (40.00%) ITIL
2 2 (40.00%) Mentoring
2 2 (40.00%) Scrum
2 2 (40.00%) SDLC
2 2 (40.00%) Waterfall
3 1 (20.00%) Business Analysis
3 1 (20.00%) Change Management
3 1 (20.00%) CRM
3 1 (20.00%) Data Analysis
3 1 (20.00%) DSDM
3 1 (20.00%) Enterprise Architecture
3 1 (20.00%) PRINCE2
3 1 (20.00%) Project Management
3 1 (20.00%) Release Management
3 1 (20.00%) Resource Management
3 1 (20.00%) Service Management
3 1 (20.00%) Software Engineering
Programming Languages
1 1 (20.00%) C#
Qualifications
1 1 (20.00%) APMP
1 1 (20.00%) Degree
1 1 (20.00%) PMI Certification
1 1 (20.00%) PRINCE2 Practitioner
System Software
1 1 (20.00%) Active Directory
Vendors
1 1 (20.00%) Cadence