Period
to 15 June 2019

The following table provides summary statistics for permanent job vacancies advertised in Leeds with a requirement for Customer-Centricity skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer-Centricity over the 6 months to 15 June 2019 with a comparison to the same period in the previous 2 years.

Customer-Centric
6 months to
15 Jun 2019
Same period 2018 Same period 2017
Rank 166 203 212
Rank change year-on-year +37 +9 -6
Permanent jobs citing Customer-Centricity 9 14 19
As % of all permanent IT jobs advertised in Leeds 0.29% 0.29% 0.37%
As % of the Processes & Methodologies category 0.32% 0.31% 0.40%
Number of salaries quoted 8 8 18
Leeds median annual salary £42,500 £51,250 £60,000
Median salary % change year-on-year -17.07% -14.58% +7.14%
10th Percentile £21,225 £36,938 £47,025
90th Percentile £57,000 £78,375 £75,500
West Yorkshire median annual salary £40,000 £41,250 £60,000
% change year-on-year -3.03% -31.25% +14.29%

Customer-Centricity is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Leeds with a requirement for process or methodology skills.

All Process and Methodology Skills
Leeds
Permanent vacancies with a requirement for process or methodology skills 2,842 4,491 4,761
As % of all permanent IT jobs advertised in Leeds 92.24% 94.49% 93.72%
Number of salaries quoted 2,442 3,777 4,082
Leeds median annual salary £45,000 £45,000 £44,031
Median salary % change year-on-year - +2.20% +6.10%
10th Percentile £30,000 £28,150 £26,250
90th Percentile £67,500 £65,000 £62,500
West Yorkshire median annual salary £45,000 £45,000 £42,500
% change year-on-year - +5.88% +4.94%

Customer-Centricity
Job Vacancy Trend in Leeds

Job postings citing Customer-Centricity as a percentage of all IT jobs advertised in Leeds.

Job vacancy trend for Customer-Centricity in Leeds

Customer-Centricity
Salary Trend in Leeds

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer-Centricity in Leeds.

Salary trend for Customer-Centricity in Leeds

Customer-Centricity
Salary Histogram in Leeds

The salary distribution of IT jobs citing Customer-Centricity in Leeds over the 6 months to 15 June 2019.

Salary histogram for Customer-Centricity in Leeds

For the 6 months to 15 June 2019, IT jobs citing Customer-Centricity also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Leeds region with a requirement for Customer-Centricity.

1 4 (44.44%) Agile Software Development
1 4 (44.44%) Customer-Centric Approach
2 3 (33.33%) Microsoft
3 2 (22.22%) Windows
3 2 (22.22%) Active Directory
3 2 (22.22%) JavaScript
3 2 (22.22%) Telecoms
3 2 (22.22%) Finance
3 2 (22.22%) VMware
3 2 (22.22%) Retail
3 2 (22.22%) VMware Infrastructure
3 2 (22.22%) Microsoft Azure
3 2 (22.22%) Amazon AWS
3 2 (22.22%) Hyper-V
3 2 (22.22%) Mobile App
3 2 (22.22%) User Experience
3 2 (22.22%) Office 365
3 2 (22.22%) Problem-Solving
4 1 (11.11%) Vue.js
4 1 (11.11%) Service Design
4 1 (11.11%) Wireframes
4 1 (11.11%) Prototyping
4 1 (11.11%) Flinto
4 1 (11.11%) InVision
4 1 (11.11%) Actionable Insight
4 1 (11.11%) User-Centered Design (UCD)
4 1 (11.11%) Sketch
4 1 (11.11%) Product Roadmap
4 1 (11.11%) .NET Core
4 1 (11.11%) Decision-Making

Customer-Centricity
Co-occurring IT Skills in Leeds by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (11.11%) Flinto
1 1 (11.11%) InVision
1 1 (11.11%) Sketch
Cloud Services
1 2 (22.22%) Amazon AWS
1 2 (22.22%) Microsoft Azure
1 2 (22.22%) Office 365
Communications & Networking
1 1 (11.11%) Intranet
Database & Business Intelligence
1 1 (11.11%) SQL Server
Development Applications
1 1 (11.11%) Axure RP
1 1 (11.11%) Git (software)
1 1 (11.11%) gulp
General
1 2 (22.22%) Finance
1 2 (22.22%) Retail
1 2 (22.22%) Telecoms
2 1 (11.11%) Automotive
2 1 (11.11%) Banking
Job Titles
1 3 (33.33%) Analyst
2 2 (22.22%) 1st Line Support
2 2 (22.22%) 1st Line Support Analyst
2 2 (22.22%) 1st/2nd Line Support
2 2 (22.22%) 1st/2nd Line Support Analyst
2 2 (22.22%) 2nd Line Support
2 2 (22.22%) 2nd Line Support Analyst
2 2 (22.22%) Developer
2 2 (22.22%) IT Analyst
2 2 (22.22%) IT Support
2 2 (22.22%) IT Support Analyst
2 2 (22.22%) Support Analyst
3 1 (11.11%) Designer
3 1 (11.11%) HTML CSS Developer
3 1 (11.11%) Product Owner
3 1 (11.11%) Programme Delivery Manager
3 1 (11.11%) Senior Service Desk Analyst
3 1 (11.11%) Service Analyst
3 1 (11.11%) Service Design Manager
3 1 (11.11%) UI/UX Designer
Libraries, Frameworks & Software Standards
1 1 (11.11%) .NET
1 1 (11.11%) .NET Core
1 1 (11.11%) .NET Framework
1 1 (11.11%) CSS
1 1 (11.11%) CSS3
1 1 (11.11%) Entity Framework
1 1 (11.11%) HTML
1 1 (11.11%) HTML5
1 1 (11.11%) Sass
1 1 (11.11%) Vue.js
Miscellaneous
1 2 (22.22%) Mobile App
1 2 (22.22%) User Experience
2 1 (11.11%) Analytical Skills
2 1 (11.11%) Self-Motivation
Operating Systems
1 2 (22.22%) Windows
2 1 (11.11%) Android
2 1 (11.11%) Apple iOS
Processes & Methodologies
1 4 (44.44%) Agile Software Development
1 4 (44.44%) Customer-Centric Approach
2 2 (22.22%) Problem-Solving
3 1 (11.11%) Actionable Insight
3 1 (11.11%) Continuous Improvement
3 1 (11.11%) Customer Segmentation
3 1 (11.11%) Decision-Making
3 1 (11.11%) Front End Development
3 1 (11.11%) MVC
3 1 (11.11%) Product Roadmap
3 1 (11.11%) Project Management
3 1 (11.11%) Prototyping
3 1 (11.11%) Responsive Web Design
3 1 (11.11%) Service Design
3 1 (11.11%) Stakeholder Engagement
3 1 (11.11%) User-Centered Design (UCD)
3 1 (11.11%) UX Design
3 1 (11.11%) Web Design
3 1 (11.11%) Wireframes
Programming Languages
1 2 (22.22%) JavaScript
2 1 (11.11%) C#
2 1 (11.11%) ES6
Qualifications
1 1 (11.11%) Degree
System Software
1 2 (22.22%) Active Directory
1 2 (22.22%) Hyper-V
1 2 (22.22%) VMware Infrastructure
Vendors
1 3 (33.33%) Microsoft
2 2 (22.22%) VMware
3 1 (11.11%) Adobe