Period
to 21 October 2018

The following table provides summary statistics for permanent job vacancies advertised in Leeds with a requirement for Customer-Centricity skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer-Centricity over the 6 months to 21 October 2018 with a comparison to the same period in the previous 2 years.

Customer-Centric
6 months to
21 Oct 2018
Same period 2017 Same period 2016
Rank 170 191 215
Rank change year-on-year +21 +24 +37
Permanent jobs citing Customer-Centricity 19 29 29
As % of all permanent IT jobs advertised in Leeds 0.49% 0.61% 0.53%
As % of the Processes & Methodologies category 0.54% 0.65% 0.57%
Number of salaries quoted 16 29 23
Leeds median annual salary £50,000 £42,500 £52,000
Median salary % change year-on-year +17.65% -18.27% +73.33%
10th Percentile £19,250 £31,950 £31,300
90th Percentile £78,750 £72,500 £63,190
West Yorkshire median annual salary £45,000 £37,500 £43,500
% change year-on-year +20.00% -13.79% +2.35%

Customer-Centricity is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Leeds with a requirement for process or methodology skills.

All Process and Methodology Skills
Leeds
Permanent vacancies with a requirement for process or methodology skills 3,528 4,467 5,079
As % of all permanent IT jobs advertised in Leeds 91.28% 94.08% 92.95%
Number of salaries quoted 2,947 3,791 4,285
Leeds median annual salary £45,000 £45,000 £42,500
Median salary % change year-on-year - +5.88% -
10th Percentile £27,500 £27,500 £26,250
90th Percentile £65,000 £62,500 £62,500
West Yorkshire median annual salary £45,000 £42,500 £42,500
% change year-on-year +5.88% - +6.25%

Customer-Centricity
Job Vacancy Trend in Leeds

Job postings citing Customer-Centricity as a percentage of all IT jobs advertised in Leeds.

Job vacancy trend for Customer-Centricity in Leeds

Customer-Centricity
Salary Trend in Leeds

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer-Centricity in Leeds.

Salary trend for Customer-Centricity in Leeds

Customer-Centricity
Salary Histogram in Leeds

The salary distribution of IT jobs citing Customer-Centricity in Leeds over the 6 months to 21 October 2018.

Salary histogram for Customer-Centricity in Leeds

For the 6 months to 21 October 2018, IT jobs citing Customer-Centricity also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Leeds region with a requirement for Customer-Centricity.

1 7 (36.84%) SQL Server
1 7 (36.84%) Agile Software Development
2 6 (31.58%) Waterfall
2 6 (31.58%) Analytical Skills
2 6 (31.58%) Customer-Centric Approach
3 5 (26.32%) Scrum
3 5 (26.32%) Oracle
3 5 (26.32%) Microsoft
3 5 (26.32%) BusinessObjects
4 4 (21.05%) .NET
4 4 (21.05%) C#
4 4 (21.05%) Finance
4 4 (21.05%) Retail
4 4 (21.05%) SDLC
5 3 (15.79%) HTML5
5 3 (15.79%) .NET Core
5 3 (15.79%) Self-Motivation
5 3 (15.79%) Problem-Solving
5 3 (15.79%) Asset Management
5 3 (15.79%) Data Management
5 3 (15.79%) Spring
5 3 (15.79%) Business Analysis
5 3 (15.79%) Retail Banking
5 3 (15.79%) Marketing
5 3 (15.79%) Web Development
5 3 (15.79%) .NET Framework
5 3 (15.79%) Degree
5 3 (15.79%) Wealth Management
5 3 (15.79%) Kanban
5 3 (15.79%) Twitter Bootstrap

Customer-Centricity
Co-occurring IT Skills in Leeds by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (10.53%) Oracle SOA Suite
1 2 (10.53%) SharePoint
Business Applications
1 1 (5.26%) Dynamics AX
Cloud Services
1 2 (10.53%) Office 365
Communications & Networking
1 3 (15.79%) Intranet
2 2 (10.53%) Skype
Database & Business Intelligence
1 7 (36.84%) SQL Server
2 5 (26.32%) BusinessObjects
3 3 (15.79%) Relational Database
4 2 (10.53%) Data Warehouse
4 2 (10.53%) Power BI
4 2 (10.53%) ROLAP
General
1 4 (21.05%) Finance
1 4 (21.05%) Retail
2 3 (15.79%) Advertising
2 3 (15.79%) Banking
2 3 (15.79%) Marketing
2 3 (15.79%) Retail Banking
2 3 (15.79%) Telecoms
Job Titles
1 4 (21.05%) Analyst
1 4 (21.05%) Consultant
2 3 (15.79%) Head of Digital
2 3 (15.79%) Senior Analyst
2 3 (15.79%) Senior Service Desk Analyst
2 3 (15.79%) Service Analyst
2 3 (15.79%) Service Desk Analyst
3 2 (10.53%) Digital Transformation
3 2 (10.53%) Digital Transformation Director
3 2 (10.53%) SharePoint Consultant
3 2 (10.53%) Transformation Director
4 1 (5.26%) Business Analyst
4 1 (5.26%) ERP Consultant
4 1 (5.26%) Head of Delivery
4 1 (5.26%) Head of Development
4 1 (5.26%) Implementation Consultant
4 1 (5.26%) Retail Business Analyst
4 1 (5.26%) Supply Chain Consultant
Libraries, Frameworks & Software Standards
1 4 (21.05%) .NET
2 3 (15.79%) .NET Core
2 3 (15.79%) .NET Framework
2 3 (15.79%) CSS
2 3 (15.79%) CSS3
2 3 (15.79%) HTML
2 3 (15.79%) HTML5
2 3 (15.79%) Spring
2 3 (15.79%) Twitter Bootstrap
Miscellaneous
1 6 (31.58%) Analytical Skills
2 3 (15.79%) Self-Motivation
3 2 (10.53%) Computer Science
3 2 (10.53%) Management Information System
4 1 (5.26%) Virtual Team
Processes & Methodologies
1 7 (36.84%) Agile Software Development
2 6 (31.58%) Customer-Centric Approach
2 6 (31.58%) Waterfall
3 5 (26.32%) Scrum
4 4 (21.05%) SDLC
5 3 (15.79%) Asset Management
5 3 (15.79%) BDD
5 3 (15.79%) Business Analysis
5 3 (15.79%) Data Management
5 3 (15.79%) Kanban
5 3 (15.79%) MVC
5 3 (15.79%) Problem-Solving
5 3 (15.79%) Project Management
5 3 (15.79%) TDD
5 3 (15.79%) Wealth Management
5 3 (15.79%) Web Development
6 2 (10.53%) Business Continuity
6 2 (10.53%) Disaster Recovery
6 2 (10.53%) Software Architecture
6 2 (10.53%) TOGAF
Programming Languages
1 4 (21.05%) C#
2 3 (15.79%) JavaScript
3 2 (10.53%) SQL
4 1 (5.26%) Java
4 1 (5.26%) X++
Qualifications
1 3 (15.79%) Degree
2 2 (10.53%) MBA
Vendors
1 5 (26.32%) Microsoft
1 5 (26.32%) Oracle