Period
to 14 December 2018

The following table provides summary statistics for permanent job vacancies advertised in Leeds with a requirement for Customer-Centricity skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer-Centricity over the 6 months to 14 December 2018 with a comparison to the same period in the previous 2 years.

Customer-Centric
6 months to
14 Dec 2018
Same period 2017 Same period 2016
Rank 156 185 208
Rank change year-on-year +29 +23 +26
Permanent jobs citing Customer-Centricity 21 30 23
As % of all permanent IT jobs advertised in Leeds 0.58% 0.61% 0.43%
As % of the Processes & Methodologies category 0.63% 0.65% 0.46%
Number of salaries quoted 16 30 20
Leeds median annual salary £40,200 £42,500 £35,000
Median salary % change year-on-year -5.41% +21.43% -17.65%
10th Percentile £19,250 £33,500 £31,750
90th Percentile £74,500 £61,250 £59,305
West Yorkshire median annual salary £40,000 £42,500 £35,000
% change year-on-year -5.88% +21.43% -22.22%

Customer-Centricity is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Leeds with a requirement for process or methodology skills.

All Process and Methodology Skills
Leeds
Permanent vacancies with a requirement for process or methodology skills 3,327 4,620 5,011
As % of all permanent IT jobs advertised in Leeds 91.28% 93.98% 93.02%
Number of salaries quoted 2,783 3,906 4,278
Leeds median annual salary £45,000 £45,000 £42,500
Median salary % change year-on-year - +5.88% -
10th Percentile £27,500 £28,000 £26,250
90th Percentile £65,000 £62,500 £60,000
West Yorkshire median annual salary £43,750 £42,500 £42,500
% change year-on-year +2.94% - -

Customer-Centricity
Job Vacancy Trend in Leeds

Job postings citing Customer-Centricity as a percentage of all IT jobs advertised in Leeds.

Job vacancy trend for Customer-Centricity in Leeds

Customer-Centricity
Salary Trend in Leeds

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer-Centricity in Leeds.

Salary trend for Customer-Centricity in Leeds

Customer-Centricity
Salary Histogram in Leeds

The salary distribution of IT jobs citing Customer-Centricity in Leeds over the 6 months to 14 December 2018.

Salary histogram for Customer-Centricity in Leeds

For the 6 months to 14 December 2018, IT jobs citing Customer-Centricity also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Leeds region with a requirement for Customer-Centricity.

1 10 (47.62%) Agile Software Development
2 9 (42.86%) Finance
2 9 (42.86%) Analytical Skills
3 6 (28.57%) Scrum
3 6 (28.57%) Customer-Centric Approach
4 5 (23.81%) SDLC
4 5 (23.81%) User Stories
4 5 (23.81%) Banking
4 5 (23.81%) Retail
4 5 (23.81%) Kanban
4 5 (23.81%) JavaScript
5 4 (19.05%) Oracle
5 4 (19.05%) SQL Server
5 4 (19.05%) BusinessObjects
5 4 (19.05%) Continuous Improvement
5 4 (19.05%) User Experience
5 4 (19.05%) Waterfall
6 3 (14.29%) BDD
6 3 (14.29%) CSS3
6 3 (14.29%) Product Management
6 3 (14.29%) HTML5
6 3 (14.29%) Business Transformation
6 3 (14.29%) Twitter Bootstrap
6 3 (14.29%) Mobile App
6 3 (14.29%) Relational Database
6 3 (14.29%) .NET Core
6 3 (14.29%) Self-Motivation
6 3 (14.29%) Problem-Solving
6 3 (14.29%) Intranet
6 3 (14.29%) CSS

Customer-Centricity
Co-occurring IT Skills in Leeds by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (9.52%) Confluence
2 1 (4.76%) Oracle SOA Suite
Applications
1 1 (4.76%) Flinto
1 1 (4.76%) InVision
Business Applications
1 1 (4.76%) Dynamics AX
Cloud Services
1 2 (9.52%) Amazon AWS
1 2 (9.52%) Apigee
Communications & Networking
1 3 (14.29%) Intranet
Database & Business Intelligence
1 4 (19.05%) BusinessObjects
1 4 (19.05%) SQL Server
2 3 (14.29%) Relational Database
3 1 (4.76%) Data Warehouse
3 1 (4.76%) Power BI
3 1 (4.76%) ROLAP
Development Applications
1 2 (9.52%) Cucumber
1 2 (9.52%) Git (software)
1 2 (9.52%) JIRA
2 1 (4.76%) Axure RP
General
1 9 (42.86%) Finance
2 5 (23.81%) Banking
2 5 (23.81%) Retail
3 3 (14.29%) Marketing
3 3 (14.29%) Telecoms
4 2 (9.52%) Retail Banking
5 1 (4.76%) Advertising
5 1 (4.76%) Games
Job Titles
1 8 (38.10%) Analyst
2 5 (23.81%) Service Analyst
3 3 (14.29%) Business Analyst
3 3 (14.29%) Retail Business Analyst
3 3 (14.29%) Senior Analyst
3 3 (14.29%) Senior Service Desk Analyst
3 3 (14.29%) Service Desk Analyst
4 2 (9.52%) Backend Developer
4 2 (9.52%) Designer
4 2 (9.52%) Developer
4 2 (9.52%) Digital Analyst
4 2 (9.52%) Digital Transformation
4 2 (9.52%) Digital Transformation Director
4 2 (9.52%) Finance Systems Analyst
4 2 (9.52%) Financial Analyst
4 2 (9.52%) Head of Digital
4 2 (9.52%) Systems Analyst
4 2 (9.52%) Transformation Director
4 2 (9.52%) UX Designer
5 1 (4.76%) Senior Designer
Libraries, Frameworks & Software Standards
1 3 (14.29%) .NET
1 3 (14.29%) .NET Core
1 3 (14.29%) .NET Framework
1 3 (14.29%) CSS
1 3 (14.29%) CSS3
1 3 (14.29%) HTML
1 3 (14.29%) HTML5
1 3 (14.29%) Spring
1 3 (14.29%) Twitter Bootstrap
2 2 (9.52%) JSON
2 2 (9.52%) Node.js
2 2 (9.52%) OAuth
2 2 (9.52%) OAuth2
2 2 (9.52%) OpenID
2 2 (9.52%) REST
2 2 (9.52%) SOAP
2 2 (9.52%) Swagger
2 2 (9.52%) Vue.js
2 2 (9.52%) XML
2 2 (9.52%) YAML
Miscellaneous
1 9 (42.86%) Analytical Skills
2 4 (19.05%) User Experience
3 3 (14.29%) Mobile App
3 3 (14.29%) Self-Motivation
4 1 (4.76%) Management Information System
Operating Systems
1 1 (4.76%) Android
1 1 (4.76%) Apple iOS
Processes & Methodologies
1 10 (47.62%) Agile Software Development
2 6 (28.57%) Customer-Centric Approach
2 6 (28.57%) Scrum
3 5 (23.81%) Kanban
3 5 (23.81%) SDLC
3 5 (23.81%) User Stories
4 4 (19.05%) Continuous Improvement
4 4 (19.05%) Waterfall
5 3 (14.29%) BDD
5 3 (14.29%) Business Analysis
5 3 (14.29%) Business Transformation
5 3 (14.29%) Data Management
5 3 (14.29%) Logistics
5 3 (14.29%) MVC
5 3 (14.29%) Problem-Solving
5 3 (14.29%) Product Management
5 3 (14.29%) TDD
5 3 (14.29%) Web Development
6 2 (9.52%) Stakeholder Management
6 2 (9.52%) Wealth Management
Programming Languages
1 5 (23.81%) JavaScript
2 3 (14.29%) C#
3 1 (4.76%) SQL
3 1 (4.76%) X++
Qualifications
1 2 (9.52%) Degree
2 1 (4.76%) MBA
Vendors
1 4 (19.05%) Oracle
2 2 (9.52%) Microsoft
2 2 (9.52%) Perforce
3 1 (4.76%) Adobe