Period
to 16 November 2019

The following table provides summary statistics for permanent job vacancies advertised in Leeds with a requirement for Customer-Centricity skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer-Centricity over the 6 months to 16 November 2019 with a comparison to the same period in the previous 2 years.

Customer-Centric
6 months to
16 Nov 2019
Same period 2018 Same period 2017
Rank 160 170 190
Rank change year-on-year +10 +20 +30
Permanent jobs citing Customer-Centricity 16 23 30
As % of all permanent IT jobs advertised in Leeds 0.53% 0.59% 0.60%
As % of the Processes & Methodologies category 0.56% 0.65% 0.64%
Number of salaries quoted 4 18 30
Leeds median annual salary £40,342 £50,000 £42,500
Median salary % change year-on-year -19.32% +17.65% +21.43%
10th Percentile £36,816 £19,550 £32,725
90th Percentile £48,850 £78,750 £72,500
West Yorkshire median annual salary £41,500 £45,000 £42,500
% change year-on-year -7.78% +5.88% +21.43%

Customer-Centricity is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Leeds with a requirement for process or methodology skills.

All Process and Methodology Skills
Leeds
Permanent vacancies with a requirement for process or methodology skills 2,846 3,565 4,670
As % of all permanent IT jobs advertised in Leeds 93.80% 91.25% 94.15%
Number of salaries quoted 2,427 2,959 3,923
Leeds median annual salary £47,500 £45,000 £45,000
Median salary % change year-on-year +5.56% - +5.88%
10th Percentile £30,000 £27,500 £27,500
90th Percentile £72,468 £63,750 £62,500
West Yorkshire median annual salary £45,000 £44,000 £42,500
% change year-on-year +2.27% +3.53% -

Customer-Centricity
Job Vacancy Trend in Leeds

Job postings citing Customer-Centricity as a percentage of all IT jobs advertised in Leeds.

Job vacancy trend for Customer-Centricity in Leeds

Customer-Centricity
Salary Trend in Leeds

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer-Centricity in Leeds.

Salary trend for Customer-Centricity in Leeds

For the 6 months to 16 November 2019, IT jobs citing Customer-Centricity also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Leeds region with a requirement for Customer-Centricity.

1 8 (50.00%) Finance
2 6 (37.50%) Java
2 6 (37.50%) Open Source
2 6 (37.50%) Docker
2 6 (37.50%) DevOps
2 6 (37.50%) Kotlin
2 6 (37.50%) Strategic Thinking
2 6 (37.50%) Thought Leadership
3 5 (31.25%) Games
3 5 (31.25%) Online Games
4 4 (25.00%) Degree
5 2 (12.50%) JIRA
5 2 (12.50%) Wealth Management
5 2 (12.50%) Mentoring
5 2 (12.50%) Coaching
5 2 (12.50%) User Experience
5 2 (12.50%) Application Performance Management
5 2 (12.50%) SaaS
5 2 (12.50%) Bash Shell
5 2 (12.50%) Confluence
5 2 (12.50%) Stakeholder Engagement
5 2 (12.50%) Axure RP
5 2 (12.50%) Apple iOS
5 2 (12.50%) Continuous Improvement
5 2 (12.50%) Data Quality
5 2 (12.50%) Responsive Web Design
5 2 (12.50%) Analytics
5 2 (12.50%) Mobile App
5 2 (12.50%) Wireframes
5 2 (12.50%) Data Lineage

Customer-Centricity
Co-occurring IT Skills in Leeds by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (12.50%) Confluence
1 2 (12.50%) PowerExchange
1 2 (12.50%) SAS
Applications
1 2 (12.50%) Flinto
1 2 (12.50%) InVision
1 2 (12.50%) Sketch
Cloud Services
1 2 (12.50%) SaaS
1 2 (12.50%) Slack
Communications & Networking
1 2 (12.50%) BGP
1 2 (12.50%) Broadband
1 2 (12.50%) Ethernet
1 2 (12.50%) Internet
1 2 (12.50%) MPLS
1 2 (12.50%) OSPF
1 2 (12.50%) Wireless
Database & Business Intelligence
1 2 (12.50%) Data Warehouse
1 2 (12.50%) PowerCenter
Development Applications
1 2 (12.50%) Axure RP
1 2 (12.50%) JIRA
General
1 8 (50.00%) Finance
2 5 (31.25%) Games
3 2 (12.50%) Banking
3 2 (12.50%) Retail Banking
3 2 (12.50%) Telecoms
Job Titles
1 6 (37.50%) Head of DevOps
2 4 (25.00%) Chief Information Officer
2 4 (25.00%) CIO
3 2 (12.50%) Designer
3 2 (12.50%) Infrastructure Engineer
3 2 (12.50%) Infrastructure Operations Engineer
3 2 (12.50%) NOC Manager
3 2 (12.50%) Operations Engineer
3 2 (12.50%) Team Leader
3 2 (12.50%) Technical Leader
3 2 (12.50%) Technical Manager
3 2 (12.50%) Technical Team Leader
3 2 (12.50%) UX Designer
Miscellaneous
1 5 (31.25%) Online Games
2 2 (12.50%) Mobile App
2 2 (12.50%) Self-Motivation
2 2 (12.50%) User Experience
Operating Systems
1 2 (12.50%) Android
1 2 (12.50%) Apple iOS
1 2 (12.50%) Unix
Processes & Methodologies
1 6 (37.50%) DevOps
1 6 (37.50%) Open Source
1 6 (37.50%) Strategic Thinking
1 6 (37.50%) Thought Leadership
2 2 (12.50%) Agile Software Development
2 2 (12.50%) Analytics
2 2 (12.50%) Application Performance Management
2 2 (12.50%) Coaching
2 2 (12.50%) Continuous Improvement
2 2 (12.50%) Data Lineage
2 2 (12.50%) Disaster Recovery
2 2 (12.50%) Infrastructure Engineering
2 2 (12.50%) Mentoring
2 2 (12.50%) Responsive Web Design
2 2 (12.50%) Scrum
2 2 (12.50%) Service Management
2 2 (12.50%) Stakeholder Engagement
2 2 (12.50%) User-Centered Design (UCD)
2 2 (12.50%) Web Design
2 2 (12.50%) Wireframes
Programming Languages
1 6 (37.50%) Java
1 6 (37.50%) Kotlin
2 2 (12.50%) Bash Shell
2 2 (12.50%) Korn
2 2 (12.50%) Python
Qualifications
1 4 (25.00%) Degree
2 2 (12.50%) CCNP
2 2 (12.50%) Cisco Certification
Quality Assurance & Compliance
1 2 (12.50%) Data Quality
1 2 (12.50%) SLA
System Software
1 6 (37.50%) Docker
Vendors
1 2 (12.50%) Adobe
1 2 (12.50%) Informatica
1 2 (12.50%) Juniper