ITSM Contract Job Trends in Leicestershire

IT Service Management (ITSM)
East Midlands > Leicestershire

The table below provides summary statistics and contractor rates for jobs advertised in Leicestershire requiring ITSM skills. It covers contract job vacancies from the 6 months leading up to 6 February 2026, with comparisons to the same periods in the previous two years.

6 months to
6 Feb 2026
Same period 2025 Same period 2024
Rank 18 - -
Rank change year-on-year - - -
Contract jobs citing ITSM 6 0 0
As % of all contract jobs in Leicestershire 4.03% - -
As % of the Processes & Methodologies category 4.84% - -
Number of daily rates quoted 1 0 0
10th Percentile - - -
25th Percentile £388 - -
Median daily rate (50th Percentile) £400 - -
75th Percentile £413 - -
90th Percentile - - -
East Midlands median daily rate £400 £200 £475
% change year-on-year +100.00% -57.89% -12.84%
Number of hourly rates quoted 1 0 0
10th Percentile - - -
25th Percentile £25.75 - -
Median hourly rate £26.50 - -
75th Percentile £27.25 - -
90th Percentile - - -
East Midlands median hourly rate £16.35 £50.00 £18.86
% change year-on-year -67.30% +165.11% -14.08%

All Process & Methodology Skills
Leicestershire

ITSM falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in Leicestershire.

Contract vacancies with a requirement for process or methodology skills 124 75 140
As % of all contract IT jobs advertised in Leicestershire 83.22% 87.21% 84.34%
Number of daily rates quoted 79 48 104
10th Percentile £131 £219 £180
25th Percentile £360 £275 £258
Median daily rate (50th Percentile) £425 £443 £390
Median % change year-on-year -4.01% +13.53% -2.50%
75th Percentile £575 £553 £575
90th Percentile £638 £715 £657
East Midlands median daily rate £425 £436 £445
% change year-on-year -2.41% -2.13% -1.11%
Number of hourly rates quoted 10 2 6
10th Percentile £17.58 £22.13 £11.88
25th Percentile £20.50 £23.44 £12.50
Median hourly rate £23.71 £26.25 £18.25
Median % change year-on-year -9.69% +43.84% -10.80%
75th Percentile £29.50 £28.44 £47.94
90th Percentile £30.52 £29.38 £60.50
East Midlands median hourly rate £17.95 £23.34 £17.50
% change year-on-year -23.11% +33.37% +3.98%

ITSM
Job Vacancy Trend in Leicestershire

Historical trend showing the proportion of contract IT job postings citing ITSM relative to all contract IT jobs advertised in Leicestershire.

ITSM job vacancy trend in Leicestershire

ITSM
Daily Rate Trend in Leicestershire

Contractor daily rate distribution trend for jobs in Leicestershire citing ITSM.

Contractor daily rate distribution trend for jobs in Leicestershire citing ITSM

ITSM
Hourly Rate Trend in Leicestershire

Contractor hourly rate distribution trend for jobs in Leicestershire citing ITSM.

Contractor hourly rate distribution trend for jobs in Leicestershire citing ITSM

ITSM
Contract Job Locations in Leicestershire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITSM within the Leicestershire region over the 6 months to 6 February 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Leicester - 1 - - 3
ITSM
East Midlands

ITSM
Co-Occurring Skills & Capabilities in Leicestershire by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Cloud Services
1 1 (16.67%) Microsoft 365
General
1 4 (66.67%) Manufacturing
2 2 (33.33%) Social Skills
3 1 (16.67%) Public Sector
Job Titles
1 4 (66.67%) Analyst
1 4 (66.67%) IT Analyst
1 4 (66.67%) IT Support
1 4 (66.67%) IT Support Analyst
1 4 (66.67%) Support Analyst
2 1 (16.67%) Lead
2 1 (16.67%) Service Desk Technician
Miscellaneous
1 4 (66.67%) Driving Licence
1 4 (66.67%) Management Information System
Operating Systems
1 5 (83.33%) Windows
Processes & Methodologies
1 6 (100.00%) Service Management
2 5 (83.33%) ITIL
2 5 (83.33%) Problem Management
3 4 (66.67%) Change Management
3 4 (66.67%) Cybersecurity
3 4 (66.67%) Data Protection
3 4 (66.67%) Information Security
3 4 (66.67%) Problem-Solving
3 4 (66.67%) Project Management
3 4 (66.67%) Root Cause Analysis
4 1 (16.67%) Customer Service
4 1 (16.67%) Incident Management
4 1 (16.67%) Major Incident Management
4 1 (16.67%) Process Improvement
4 1 (16.67%) Stakeholder Management
Qualifications
1 4 (66.67%) A+ Certification
1 4 (66.67%) Degree
Vendors
1 5 (83.33%) Microsoft
2 1 (16.67%) ServiceNow