The following table provides summary statistics for contract job vacancies advertised in Leicestershire with a requirement for Service Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Management over the 3 months to 30 March 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Management
East Midlands / Leicestershire
3 months to
30 Mar 2017
Same period 2016 Same period 2015
Rank 38 41 33
Rank change year-on-year +3 -8  
Contract jobs citing Service Management 7 2 6
As % of all contract IT jobs advertised in Leicestershire 2.37% 0.71% 1.92%
As % of the Processes & Methodologies category 3.06% 0.90% 2.88%
Number of daily rates quoted 4 0 2
Median daily rate £325 - £400
UK excluding London median daily rate £410 £397 £358
% change year-on-year +3.27% +11.04%  
Number of hourly rates quoted 0 0 1
Median hourly rate - - £13.00
UK excluding London median hourly rate £15.90 £14.00 £13.35
% change year-on-year +13.57% +4.86%  

Service Management is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Leicestershire with a requirement for process and methodology skills.

Contract Process & Methodology Skills
Leicestershire
Contract job vacancies with a requirement for process and methodology skills 229 221 208
As % of all contract IT job vacancies advertised in Leicestershire 77.63% 78.09% 66.45%
Number of daily rates quoted 133 130 132
Median daily rate £340 £289 £325
Median daily rate % change year-on-year +17.74% -11.15%  
90% offered a daily rate of more than £250 £218 £150
10% offered a daily rate of more than £500 £450 £500
UK excluding London median daily rate £410 £400 £396
% change year-on-year +2.50% +1.01%  
Number of hourly rates quoted 9 10 8
Median hourly rate £35.00 £37.50 £16.00
Median hourly rate % change year-on-year -6.66% +134.37%  
UK excluding London median hourly rate £35.75 £38.00 £30.00
% change year-on-year -5.92% +26.66%  

Service Management
Job Vacancy Trend in Leicestershire

The job posting trend of jobs advertised in Leicestershire citing Service Management as a proportion of all contract or permanent IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Service Management in Leicestershire

Service Management
Contractor Daily Rate Trend in Leicestershire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Management in Leicestershire.

Contractor daily rate trend for Service Management in Leicestershire

Service Management
Contractor Daily Rate Histogram in Leicestershire

The daily rate distribution of IT jobs citing Service Management in Leicestershire over the 3 months to 30 March 2017.

Contractor daily rate histogram for Service Management in Leicestershire

Service Management
Contractor Hourly Rate Trend in Leicestershire

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Management in Leicestershire.

Contractor hourly rate trend for Service Management in Leicestershire

Service Management
Contract Job Locations in Leicestershire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the Leicestershire region over the 3 months to 30 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leicester -2 4 £250 - 2
Service Management
East Midlands

For the 6 months to 30 March 2017, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Leicestershire region with a requirement for Service Management.

1 9 (75.00%) ITSM
2 8 (66.67%) ITIL
3 7 (58.33%) PRINCE2
4 6 (50.00%) Degree
5 5 (41.67%) CMS
6 4 (33.33%) CSS
6 4 (33.33%) HTML
6 4 (33.33%) Microsoft
6 4 (33.33%) Project Management
7 3 (25.00%) Microsoft Certification
7 3 (25.00%) Dreamweaver
7 3 (25.00%) Information Security
7 3 (25.00%) VLE
7 3 (25.00%) Content Management
7 3 (25.00%) Freedom of Information
7 3 (25.00%) Usability Testing
7 3 (25.00%) Statistics
7 3 (25.00%) User Experience
7 3 (25.00%) Blackboard
7 3 (25.00%) Social Media
8 2 (16.67%) IT Strategy
8 2 (16.67%) Migration
8 2 (16.67%) Sitecore CMS
8 2 (16.67%) Sitecore
8 2 (16.67%) Requirements Analysis
8 2 (16.67%) Marketing
8 2 (16.67%) Agile Software Development
8 2 (16.67%) System Testing
8 2 (16.67%) Data Migration
8 2 (16.67%) Systems Analysis

Service Management
Co-occurring IT Skills in Leicestershire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (41.67%) CMS
2 2 (16.67%) Sitecore CMS
3 1 (8.33%) SharePoint
Applications
1 2 (16.67%) MS Excel
Business Applications
1 1 (8.33%) Dynamics NAV
Communications & Networking
1 1 (8.33%) Firewall
1 1 (8.33%) Wireless
Database & Business Intelligence
1 1 (8.33%) SQL Server
Development Applications
1 3 (25.00%) Dreamweaver
General
1 2 (16.67%) Marketing
2 1 (8.33%) Advertising
2 1 (8.33%) Banking
2 1 (8.33%) Finance
2 1 (8.33%) Retail
Job Titles
1 3 (25.00%) IT Manager
2 2 (16.67%) Analyst
2 2 (16.67%) Communications Manager
2 2 (16.67%) Developer
2 2 (16.67%) IT Communications Manager
2 2 (16.67%) Sitecore Developer
3 1 (8.33%) Communications Specialist
3 1 (8.33%) Consultant
3 1 (8.33%) Customer Services Manager
3 1 (8.33%) Dynamics NAV Consultant
3 1 (8.33%) Head of Service Management
3 1 (8.33%) IT Analyst
3 1 (8.33%) IT Services Manager
3 1 (8.33%) ITSM Analyst
3 1 (8.33%) Service Management Analyst
3 1 (8.33%) Service Management Consultant
3 1 (8.33%) Service Management Manager
3 1 (8.33%) Service Manager
3 1 (8.33%) Systems Analyst
3 1 (8.33%) Technical Consultant
Libraries, Frameworks & Software Standards
1 4 (33.33%) CSS
1 4 (33.33%) HTML
2 1 (8.33%) .NET
2 1 (8.33%) Ajax
2 1 (8.33%) ASP.NET
2 1 (8.33%) jQuery
2 1 (8.33%) LINQ
2 1 (8.33%) WPF
2 1 (8.33%) XML
Miscellaneous
1 3 (25.00%) Freedom of Information
1 3 (25.00%) Social Media
1 3 (25.00%) User Experience
1 3 (25.00%) VLE
2 1 (8.33%) Data Centre
2 1 (8.33%) Management Information System
Operating Systems
1 1 (8.33%) Windows
Processes & Methodologies
1 9 (75.00%) ITSM
2 8 (66.67%) ITIL
3 7 (58.33%) PRINCE2
4 4 (33.33%) Project Management
5 3 (25.00%) Content Management
5 3 (25.00%) Information Security
5 3 (25.00%) Statistics
5 3 (25.00%) Usability Testing
6 2 (16.67%) Agile Software Development
6 2 (16.67%) Data Migration
6 2 (16.67%) IT Strategy
6 2 (16.67%) Migration
6 2 (16.67%) Requirements Analysis
6 2 (16.67%) System Testing
6 2 (16.67%) Systems Analysis
7 1 (8.33%) Continuous Improvement
7 1 (8.33%) Customer Requirements
7 1 (8.33%) Data Centre Operations
7 1 (8.33%) MVC
7 1 (8.33%) Stakeholder Management
Programming Languages
1 1 (8.33%) C
1 1 (8.33%) C#
1 1 (8.33%) JavaScript
1 1 (8.33%) SQL
1 1 (8.33%) T-SQL
1 1 (8.33%) VB.NET
Qualifications
1 6 (50.00%) Degree
2 3 (25.00%) Microsoft Certification
3 2 (16.67%) MCSD
4 1 (8.33%) CCDP
4 1 (8.33%) CCNA
4 1 (8.33%) Cisco Certification
4 1 (8.33%) CISSP
4 1 (8.33%) ITIL Certification
4 1 (8.33%) MCSE
Quality Assurance & Compliance
1 1 (8.33%) SLA
Vendors
1 4 (33.33%) Microsoft
2 3 (25.00%) Blackboard
3 2 (16.67%) Sitecore