Period
to 19 November 2017

The following table provides summary statistics for contract job vacancies advertised in Leicestershire with a requirement for Service Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Management over the 6 months to 19 November 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Management
East Midlands > Leicestershire
6 months to
19 Nov 2017
Same period 2016 Same period 2015
Rank 43 53 55
Rank change year-on-year +10 +2 -9
Contract jobs citing Service Management 20 5 8
As % of all contract IT jobs advertised in Leicestershire 3.58% 0.95% 1.52%
As % of the Processes & Methodologies category 4.36% 1.26% 2.07%
Number of daily rates quoted 14 2 9
Leicestershire median daily rate £300 £500 £463
Median daily rate % change year-on-year -40.00% +8.11% +20.13%
East Midlands median daily rate £340 £450 £400
% change year-on-year -24.44% +12.50% +6.67%
Number of hourly rates quoted 3 1 0
Leicestershire median hourly rate £13.00 £12.00 -
Median hourly rate % change year-on-year +8.33% - -
East Midlands median hourly rate £12.11 £11.73 £18.52
% change year-on-year +3.30% -36.69% +23.47%

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Leicestershire with a requirement for process or methodology skills.

All Process and Methodology Skills
Leicestershire
Contract vacancies with a requirement for process or methodology skills 459 398 386
As % of all contract IT jobs advertised in Leicestershire 82.26% 75.24% 73.38%
Number of daily rates quoted 280 252 211
Leicestershire median daily rate £350 £325 £325
Median daily rate % change year-on-year +7.69% - -
10th Percentile £249 £131 £150
90th Percentile £526 £500 £513
East Midlands median daily rate £400 £400 £375
% change year-on-year - +6.67% -
Number of hourly rates quoted 24 15 23
Leicestershire median hourly rate £22.00 £14.50 £15.25
Median hourly rate % change year-on-year +51.72% -4.92% -23.75%
10th Percentile £8.44 £9.70 £10.20
90th Percentile £45.00 £38.75 £42.00
East Midlands median hourly rate £15.50 £14.00 £16.35
% change year-on-year +10.71% -14.37% +5.48%

Service Management
Job Vacancy Trend in Leicestershire

Job postings citing Service Management as a percentage of all IT jobs advertised in Leicestershire.

Job vacancy trend for Service Management in Leicestershire

Service Management
Contractor Daily Rate Trend in Leicestershire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Management in Leicestershire.

Contractor daily rate trend for Service Management in Leicestershire

Service Management
Contractor Daily Rate Histogram in Leicestershire

The daily rate distribution of IT jobs citing Service Management in Leicestershire over the 6 months to 19 November 2017.

Contractor daily rate histogram for Service Management in Leicestershire

Service Management
Contractor Hourly Rate Trend in Leicestershire

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Management in Leicestershire.

Contractor hourly rate trend for Service Management in Leicestershire

Service Management
Contract Job Locations in Leicestershire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the Leicestershire region over the 6 months to 19 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leicester +13 12 £300 - 1
Kegworth - 2 - -
Ashby-de-la-Zouch - 1 - -
Loughborough - 1 £375 -
Service Management
East Midlands

For the 6 months to 19 November 2017, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Leicestershire region with a requirement for Service Management.

1 12 (60.00%) ITIL
2 8 (40.00%) Incident Management
3 7 (35.00%) Problem Management
3 7 (35.00%) SQL
3 7 (35.00%) Windows
3 7 (35.00%) Root Cause Analysis
4 6 (30.00%) Finance
5 5 (25.00%) SCCM
5 5 (25.00%) Microsoft
5 5 (25.00%) Unix
6 4 (20.00%) Active Directory
6 4 (20.00%) Retail
7 3 (15.00%) ITSM
7 3 (15.00%) Management Information System
7 3 (15.00%) SLA
7 3 (15.00%) Oracle Database 10g
7 3 (15.00%) Retek
7 3 (15.00%) Shell Script
7 3 (15.00%) ProC
7 3 (15.00%) Project Management
7 3 (15.00%) AIX
7 3 (15.00%) Oracle
7 3 (15.00%) Microsoft Office
7 3 (15.00%) PL/SQL
7 3 (15.00%) Office 365
7 3 (15.00%) Microsoft Intune
7 3 (15.00%) Windows Server 2012
7 3 (15.00%) Oracle Database
7 3 (15.00%) Line Management
7 3 (15.00%) Windows Server 2008

Service Management
Co-occurring IT Skills in Leicestershire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (5.00%) Exchange Server 2013
1 1 (5.00%) MS Exchange
1 1 (5.00%) SharePoint
1 1 (5.00%) Skype for Business
Applications
1 3 (15.00%) Microsoft Office
2 2 (10.00%) Microsoft Excel
Cloud Services
1 3 (15.00%) Microsoft Azure
1 3 (15.00%) Office 365
Communications & Networking
1 2 (10.00%) TCP/IP
1 2 (10.00%) VLAN
2 1 (5.00%) Firewall
2 1 (5.00%) IP Telephony
2 1 (5.00%) Skype
Database & Business Intelligence
1 3 (15.00%) Oracle Database
1 3 (15.00%) Oracle Database 10g
Development Applications
1 3 (15.00%) ProC
General
1 6 (30.00%) Finance
2 4 (20.00%) Retail
3 2 (10.00%) Banking
3 2 (10.00%) Legal
Job Titles
1 6 (30.00%) Analyst
2 5 (25.00%) Service Manager
3 4 (20.00%) Quality Manager
4 3 (15.00%) Business Analyst
4 3 (15.00%) Consultant
4 3 (15.00%) Developer
4 3 (15.00%) Support Analyst
4 3 (15.00%) Technical Consultant
5 2 (10.00%) 1st Line Support
5 2 (10.00%) IT Analyst
5 2 (10.00%) IT Support
5 2 (10.00%) IT Support Analyst
5 2 (10.00%) ITIL Manager
5 2 (10.00%) ITIL Service Manager
5 2 (10.00%) Service Desk Support
6 1 (5.00%) Active Directory Analyst
6 1 (5.00%) Junior Analyst
6 1 (5.00%) Junior Business Analyst
6 1 (5.00%) Junior Support Analyst
6 1 (5.00%) Project Analyst
Libraries, Frameworks & Software Standards
1 1 (5.00%) COM
Miscellaneous
1 3 (15.00%) Management Information System
2 1 (5.00%) Data Centre
Operating Systems
1 7 (35.00%) Windows
2 5 (25.00%) Unix
3 3 (15.00%) AIX
3 3 (15.00%) Windows Server
3 3 (15.00%) Windows Server 2008
3 3 (15.00%) Windows Server 2012
4 2 (10.00%) Linux
4 2 (10.00%) Windows 7
5 1 (5.00%) Windows 10
Processes & Methodologies
1 12 (60.00%) ITIL
2 8 (40.00%) Incident Management
3 7 (35.00%) Problem Management
3 7 (35.00%) Root Cause Analysis
4 3 (15.00%) Customer Requirements
4 3 (15.00%) ITSM
4 3 (15.00%) Line Management
4 3 (15.00%) Presales
4 3 (15.00%) Project Management
5 2 (10.00%) Anti-Money Laundering
5 2 (10.00%) Business Intelligence
5 2 (10.00%) KYC
5 2 (10.00%) PRINCE2
6 1 (5.00%) Business Analysis
6 1 (5.00%) Data Centre Operations
6 1 (5.00%) Data Migration
6 1 (5.00%) ITIL V2
6 1 (5.00%) Knowledge Management
6 1 (5.00%) Migration
Programming Languages
1 7 (35.00%) SQL
2 3 (15.00%) PL/SQL
2 3 (15.00%) Shell Script
Qualifications
1 2 (10.00%) Microsoft Certification
2 1 (5.00%) CCDP
2 1 (5.00%) CCNA
2 1 (5.00%) Cisco Certification
2 1 (5.00%) CISSP
2 1 (5.00%) MCP
2 1 (5.00%) MCSE
2 1 (5.00%) MCTS
Quality Assurance & Compliance
1 3 (15.00%) SLA
System Software
1 4 (20.00%) Active Directory
Systems Management
1 5 (25.00%) SCCM
2 3 (15.00%) Microsoft Intune
3 2 (10.00%) Systems Management Server (SMS)
Vendors
1 5 (25.00%) Microsoft
2 3 (15.00%) Oracle
2 3 (15.00%) Retek
3 2 (10.00%) LANDesk
4 1 (5.00%) Cisco