The following table provides summary statistics for contract job vacancies advertised in Leicestershire with a requirement for Service Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Management over the 3 months to 26 June 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Management
East Midlands / Leicestershire
3 months to
26 Jun 2017
Same period 2016 Same period 2015
Rank 34 36 37
Rank change year-on-year +2 +1  
Contract jobs citing Service Management 11 1 6
As % of all contract IT jobs advertised in Leicestershire 4.07% 0.39% 1.88%
As % of the Processes & Methodologies category 5.14% 0.55% 2.79%
Number of daily rates quoted 8 0 4
Median daily rate £309 - £120
UK excluding London median daily rate £400 £400 £375
% change year-on-year - +6.66%  
Number of hourly rates quoted 1 1 1
Median hourly rate £13.50 £12.00 £9.50
Median hourly rate % change year-on-year +12.50% +26.31%  
UK excluding London median hourly rate £17.50 £14.75 £13.35
% change year-on-year +18.64% +10.48%  

Service Management is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Leicestershire with a requirement for process and methodology skills.

Contract Process & Methodology Skills
Leicestershire
Contract job vacancies with a requirement for process and methodology skills 214 182 215
As % of all contract IT job vacancies advertised in Leicestershire 79.26% 70.27% 67.40%
Number of daily rates quoted 120 119 127
Median daily rate £350 £338 £325
Median daily rate % change year-on-year +3.70% +3.84%  
90% offered a daily rate of more than £275 £250 £152
10% offered a daily rate of more than £500 £500 £475
UK excluding London median daily rate £415 £400 £380
% change year-on-year +3.75% +5.26%  
Number of hourly rates quoted 13 6 7
Median hourly rate £35.00 £12.00 £12.50
Median hourly rate % change year-on-year +191.66% -4.00%  
90% offered a hourly rate of more than £13.10 £11.76 £9.50
10% offered a hourly rate of more than £40.00 £20.10 £28.00
UK excluding London median hourly rate £34.00 £28.50 £30.00
% change year-on-year +19.29% -5.00%  

Service Management
Job Vacancy Trend in Leicestershire

The job posting trend of jobs advertised in Leicestershire citing Service Management as a proportion of all contract or permanent IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Service Management in Leicestershire

Service Management
Contractor Daily Rate Trend in Leicestershire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Management in Leicestershire.

Contractor daily rate trend for Service Management in Leicestershire

Service Management
Contractor Daily Rate Histogram in Leicestershire

The daily rate distribution of IT jobs citing Service Management in Leicestershire over the 3 months to 26 June 2017.

Contractor daily rate histogram for Service Management in Leicestershire

Service Management
Contractor Hourly Rate Trend in Leicestershire

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Management in Leicestershire.

Contractor hourly rate trend for Service Management in Leicestershire

Service Management
Contract Job Locations in Leicestershire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the Leicestershire region over the 3 months to 26 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leicester +6 10 £309 - 2
Service Management
East Midlands

For the 6 months to 26 June 2017, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Leicestershire region with a requirement for Service Management.

1 11 (61.11%) ITIL
2 8 (44.44%) Windows
2 8 (44.44%) ITSM
3 6 (33.33%) SCCM
3 6 (33.33%) PRINCE2
3 6 (33.33%) Project Management
4 5 (27.78%) Active Directory
4 5 (27.78%) Windows Server 2008
4 5 (27.78%) Microsoft Azure
4 5 (27.78%) Office 365
4 5 (27.78%) Windows Server 2012
4 5 (27.78%) Windows Server
5 4 (22.22%) Customer Requirements
5 4 (22.22%) Presales
5 4 (22.22%) Line Management
5 4 (22.22%) Retail
5 4 (22.22%) Microsoft Intune
5 4 (22.22%) Degree
5 4 (22.22%) Unix
5 4 (22.22%) SQL
6 3 (16.67%) Oracle
6 3 (16.67%) HTML
6 3 (16.67%) PL/SQL
6 3 (16.67%) AIX
6 3 (16.67%) Dreamweaver
6 3 (16.67%) CSS
6 3 (16.67%) Oracle Database 10g
6 3 (16.67%) Retek
6 3 (16.67%) Shell Script
6 3 (16.67%) ProC

Service Management
Co-occurring IT Skills in Leicestershire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (16.67%) CMS
Applications
1 1 (5.56%) Microsoft Office
Cloud Services
1 5 (27.78%) Microsoft Azure
1 5 (27.78%) Office 365
Communications & Networking
1 2 (11.11%) Firewall
2 1 (5.56%) TCP/IP
2 1 (5.56%) VLAN
Database & Business Intelligence
1 3 (16.67%) Oracle Database
1 3 (16.67%) Oracle Database 10g
Development Applications
1 3 (16.67%) Dreamweaver
1 3 (16.67%) ProC
General
1 4 (22.22%) Retail
Job Titles
1 5 (27.78%) Consultant
1 5 (27.78%) Technical Consultant
2 3 (16.67%) Developer
2 3 (16.67%) IT Manager
3 2 (11.11%) Analyst
3 2 (11.11%) Communications Manager
3 2 (11.11%) IT Communications Manager
4 1 (5.56%) Communications Specialist
4 1 (5.56%) Customer Services Manager
4 1 (5.56%) Head of Service Management
4 1 (5.56%) IT Analyst
4 1 (5.56%) IT Services Manager
4 1 (5.56%) IT Support
4 1 (5.56%) IT Support Analyst
4 1 (5.56%) Service Desk Support
4 1 (5.56%) Service Management Manager
4 1 (5.56%) Service Manager
4 1 (5.56%) Support Analyst
4 1 (5.56%) Systems Analyst
4 1 (5.56%) Systems Engineer
Libraries, Frameworks & Software Standards
1 3 (16.67%) CSS
1 3 (16.67%) HTML
2 1 (5.56%) COM
Miscellaneous
1 3 (16.67%) Freedom of Information
1 3 (16.67%) Management Information System
1 3 (16.67%) Social Media
1 3 (16.67%) User Experience
1 3 (16.67%) VLE
2 2 (11.11%) Data Centre
Operating Systems
1 8 (44.44%) Windows
2 5 (27.78%) Windows Server
2 5 (27.78%) Windows Server 2008
2 5 (27.78%) Windows Server 2012
3 4 (22.22%) Unix
4 3 (16.67%) AIX
5 1 (5.56%) Linux
5 1 (5.56%) Windows 7
Processes & Methodologies
1 11 (61.11%) ITIL
2 8 (44.44%) ITSM
3 6 (33.33%) PRINCE2
3 6 (33.33%) Project Management
4 4 (22.22%) Customer Requirements
4 4 (22.22%) Line Management
4 4 (22.22%) Presales
5 3 (16.67%) Content Management
5 3 (16.67%) Information Security
5 3 (16.67%) Statistics
5 3 (16.67%) Usability Testing
6 2 (11.11%) Data Centre Operations
6 2 (11.11%) Incident Management
6 2 (11.11%) IT Strategy
6 2 (11.11%) Knowledge Management
7 1 (5.56%) ITIL V2
7 1 (5.56%) Operations Management
7 1 (5.56%) Problem Management
7 1 (5.56%) Service Delivery
7 1 (5.56%) Stakeholder Management
Programming Languages
1 4 (22.22%) SQL
2 3 (16.67%) PL/SQL
2 3 (16.67%) Shell Script
Qualifications
1 4 (22.22%) Degree
2 2 (11.11%) CCDP
2 2 (11.11%) CCNA
2 2 (11.11%) Cisco Certification
2 2 (11.11%) CISSP
2 2 (11.11%) MCSE
2 2 (11.11%) Microsoft Certification
3 1 (5.56%) ITIL Certification
Quality Assurance & Compliance
1 1 (5.56%) SLA
System Software
1 5 (27.78%) Active Directory
Systems Management
1 6 (33.33%) SCCM
2 4 (22.22%) Microsoft Intune
Vendors
1 3 (16.67%) Blackboard
1 3 (16.67%) Oracle
1 3 (16.67%) Retek
2 2 (11.11%) Microsoft
3 1 (5.56%) LANDesk