The following table provides summary statistics for contract job vacancies advertised in the East Midlands with a requirement for ITSM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITSM over the 3 months to 23 June 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Service Management (ITSM)
England / East Midlands
3 months to
23 Jun 2017
Same period 2016 Same period 2015
Rank 75 79 85
Rank change year-on-year +4 +6  
Contract jobs citing ITSM 24 15 17
As % of all contract IT jobs advertised in the East Midlands 1.58% 0.97% 1.05%
As % of the Processes & Methodologies category 1.86% 1.18% 1.35%
Number of daily rates quoted 13 8 9
Median daily rate £350 £173 £407
Median daily rate % change year-on-year +102.89% -57.61%  
90% offered a daily rate of more than £288 £144 £230
10% offered a daily rate of more than £525 £483 £440
UK excluding London median daily rate £400 £375 £387
% change year-on-year +6.66% -3.16%  
Number of hourly rates quoted 0 1 4
Median hourly rate - £11.50 £14.80
Median hourly rate % change year-on-year - -22.31%  
UK excluding London median hourly rate £17.50 £17.38 £12.50
% change year-on-year +0.71% +39.00%  

ITSM is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the East Midlands with a requirement for process and methodology skills.

Contract Process & Methodology Skills
East Midlands
Contract job vacancies with a requirement for process and methodology skills 1290 1274 1261
As % of all contract IT job vacancies advertised in the East Midlands 84.98% 82.19% 77.55%
Number of daily rates quoted 814 784 779
Median daily rate £413 £420 £400
Median daily rate % change year-on-year -1.78% +5.00%  
90% offered a daily rate of more than £300 £288 £240
10% offered a daily rate of more than £525 £580 £550
UK excluding London median daily rate £415 £400 £383
% change year-on-year +3.75% +4.57%  
Number of hourly rates quoted 46 33 30
Median hourly rate £35.00 £14.50 £19.00
Median hourly rate % change year-on-year +141.37% -23.68%  
90% offered a hourly rate of more than £12.80 £11.50 £10.61
10% offered a hourly rate of more than £50.00 £32.50 £45.75
UK excluding London median hourly rate £33.50 £28.50 £30.00
% change year-on-year +17.54% -5.00%  

ITSM
Job Vacancy Trend in the East Midlands

The job posting trend of jobs advertised in the East Midlands citing ITSM as a proportion of all contract or permanent IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for ITSM in the East Midlands

ITSM
Contractor Daily Rate Trend in the East Midlands

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITSM in the East Midlands.

Contractor daily rate trend for ITSM in the East Midlands

ITSM
Contractor Daily Rate Histogram in the East Midlands

The daily rate distribution of IT jobs citing ITSM in the East Midlands over the 3 months to 23 June 2017.

Contractor daily rate histogram for ITSM in the East Midlands

ITSM
Contractor Hourly Rate Trend in the East Midlands

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITSM in the East Midlands.

Contractor hourly rate trend for ITSM in the East Midlands

ITSM
Contract Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITSM within the East Midlands region over the 3 months to 23 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Northamptonshire +13 16 £300 -36.84%
Nottinghamshire -8 3 £393 +161.66% 1
Leicestershire - 3 - - 1
ITSM
England

For the 6 months to 23 June 2017, IT contractor jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the East Midlands region with a requirement for ITSM.

1 35 (74.47%) Service Management
2 32 (68.09%) ITIL
3 23 (48.94%) SQL
4 20 (42.55%) Finance
5 18 (38.30%) Windows
6 15 (31.91%) Microsoft
7 14 (29.79%) Microsoft Office
8 13 (27.66%) ITIL Certification
9 12 (25.53%) Analytical Skills
10 11 (23.40%) Service Delivery
10 11 (23.40%) SQL Server
11 10 (21.28%) Release Management
12 9 (19.15%) Change Management
12 9 (19.15%) Linux
12 9 (19.15%) PL/SQL
12 9 (19.15%) Oracle
13 8 (17.02%) .NET
13 8 (17.02%) SLA
14 7 (14.89%) Python
14 7 (14.89%) VB.NET
14 7 (14.89%) Java
14 7 (14.89%) Manufacturing
14 7 (14.89%) Web Services
14 7 (14.89%) Project Management
14 7 (14.89%) Unit Testing
14 7 (14.89%) Oracle ADF
14 7 (14.89%) ITIL V3
15 6 (12.77%) Capacity Management
15 6 (12.77%) SC Cleared
15 6 (12.77%) Security Cleared

ITSM
Co-occurring IT Skills in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (6.38%) CMS
Applications
1 14 (29.79%) Microsoft Office
2 2 (4.26%) Microsoft Excel
Business Applications
1 3 (6.38%) Remedy ITSM
Communications & Networking
1 6 (12.77%) Firewall
2 5 (10.64%) TCP/IP
3 4 (8.51%) BGP
3 4 (8.51%) Cisco ASA
3 4 (8.51%) ICMP
3 4 (8.51%) Wireless
4 1 (2.13%) VLAN
Database & Business Intelligence
1 11 (23.40%) SQL Server
2 2 (4.26%) Oracle Reports
3 1 (2.13%) MongoDB
3 1 (2.13%) SQL Server 2014
3 1 (2.13%) SQL Server 2016
3 1 (2.13%) SQL Server Integration Services
3 1 (2.13%) SQL Server Reporting Services
Development Applications
1 3 (6.38%) Dreamweaver
2 1 (2.13%) Team Foundation Server
General
1 20 (42.55%) Finance
2 7 (14.89%) Manufacturing
3 2 (4.26%) Retail
4 1 (2.13%) Banking
Job Titles
1 15 (31.91%) Analyst
2 10 (21.28%) Applications Support
3 7 (14.89%) Developer
3 7 (14.89%) Oracle Developer
4 6 (12.77%) IT Analyst
4 6 (12.77%) Service Analyst
5 5 (10.64%) Business Analyst
5 5 (10.64%) ITSM Analyst
5 5 (10.64%) Service Management Analyst
5 5 (10.64%) Support Analyst
6 4 (8.51%) Applications Support Analyst
6 4 (8.51%) Architect
6 4 (8.51%) Network Architect
6 4 (8.51%) SQL Analyst
6 4 (8.51%) SQL Support Analyst
7 3 (6.38%) Business IT Analyst
7 3 (6.38%) Cisco Architect
7 3 (6.38%) IT Business Analyst
7 3 (6.38%) IT Manager
7 3 (6.38%) Service Manager
Libraries, Frameworks & Software Standards
1 8 (17.02%) .NET
2 7 (14.89%) Oracle ADF
2 7 (14.89%) Web Services
3 3 (6.38%) CSS
3 3 (6.38%) HTML
4 1 (2.13%) COM
Miscellaneous
1 12 (25.53%) Analytical Skills
2 5 (10.64%) Management Information System
3 4 (8.51%) Video Conferencing
4 3 (6.38%) Freedom of Information
4 3 (6.38%) Social Media
4 3 (6.38%) User Experience
4 3 (6.38%) VLE
5 2 (4.26%) Data Centre
5 2 (4.26%) Smart Meter
6 1 (2.13%) Computer Science
6 1 (2.13%) Data Protection Act
Operating Systems
1 18 (38.30%) Windows
2 9 (19.15%) Linux
3 1 (2.13%) CentOS
3 1 (2.13%) Ubuntu
3 1 (2.13%) Unix
3 1 (2.13%) Windows 7
3 1 (2.13%) Windows Server
Processes & Methodologies
1 35 (74.47%) Service Management
2 32 (68.09%) ITIL
3 11 (23.40%) Service Delivery
4 10 (21.28%) Release Management
5 9 (19.15%) Change Management
6 7 (14.89%) ITIL V3
6 7 (14.89%) Project Management
6 7 (14.89%) Unit Testing
7 6 (12.77%) Capacity Management
7 6 (12.77%) PRINCE2
8 5 (10.64%) Incident Management
8 5 (10.64%) Statistics
8 5 (10.64%) Technical Analysis
9 4 (8.51%) Information Security
9 4 (8.51%) Network Design
9 4 (8.51%) Network Monitoring
9 4 (8.51%) Stakeholder Management
9 4 (8.51%) Virtual Environments
10 3 (6.38%) Content Management
10 3 (6.38%) Performance Management
Programming Languages
1 23 (48.94%) SQL
2 9 (19.15%) PL/SQL
3 7 (14.89%) Java
3 7 (14.89%) Python
3 7 (14.89%) VB.NET
4 1 (2.13%) PowerShell
4 1 (2.13%) VB
4 1 (2.13%) VBScript
Qualifications
1 13 (27.66%) ITIL Certification
2 6 (12.77%) Cisco Certification
2 6 (12.77%) SC Cleared
2 6 (12.77%) Security Cleared
3 5 (10.64%) Degree
4 4 (8.51%) CCNP
5 3 (6.38%) ISEB
6 2 (4.26%) CCDP
6 2 (4.26%) CCNA
6 2 (4.26%) CISSP
6 2 (4.26%) DV Cleared
6 2 (4.26%) MCSE
6 2 (4.26%) Microsoft Certification
Quality Assurance & Compliance
1 8 (17.02%) SLA
2 1 (2.13%) ISO/IEC 20000
System Software
1 1 (2.13%) Virtual Machines
Systems Management
1 5 (10.64%) OVSD
2 2 (4.26%) SCCM
3 1 (2.13%) Nagios
Vendors
1 15 (31.91%) Microsoft
2 9 (19.15%) Oracle
3 5 (10.64%) HP
4 4 (8.51%) Cisco
4 4 (8.51%) Palo Alto
5 3 (6.38%) Blackboard
5 3 (6.38%) Remedy
6 1 (2.13%) BMC
Chesterfield, Derbyshire
AMS contingency
Rate: Negotiable
Posted: Yesterday