Period
to 20 November 2017

The following table provides summary statistics for contract job vacancies advertised in the East Midlands with a requirement for ITSM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITSM over the 6 months to 20 November 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Service Management (ITSM)
England > East Midlands
6 months to
20 Nov 2017
Same period 2016 Same period 2015
Rank 95 132 110
Rank change year-on-year +37 -22 +10
Contract jobs citing ITSM 55 19 35
As % of all contract IT jobs advertised in the East Midlands 1.73% 0.58% 1.10%
As % of the Processes & Methodologies category 2.07% 0.71% 1.40%
Number of daily rates quoted 36 8 21
East Midlands median daily rate £303 £415 £407
Median daily rate % change year-on-year -27.11% +1.97% +20.59%
10th Percentile £218 £127 £277
90th Percentile £538 £775 £475
England median daily rate £425 £401 £413
% change year-on-year +6.12% -2.91% +3.13%
Number of hourly rates quoted 3 2 6
East Midlands median hourly rate £10.68 £10.00 £18.52
Median hourly rate % change year-on-year +6.75% -46.00% +35.08%
England median hourly rate £15.11 £15.00 £21.00
% change year-on-year +0.72% -28.57% +49.57%

ITSM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the East Midlands with a requirement for process or methodology skills.

All Process and Methodology Skills
East Midlands
Contract vacancies with a requirement for process or methodology skills 2654 2669 2508
As % of all contract IT jobs advertised in the East Midlands 83.28% 82.15% 78.60%
Number of daily rates quoted 1687 1696 1588
East Midlands median daily rate £400 £400 £375
Median daily rate % change year-on-year - +6.67% -
10th Percentile £250 £249 £225
90th Percentile £550 £575 £538
England median daily rate £450 £425 £423
% change year-on-year +5.88% +0.59% +5.63%
Number of hourly rates quoted 99 67 85
East Midlands median hourly rate £15.50 £14.00 £16.20
Median hourly rate % change year-on-year +10.71% -13.58% +4.52%
10th Percentile £9.31 £8.76 £11.00
90th Percentile £51.00 £41.00 £40.15
England median hourly rate £24.00 £24.42 £22.50
% change year-on-year -1.72% +8.53% +18.42%

ITSM
Job Vacancy Trend in the East Midlands

Job postings citing ITSM as a percentage of all IT jobs advertised in the East Midlands.

Job vacancy trend for ITSM in the East Midlands

ITSM
Contractor Daily Rate Trend in the East Midlands

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITSM in the East Midlands.

Contractor daily rate trend for ITSM in the East Midlands

ITSM
Contractor Daily Rate Histogram in the East Midlands

The daily rate distribution of IT jobs citing ITSM in the East Midlands over the 6 months to 20 November 2017.

Contractor daily rate histogram for ITSM in the East Midlands

ITSM
Contractor Hourly Rate Trend in the East Midlands

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITSM in the East Midlands.

Contractor hourly rate trend for ITSM in the East Midlands

ITSM
Contractor Hourly Rate Histogram in the East Midlands

The hourly rate distribution of IT jobs citing ITSM in the East Midlands over the 6 months to 20 November 2017.

Contractor hourly rate histogram for ITSM in the East Midlands

ITSM
Contract Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITSM within the East Midlands region over the 6 months to 20 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Nottinghamshire +25 24 £313 -3.85% 3
Northamptonshire +20 16 £288 -14.18%
Derbyshire -7 8 £280 -62.67% 1
Leicestershire -3 4 £100 +16.28%
ITSM
England

For the 6 months to 20 November 2017, IT contractor jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the East Midlands region with a requirement for ITSM.

1 41 (74.55%) Service Management
2 31 (56.36%) ITIL
3 19 (34.55%) Agile Software Development
4 18 (32.73%) SQL
5 16 (29.09%) Windows
5 16 (29.09%) Project Management
5 16 (29.09%) Finance
6 15 (27.27%) Microsoft
7 12 (21.82%) ITIL V3
8 11 (20.00%) ITIL Certification
8 11 (20.00%) Microsoft Office
8 11 (20.00%) Service Delivery
9 10 (18.18%) Release Management
9 10 (18.18%) SQL Server
10 9 (16.36%) Process Improvement
10 9 (16.36%) Matrix Organization
11 6 (10.91%) Continuous Improvement
11 6 (10.91%) People Management
11 6 (10.91%) Business Continuity
11 6 (10.91%) SLA
12 5 (9.09%) Active Directory
12 5 (9.09%) X-Windows
12 5 (9.09%) IIS
12 5 (9.09%) Technical Analysis
12 5 (9.09%) Data Centre
12 5 (9.09%) Capacity Management
12 5 (9.09%) ServiceNow
13 4 (7.27%) Analytical Skills
13 4 (7.27%) Patch Management
13 4 (7.27%) PL/SQL

ITSM
Co-occurring IT Skills in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (9.09%) IIS
2 3 (5.45%) SharePoint
3 2 (3.64%) Exchange Server 2010
3 2 (3.64%) MS Exchange
4 1 (1.82%) BizTalk Server
Applications
1 11 (20.00%) Microsoft Office
Business Applications
1 1 (1.82%) Remedy ITSM
Cloud Services
1 3 (5.45%) Office 365
2 1 (1.82%) Amazon AWS
2 1 (1.82%) Microsoft Azure
Communications & Networking
1 4 (7.27%) TCP/IP
2 3 (5.45%) DNS
2 3 (5.45%) LAN
2 3 (5.45%) MPLS
2 3 (5.45%) Skype
2 3 (5.45%) WAN
2 3 (5.45%) Wi-Fi
3 2 (3.64%) Firewall
3 2 (3.64%) SMS
3 2 (3.64%) VLAN
4 1 (1.82%) BGP
4 1 (1.82%) Cisco ASA
4 1 (1.82%) Cisco Nexus
4 1 (1.82%) ICMP
4 1 (1.82%) SAN
4 1 (1.82%) Wireless
Database & Business Intelligence
1 10 (18.18%) SQL Server
2 3 (5.45%) Oracle Reports
3 1 (1.82%) Data Warehouse
3 1 (1.82%) SQL Server 2014
Development Applications
1 1 (1.82%) Team Foundation Server
General
1 16 (29.09%) Finance
2 3 (5.45%) Retail
3 1 (1.82%) Aerospace
3 1 (1.82%) Pharmaceutical
Job Titles
1 13 (23.64%) Analyst
2 9 (16.36%) Applications Support
3 6 (10.91%) Service Manager
4 4 (7.27%) Business Analyst
4 4 (7.27%) Delivery Manager
4 4 (7.27%) Services Delivery Manager
5 3 (5.45%) 3rd Line Support
5 3 (5.45%) Business Systems Analyst
5 3 (5.45%) IT Support
5 3 (5.45%) Support Analyst
5 3 (5.45%) Systems Analyst
6 2 (3.64%) Architect
6 2 (3.64%) Capacity Analyst
6 2 (3.64%) Configuration Manager
6 2 (3.64%) Developer
6 2 (3.64%) IT Analyst
6 2 (3.64%) IT Support Analyst
6 2 (3.64%) ITSM Analyst
6 2 (3.64%) Technical Analyst
6 2 (3.64%) Technical Business Analyst
Libraries, Frameworks & Software Standards
1 5 (9.09%) X-Windows
2 2 (3.64%) HTML
3 1 (1.82%) .NET
3 1 (1.82%) Ajax
3 1 (1.82%) ASP.NET Web API
3 1 (1.82%) COM
3 1 (1.82%) CSS
3 1 (1.82%) Entity Framework
3 1 (1.82%) jQuery
3 1 (1.82%) WCF
3 1 (1.82%) Web Services
Miscellaneous
1 5 (9.09%) Data Centre
2 4 (7.27%) Analytical Skills
2 4 (7.27%) Management Information System
3 2 (3.64%) CMDB
3 2 (3.64%) User Experience
4 1 (1.82%) Smart Meter
4 1 (1.82%) Video Conferencing
Operating Systems
1 16 (29.09%) Windows
2 3 (5.45%) Unix
3 2 (3.64%) Linux
3 2 (3.64%) Windows 7
Processes & Methodologies
1 41 (74.55%) Service Management
2 31 (56.36%) ITIL
3 19 (34.55%) Agile Software Development
4 16 (29.09%) Project Management
5 12 (21.82%) ITIL V3
6 11 (20.00%) Service Delivery
7 10 (18.18%) Release Management
8 9 (16.36%) Matrix Organization
8 9 (16.36%) Process Improvement
9 6 (10.91%) Business Continuity
9 6 (10.91%) Continuous Improvement
9 6 (10.91%) People Management
10 5 (9.09%) Capacity Management
10 5 (9.09%) Technical Analysis
11 4 (7.27%) Change Management
11 4 (7.27%) Data Analysis
11 4 (7.27%) Patch Management
11 4 (7.27%) Problem Management
11 4 (7.27%) Stakeholder Management
11 4 (7.27%) Systems Analysis
Programming Languages
1 18 (32.73%) SQL
2 4 (7.27%) PL/SQL
3 2 (3.64%) JavaScript
4 1 (1.82%) C#
Qualifications
1 11 (20.00%) ITIL Certification
2 4 (7.27%) SC Cleared
2 4 (7.27%) Security Cleared
3 2 (3.64%) Cisco Certification
3 2 (3.64%) ITIL Foundation Certificate
4 1 (1.82%) BPSS Clearance
4 1 (1.82%) CCDP
4 1 (1.82%) CCNA
4 1 (1.82%) CCNP
4 1 (1.82%) CISSP
4 1 (1.82%) ISEB
4 1 (1.82%) MCSE
4 1 (1.82%) Microsoft Certification
4 1 (1.82%) PRINCE2 Certification
Quality Assurance & Compliance
1 6 (10.91%) SLA
2 2 (3.64%) Disclosure Scotland
System Software
1 5 (9.09%) Active Directory
Systems Management
1 2 (3.64%) MAILsweeper
1 2 (3.64%) SCCM
2 1 (1.82%) OVSD
Vendors
1 15 (27.27%) Microsoft
2 5 (9.09%) ServiceNow
3 4 (7.27%) Oracle
4 2 (3.64%) Cisco
4 2 (3.64%) CommVault
4 2 (3.64%) HP
5 1 (1.82%) CheckPoint
5 1 (1.82%) Dell
5 1 (1.82%) EMC
5 1 (1.82%) Palo Alto
5 1 (1.82%) Remedy
5 1 (1.82%) Sitecore
5 1 (1.82%) VMware