The following table provides summary statistics for contract job vacancies advertised in the East Midlands with a requirement for ITSM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITSM over the 3 months to 25 March 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

3 months to
25 Mar 2017
Same period 2016 Same period 2015
IT Service Management (ITSM)
England / East Midlands
Rank 77 84 81
Rank change year-on-year +7 -3  
Contract jobs citing ITSM 23 11 11
As % of all contract IT jobs advertised in the East Midlands 1.54% 0.68% 0.67%
As % of the Processes & Methodologies category 1.92% 0.84% 0.88%
Number of daily rates quoted 13 6 1
Median daily rate £300 £195 £700
Median daily rate % change year-on-year +53.84% -72.14%  
UK excluding London median daily rate £395 £400 £350
% change year-on-year -1.25% +14.28%  
Number of hourly rates quoted 0 1 6
Median hourly rate - £112.50 £19.00
Median hourly rate % change year-on-year - +492.10%  
UK excluding London median hourly rate £15.50 £13.00 £18.50
% change year-on-year +19.23% -29.72%  

ITSM is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the East Midlands with a requirement for process and methodology skills.

Contract Process & Methodology Skills
East Midlands
Contract job vacancies with a requirement for process and methodology skills 1200 1304 1251
As % of all contract IT job vacancies advertised in the East Midlands 80.38% 80.35% 76.70%
Number of daily rates quoted 742 800 709
Median daily rate £380 £390 £375
Median daily rate % change year-on-year -2.56% +4.00%  
90% offered a daily rate of more than £250 £250 £225
10% offered a daily rate of more than £536 £550 £500
UK excluding London median daily rate £410 £400 £400
% change year-on-year +2.50% +0.06%  
Number of hourly rates quoted 25 28 42
Median hourly rate £21.50 £31.25 £16.00
Median hourly rate % change year-on-year -31.20% +95.31%  
90% offered a hourly rate of more than £12.23 £12.00 £12.50
10% offered a hourly rate of more than £57.50 £43.50 £25.00
UK excluding London median hourly rate £36.00 £38.75 £30.00
% change year-on-year -7.09% +29.16%  

ITSM
Job Vacancy Trend in the East Midlands

The job posting trend of jobs advertised in the East Midlands citing ITSM as a proportion of all contract or permanent IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for ITSM in the East Midlands

ITSM
Contractor Daily Rate Trend in the East Midlands

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITSM in the East Midlands.

Contractor daily rate trend for ITSM in the East Midlands

ITSM
Contractor Daily Rate Histogram in the East Midlands

The daily rate distribution of IT jobs citing ITSM in the East Midlands over the 3 months to 25 March 2017.

Contractor daily rate histogram for ITSM in the East Midlands

ITSM
Contractor Hourly Rate Trend in the East Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM in the East Midlands.

Contractor hourly rate trend for ITSM in the East Midlands

ITSM
Contract Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITSM within the East Midlands region over the 3 months to 25 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leicestershire - 12 £250 - 2
Northamptonshire +4 10 £300 -
Nottinghamshire - 1 £375 -
ITSM
England

ITSM
Top 30 Related IT Skills in the East Midlands

For the 6 months to 25 March 2017, IT contractor jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the East Midlands region with a requirement for ITSM.

1 32 (78.05%) ITIL
1 32 (78.05%) Service Management
2 17 (41.46%) ITIL Certification
3 15 (36.59%) Finance
4 14 (34.15%) SQL
4 14 (34.15%) Windows
5 12 (29.27%) Change Management
6 11 (26.83%) Service Delivery
7 10 (24.39%) PRINCE2
7 10 (24.39%) Analytical Skills
8 9 (21.95%) MS Excel
8 9 (21.95%) Microsoft
9 8 (19.51%) SQL Server
9 8 (19.51%) MS Office
10 7 (17.07%) VB.NET
10 7 (17.07%) .NET
10 7 (17.07%) Linux
10 7 (17.07%) Degree
10 7 (17.07%) Release Management
11 6 (14.63%) Unit Testing
11 6 (14.63%) Incident Management
11 6 (14.63%) Manufacturing
11 6 (14.63%) Oracle ADF
11 6 (14.63%) Python
11 6 (14.63%) Oracle
11 6 (14.63%) Java
11 6 (14.63%) PL/SQL
11 6 (14.63%) Web Services
11 6 (14.63%) Microsoft Certification
12 5 (12.20%) Cisco Certification

ITSM
Top Related IT Skills in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (12.20%) CMS
2 2 (4.88%) Sitecore CMS
3 1 (2.44%) SharePoint
3 1 (2.44%) WebSphere
Applications
1 9 (21.95%) MS Excel
2 8 (19.51%) MS Office
Business Applications
1 1 (2.44%) Remedy ITSM
Cloud Services
1 1 (2.44%) IaaS
1 1 (2.44%) PaaS
1 1 (2.44%) SaaS
Communications & Networking
1 3 (7.32%) WAN
1 3 (7.32%) Wireless
2 2 (4.88%) Firewall
2 2 (4.88%) LAN
2 2 (4.88%) TCP/IP
2 2 (4.88%) VoIP
3 1 (2.44%) BGP
3 1 (2.44%) Cisco ASA
3 1 (2.44%) ICMP
3 1 (2.44%) Internet
3 1 (2.44%) Remote Desktop
Database & Business Intelligence
1 8 (19.51%) SQL Server
Development Applications
1 4 (9.76%) Talend Open Studio
2 3 (7.32%) Dreamweaver
General
1 15 (36.59%) Finance
2 6 (14.63%) Manufacturing
3 5 (12.20%) Retail
4 2 (4.88%) Marketing
5 1 (2.44%) Advertising
5 1 (2.44%) Banking
Job Titles
1 12 (29.27%) Analyst
2 8 (19.51%) Developer
3 7 (17.07%) Applications Support
4 6 (14.63%) Oracle Developer
5 5 (12.20%) Applications Support Analyst
5 5 (12.20%) Support Analyst
6 4 (9.76%) Business Analyst
6 4 (9.76%) IT Analyst
6 4 (9.76%) Service Analyst
6 4 (9.76%) Service Management Analyst
6 4 (9.76%) Service Manager
6 4 (9.76%) SQL Analyst
6 4 (9.76%) SQL Support Analyst
7 3 (7.32%) Business IT Analyst
7 3 (7.32%) IT Business Analyst
7 3 (7.32%) IT Manager
7 3 (7.32%) ITSM Analyst
8 2 (4.88%) Project Engineer
8 2 (4.88%) Senior Technical Analyst
8 2 (4.88%) Technical Analyst
Libraries, Frameworks & Software Standards
1 7 (17.07%) .NET
2 6 (14.63%) Oracle ADF
2 6 (14.63%) Web Services
3 4 (9.76%) CSS
3 4 (9.76%) HTML
3 4 (9.76%) Middleware
4 1 (2.44%) Ajax
4 1 (2.44%) ASP.NET
4 1 (2.44%) jQuery
4 1 (2.44%) LINQ
4 1 (2.44%) WPF
4 1 (2.44%) XML
Miscellaneous
1 10 (24.39%) Analytical Skills
2 3 (7.32%) Freedom of Information
2 3 (7.32%) iPad
2 3 (7.32%) Management Information System
2 3 (7.32%) Social Media
2 3 (7.32%) User Experience
2 3 (7.32%) VLE
3 2 (4.88%) Client/Server
3 2 (4.88%) Enterprise Software
3 2 (4.88%) Fat Client
3 2 (4.88%) Thin Client
4 1 (2.44%) Blackberry
4 1 (2.44%) CMDB
4 1 (2.44%) Data Centre
4 1 (2.44%) Video Conferencing
Operating Systems
1 14 (34.15%) Windows
2 7 (17.07%) Linux
3 4 (9.76%) Windows 7
4 3 (7.32%) Android
5 1 (2.44%) AIX
5 1 (2.44%) Unix
5 1 (2.44%) Windows 2000
5 1 (2.44%) Windows XP
Processes & Methodologies
1 32 (78.05%) ITIL
1 32 (78.05%) Service Management
2 12 (29.27%) Change Management
3 11 (26.83%) Service Delivery
4 10 (24.39%) PRINCE2
5 7 (17.07%) Release Management
6 6 (14.63%) Incident Management
6 6 (14.63%) Unit Testing
7 5 (12.20%) Data Management
7 5 (12.20%) Problem Management
7 5 (12.20%) Stakeholder Management
7 5 (12.20%) Statistics
8 4 (9.76%) Office Automation
8 4 (9.76%) Service Design
8 4 (9.76%) Technical Analysis
9 3 (7.32%) Agile Software Development
9 3 (7.32%) Content Management
9 3 (7.32%) Continuous Improvement
9 3 (7.32%) Information Security
9 3 (7.32%) Usability Testing
Programming Languages
1 14 (34.15%) SQL
2 7 (17.07%) VB.NET
3 6 (14.63%) Java
3 6 (14.63%) PL/SQL
3 6 (14.63%) Python
4 1 (2.44%) C#
4 1 (2.44%) JavaScript
4 1 (2.44%) T-SQL
Qualifications
1 17 (41.46%) ITIL Certification
2 7 (17.07%) Degree
3 6 (14.63%) Microsoft Certification
4 5 (12.20%) Cisco Certification
5 4 (9.76%) CCNA
5 4 (9.76%) ISEB
5 4 (9.76%) ITIL Foundation Certificate
5 4 (9.76%) MCSE
6 2 (4.88%) MCSD
7 1 (2.44%) CCDP
7 1 (2.44%) CCNP
7 1 (2.44%) CISSP
7 1 (2.44%) SC Cleared
7 1 (2.44%) Security Cleared
7 1 (2.44%) Six Sigma Yellow Belt
Quality Assurance & Compliance
1 5 (12.20%) SLA
System Software
1 1 (2.44%) Active Directory
Systems Management
1 1 (2.44%) OVSD
1 1 (2.44%) ServiceCenter
Vendors
1 9 (21.95%) Microsoft
2 6 (14.63%) Oracle
3 4 (9.76%) Apigee
3 4 (9.76%) Intel
3 4 (9.76%) Talend
4 3 (7.32%) Blackboard
5 2 (4.88%) Cisco
5 2 (4.88%) HP
5 2 (4.88%) Sitecore
5 2 (4.88%) webMethods
6 1 (2.44%) Google
6 1 (2.44%) Palo Alto
6 1 (2.44%) Remedy