Customer Service Contracts in Letchworth

Customer Service
Hertfordshire > Letchworth

The table below provides summary statistics for contract job vacancies advertised in Letchworth requiring Customer Service skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited Customer Service over the 6 months leading up to 1 May 2025, comparing them to the same period in the previous two years.

6 months to
1 May 2025
Same period 2024 Same period 2023
Rank 5 - -
Rank change year-on-year - - -
Contract jobs citing Customer Service 1 0 0
As % of all contract jobs advertised in Letchworth 12.50% - -
As % of the Processes & Methodologies category 12.50% - -
Number of daily rates quoted 0 0 0
Median daily rate (50th Percentile) - - -
Hertfordshire median daily rate £525 £330 £330
% change year-on-year +59.09% - +135.71%

All Process and Methodology Skills
Letchworth

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in Letchworth.

Contract vacancies with a requirement for process or methodology skills 8 2 3
As % of all contract IT jobs advertised in Letchworth 100.00% 100.00% 100.00%
Number of daily rates quoted 5 2 2
10th Percentile - £732 £325
25th Percentile £413 £761 £363
Median daily rate (50th Percentile) £425 £842 £425
Median % change year-on-year -49.49% +98.00% -
75th Percentile £513 £890 £488
90th Percentile £520 £901 £525
Hertfordshire median daily rate £550 £425 £500
% change year-on-year +29.41% -15.00% +5.26%

Customer Service
Job Vacancy Trend in Letchworth

Job postings citing Customer Service as a proportion of all IT jobs advertised in Letchworth.

Job vacancy trend for Customer Service in Letchworth

Customer Service
Co-occurring Skills and Capabilities in Letchworth by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 1 (100.00%) Microsoft 365
General
1 1 (100.00%) Social Skills
Job Titles
1 1 (100.00%) Analyst
1 1 (100.00%) Service Analyst
1 1 (100.00%) Service Desk Analyst
Operating Systems
1 1 (100.00%) Windows
Processes & Methodologies
1 1 (100.00%) Incident Management
1 1 (100.00%) ITIL
1 1 (100.00%) Major Incident Management
1 1 (100.00%) Performance Metrics
1 1 (100.00%) Proactive Management
1 1 (100.00%) Problem Management
1 1 (100.00%) Service Delivery
Vendors
1 1 (100.00%) Microsoft
1 1 (100.00%) ServiceNow